HP says my product is illegal?

I purchased sealed pack of hp probook 4530 (XU015UT#ABA) an year back from computer shop in Gujrat ,India , seller gave me a bill of his shop .last month accidently i lost recovery partition and all data . I phoned Hp for support but they told me tha sir this product is not registerd on your name and this product has been purchased in USA . they asked invoice copy for service. later hp called back and asked for my personnel information but fearing any problem I did not give them any information. I want to know is my product illegal? Can I get support from HP ?

I suspect it was grey import, US model purchased by a supplier your seller uses then resold to you.
You can get recovery discs from HP but not free.
You can however get the Windows image for free if Windows 7 for reinstall of OS if this is what is needed & use the serial on base of notebook for activating it.
Any drivers & software can be downloaded for free from HP support & drivers
If you are on W7 you can use Windows inbuilt backup image tool to create your own recovery making the need of HP recovery discs obsolete if hard to get in your region ...
This model could also of been xp pro or vista & legal issue of these OS's is not so easy ...
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