HP Scan quit unexpectedly on Mac OSC 10.8.2 with HP CM2320nf MFP
I can print but i can't scan using my Mac Book Pro and the HP CM2320nf MFP. I keep getting "HP Scan quit unexpectedly". I have reset printers in the OS. I have unistalled and reinstalled the latest drivers. The problem keeps persisiting. I can't find anything on the net that fixes and I have tried a few times.
Can you help?
Thanks
This question was solved.
View Solution.
OK, let's try a different approach. Try scanning with the Image Capture app in your Applications folder.
Click on your printer on the left, then on "Show Details" along the bottom.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP
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Adobe always quits unexpectedly in Mac when I read a bit fast. How can i deal with it, plz?
Adobe always quits unexpectedly in Mac when I read a bit fast.
It is the latest update.
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Error: "Conduit Manager quit unexpectedly" during Mac Hot Sync
Hello! After many years of successfully hot-syncing my Palm m500 to my various Macs, i'm suddenly getting an error message every single time my Hot Sync tries to sync the Datebook data:
The application Conduit Manager quit unexpectedly.
Mac OS X and other applications are not affected.
Click Relaunch to launch the application again.
i've already tried reattaching the USB cables and the Palm m500 into the cradle, and rebooting my Mac several times, and removing the "com.palm.xxxx.plist" files and the "Palm Desktop Info" file from my users/library/preferences folder. and i've spent several hours cruising these forums but nothing has worked. I've tried hot synching about 10 times in the last 12 hours but i keep getting this same error.
i also tried slowing down my hot sync by pressing the Shift key on my Mac during the entire hot sync, but i still get this error:
Conduit Manager: Unexpected error #-111
i tried to paste my full log report below but i ran into the 20k character limit for this form. since it looks like it's "Thread 4" that is causing the crash, i've deleted other parts of the log report but can send those to you in another posting if that would help.
thanks in advance for any help you can offer! i love my Palm m500 as I much prefer it to Apple's iCal system and would like to fix this problem so I don't need to abandon my Palm!
Report:
Process: Conduit Manager [217]
Path: /Applications/Palm/Conduit Manager/Contents/MacOSClassic/Conduit Manager
Identifier: com.palm.HotSync.ConduitManager
Version: 3.2.1 (3.2.1)
Code Type: PPC (Translated)
Parent Process: launchd [144]
Interval Since Last Report: 657 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 41 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2010-01-03 00:20:36.147 -0800
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 26B9A75C-009B-45C3-B160-FB5932991E00
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000160fc198
Crashed Thread: 4
Thread 0:
0 translate 0xb81529ef spin_lock_wrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80dfb0b 0xb8000000 + 916235
4 ??? 0x8138b831 0 + 2167978033
Thread 1:
0 ??? 0x800bc286 0 + 2148254342
1 ??? 0x800c3a7c 0 + 2148285052
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886
3 ??? 0x800ed155 0 + 2148454741
4 ??? 0x800ed012 0 + 2148454418
Thread 2:
0 translate 0xb81529ef spin_lock_wrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80dfb0b 0xb8000000 + 916235
4 ??? 0x8138b831 0 + 2167978033
Thread 3:
0 translate 0xb81529ef spin_lock_wrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80dfb0b 0xb8000000 + 916235
4 ??? 0x8138b831 0 + 2167978033
Thread 4 Crashed:
0 ??? 0x7c00867b 0 + 2080409211
Thread 5:
0 translate 0xb8152c24 spin_lock_wrapper + 91496
1 translate 0xb816c825 CallPPCFunctionAtAddressInt + 76225
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spin_lock_wrapper + 4259
6 translate 0xb8011b64 0xb8000000 + 72548
Thread 6:
0 translate 0xb815289e spin_lock_wrapper + 90594
1 translate 0xb816e8a7 CallPPCFunctionAtAddressInt + 84547
2 translate 0xb80dfb0b 0xb8000000 + 916235
3 ??? 0x819d8c92 0 + 2174586002
Thread 4 crashed with X86 Thread State (32-bit):
eax: 0x98c10f16 ebx: 0x00000200 ecx: 0x160fc198 edx: 0xf01804e0
edi: 0xb81d8794 esi: 0xb81d8770 ebp: 0x80817f80 esp: 0xb019eeec
ss: 0x0000001f efl: 0x00010213 eip: 0x7c00867b cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x160fc198
Thread 4: (0xb011c83c, 0xb81529ef)
0x00163b90: No symbol
0x94f46bb0: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _YieldToThread + 532
0x94f4bfa4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _SetThreadState + 172
0x94f4becc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _SetThreadStateEndCritical + 136
0x15dd37c8: /Library/Application Support/Palm HotSync/Transports/Serial/Contents/MacOS/Serial Transport : _SemWait__7LThreadFP10LSemaphorelR4QHdrRUc + 144
0x15ddcb90: /Library/Application Support/Palm HotSync/Transports/Serial/Contents/MacOS/Serial Transport : _BlockThread__10LSemaphoreFl + 92
0x15ddca38: /Library/Application Support/Palm HotSync/Transports/Serial/Contents/MacOS/Serial Transport : _Wait__10LSemaphoreFl + 104
0x15dd1eb4: /Library/Application Support/Palm HotSync/Transports/Serial/Contents/MacOS/Serial Transport : _Run__Q27LThread7CleanupFv + 48
0x15dd3df8: /Library/Application Support/Palm HotSync/Transports/Serial/Contents/MacOS/Serial Transport : _DoEntry__7LThreadFPv + 64
0x94f4bdf4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _CooperativeThread + 348
0x913bf1d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x91335120 ctr: 0x9132e1f0
r00: 0xffffffe1 r01: 0xf0101ae0 r02: 0x00000013 r03: 0xf0101b8c
r04: 0x00000003 r05: 0x00000018 r06: 0x00000020 r07: 0x00006187
r08: 0x00000000 r09: 0x00000000 r10: 0x00000000 r11: 0xa020568c
r12: 0x9132e1f0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000018
r24: 0xf0101b8c r25: 0x00000020 r26: 0x00006187 r27: 0x00000000
r28: 0x00000000 r29: 0x00000003 r30: 0x00000003 r31: 0x94f469a4
Thread 5: Crashed (0xb019eeec, 0x7c00867b)
0x7c367b28: No symbol
0x7c364a58: No symbol
0x7c364b44: No symbol
0x7c35a818: No symbol
0x7c34a3bc: No symbol
0x7c347fe8: No symbol
0x7c34813c: No symbol
0x7c32da54: No symbol
0x7c329168: No symbol
0x7c327e70: No symbol
0x7c32763c: No symbol
0x7c32884c: No symbol
0x7c346c48: No symbol
0x7c346ec0: No symbol
0x8536c290: No symbol
0x8536cf30: No symbol
0x8536cb6c: No symbol
0x8536e004: No symbol
0x85366484: No symbol
0x85372680: No symbol
0x853c949c: No symbol
0x94f4bdf4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _CooperativeThread + 348
0x913bf1d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x7c367a80 ctr: 0x9132f590
r00: 0x00000008 r01: 0xf01804e0 r02: 0x15f2f000 r03: 0x00000003
r04: 0x1610beb8 r05: 0x00000002 r06: 0xf018051c r07: 0x00000000
r08: 0x000eb2a4 r09: 0x00000000 r10: 0x00800000 r11: 0xa0882d04
r12: 0x9132f590 r13: 0x00000000 r14: 0x003f252c r15: 0x00000001
r16: 0x001751f0 r17: 0x003f2558 r18: 0x003f2588 r19: 0x003f2518
r20: 0x003f24e8 r21: 0xf0181426 r22: 0x00144c00 r23: 0x00000003
r24: 0x00000008 r25: 0x15f32dcc r26: 0x15f32d54 r27: 0x0000ffff
r28: 0x000095bf r29: 0x15f3705c r30: 0x15f37060 r31: 0x00893ca8
Post relates to: Palm m500
Post relates to: Palm m500I had the same problem syncing my Palm TX with 10.5.8. After being without my Palm for 3 weeks, I bought Snow leopard, and all was fine again. I found out at an Apple store that 10.5.8 was full of propblems, and this was one of them.
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I'm working on the problem now, and have my Schedule migrated, but now need to get my ToDo, Address Book and Memos done.
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1 step forward, 3 steps back, so far; but absolutely necessary, now that Palm has withdrawn from the Mac market.
Any ideas on these 3 problem areas, from anyone, would be most welcome. -
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Reader quits unexpectedly in Mac
I have installed Adober Reader 10.0.1 onto Mac OS X Intel v10.6.3
When I open a PDF, the PDF opens and then quits with the following error
Adobe Reader quit unexpectedly
Click Reopen to open the Application again. This repor will be sent to Apple automatically
Process: AdobeReader [7839]
Path: /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
Identifier: com.adobe.Reader
Version: 10.0.1 (10.0.1)
Code Type: X86 (Native)
Parent Process: launchd [103]
Date/Time: 2011-03-29 14:12:51.606 +1030
OS Version: Mac OS X 10.6.3 (10D2322a)
Report Version: 6
Interval Since Last Report: 758 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 6 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 601CB1E7-D3FF-4DB4-985B-E1B0ED68DB37
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x93a42ed6 __kill + 10
1 libSystem.B.dylib 0x93a42ec8 kill$UNIX2003 + 32
2 libSystem.B.dylib 0x93ad560d raise + 26
3 libSystem.B.dylib 0x93aeb6c4 abort + 93
4 libstdc++.6.dylib 0x903bffda __gnu_cxx::__verbose_terminate_handler() + 433
5 libstdc++.6.dylib 0x903be17a __cxxabiv1::__terminate(void (*)()) + 10
6 libstdc++.6.dylib 0x903be1ba __cxxabiv1::__unexpected(void (*)()) + 0
7 libstdc++.6.dylib 0x903be2b8 __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
8 com.adobe.Acrobat.framework 0x0032242b AcroSecurityBailOutImpl + 524162
9 com.adobe.Acrobat.framework 0x00323add AcroSecurityBailOutImpl + 529972
10 com.adobe.Acrobat.framework 0x00323860 AcroSecurityBailOutImpl + 529335
11 com.adobe.Acrobat.framework 0x00e9cb1d AcroSecurityBailOutImpl + 12559988
12 com.adobe.Acrobat.framework 0x00ea022b AcroSecurityBailOutImpl + 12574082
13 com.adobe.Acrobat.framework 0x00ea0452 AcroSecurityBailOutImpl + 12574633
14 com.adobe.Acrobat.framework 0x00e9e6c1 AcroSecurityBailOutImpl + 12567064
15 com.adobe.Acrobat.framework 0x00e9ba15 AcroSecurityBailOutImpl + 12555628
16 com.adobe.Acrobat.framework 0x00e9bcb0 AcroSecurityBailOutImpl + 12556295
17 com.adobe.Acrobat.framework 0x001ca8af RunAcrobat + 1798230
18 com.adobe.Acrobat.framework 0x001ca2f9 RunAcrobat + 1796768
19 com.apple.CoreFoundation 0x9789276b __CFRunLoopRun + 8059
20 com.apple.CoreFoundation 0x978900f4 CFRunLoopRunSpecific + 452
21 com.apple.CoreFoundation 0x9788ff21 CFRunLoopRunInMode + 97
22 com.apple.HIToolbox 0x905f813c RunCurrentEventLoopInMode + 392
23 com.apple.HIToolbox 0x905f7ef1 ReceiveNextEventCommon + 354
24 com.apple.HIToolbox 0x905f7d76 BlockUntilNextEventMatchingListInMode + 81
25 com.apple.AppKit 0x987991a1 _DPSNextEvent + 847
26 com.apple.AppKit 0x987989e2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
27 com.apple.AppKit 0x9875ac77 -[NSApplication run] + 821
28 com.adobe.Acrobat.framework 0x00014fbf RunAcrobat + 5990
29 com.adobe.Acrobat.framework 0x00013995 RunAcrobat + 316
30 com.adobe.Reader 0x00001e92 main + 94
31 com.adobe.Reader 0x00001e16 start + 54
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x93a08922 kevent + 10
1 libSystem.B.dylib 0x93a0903c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x93a084f9 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x93a0829e _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x93a07d21 _pthread_wqthread + 390
5 libSystem.B.dylib 0x93a07b66 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x93a079b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x93a07f48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x93a07b66 start_wqthread + 30
Thread 3: JavaScriptCore: FastMalloc scavenger
0 libSystem.B.dylib 0x93a10046 __semwait_signal + 10
1 libSystem.B.dylib 0x93a0fd02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x93a11998 pthread_cond_wait$UNIX2003 + 73
3 com.apple.JavaScriptCore 0x91b6b416 WTF::TCMalloc_PageHeap::scavengerThread() + 614
4 libSystem.B.dylib 0x93a0f682 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x93a079b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x93a07f48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x93a07b66 start_wqthread + 30
Thread 5:
0 libSystem.B.dylib 0x93a10046 __semwait_signal + 10
1 libSystem.B.dylib 0x93a0fd02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x93a11998 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x91460b1a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9144c4a9 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x91447e83 MPWaitOnQueue + 250
6 AdobeACE 0x01839737 ACEInitialize + 3741
7 AdobeACE 0x018396ad ACEInitialize + 3603
8 ...ple.CoreServices.CarbonCore 0x9142bf26 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x93a0f7fd _pthread_start + 345
10 libSystem.B.dylib 0x93a0f682 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x93a10046 __semwait_signal + 10
1 libSystem.B.dylib 0x93a0fd02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x93a11998 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x91460b1a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9144c4a9 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x91447e83 MPWaitOnQueue + 250
6 AdobeACE 0x01839737 ACEInitialize + 3741
7 AdobeACE 0x018396ad ACEInitialize + 3603
8 ...ple.CoreServices.CarbonCore 0x9142bf26 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x93a0f7fd _pthread_start + 345
10 libSystem.B.dylib 0x93a0f682 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x93a10046 __semwait_signal + 10
1 libSystem.B.dylib 0x93a0fd02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x93a11998 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x91460b1a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9144c4a9 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x91447e83 MPWaitOnQueue + 250
6 AdobeACE 0x01839737 ACEInitialize + 3741
7 AdobeACE 0x018396ad ACEInitialize + 3603
8 ...ple.CoreServices.CarbonCore 0x9142bf26 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x93a0f7fd _pthread_start + 345
10 libSystem.B.dylib 0x93a0f682 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x93a10046 __semwait_signal + 10
1 libSystem.B.dylib 0x93a0fd02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x93a11998 pthread_cond_wait$UNIX2003 + 73
3 AdobeAGM 0x019868b8 AGMInitialize + 33770
4 AdobeAGM 0x019867f2 AGMInitialize + 33572
5 AdobeAGM 0x0198634d AGMInitialize + 32383
6 libSystem.B.dylib 0x93a0f7fd _pthread_start + 345
7 libSystem.B.dylib 0x93a0f682 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x93a10046 __semwait_signal + 10
1 libSystem.B.dylib 0x93a0fd02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x93a11998 pthread_cond_wait$UNIX2003 + 73
3 AdobeAGM 0x019868b8 AGMInitialize + 33770
4 AdobeAGM 0x019867f2 AGMInitialize + 33572
5 AdobeAGM 0x0198634d AGMInitialize + 32383
6 libSystem.B.dylib 0x93a0f7fd _pthread_start + 345
7 libSystem.B.dylib 0x93a0f682 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x93a10046 __semwait_signal + 10
1 libSystem.B.dylib 0x93a0fd02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x93a11998 pthread_cond_wait$UNIX2003 + 73
3 AdobeAGM 0x019868b8 AGMInitialize + 33770
4 AdobeAGM 0x019867f2 AGMInitialize + 33572
5 AdobeAGM 0x0198634d AGMInitialize + 32383
6 libSystem.B.dylib 0x93a0f7fd _pthread_start + 345
7 libSystem.B.dylib 0x93a0f682 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x939e213a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x93a0fc85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x93a3e828 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x9144c4d1 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x91447e83 MPWaitOnQueue + 250
5 com.adobe.Acrobat.framework 0x0006bbdd RunAcrobat + 361348
6 com.adobe.Acrobat.framework 0x000692d6 RunAcrobat + 350845
7 ...ple.CoreServices.CarbonCore 0x9142bf26 PrivateMPEntryPoint + 68
8 libSystem.B.dylib 0x93a0f7fd _pthread_start + 345
9 libSystem.B.dylib 0x93a0f682 thread_start + 34
Thread 12:
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x93aeb673 ecx: 0xbfffd07c edx: 0x93a42ed6
edi: 0xa04e2b30 esi: 0x01161944 ebp: 0xbfffd098 esp: 0xbfffd07c
ss: 0x0000001f efl: 0x00000282 eip: 0x93a42ed6 cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x01250318
Binary Images:
0x1000 - 0x1fff +com.adobe.Reader 10.0.1 (10.0.1) <F3D16C93-2B7A-9AB0-7B65-FF3766193F97> /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
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0x95440000 - 0x95826ffb com.apple.RawCamera.bundle 3.4.1 (546) <D966727B-B687-3029-067F-87FC6CCEBB55> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x95827000 - 0x95833ff7 libkxld.dylib ??? (???) <7ED516A4-9BDB-1747-DFD4-3993880BD137> /usr/lib/system/libkxld.dylib
0x958fb000 - 0x95902ff3 com.apple.print.framework.Print 6.1 (237.1) <726A7F31-8C27-8403-0016-71E022EDC14C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x95936000 - 0x959b6feb com.apple.SearchKit 1.3.0 (1.3.0) <7AE32A31-2B8E-E271-C03A-7A0F7BAFC85C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x959b7000 - 0x959f4ff7 com.apple.SystemConfiguration 1.10.2 (1.10.2) <B51D0E1E-5F76-34B6-7616-38C79D2BCE3E> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x95a85000 - 0x95ab6ff3 libTrueTypeScaler.dylib ??? (???) <0E9645A0-8810-990A-5A6A-5A94CC1F6515> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libTrueTypeScaler.dylib
0x95e13000 - 0x95f14fe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <BBBC1E4C-024F-3C81-7CB1-70DB451A3E6A> /usr/lib/libxml2.2.dylib
0x9609b000 - 0x960c1fff com.apple.DictionaryServices 1.1.1 (1.1.1) <72D54B80-2D85-5BAB-CBB4-8002E150635D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x960c2000 - 0x960defe3 com.apple.openscripting 1.3.1 (???) <0E6B81D1-C1BD-1B5F-836F-256E6701B5DE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x97032000 - 0x97046ffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <9F5CE4F7-D05C-8C14-4B76-E43D07A8A680> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x97047000 - 0x972b7ffb com.apple.Foundation 6.6.2 (751.21) <0729B4A7-F422-BB15-072A-E860A6A338A8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x974fd000 - 0x974ffff7 libRadiance.dylib ??? (???) <0D298B35-5FAB-6592-E449-4B5CB66D10A1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libRadiance.dylib
0x97501000 - 0x97504ffb com.apple.help 1.3.1 (41) <6A5AD406-9D8E-5BAC-51E1-E09AB9A6D159> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x97505000 - 0x97519fe7 libbsm.0.dylib ??? (???) <B328FA0A-899C-4FC4-F2AC-2FDC08819CD2> /usr/lib/libbsm.0.dylib
0x97681000 - 0x9775eff7 com.apple.vImage 4.0 (4.0) <D979C8BC-7011-A45C-7141-39FC1043CC87> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x97854000 - 0x979cdffb com.apple.CoreFoundation 6.6.1 (550.19) <3265C6AD-D00A-BDD7-0943-4490019D57A9> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x97a0f000 - 0x97a2eff7 com.apple.CoreVideo 1.6.1 (45.5) <86B97614-575D-1E81-0E8A-4D85337A0832> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x97a2f000 - 0x97d96ff7 com.apple.QuartzCore 1.6.1 (227.18) <97C22D89-19F6-822E-6ACB-E81E7B3D4B76> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x97d97000 - 0x97e06ff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <B3DEACA1-9375-CF8F-0898-AA2C5F8159DC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x97e07000 - 0x97e50fe7 libTIFF.dylib ??? (???) <02A3B504-09D3-0500-88DD-F282B4E178D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libTIFF.dylib
0x97e8f000 - 0x97f60fe3 ColorSyncDeprecated.dylib 4.6.0 (compatibility 1.0.0) <8B3A40B9-84C8-F080-0171-5AFDF556C493> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.framework/V ersions/A/Resources/ColorSyncDeprecated.dylib
0x97f61000 - 0x98750557 com.apple.CoreGraphics 1.544.1 (???) <69729F6E-29B2-6D1D-EE8A-6F8EB9E0DDF3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x98751000 - 0x99030ff7 com.apple.AppKit 6.6.5 (1038.29) <B1F03E8B-3911-AF3F-7A60-C4F6252FB607> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x99031000 - 0x99049ff7 com.apple.CFOpenDirectory 10.6 (10.6) <3F5A2267-3C89-63A1-724D-3C09538BE092> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x99086000 - 0x990c7ff7 libRIP.A.dylib 544.1.0 (compatibility 64.0.0) <E852F5D5-8B92-11B7-C53B-9B7A2462A0E5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libRIP.A.dylib
0x99241000 - 0x99241ff7 com.apple.Cocoa 6.6 (???) <5A785062-1ABB-2A54-BAAC-8FEF95275E05> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x99242000 - 0x9931dfe7 com.apple.DesktopServices 1.5.5 (1.5.5) <A4189D93-E114-221C-26DF-3F2E362EC813> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x9932c000 - 0x9933eff7 com.apple.MultitouchSupport.framework 204.13 (204.13) <0466410F-EA72-A309-4A05-F43513C668E0> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
0x993ae000 - 0x993aeff7 com.apple.vecLib 3.6 (vecLib 3.6) <FF4DC8B6-0AB0-DEE8-ADA8-7B57645A1F36> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x993af000 - 0x99458ff7 com.apple.CFNetwork 454.9.4 (454.9.4) <E3E83AFB-F8F0-A519-49DB-F9BC0B48282B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/CFNetwork
0x99560000 - 0x99562ff7 com.apple.securityhi 4.0 (36638) <E8A89905-2DDD-674D-BA2F-AB7574825AF2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x99705000 - 0x99705ff7 com.apple.ApplicationServices 38 (38) <EAF1BC8C-4FD4-4300-B8F7-4B24E49125E2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x99706000 - 0x9970aff7 libGIF.dylib ??? (???) <0B83DC0B-CF06-208C-3F86-2E6C1999A5F5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib
0xba900000 - 0xba916ff7 libJapaneseConverter.dylib 49.0.0 (compatibility 1.0.0) <FC2DB8C1-D501-66BB-BE09-8EF79F7A511B> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21fe7 libKoreanConverter.dylib 49.0.0 (compatibility 1.0.0) <9DE980A6-E3AF-89E9-1E7B-6DA081DF3ED6> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <B038AAD1-27C4-AAD4-18CD-4AEC0909FE89> /usr/lib/libSystem.B.dylib
Model: iMac11,2, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.06 GHz, 4 GB, SMC 1.64f5
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.9.9
Bluetooth: Version 2.3.6f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST3500418AS, 465.76 GB
Serial ATA Device: PIONEER DVD-RW DVRTS09
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: HP LaserJet Professional P1566, 0x03f0 (Hewlett Packard), 0x092a, 0xfa140000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000
Please advise?Hi,
Are you using network user account with Open Directory Authentication. I think it is similar issue as reported in - http://forums.adobe.com/message/3561933#3561933
We are trying to reproduce this scenario. Meanwhile I need following information from your side:
1) Are you using network user authentication?
2) Have you tried on local admin account
3) If you are using Network Home User account, then are you using Open Directory Authentication (LDAPv3)
4) What type of LDAP mapping is setup for your account. Is it RFC 2307(Unix) or Open Directory Server or Active Directory.
Your response to above questions will help us to reproduce above scenario.
Thanks,
Karan -
Hi,
I work at a public library - we now have at least three customers affected by the issue where ADE quits unexpectedly after a .acsm file is opened and during the fulfillment stage.
All three customers are using Mac OS 10.10.2. One person is using 4.0.1, one person is using 4.0.2, and one person is using 4.0.3.
They are seeing the following info in the system error dialog:
Exception type:
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Further down the thread they see:
Logical CPU: 1
Error Code: 0x00000004
Trap Number: 14
The ebook vendor has advised us to have customers roll back to ADE version 3.0, and have customers re-authorize.
Does Adobe have a solution for this issue other than rolling back?
I tried to speak with a chat agent about this issue and was referred to this forum. A poor customer service experience overall even though the chat operators are polite and tried to help as best they could.
Thank you,
HollyOK, I lied. I am able to initiate a crash by launching a book that was within the library before the upgrade to 4.0.3. Running Mac 10.10.
Process:
Adobe Digital Editions [716]
Path:
/Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions
Identifier:
com.adobe.adobedigitaleditions.app
Version:
4.0.3 (1)
Code Type:
X86-64 (Native)
Parent Process:
??? [1]
Responsible:
Adobe Digital Editions [716]
User ID:
501
Date/Time:
2015-04-07 20:39:29.735 -0600
OS Version:
Mac OS X 10.10 (14A389)
Report Version:
11
Anonymous UUID:
Time Awake Since Boot: 3800 seconds
Crashed Thread:
0 Dispatch queue: com.apple.main-thread
Exception Type:
EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:
KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT
0000000102046000-00000001028b2000 [ 8624K] r-x/rwx SM=COW /Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.adobedigitaleditions.app 0x00000001022dc3a9 DRMDecryptor::MakeFilterContext(std::__1::shared_ptr<ePub3::ManifestItem const>) const + 355
1 ePub3.dylib
0x0000000103325ebb ePub3::FilterChainSyncStream::FilterChainSyncStream(std::__1::unique_ptr<ePub3::ByteStrea m, std::__1::default_delete<ePub3::ByteStream> >&&, std::__1::vector<std::__1::shared_ptr<ePub3::ContentFilter>, std::__1::allocator<std::__1::shared_ptr<ePub3::ContentFilter> > >&, std::__1::shared_ptr<ePub3::ManifestItem const>) + 339
2 ePub3.dylib
0x00000001033282fb std::__1::shared_ptr<ePub3::FilterChainSyncStream> std::__1::shared_ptr<ePub3::FilterChainSyncStream>::make_shared<std::__1::unique_ptr<ePub 3::ByteStream, std::__1::default_delete<ePub3::ByteStream> >, std::__1::vector<std::__1::shared_ptr<ePub3::ContentFilter>, std::__1::allocator<std::__1::shared_ptr<ePub3::ContentFilter> > >&, std::__1::shared_ptr<ePub3::ManifestItem const>&>(std::__1::unique_ptr<ePub3::ByteStream, std::__1::default_delete<ePub3::ByteStream> >&&, std::__1::vector<std::__1::shared_ptr<ePub3::ContentFilter>, std::__1::allocator<std::__1::shared_ptr<ePub3::ContentFilter> > >&&&, std::__1::shared_ptr<ePub3::ManifestItem const>&&&) + 125
3 ePub3.dylib
0x0000000103326ffd ePub3::FilterChain::GetSyncFilteredOutputStreamForManifestItem(std::__1::shared_ptr<ePub3 ::ManifestItem const>) const + 437
4 ePub3.dylib
0x00000001032dc64a ePub3::Package::SyncContentStreamForItem(std::__1::shared_ptr<ePub3::ManifestItem const>) const + 270
5 ePub3.dylib
0x00000001032ecf9a ePub3::ManifestItem::ReferencedDocument() const + 176
6 ePub3.dylib
0x00000001032cf2b0 ePub3::PackageBase::NavTablesFromManifestItem(std::__1::shared_ptr<ePub3::PackageBase>, std::__1::shared_ptr<ePub3::ManifestItem>) + 118
7 ePub3.dylib
0x00000001032d73c7 ePub3::Package::Unpack() + 26647
8 com.adobe.adobedigitaleditions.app 0x0000000102379362 BookContainer::OpenFile(ePub3::string const&) + 2222
9 com.adobe.adobedigitaleditions.app 0x0000000102379c2f BookContainer::OpenContainerForDRMModule(ePub3::string const&) + 43
10 com.adobe.adobedigitaleditions.app 0x00000001022db029 DRMModule::ProcessFile(ePub3::string const&, ePub3::launch) + 1007
11 ePub3.dylib
0x00000001032b1efb ePub3::ContentModuleManager::LoadContentAtPath(ePub3::string const&, ePub3::launch) + 793
12 ePub3.dylib
0x00000001032c9f7c ePub3::Container::OpenContainer(ePub3::string const&) + 68
13 com.adobe.adobedigitaleditions.app 0x00000001021bd17f dpdoc::Document::getPackageProps(char const*) + 311
14 com.adobe.adobedigitaleditions.app 0x00000001020f78b2 _reader_create(char const*, RECORD_TYPE, void**, char*, unsigned int*, signed char) + 220
15 com.adobe.adobedigitaleditions.app 0x0000000102052554 +[Reader createReaderHandle:type:readerHandle:errorString:] + 104
16 com.adobe.adobedigitaleditions.app 0x0000000102062012 -[MainWindowController openBookInReadingView:errorString:] + 184
17 com.adobe.adobedigitaleditions.app 0x0000000102062379 -[MainWindowController onReadInMainWindow:] + 264
18 com.apple.CoreFoundation
0x00007fff82bd8cbc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
19 com.apple.CoreFoundation
0x00007fff82aca1b4 _CFXNotificationPost + 3140
20 com.apple.Foundation
0x00007fff8d154ea1 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
21 com.adobe.adobedigitaleditions.app 0x00000001020acdd6 -[DECardView cardItemDoubleClick:withEvent:] + 86
22 com.adobe.adobedigitaleditions.app 0x00000001020adf74 -[DECardItemView mouseDown:] + 240
23 com.apple.AppKit
0x00007fff880fdfef -[NSWindow _reallySendEvent:] + 12827
24 com.apple.AppKit
0x00007fff87b8865c -[NSWindow sendEvent:] + 368
25 com.adobe.adobedigitaleditions.app 0x000000010207fc6f -[CustomWindow sendEvent:] + 64
26 com.apple.AppKit
0x00007fff87b3a1e6 -[NSApplication sendEvent:] + 2238
27 com.adobe.adobedigitaleditions.app 0x0000000102086023 -[CustomApplication sendEvent:] + 52
28 com.apple.AppKit
0x00007fff879c6fe8 -[NSApplication run] + 711
29 com.apple.AppKit
0x00007fff879b2424 NSApplicationMain + 1832
30 com.adobe.adobedigitaleditions.app 0x0000000102047604 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff8dc6322e kevent64 + 10
1 libdispatch.dylib
0x00007fff90793a6a _dispatch_mgr_thread + 52
Thread 2:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x00007fff8dc5d52e mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff8dc5c69f mach_msg + 55
2 com.apple.CoreFoundation
0x00007fff82b2cb14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation
0x00007fff82b2bfdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation
0x00007fff82b2b838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork
0x00007fff8879ae90 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation
0x00007fff8d1bab7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib
0x00007fff8e4c12fc _pthread_body + 131
8 libsystem_pthread.dylib
0x00007fff8e4c1279 _pthread_start + 176
9 libsystem_pthread.dylib
0x00007fff8e4bf4b1 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff8dc5d52e mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff8dc5c69f mach_msg + 55
2 com.apple.CoreFoundation
0x00007fff82b2cb14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation
0x00007fff82b2bfdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation
0x00007fff82b2b838 CFRunLoopRunSpecific + 296
5 com.apple.AppKit
0x00007fff87b368f7 _NSEventThread + 137
6 libsystem_pthread.dylib
0x00007fff8e4c12fc _pthread_body + 131
7 libsystem_pthread.dylib
0x00007fff8e4c1279 _pthread_start + 176
8 libsystem_pthread.dylib
0x00007fff8e4bf4b1 thread_start + 13
Thread 4:: com.apple.CFSocket.private
0 libsystem_kernel.dylib
0x00007fff8dc623f6 __select + 10
1 libsystem_pthread.dylib
0x00007fff8e4c12fc _pthread_body + 131
2 libsystem_pthread.dylib
0x00007fff8e4c1279 _pthread_start + 176
3 libsystem_pthread.dylib
0x00007fff8e4bf4b1 thread_start + 13
Thread 5:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib
0x00007fff8dc62132 __psynch_cvwait + 10
1 libc++.1.dylib
0x00007fff8b201c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore
0x00007fff898a12d4 JSC::BlockAllocator::blockFreeingThreadMain() + 228
3 com.apple.JavaScriptCore
0x00007fff89896a9f WTF::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib
0x00007fff8e4c12fc _pthread_body + 131
5 libsystem_pthread.dylib
0x00007fff8e4c1279 _pthread_start + 176
6 libsystem_pthread.dylib
0x00007fff8e4bf4b1 thread_start + 13
Thread 6:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff8dc62132 __psynch_cvwait + 10
1 libc++.1.dylib
0x00007fff8b201c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore
0x00007fff898a186b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore
0x00007fff898a16c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x00007fff89896a9f WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib
0x00007fff8e4c12fc _pthread_body + 131
6 libsystem_pthread.dylib
0x00007fff8e4c1279 _pthread_start + 176
7 libsystem_pthread.dylib
0x00007fff8e4bf4b1 thread_start + 13
Thread 7:: DFG Worklist Worker Thread
0 libsystem_kernel.dylib
0x00007fff8dc62132 __psynch_cvwait + 10
1 com.apple.JavaScriptCore
0x00007fff89b98f1b JSC::DFG::Worklist::runThread(JSC::DFG::ThreadData*) + 219
2 com.apple.JavaScriptCore
0x00007fff89896a9f WTF::wtfThreadEntryPoint(void*) + 15
3 libsystem_pthread.dylib
0x00007fff8e4c12fc _pthread_body + 131
4 libsystem_pthread.dylib
0x00007fff8e4c1279 _pthread_start + 176
5 libsystem_pthread.dylib
0x00007fff8e4bf4b1 thread_start + 13
Thread 8:: FTL Worklist Worker Thread
0 libsystem_kernel.dylib
0x00007fff8dc62132 __psynch_cvwait + 10
1 com.apple.JavaScriptCore
0x00007fff89b98f1b JSC::DFG::Worklist::runThread(JSC::DFG::ThreadData*) + 219
2 com.apple.JavaScriptCore
0x00007fff89896a9f WTF::wtfThreadEntryPoint(void*) + 15
3 libsystem_pthread.dylib
0x00007fff8e4c12fc _pthread_body + 131
4 libsystem_pthread.dylib
0x00007fff8e4c1279 _pthread_start + 176
5 libsystem_pthread.dylib
0x00007fff8e4bf4b1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib
0x00007fff8dc62946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8e4bf4a1 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib
0x00007fff8dc62946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8e4bf4a1 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib
0x00007fff8dc62946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8e4bf4a1 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fff5dbb4de8 rbx: 0x00007fff5dbb4eb0 rcx: 0x000000000005dc66 rdx: 0x000000000005dc65
rdi: 0x0000000000000000 rsi: 0x0000000000000008 rbp: 0x00007fff5dbb4e80 rsp: 0x00007fff5dbb4db0
r8: 0x000000000000002f r9: 0x0000000000000000 r10: 0x0000000000000071 r11: 0x000060800085a400
r12: 0x00006000001cf3d8 r13: 0x0000600000825be0 r14: 0x0000000000000f60 r15: 0x0000000000000000
rip: 0x00000001022dc3a9 rfl: 0x0000000000010202 cr2: 0x0000000000000000
Logical CPU:
1
Error Code:
0x00000004
Trap Number:
14
Binary Images:
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0x7fff894c1000 -
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0x7fff8953c000 -
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Adobe d.e. quit unexpectedly on Mac 10.6.4 during authorization
I attempted to download an ebook from the library. the download completes but Adobe Digital Edition quits unexpectedly during authorization.
Same here. Able to download from library and read on my Macbook Pro but the ebook cannot transfer to my Kobo Touch.
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InDesign quit unexpectedly in Mac
I am Using InDesign CS6 on MacBook Pro.... i have recently updated DPS plug-ins, after i got an alert from Adobe Updates Manager. After installing this plug-in, I am not able to open InDesign application, i am getting an error message "InDesign quit unexpectedly"... Can someone please help?
I have the same issue on my 17" MacBook Pro. After the update I get the same error.
I also have a 24" iMac and after the update it works perfectly.
Now both machines are using the same OS 10.6 and CS4.
The only thing different is that when I had 10.5.8 I had moved the original installation locations of all the adobe apps from the applications folder to the adobe folder. I just wanted it better organised on the laptop.
I did not do this on the iMac.
Since then both machines have been upgraded to Snow Leopard.
After the InDesign update to 6.0.4 I notice that the updater has recreated the original InDesign folder in applications and put the app in there.
What I think has happened is that Adobe are not looking for the current location of the app but just assuming it is where the wanted it to be in the first place.
I did manage to get InDesign working again by using time machine to restore the InDesign folder and I now have 6.0.3 back and running. -
When I open my Excel/Word 2004, the 'Application Quit Unexpectedly' message appears and I cannot relaunch.
This just happened for Viber also.
I am not to knowledgeable on technical issues.
Please help!
Thank you.Thank you for your reply. Here is the full copy:
Process: Microsoft Excel [119]
Path: /Users/susanslater/Desktop/Microsoft Office 2004/Microsoft Excel
Identifier: com.microsoft.Excel
Version: 090512 (11.5.5)
Code Type: PPC (Translated)
Parent Process: launchd [63]
Date/Time: 2009-11-01 19:46:37.528 +0900
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: DE40358D-E5BE-46DF-8382-5E64FE348B72
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 translate 0xb80bcd58 0xb8000000 + 773464
1 translate 0xb80b7007 0xb8000000 + 749575
2 translate 0xb80d49c0 0xb8000000 + 870848
3 translate 0xb813ce79 spin_lock_wrapper + 1981
4 translate 0xb8011b64 0xb8000000 + 72548
Thread 1:
0 ??? 0x800bc286 0 + 2148254342
1 ??? 0x800c3a7c 0 + 2148285052
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886
3 ??? 0x800ed155 0 + 2148454741
4 ??? 0x800ed012 0 + 2148454418
Thread 2:
0 translate 0xb81529ef spin_lock_wrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80dfb0b 0xb8000000 + 916235
4 ??? 0x812d8b96 0 + 2167245718
Thread 3:
0 translate 0xb8152b6b spin_lock_wrapper + 91311
1 translate 0xb817b608 CallPPCFunctionAtAddressInt + 137124
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spin_lock_wrapper + 4259
6 translate 0xb8011b64 0xb8000000 + 72548
Thread 4:
0 translate 0xb8152c24 spin_lock_wrapper + 91496
1 translate 0xb817b31e CallPPCFunctionAtAddressInt + 136378
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813ce79 spin_lock_wrapper + 1981
6 translate 0xb8011b64 0xb8000000 + 72548
Thread 5:
0 translate 0xb8152863 spin_lock_wrapper + 90535
1 translate 0xb816e79d CallPPCFunctionAtAddressInt + 84281
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813ce79 spin_lock_wrapper + 1981
6 translate 0xb8011b64 0xb8000000 + 72548
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xb80bcd30 ecx: 0x00000000 edx: 0x0000001a
edi: 0x00000000 esi: 0x80303820 ebp: 0xb7fffa08 esp: 0xb7fff9d0
ss: 0x0000001f efl: 0x00010202 eip: 0xb80bcd58 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate
Translated Code Information:
Rosetta Version: 21.03
Args: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMAp p /Users/susanslater/Desktop/Microsoft Office 2004/Microsoft Excel
Exception: EXC_BAD_ACCESS (0x0001)
Thread 0: (0xb011cd64, 0xb8152b6b)
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
0x005e0934: /Users/susanslater/Desktop/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem : _FWaitForConnection + 48
0x848dcbc4: No symbol
0x8483d558: No symbol
0x8483d73c: No symbol
0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x945841d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x9459b7d8 ctr: 0x9459b7c4
r00: 0x00000194 r01: 0xf01019d0 r02: 0x00000000 r03: 0x00000013
r04: 0xf0101a68 r05: 0xf0101a60 r06: 0xf0101d40 r07: 0x00000004
r08: 0x00000000 r09: 0x100b2fd0 r10: 0x00000000 r11: 0x0064e110
r12: 0x9459b7c4 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0x009f8e00 r30: 0xf0101b28 r31: 0xf0101b28
Thread 1: (0xb009a83c, 0xb81529ef)
0x0082c800: No symbol
0x00644204: /Users/susanslater/Desktop/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem : _MerpUnregisterCFMFragment + 3156
0x945841d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x944fa120 ctr: 0x944f31f0
r00: 0xffffffe1 r01: 0xf0080d60 r02: 0x00000001 r03: 0xf0080e4c
r04: 0x00000102 r05: 0x00000000 r06: 0x00000054 r07: 0x00003403
r08: 0x000003e8 r09: 0x00000000 r10: 0x000eb010 r11: 0xa076a68c
r12: 0x944f31f0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0xf0080e4c r25: 0x00000054 r26: 0x00003403 r27: 0x000003e8
r28: 0x00000000 r29: 0x00000102 r30: 0x00000102 r31: 0x0064efb0
Thread 2: (0xb0220d64, 0xb8152863)
0x903cf818: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x8483dca8: No symbol
0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x945841d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x903cf85c ctr: 0x944f3260
r00: 0xffffffda r01: 0xf0203d60 r02: 0x0013bda0 r03: 0x00007803
r04: 0x0000003c r05: 0x00000000 r06: 0x00000000 r07: 0xf0203c60
r08: 0x00000010 r09: 0x000f4240 r10: 0xffffff3f r11: 0xa076aa78
r12: 0x944f3260 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0x0000ea60 r30: 0x00000000 r31: 0x903cf7fc
Thread 3: Crashed (0xb7fff9d0, 0xb80bcd58)
0x85181738: No symbol
0x851816a0: No symbol
0x85181490: No symbol
0x847438d4: No symbol
0x92fadda0: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFArrayApplyFunction + 352
0x8475675c: No symbol
0x84756810: No symbol
0x9577dc4c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1488
0x9577cde4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
0x9577cc00: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTargetWithOptions + 56
0x95843b48: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DockCallback(unsigned long, unsigned int, void*, void*) + 1648
0x9697250c: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _notifyDatagramHandler + 476
0x9693410c: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _CGSDispatchDatagramsFromStream + 740
0x969339a8: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _snarfEvents + 292
0x96c2cbd0: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _CGSGetNextEventRecordInternal + 152
0x969337e4: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _CGEventCreateNextEvent + 28
0x9577f408: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : PullEventsFromWindowServerOnConnection(unsigned int, unsigned char) + 88
0x957aa180: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _PullEventsFromWindowServer + 24
0x957aa0d0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _FlushSpecificEventsFromQueue + 72
0x83f6ac5c: No symbol
0x83f6ab90: No symbol
0x83f7a958: No symbol
0x83f79fe8: No symbol
0x83f79f60: No symbol
0x83f79d14: No symbol
0x903f08d4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _ReleaseClosure + 896
0x903f052c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _TerminateApplication + 88
0x94505acc: /usr/lib/libSystem.B.dylib : ___cxa_finalize + 240
0x945059a8: /usr/lib/libSystem.B.dylib : _exit + 36
0x924edab8: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices : _PlotIconRef + 0
0x84aab310: No symbol
0x84aab2e0: No symbol
0x8497c154: No symbol
0x8519a674: No symbol
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x85181738 ctr: 0x94696df0
r00: 0x85181738 r01: 0xbfff9a30 r02: 0x00422000 r03: 0x0048e0e4
r04: 0x0db48ba0 r05: 0xfffffffe r06: 0x00000000 r07: 0x00000000
r08: 0x00000000 r09: 0x0db48cd6 r10: 0x00000001 r11: 0x00000048
r12: 0xa07a5b24 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0xa00523e8 r18: 0xa07659f0 r19: 0xa07659f0
r20: 0xa07a59f0 r21: 0xbfffa56c r22: 0xbfffa4b4 r23: 0xbfffa4ac
r24: 0x00000000 r25: 0xbfff9d58 r26: 0x00000000 r27: 0x00000003
r28: 0x000fd26c r29: 0x001aad30 r30: 0x004d2634 r31: 0x0048e0ec
Thread 4: (0xb019ed38, 0xb8152c24)
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
0x848dcd3c: No symbol
0x8483d96c: No symbol
0x8483db04: No symbol
0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x945841d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x005e0af0 ctr: 0x94583588
r00: 0x00000193 r01: 0xf0182c20 r02: 0x00000000 r03: 0x00000014
r04: 0xf0182d18 r05: 0x00000098 r06: 0x00000000 r07: 0x00000000
r08: 0x00000000 r09: 0x002c5340 r10: 0x000eb020 r11: 0x0064e124
r12: 0x94583588 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0xf0182d18 r30: 0xf0182d04 r31: 0xf0182d04
Regarding your suggestion to try the free LibreOffice, at the moment I don't need this, because I have downloaded a one-month trial Japanese Microsoft Office 2011 and can open my current files with that, although I do not want to revise any of my files until either this problem is solved, or I purchase a new MS Office.
Unfortunately there is not many MS Office software in English available here in Japan. I spoke to Microsoft Japan and even though they sell software, they do not sell any English verions of MS Office. Incredible, considering that the company itself is located in the US. They suggested I buy it from Amazon Japan, however Amazon do not have any available at this time and do not know if they will in the future.
Anyway, I have found a company which sells the downloaded English version (no disk). The software is Microsoft Office for Mac Home and Student 2011. I have not purchased it yet. It would take too long and the postage charges would be too high to purchase it from the US.
Hoping you have some good ideas.
Best regards,
Susan -
CEPHtlmEngine quit unexpectedly in Mac OS 10.9
Process: CEPHtmlEngine [4317]
Path: /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/CEP/CEPHtmlEngine/CEPHtmlEngine.app/Contents/MacOS/CEPHtml Engine
Identifier: com.adobe.cep.CEPHtmlEngine
Version: 5.1.0.14 (1)
Code Type: X86 (Native)
Parent Process: Adobe Illustrator [4301]
Responsible: Adobe Illustrator [4301]
User ID: 501
Date/Time: 2014-07-30 08:54:44.089 -0700
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 41B5748F-A1D5-0D1C-DEDA-1D39843B0624
Sleep/Wake UUID: EB4E37BE-A900-4345-8EB9-926F9E902DEF
Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000028Hello pgoodwin1,
Welcome to the HP Forums.
I see that you are having an issue with the scanning to your Mac.
I suggest that you do your apple updates and see if a new driver has been released for this model. If not, you may want to consider upgrading your Mac operating system.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP -
Flash Quit unexpectedly - Publish - Mac
Have not had an issue with this 2 days ago, however today when I attempt to publish a FLA I am getting the following:
Process:
Adobe Flash CC 2014 [21232]
Path:
/Applications/Adobe Flash CC 2014/Adobe Flash CC 2014.app/Contents/MacOS/Adobe Flash CC 2014
Identifier:
com.adobe.Adobe Flash CC 2014.application
Version:
14.2.0 (14.2.0.20)
Code Type:
X86-64 (Native)
Parent Process:
??? [1]
Responsible:
Adobe Flash CC 2014 [21232]
User ID:
501
Date/Time:
2015-04-21 13:13:51.947 -0500
OS Version:
Mac OS X 10.10.3 (14D136)
Report Version:
11
Anonymous UUID:
E0F83B74-746D-0B2D-08AA-1EAAF4905BA6
Sleep/Wake UUID:
70108005-7514-4E0D-B699-9A3008DA3246
Time Awake Since Boot: 6800 seconds
Time Since Wake:
6200 seconds
Crashed Thread:
0 Dispatch queue: com.apple.main-thread
Exception Type:
EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:
KERN_PROTECTION_FAILURE at 0x00007fff5fb82ff8
VM Regions Near 0x7fff5fb82ff8:
Stack
00007fff5f400000-00007fff5fb80000 [ 7680K] rw-/rwx SM=ZER thread 0
--> Stack
00007fff5fb80000-00007fff5fb83000 [ 12K] ---/rwx SM=ZER
Stack
00007fff5fb83000-00007fff5fc00000 [ 500K] rw-/rwx SM=COW thread 0
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.Adobe Flash CC 2014.application 0x0000000100e5e9e8 MObject::_SetMinDepth(int) + 8
1 com.adobe.Adobe Flash CC 2014.application 0x0000000100e5ea4a MObject::_SetMinDepth(int) + 106
2 com.adobe.Adobe Flash CC 2014.application 0x0000000100e5ea4a MObject::_SetMinDepth(int) + 106Hi Ryan,
Could you provide the steps to reproduce this issue .
Thanks!
Latha -
1st attempt to open an application after the computer has been shut down a message says(as an example)" the application PowerPoint quit unexpectedly. Mac OS X and other applications are not affected. Click reopen to see more details or send a report to Apple." Next attempt it says "The application PowerPoint quit unexpectedly after it was reopened. Mac Os X and other applications are not affected. Click Try Again to temporarily restore the application's default settings and open it again. Click Report to see more details or send a report to Apple." When I click "Try Again" the app opens normally and usually runs ok sometimes it will quit unexpectedly but when reopening at that point it opens ok. Never had this issue until about 2 weeks ago. *** When I close the program myself I get a message that says "PowerPoint-New Settings
New settings have been created for this application. Do you want to use these settings from now on? Then there are 2 buttons below the dialogue box that say "Use new settings and Use original settings" This happens every time I try to open Power Point, Excel, Safari, Entourage the first time each new day. If I have been running any of those programs and have not shut down the laptop then the program will reopen normally but may shut down unexpectedly on its own and sometimes not. What changed and how do I fix this problem? Running OS X10.4.11 and software updates are current. Ran diagnostics and checked out ok.Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Do they launch OK while in Safe Mode?
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