Hp scan application cannot detect the OCR software

Since I converted to Windows 8.1 I am unable to scan the document to my computer from the printers control panel, only from the HP software. When I attempt to scan from the control panel I receive an error "hp scan application cannot detect the OCR software check the computer screen for more details" but nothing pops up. Is there a fix?

Hello there! Welcome to the forums @SJChamber !
I saw your post about how you are now seeing a message stating "hp scan application cannot detect the OCR software check the computer screen for more details", when attempting to scan to your Windows 8.1 system.
I will try to help!
I am thinking that the full feature software may not be fully installed on your system, as the OCR software is included in the software.
In having said that, try downloading the full driver and run through the installation here:
HP Officejet Full Feature Software and Driver
Try scanning from the printer software afterwards, and also try a scan from the front panel of your printer.
Let me know the results!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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Hp scan applicatio​n cannot detect the OCR software

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