HP scanner not found after Leopard

My HP ScanJet 5530 cannot be found after installing Leopard. I can see the scanner, correctly identified, in the System Profiler on the USB bus item, but neither VueScan nor HP's latest drivers or scanner software will see the scanner. I know this is not a hardware issue as I recently installed XP SP2 on my iMac and it does see and operate the same scanner when running Windows. The issue showed up before installing XP. Any ideas what I can try?

I can get my HP laserjet 3055 to print via Bonjour, but I cannot get the scanner to work. I have visted HP's website repeatedly to look for a new driver compatible with OS X 10.5 Leopard, but to date have not had any success. Please can can someone help.

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  • Scanner not found after HP driver and Mac OS X 10.5.5 updates

    I had my HP C5180 All-In-One connected to my network and working fine with my iMac before the recent HP Driver and Mac OS X 10.5.5 updates from Software Update. I could print and scan with no problems. After the updates I get an error message from HP Scan Pro that there was a communication error and the scanner was not found. What's interesting is that if I start with the Scan Menu button on the printer I can get all the way to HP Scan Pro launching on my iMac before the error message appears. Apparently the iMac and C5180 see each other and can communicate.
    I had this problem the last time both the HP Drivers and Mac OS X were upgraded through Software Update. HP Support's solution was to uninstall the entire HP driver software package and reinstall with the download from HP's site. That is **** poor and really unacceptable. I really just expect stuff not to break when Apple or HP suggest an update through Software Update. My philosophy of running Macs at home is that I don't have to think or work too hard to adminster them. This is proving me wrong on that idea.
    Thoughts, comments, suggestions?

    I feel your pain brother. Just posted with the exact same problem. Looks like the "fix" is to uninstall/reinstall?
    Yeah, they are definitely seeing each other as is the case with my setup. While it is a band aid and not fixing the problem, it you really really have to scan something, open up your browser and type in the IP address of your 5180. If you don't know it, you can find it by going into the configuration menu in the 5180 until you get to network. From there, you can scroll down to view settings for wired/wireless (don't know how you're connected to network). Once you get your IP address, type it in the browser. At that point the configuration page of the 5180 should come up. On the left, there is a application heading and under that a "webscan" feature. Click on that, then choose the option that applies to you. Once that's done, click preview. Once you see the image, right click on it and save it somewhere. If you hit the scan button, you will also save it, but it's anyone's guess to where it's saved to or what it's named. Again, not the ideal solution, but if you have to use it, then better than nothing.
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  • Airport card "not found" after Leopard upgrade

    This may be an unrelated fluke, but it seems quite odd.
    After a client upgraded to Leopard, her Airport card is suddenly not seen by the computer. I have reseated the card, but get the same result. It doesn't show up in system profiler, either.
    Was curious as to whether anyone had seen this, or similar symptoms, before I grab a replacement card to see if that is in fact the problem.

    I have the exact same problem. I do not have a macfixit account.
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  • Airport Extreme not found after Leopard install

    I have internet, I can access my External drive connected to my Airport Extreme but when I run the Airport Utility, it can't "find" my Airport Extreme. The utility can only find my Express so I unplugged it and now it can't find anything. It's weird because everything works. I want to access the base station to make changes to ports. Can you help?

    I used my Tiger-equipped iBook G4 and checked the Airport Utility from there. Sure enough, there was an available update. After I updated, everything worked just fine. Except, for some reason, I can get my Airport Drive to load on Leopard's desktop. I can live with that.

  • Since I downloaded Snow Leopard on my iMac, my HP all-in-one C7280 scanner will not work. It says "scanner not found, scanner could not be initialized".  Any ideas?

    Since I downloaded Snow Leopard on my iMac, my HP all-in-one C7280 scanner will not work. It says "scanner not found, scanner could not be initialized".  Any ideas?

    Hi,
    I suggest uninstalling the printer drivers from your HP printer. The go to System Preferences> Printer & Fax and in the printer list box go ahead and reset the printing system. Do that by right clicking over the printer list box ad the option should appear. After that close system preferences and reinstall your printer drivers from the HP CD. After installation check if your printer works as expected, if it does, stop here and ignore the rest of the message.
    If you don't have the install CDs for the printer or the previous step does not work; connect your printer to your Mac via USB and then again go to system preferences. Open the Print & Fax menu and in the printer list box you should see a "+" sign. Click on it, and a new window should appear with a list of printers that are available to you. If that's the case, go ahead click your printer name and wait for the computer to look in the Apple servers for the drivers. When searching is finished click the "install" button. This process will open software update and install the neccesary drivers.
    After that, you should be able to scan documents with the Preview App.
    For more information on the printing system in OS X Snow Leopard visit:
    http://support.apple.com/kb/HT3771
    Hope this helps!

  • HP Photosmart C6300 printer/scanner not working after Snow Leopard install

    HP Photosmart C6300 printer/scanner not working after Snow Leopard install
    Reinstalling etc does not work - does anyone else have the same problem or a clue as to how to fix this?

    Keith,
    I got a C6280 and the scanner does not work anymore. I am for 6 days in contact with HP. The last printer driver install form the apple web site does not open the image of HewlettPackardPrinterDrivers.dmg because of an invalid checksum. The skipping of the validation gives and error in the install.

  • Time Machine Restore and now says Scanner not found - when trying to use

    the printers.
    Had a faulty harddrive -(per the apple store - this after replacing the screen and logic board...) - so they installed a new one - I restored from my time machine backup - and then went to use my HP 1315 Scanner. Didn't work - get error - scanner not found - even though I can print to the device.
    So - I uninstalled and reinstalled the printer in the system preferences - but get same error - so instead I uninstalled all the HP apps and reinstalled them (a pain because HP doesn't make 10.5 software yet).
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    I was using this same scanner prior to the hard drive freeze. HP posts a notice that if you really want the hp software to work you should downgrade to Tiger, install, then reupgrade - but that seems like a lot of hassle to get a scanner to work.
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    Thanks Barry -
    I wish Profile allowed to list all of my computers and all of My OS systems - but it doesn't - so I'm forced to post each and every time whatever OS is causing whatever issue I'm having.
    I have deleted and reinstalled several times to no avail. I do get an error on install that the HPIOX cannot launch...
    I am a bit frustrated - this is the 5'th device an Apple upgrade has cost me...
    All my belkin devices for my iphone don't work with the new iphone (they altered a pin configuration for the power)
    The 1,000 upgraded car kit for Mercedes that I bought just a month ago -- worked great with Iphone 2g - doesn't charge the 3g
    Leopard has killed my scanning capabilities...
    It wouldn't be such a hard pill to swallow except I keep seeing that ad where the japanese girl comes by and the Mac guy starts talking japanese and the tag line "it just works" -
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    My printer will print - but not scan
    My Mercedes car kit will play music - but not charge
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  • Scanner Not Found Error Message on My Computer

    5 years ago, I got an HP inkjet printer and after it was installed, I could never get the scanner to work. I always got an error message (can't remember the wording). Last month, I got a new HP laserjet printer with a scanner, and it is installed, but again, I get an error message when it comes to scanning. This message tells me that there is no scanner found on my computer. 
    Today, from the panel on the printer, I was able to open up the scanning option. It looks like the only options are to send the scan to an email or to have the scan sent to a flashdrive (USB port). So, if I want to scan a picture, how do I just scan the picture and save it in my documents? Why is the only option to send it in an email or a flashdrive or a network folder? If I try to access the scanner from my computer (instead of using the panel on the front of the printer), it doesn't look like the scanner is connected to the computer even though it is (I went into system preferences and found the printer and both printer and scanner are connected with this new printer). 
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    This question was solved.
    View Solution.

    Hi @awestruck ,
    I see that you are getting a "scanner not found" error message. I would like to help you out today, but I will need to know some more information.
    What is the full name and product number of your printer? How Do I Find My Model Number or Product Number?
    Depending on which model you have, the features are different.
    You should have the HP Software installed for scanning from the computer. You can also use Apple Preview, Apple Image Capture or Print & Scan.
    What software are you using to scan with?
    How is the printer connected? (USB/Ethernet/Wireless)
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

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    CS6 photoshop not found after downloading and putting in valid serial number. Only extended version shows up as available. How do I just download CS6 photoshop only??
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  • Urgent 2nd request CS6 photoshop not found after downloading and putting in valid serial #

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    check your duplicate post.  there are two responses.

  • "CJS-30199 The CTC classes were not found after waiting for 900 seconds."

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