Hp Scanjet 8270 scanning software keeps giving an error and closes

Question

I have had my HP Scanjet 8270 for several years and works great. I recently reloaded my hard drive and as usual I go to the HP website and download the HP Scanjet Full Feature Software and Driver. Everything installs fine and says drivers were installed successfully.
When I open HP Scanning (8200) series shortcut I can select the type of scan I want and hit scan. Then I get the Save to file save options box and click OK. Then the scanning preview box comes up and then after a few seconds I get the error
"HP Scan Application Resources has Stopped Working." Then is gives a button to close program.
Then an error box comes up and says "An error occurred with the HP scanning application. Try the following steps. After each step, try scanning again.  
-restart the program
-reboot the computer
-Reinstall the HP Photosmart software that came with the device.
Then at the bottom it says:
Show extended error information. When I click on it it gives me:
8, [ (4, 0, -2147023170) ]
The steps I have taken to resolve the problem :
I have restarted the software many times.
I have rebooted many times.
I have reinstalled the software many times.
I have run the HP Print and Scan doctor many times and it finds nothing wrong.  
However, when I go to Devices & Printers and click on the scanner I can scan fine through there. Although it does not let me do anything fancy such as scan to pdf which is very important for me. 
I have read many forums and tried several things from them to no success. 
I did read somewhere that you need to go to msconfig and starup tab and look to see if the Digital Imaging monitor is running  and it is not. I would assume that is downloaded with the software and re-downloading does not do any good. 
Pleas help I'm in serious need of using my scanner. Thanks. 

Answer 1

We had the same EXACT problem, but i have found a solution!
 Unplug the scanner
remove the following
1. HP OCR Software 9.0
2. HP Scanjet G4000 series 9.0
3. HP Solution Center 9.0
4. HP Update 
then restart
 Download the following ( it is the NEW updated full programs with driver)
ftp://ftp.hp.com/pub/softlib/software8/COL17370/sj-50004-1/setup_full_G4000.exe
During installing, select "Advanced" and “Custom” installation
At beginning of the installation, it gives you to 2 options
I) Yes, Check for updates
II) No, I prefer to do it myself--Select this option and click on next
Immediately in the next window, you will have long list of software with the
empty check boxes beside them. DO NOT select (check) Hp update, check rest of
them and click on next to continue the installation.
During the installation process it asks to connect the scanner to the computer,
now connect the scanner to the rear end USB port of the computer and click on Ok
to continue the installation.
Worked perfectly for us!( thank god it was going out the window )
Hope this helps everyone