HP Scanjet G3010 won't save after OS X 10.9 update

I just installed Mavericks- now the scanner (HP ScanJet G3010) will scan, but not save files. Help!

Hello Swervrva, Thanks for the post. With this one, you may have to use an alternate form of scanning until a a solution is available. See below, Good Luck!
Re: HP scan incompatible with Mac OS 10.9 (Mavericks)?[ Edited ] .Options Mark as NewBookmarkSubscribeSubscribe to RSS FeedHighlightPrintReport Inappropriate Content....10-27-2013 05:02 PM - edited 10-27-2013 05:03 PM Hi Everyone, There have been numerous reports of an HP Scan incompatibility on Mavericks. Please be assured that we are looking into this issue and hope to have a resolution soon. At this time here is what we've observed: * On many Macs (not all), images scanned in Black & White or Grayscale will not save properly. The preview looks fine, but the output will be cropped and distorted. * This issue is new for Mavericks. Previous OS versions are not impacted. Here are some known workarounds that may help you until this is properly resolved: * Use Image Capture to scan. Image Capture can be found in the Applications folder. This scanning application does not appear to be affected by the file saving issues. * Use the HP Scan Print dialog to save the output to PDF using one of the PDF workflow options. * Use the "General Purpose" scanning preset. This preset scans in color and so output is not affected. * Change the settings for the "Documents with Text" preset to scan in full color. You can also create a new preset based on the "Documents with Text" set for color if you plan to use these settings regularly. Note that if you are not planning to process the documents for text extraction (OCR) then you can lower the scan resolution to 200 ppi to keep the file sizes more manageable since color scans can be much larger than grayscale or black & white. I will try to provide more details as they emerge. Thanks for everyone who has shared observations about their experience and configuration as this continues to be very helpful in tracking down root cause for this issue.
http://goo.gl/hsG5l7
I work for HP but my posts and replies are my own....

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