Hp recovery manager stopped working error

I use an HP envy m6-1214tx with Serial number: CND31608PB and Product number: D9H71PA#ACJ.
 Its only 3 months old.
i wanted to create a recovery drive using the hp recovery manager. But despite of many tries and reboots the recovery creation software crashed at the  "Analyzing Hardware" part and windows showed the message "Hp Recovery Manager Stopped working".
i cudnt find a setup online for windows 8 64bit to reinstall the software. i need to create a backup before i upgrade to windows 8.1
Can anyone give a solution to this ???????

Phone HP Support and relate the details of the issue. Usually they will send a Recovery set free if they are unable to resolve it. Worlwide numbers can be accessed here>>Contact HP
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