HP Scanjet G3110 Light Scan on moves part of the time

I have an HP Scanjet G3110, several times during the past few months I have had to Uninstall an reinstall my software as I was getting error codes. This time the Light bar is only moving about 1 inch and then stopping. If I unplug everything and wait, I can get 1 full scan and then it does it again. I uninstalled and reinstalled on more than one computer. I have replaced the USB to scanner cable and that did not help. Running XP on both computers. Error message as follows. 8, [ (0, 3, -2147467259) }
Any help will be appreciated. Thanks.

Solved my own problem - went to the official HP website looking for any downloads. Found one called "HP Scan & Print Doctor" . Ran it and my scanner was fixed immediately. Now to copy this off and try my other computer. Thank you HP.

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Welcome to the forums wterpy
I understand your Scanjet G3110 is no longer working for you. I would first like you to see the guide below to see if the steps will help. If the steps do not help, please respond with some more information about the problem, for example, are you seeing error messages, did the installation complete successfully? Is the device powering on, etc.
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R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
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Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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Last edited by drewbug01 (2008-02-02 08:28:58)

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[email protected]
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Welcome to
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Hi Eric... thanks for your reply...
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