HP Quality Center - Version 11 - Refresh Requirement when opening

Question

Hello,
Is there a way to set up a requirement to automatically refresh prior to it opening (to show most current update).  Currently, if there is a user (user 1)  with the screen sitting on the requirements module and a user (user 2) making updates while user 1 is idle - the requirement does not automatically show the updates when user 1 opens the same requirement after user 2 completes the updates.  User 1 will have to manually refresh the screen for it to get updated immediately.  By user 1 not refreshing, the requirement does not shows the updates until after user 1 makes a change to the same requirement or upon closure of the requirement.
I tried using "Actions.Action("actFilterRefresh").Execute" but it did not work (unless I set it incorrectly).
Any help is greatly appreciated.
Thanks.

Answer 1

This issue is usually due to having multiple monitors, particularly when used with a laptop where the configuration can frequently change. For example, when at one location, the display settings are such that the laptop is on the left and the secondary monitor is on the right, but at another, the laptop is on the right and the secondary monitor on the left. Applications remember where windows were when last opened, so if the monitors are not configured in the expected order, the window may be "invisible" when next opened. What is actually happening is described in nathanielcoyle's response regarding the coordinates of the window.
The solution is to go to the Display settings under Control Panel and reverse the order of the monitors. It may alternately help to change which monitor is considered the main display (this is just a theoretical guess). If you use dual monitors at work but only have one (your laptop) at home, you're pretty much hosed until you get back to work or find another monitor to plug in. That is, of course, unless you happen to have your QC administrator on speed dial to implement nmailey's solution.
Preventive measure: Always bring windows back into your main display before closing them.