HP ScanJet Scanner 5370C Series

I have just bought a new Desktop PC and find that my perfectly good ScanJet Scanner is not compatible with the OS [Windows 8 .1] is there anyone out there with better skills than myself who can advise on getting the scanner installed on my PC. Thanks in anticipation. zoot36
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zoot36 wrote:
Hello again banhien, I think I missunderstood your question. I think I should have told you HP PrecisionScan Pro. Sorry about that. Regards. zoot36
Hi,
Sorry, I should read the subject properly and reply earlier.
Regards.
BH
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Similar Messages

HP Scanjet Scanner

I am attempting to scan negatives using a HP ScanJet scanner directly into the Adobe Photoshop Elements 5.0 edit workspace. The negatives are located on the scanners bed using their "transparent materials adapter". I am using Windows XP release 2 on a well-equipped Dell PC. The scan works--I initiate the scan from the Adobe edit workspace, the HP scanner takes control and completes the scan, and control is returned to the Adobe edit workspace. However, the image produced is of the entire scanner bed instead of independent negatives.
Scanning by initiating the scan using the HP scanner produces separate images.

It's most likely that the HP software, after the scanning process is complete, is programmed to identify the individual slides and do the separation as an action separate from the actual scanning. PSE used to have a Divide Scanned Photo feature under the Image menu (that would be in Editor), have you tried it?

I installed OS X Mavericks and now my Epson Scanner Perfection Series V330 Photo refuses to open. Is there a new driver available? I am scanning my work for a book publication and I need my scanner urgently. I tried Image capture but scanner is not detect

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Looks like all Epson scanners will fail under Mvrx. And who knows when an updated driver will be available. It's not as if they have had a while to do it already.
After I noticed mine wouldn't work, I deleted my Workforce 610 and re-added it by pressing the + and instead of going for the IP versions that may pop up, that they say to do under normal conditions, select the Bonjour version. When you select the new printer/scanner in the Printers & Scanners Control Panel, then open the control window and then look in the dock and see if your printer is there. Right click on it and go to "Keep in Dock" for easy Access. In the printer panel there should be a little picture of a scanner on the right side. Click on it or type Commmand-3 and the built-in scanner software/utility will come up. After playing with it I think it's better than and there are some cool features that are not in the stock Epson software.
Hope this helps.

HP 5370C ScanJet Scanner

Anyone know how to get updates/drivers for my older HP 5370c ScanJet, other than from HP's website...Can't find any OS X 10.4 compatible updates on their website? Original HP Macintosh install disk and installer isn't supported by the Mac OS X system ....Anyone else have/sloved this problem? Thanks, R
iMac 20" Intel Core Duo 2.33 Mac OS X (10.4.8)

Thanks for the info,but I tried several times to work with VueScan..got the latest update, and have had several email exchanges with Ed Hamrick the developer...seems like my scans just stop at 12% when scanning reflective material, and nothing at all when using the transparency mode.
How are you connected to your Mac?...I'm using USB 1.1...whcih is what this older ScanJet 5370c uses..perhaps you model is of a newer vintage..mine is from 1996....and I'm using Mac OS X 10.4.8...are you using the latest Mac system update?
Thanks again, R
I do use this great application for exact the same
scanner:
http://www.hamrick.com/
http://www.hamrick.com/vuescan/vuescan.htm#hp
It does work perfect and performs much better then
the HP software!
It's worth to pay for it!
Hopefully this is helpfull or
solved your problem. Consider rewarding some points!
u]Please see the "helpfull" and "solved"
button's on top off this message! Apple:
Why reward points?
iMac 20" Intel Core Duo 2.33 Mac OS X (10.4.8)

HP Scanner 5370C unter win7

I recently moved to win7.
my scanner is no longer working.
Dieses Gerät wurde angehalten, weil es Fehler gemeldet hat. (Code 43)
please help

run this basic troubleshoot regarding the error
https://technet.microsoft.com/en-us/library/cc725873%28v=ws.10%29.aspx?f=255&MSPPError=-2147217396
if still not working, you can try by running in compatibility mode or install 3rd party software as suggested here
http://h30434.www3.hp.com/t5/Notebook-Hardware/HP-ScanJet-5370c-driver-for-Windows-7-Ultimate/td-p/195954/page/5
more details TS I suggest contact HP as device manufactured

Mac Mini using OS X Tiger does not see my HP Scanjet scanner!!!! HELP!!!!!!

I have an HP Scanjet 4670 scanner which worked fine on my pervious mac which was an emac with OS X Panther.
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Mechanically, the scanner appears fine (even when I run its 'Hardware Test') but no matter what I do I cant get the Mac to 'see' it. I have reinstalled the HP scanner software old AND new, but to no avail. Although, I'm sure that even with NO HP software on my Mac, the System Profiler should still be detecting a USB device on its tree.
Just out of curiosty I connected my scanner to my old emac (my girlfriend has had it for a few months now) and it has the same problems there too!! WEIRD OR WHAT? The emac is STILL running on Panther - although during the months AFTER I gave it to my GF there has been some minor OSX Panther upgrades installed.
Is it just coincidental bad luck that my scanner became faulty when I changed mac and operating systems? Or is there an OS X Tiger problem lurking somwhere here?
PLEASE PLEASE can someone offer suggestions!!!!????? It is a lovely looking, decent scanner which was not cheap to buy and is only under 2 years old!!!

Some basic questions:
Did you install all of the software, I installed all of the sofrware for my Epson scanner before using it, I'm sure if I jump ahead, I'd be in trouble.
USB Questions
is it plugged into a usb hub? If so try connecting it directly to the computer.
is the cable your using a usb2 cable? Your new Mac has usb2 ports not usb like the emac, and you'll run into issues using a regular run of the mill usb cable. I ran into a simiar issue with my Kodak 1400 printer, I needed to go out and purchase a usb2 cable.
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Anybody at all able to get a HP Scanjet scanner to work on 10.4.10?

Hey guys. So ive got an HP Scanjet 4070, and the thing quit working around 4.9, i saw some fixes, but never bothered. Well of corse now i need it. All it does is freeze my Dual G5. Weather or not the software is installed, even after ive hunted down every HP.plist possible, i cant get this thing to do ANYTHING! It locks up my mac upon startup, or if i plug it in randomly.
Ive tried removing/reinstalling software, macjanitor, PRAM, i think ive tried every remedy ive found on this board other than reinstalling to osx.4.whateveritworkedon.
Anyone?

i will try that.
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I just want to scan some darn negatvies! i had to take the scanner to my buddys PC. Wait for a 300meg download! and now i have to wait a half hour for it to install.

Residual files from uninstall procedure for a HP Scanjet Scanner

I have used 'AppDelete' program to uninstall HP Scanjet software on my MacBook. I don't see the files in the Applications folder, but I do see the app: HP Scanjet Manager.app in the Activitiy Monitor. This is after running scrips, permissions and a few reboots. When I do a search for the file, I only see the data file that was created by a previous scan. Is there something in a start up file that needs to be cleaned up?
Any ideas?

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Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
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SuperPop
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Windows 7 Ultimate 64 bit driver for SCANJET SCANNER 5550C

Can someone give me the link to get this driver? Thanks.

I dont think your going to find one. The 5550c is in the list of scanners not supported.
Scanners not supported in Windows 7
Its possible that VueScans' third party software will work for the 5550c as it lists the 5550 as compatable.
That looks like your only alternative.

HP ScanJet 6200C with Windows Vista

Hey All,
I have an old HP6200C ScanJet scanner and unfortunately it is too old to adapt to my WindowsVista OS. Can anyone help me with a "workaround" so I can scan some old slides and digitize them?
Thanks,
This question was solved.
View Solution.

Hello scanjet6200c,
Welcome to the HP Support Forums!
Unfortunately, I have been only able to find a document linking to 3rd party software. I hope one of this options works for you.
Third-party scan software solutions<---
Best of luck.
JERENDS
I work on behalf of HP
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Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

How to use scanner ADF with SANE in linux using Morena

Hi! I'm using Morena libraries to access my scanner in my linux by the SANE backend. I'm able to scan one page, but I just can't scan all the pages on the scanner. I've tried loops and status but nothing successfull.
Using linux utility "scanadf" works great, it scans all the pages. I don't know what I'm missing.
Hope some one out there has used the Morena project to accesso SANE scanners.
Best regards!

Hope, that something of the below will help:
According to the Sane specification, Sane backend (i.e. scanner) should report the "out of paper" situation by returning SANE_STATUS_NO_DOCS status code. Some backends do it by default, some require to set a special sane option, so that they accept the fact that "application wants to use ADF". E.q. when you scan multiple papers using ADF just by default options with our scanner HP ScanJet 6300C, it will result in endless repeated scans. In that situation you need to examine the list of backend's options and find the appropriate adf option name. In case of our HP ScanJet scanner, you need to call setOption("source", "ADF");
Is is possible, that some backends need to be inform to pull the next paper into the adf (something like change document option).
How To detect out of paper using Morena
1) Morena produces acquired data via Java ImageProducer interface. When image was acquired correctly, it will send imageComplete(ImageConsumer.STATICIMAGEDONE). When some error occurs, it will send imageComplete(ImageConsumer.IMAGEERROR). Developer can track these values. MorenaImage class has it's own getStatus() method, which reflects these values. Here is an example how to:
MorenaImage image;
SaneSource source=SaneConnection.selectSource(null);
source.setResolution(100);
source.setOption("mode", "Color");
source.setOption("source", "ADF");
do
{ image = new MorenaImage(source);
System.out.println("Size of acquired image is " + image.getWidth() + " x " + image.getHeight() + " x " + image.getPixelSize() + ", image.getStatus=" + image.getStatus());
} while (image.getStatus() == ImageConsumer.STATICIMAGEDONE);
2) When developer decides not to buffer the acquired image, it is possible to omit MorenaImage class:
Image image;
SaneConnection saneConnection=null;
try
saneConnection = SaneConnection.connect("localhost");
SaneSource source=saneConnection.selectSource(null,null);
source.setOption("mode", "Color");
source.setResolution(100);
source.setOption("source", "ADF");
do
image=Toolkit.getDefaultToolkit().createImage(source);
MediaTracker tracker=new MediaTracker(this);
tracker.addImage(image, 0);
try
{ tracker.waitForAll();
catch (InterruptedException e)
{ e.printStackTrace();
tracker.removeImage(image);
System.out.println("Size of acquired image is " + image.getWidth(this) + " x " + image.getHeight(this) + ", saneConnection.getResultCode()=" + saneConnection.getResultCode());
} while (saneConnection.getResultCode() != SaneConstants.SANE_STATUS_NO_DOCS);
catch (Exception e)
{ e.printStackTrace();
finally
{ if(null!=saneConnection)
try
{ saneConnection.close();
catch (Exception e)
{ e.printStackTrace();
3) Quit simple solution is to detect a size of the acquired images. If the size = 0 (or -1 in some scanners), stop the scanning.
Martin Motovsky

How to install HP ScanJet G4050

How do I install HP Scanjet G4050. The message says:
You can't open the application HP Scanjet Scanner Install.app because PowerPC applications are no longer supported.

Hi,
As you use Snow Leopard (v10.6) or higher OS version. be sure to install the latest software below:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en &cc=us&prodTypeId=15179&prodSeriesId=3236371&prodNameId=3236374&swEnvOID=219&swL ang=8&mode=2&taskId=135&swItem=sj-78355-5
If you use Lion (v10.7) or Mountain Lion (v10.8), be sure to install the following update after the installation completes:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en &cc=us&prodTypeId=15179&prodSeriesId=3236371&prodNameId=3236374&swEnvOID=219&swL ang=8&mode=2&taskId=135&swItem=cs-97791-1
Shlomi

Interfacing Vectra XU-6/200, W2K SP4 and Scanjet 2P, difficulties.

This is a query for the long serving HP folks.
I am attempting to interface an HP Vectra XU-6/200 running under W2K SP4 and an HP Scanjet 2P, all legacy products.
The Vectra XU and the Scanjet 2P are interfaced via an HP adaptor pwa. Unfortunately the adaptor pwa does not have an HP product number attached, the only identifier is a paper label glued to the outside face of the installation bracket, the label reads " HP Scanjet scanner". The Vectra XU has three PCI slots and three ISA slots, its User Manual states that both the ISA bus and the PCI bus have 'Plug & Play' (P&P) capability. W2K of course has P&P capability.
The Vectra XU BIOS allows for two P&P settings, both of which I have tried, without success. The normal P&P mode is labelled 'Bootable' in the BIOS, the alternate method is labelled 'Full'. Under 'Bootable' the P&P service does the complete job of interfacing all components, under 'Full' the BIOS initialises all components, but does not allocate IRQ's etc. that has to be done manually.
My problem is that the OS appears to be unable to recognise the adaptor card. I have tried installing the card after the driver, ( WIN 3 method), I have tried installing the adaptor card before the driver, (WIN NT/2K method) The Scanjet 2P User Manual discusses both methods. more or less, since the hardware and software are claimed to operate on versions of Windows from WIN 3.1 to W2K.
To the best of my knowledge the adaptor card is functional, as is the scanner, I removed both from my wife's old Vectra RS-25, where it was functioning quite happily under WIN 3.11. The Vectra XU has the optional second CPU and runs well under W2K SP4. Our faithfull old Vectra RS 25 suffered a HDD controller card failure after around twenty years of service. I have beeen unable to find a replacement HDD controller card, so, sadly, I scrapped our faithfull servant!
I would appreciate it greatly if anyone is able to tell me how to solve this riddle? It is my suspicion that the problem lies in the adaptor card failing to provide identity information in a form recognisable by W2K. I have considered changing the Vectra OS back to WIN 3.11, but I'm not anxious to do that for the obvious reason of lesser capability

Is it possible to print over a SAMSUNG Galaxy S phone onto a HP Scanjet Photosmart printer?

I have a SAMSUNG Galaxy S Phone and I want to print documents and pictures via eprint on my HP Scanjet Photosmart B110 series printer.
Where can I get an App for my phone to do this?
Thanks
Dieter

Hi Dieter-trainer,
You do not need an App to ePrint from your Android pone. All you have to do is compose an e-mail with the items you wish to print. Then in the two section, type your printer's eprint e-mail address.
M. Moss
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Why is my mac mini running slow after downloading Yosemite?

My mac mini is running significantly slower after downloading Yosemite and I am wondering if it is to better to try to go back to an older operating system or if Apple is working on a fix for this.
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I thought I had gotten rid of the HP shortcut manager and can no longer find it but when I re ran my Test it is still there. Were could it be hiding that I can not find it now?
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Report generated November 1, 2014 at 10:39:40 PM CDT
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Mac mini (Late 2009) (Verified)
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1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
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NVIDIA GeForce 9400 - VRAM: 256 MB
Panasonic-TV spdisplays_720p
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 3 days 6:35:47
Disk Information: ℹ️
FUJITSU MHZ2160BH G1 disk0 : (160.04 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 159.18 GB (71.82 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5670S
USB Information: ℹ️
Sunplus Technology Co.,Ltd. USB to Serial-ATA bridge 1 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
ROCSTAR BACKUP (disk2s2) /Volumes/ROCSTAR BACKUP : 999.86 GB (848.90 GB free)
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Apple Computer, Inc. IR Receiver
Firewire Information: ℹ️
0x30F0 ATA Device 00 800mbit - 800mbit max
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted> : 210 MB
Time Machine (disk1s2) /Volumes/Time Machine : 145.52 GB (42.09 GB free)
Main Drive 2 (disk1s3) /Volumes/Main Drive 2 : 854.21 GB (699.03 GB free)
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[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.coreservices.appleid.authentication.plist
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[failed] com.apple.sbd.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.AssetCacheLocatorService.plist
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.diagnosticd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.installd.plist
[failed] com.apple.nehelper.plist
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[failed] com.apple.softwareupdated.plist
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Launch Agents: ℹ️
[loaded] com.coupons.coupond.plist Support
[loaded] com.hp.help.tocgenerator.plist Support
[running] com.kodak.BonjourAgent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.backblaze.bzserv.plist Support
[running] com.google.keystone.daemon.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
User Launch Agents: ℹ️
[running] com.backblaze.bzbmenu.plist Support
[invalid?] com.google.GoogleContactSyncAgent.plist Support
[loaded] com.kodak.KODAK AiO Firmware Updater.plist Support
[loaded] com.kodak.KODAK AiO Software Updater.plist Support
[running] com.kodak.StatisticCollection.plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
HPShortcutManager Application (/Library/Application Support/Hewlett-Packard/HP Scanjet Scanner/HPShortcutManager.app)
Google Chrome ApplicationHidden (/Users/[redacted]/Desktop/Google Chrome.app)
Alfred Application (/Applications/Alfred.app)
Printer Pro Desktop Application (/Applications/Printer Pro Desktop.app)
Google Software Update Application (/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Reso urces/GoogleSoftwareUpdateAgent.app)
HPShortcutManager Application (/Library/Application Support/Hewlett-Packard/HP Scanjet Scanner/HPShortcutManager.app)
HPShortcutManagerStartup Application (/Library/Application Support/Hewlett-Packard/HP Scanjet Scanner/HPShortcutManagerStartup.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.5.9r620 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
Google Earth Plugin: Version: 5.1 Support
RealPlayer Plugin: Version: (null) Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: Unknown
CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 Support
Photo Center Plugin: Version: Photo Center Plugin 1.1.2.2 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User Internet Plug-ins: ℹ️
Move_Media_Player: Version: npmnqmp 07103007 Support
fbplugin_1_0_1: Version: (null) Support
fbplugin_1_0_3: Version: (null) Support
3rd Party Preference Panes: ℹ️
Backblaze Backup Support
Flash Player Support
Flip4Mac WMV Support
Java Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 159.18 GB Disk used: 87.36 GB
Destinations:
Main Drive [Local]
Total size: 999.86 GB
Total number of backups: 2
Oldest backup: 2013-04-03 01:58:20 +0000
Last backup: 2013-05-15 17:53:48 +0000
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 159.18 GB X 3)
Top Processes by CPU: ℹ️
      99% HPShortcutManager
      7% WindowServer
      0% coreduetd
      0% bzserv
      0% AppleSpell
Top Processes by Memory: ℹ️
60 MB Mail
34 MB WindowServer
28 MB Google Chrome
28 MB Safari
26 MB mds
Virtual Memory Information: ℹ️
116 MB Free RAM
360 MB Active RAM
362 MB Inactive RAM
514 MB Wired RAM
82.08 GB Page-ins
1.99 GB Page-outs

HP ScanJet Scanner 5370C Series

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