HP Scanjet N6310 - Unable to Colour Scan On Flatbed at 2,400 DPI

Hi,
Recently I purchased a HP Scanjet N6310 scanner and have attempted to do an A4 size high quality colour scan on the flatbed at 2,400 dpi. However, I get the following error in the Image Capture software which says :"Scanner reported an error : The image size is too big. Please reduce the image height, width, resolution, scaling or output type". Am I correct to assume that this scanner has the spec of 2,400 dpi x 2,400 dpi ? IF that is correct as I believe it should be, then there must some reason for the error. I have seen some other posts in this Forum about the same issue, but the question still remains unresolved. I am using a MacPro (late 2013) with 32 GB of 1867 Mhz DDR3 memory and Mac OS X 10.9.4. Futher I have installed the lastest HP Scanjet Installer software, version 1.3.0, dated January 2014
Regards,
Paul

Hello Paul, and welcome to the HP Forums.
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at the HP Commercial Forums.
I hope this helps!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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Hello Paul, and welcome to the HP Forums.
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at the HP Commercial Forums.
I hope this helps!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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Hi
Thanks for the help.
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Used space (kbytes) : 2220
Available space (kbytes) : 259900
ID : 1931872859
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OCRVOTE1
OCRVOTE2
OCRVOTE3
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Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Unable to start scan listener

Hi,
Some application users reported that they are unable to connect to the database.
Getting this err r : ORA-12505: TNS:listener does not currently know of SID given in connect
checked and found that the database listener was running from old home.(recently clusterware was upgraded from 11g to 12c)
Started the DB listener from grid home.
Then found that scan listener is not running.
While starting scan listener, getting below error.
crsctl start resource ora.LISTENER_SCAN1.lsnr
CRS-2644: No hosting members of 'ora.LISTENER_SCAN1.lsnr' are either online or are allowed to be used by the resource
CRS-4000: Command Start failed, or completed with errors.

is database not registered with SCAN? why are you having two different listeners db listener and scan? Do you mean to say local listener on server?
Trying running below commands as grid user ,
this is how it worked with me
(commented out the names and ipaddresses)
~>+ASM1@xxxxx:/home/grid~> srvctl config scan
SCAN name: test-scan, Network: 1/192.xxx.xxx.x/255.xxx.xxx.x/bond0
SCAN VIP name: scan1, IP: /test-scan.xxxx.nc/192.xxx.xxx.101
SCAN VIP name: scan2, IP: /test-scan.xxxx.nc/192.xxx.xxx.102
SCAN VIP name: scan3, IP: /test-scan.xxxxx..nc/192.xxx.xxx.100
~>+ASM1@xxxxx:/home/grid~> srvctl config listener
Name: LISTENER
Network: 1, Owner: grid
Home: <CRS home>
End points: TCP:1521
~>+ASM1@xxxxx:/home/grid~> srvctl config scan_listener
SCAN Listener LISTENER_SCAN1 exists. Port: TCP:1521
SCAN Listener LISTENER_SCAN2 exists. Port: TCP:1521
SCAN Listener LISTENER_SCAN3 exists. Port: TCP:1521
to start and stop listeners
~>+ASM1@xxxxx:/home/grid~> srvctl stop listener
~>+ASM1@xxxxx:/home/grid~> srvctl start listener
~>+ASM1@xxxxx:/home/grid~> srvctl stop scan_listener
~>+ASM1@xxxxx:/home/grid~> srvctl start scan_listener
Thanks

Unable to access Scan IP from clients!

Dear All,
I am posting this question again, I am still struck here. I cant access my Database 11gR2 on Linux from clients like toad, using scan IP address.
I have struggled a lot but couldnt find anything helping me.
Kindly help. This is the status of my database currently:
Output of crsctl status resource -t is
ora.etisldb.db
1 ONLINE ONLINE racnode1 Open
2 ONLINE ONLINE racnode2 Open
SQL> select name, enabled from dba_services;
NAME ENA
SYS$BACKGROUND NO
SYS$USERS NO
etisldbXDB NO
etisldb NO
Status of listener from one of the RAC node
LSNRCTL> status
Connecting to (DESCRIPTION=(ADDRESS=(PROTOCOL=IPC)(KEY=LISTENER)))
STATUS of the LISTENER
Alias LISTENER
Version TNSLSNR for Linux: Version 11.2.0.1.0 - Production
Start Date 19-MAR-2012 16:47:06
Uptime 0 days 18 hr. 55 min. 5 sec
Trace Level off
Security ON: Local OS Authentication
SNMP OFF
Listener Parameter File /u01/app/11.2.0/grid/network/admin/listener.ora
Listener Log File /u01/app/grid/diag/tnslsnr/racnode1/listener/alert/log.xml
Listening Endpoints Summary...
(DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(KEY=LISTENER)))
(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=10.168.20.31)(PORT=1521)))
(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=10.168.20.32)(PORT=1521)))
Services Summary...
Service "+ASM" has 1 instance(s).
Instance "+ASM1", status READY, has 1 handler(s) for this service...
Service "etisldb" has 2 instance(s).
Instance "etisldb1", status UNKNOWN, has 1 handler(s) for this service...
Instance "etisldb1", status READY, has 1 handler(s) for this service...
Service "etisldbXDB" has 1 instance(s).
Instance "etisldb1", status READY, has 1 handler(s) for this service...
The command completed successfully
[grid@racnode1 ~]$ srvctl status scan_listener
SCAN Listener LISTENER_SCAN1 is enabled
SCAN listener LISTENER_SCAN1 is running on node racnode1
vi /etc/hosts
# Single Client Access Name (SCAN)
10.168.20.29 etisldb-scan
[grid@racnode1 ~]$ srvctl config scan_listener
SCAN Listener LISTENER_SCAN1 exists. Port: TCP:1521
When I run srvctl status service -d etisldb (I think this is where the problem lies)
It shows nothing, not even error.
My Service Name is etisldb and instance name is etisldb1
# tnsnames.ora Network Configuration File: /u01/app/oracle/product/11.2.0/dbhome_1/network/admin/tnsnames.ora
# Generated by Oracle configuration tools.
tnsnames.ora
ETISLDB =
(DESCRIPTION =
(ADDRESS = (PROTOCOL = TCP)(HOST = 10.168.20.29)(PORT = 1521))
(CONNECT_DATA =
(SERVER = DEDICATED)
(SERVICE_NAME = etisldb)
etisldb1 =
(DESCRIPTION =
(ADDRESS = (PROTOCOL = TCP)(HOST = 10.168.20.29)(PORT = 1521))
(CONNECT_DATA =
(SERVER = DEDICATED)(SERVICE_NAME = etisldb)
(INSTANCE_NAME = etisldb1)
listener.ora
LISTENER=(DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=IPC)(KEY=LISTENER)))) # line added by Agent
LISTENER_SCAN1=(DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=IPC)(KEY=LISTENER_SCAN1)))) # line added by Agent
ENABLE_GLOBAL_DYNAMIC_ENDPOINT_LISTENER_SCAN1=ON # line added by Agent
ENABLE_GLOBAL_DYNAMIC_ENDPOINT_LISTENER=ON # line added by Agent
SID_LIST_LISTENER =
(SID_LIST =
(SID_DESC =
(GLOBAL_DBNAME = etisldb)
(ORACLE_HOME = /u01/app/11.2.0/grid)
(SID_NAME = etisldb1)
SID_LIST_LISTENER_SCAN1 =
(SID_LIST =
(SID_DESC =
(GLOBAL_DBNAME = etisldb)
(ORACLE_HOME = /u01/app/11.2.0/grid)
(SID_NAME = etisldb1)
Still I am unable to access RAC when i give service as RACDB and IP 10.168.20.29. If you require any other information kindly let me know.
Kindly Help,
Imran

Hi Imran,
If you are going to use SCAN for serious client connectivity , then it should be registered with the DNS .
Putting SCAN name in /etc/hosts file will only provide you a workaround during installation.
If you don't have a DNS setup , then use tns entries with VIP names.
If you want to use SCAN for client connections, then
1. configure SCAN in DNS and make sure nslookup scan-name resolves to 3 IPs
2. Use SCAN name rather than IP for HOST in your tnsnames, jdbc URL . Currently you've set IP in your tnsnames , (HOST = 10.168.20.29 )
3. Now, set REMOTE_LISTENER = scan-name:port on all nodes so that SCAN listener can handover the client connections to the least loaded local listeners.

Unable to export scanned photos

HELP!!!!
I have several photos that were scanned into my iphoto library and used successfully in a previous projects. However, now I am unable to access them AT ALL. I have tried to export to the desktop, facebook, and external hard drive without success (it gives me the "no" symbol). In addition, when I try to click on them to preview in EDIT, I get an exclamation point and no picture.
I have successfully transfered most of my library to my extrernal drive, however, I do not want to lose these pictures! (HOURS of work involved in scanning!)
Any suggestions are appreciated! Thank you-

Apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download IPhoto Library Manager 4 for OS XC 10.6.8 and iPhoto 8.1.2 and later or iPhoto Library Manager 3 (for OS X 10.5.8 and iPhoto 7.1.5 and earlier) and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu (iPLM 3) or Library ➙ Rebuild Library menu (iPLM 4) option.
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Click on the Create button.
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OT

HP Scanjet N6310 - Unable to Colour Scan On Flatbed at 2,400 DPI

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