HP Simple pass now useless?

After the recent chrome update, HP simple pass does not work for it anymore when I try to use it log into sites.
Stoped working for IE a while ago and I don't think it even ever worked with FireFox.
All the fringer print reader is good now for is logging on to computer.
Some i'm guessing we will never get another update from authentec because Apple brought them out?
HP Pavilion dv6-6108us

Hello akshaysoam8,
Welcome to the HP Forums!
I understand your fingerprint reader has stopped working after doing a system recovery.
A good place to start would be to check the options for Biometric Support in your Control Panel. You are looking for an option to "Allow users to log in to Windows with there fingerprints." If this is the option that is uncheckable in your post I would suggest going through the document below.
It would be best to go through each step in the order they are listed. Troubleshooting a Fingerprint Reader (Windows 8).
It would also help to know which ENVY product you have. There are two ENVY 1216tx products, the HP ENVY 6-1216tx Sleekbook or, the HP ENVY m6-1216tx Notebook PC.
Please let me know which of these you have to better assist you if the above steps do not resolve your issue, as well as any new information after completing the troubleshooting.
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

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Simple Pass not working with Windows 7 Premium

I have a Pavillion Notebook, model dv6-6b51sa running Windows 7 Home Premium 64bit O/S
For some time now my Simple Pass has not worked. I have uninstalled and reinstalled the programme but to no avail. I have read several posts to the community here and have tried just about all recommendations including; hard reset, system restore (in case it had anything to do with Windows updates) a BIOS update and shutting down and rebooting after each process.
Now, having reinstalled Simple Pass (from the HP Support website) , biometric devices do not even feature in Device Manager!
Can anyone kindly offer me assistance?

Hi @tagl
Welcome to HP Forums! I will be happy to help with the SimplePass problem you are experiencing. The fact you are missing a biometric device in your Device Manager would be a problem because for it to work you need the software and the accompanying biometric device. Here is the Validity Fingerprint Sensor Driver, install that and then see if you are able to use your fingerprint reader.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Alternative for HP simple pass (which doesnt work very well at all)

SO, after using HP simple pass on IE only bcause it doesnt work on CHROME...i upgraded to the latest HP simplepass....still doesnt work on chrome and now it functions very porly on IE too....it fails to ask to save/load passowords and if it does ask for a new site, if you enter the wrong PW, it saves it and doesnt ask to save a new second username like in the old version...SO I HAVE GIVEN UP ON SIMPLE PASS>...
are there any good (paid or free) alternatives????
thanks

Hey @envy15touchscre ,
Welcome to the HP forums.
I understand you're unhappy with the new version of HP SimplePass.
You should be able to restore the original version of SimplePass by using the HP Recovery Manager: Using Recovery Manager to Restore Software and Drivers (Windows 8).
I have not personally tried any other security plugins for browsers to make a suggestion.
Thanks.
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

Hp Simple Pass Not working with Bank Accounts?

Hi,
I bought the HP Envy Touvhsmart j-158ca, but i am having lots of trouble using this for loging into my bank accounts ( TD Canada Trust, Scotia Bank, Bank of Montreal..., any bank...). I cannot login to these banks at all. I contacte the Hp department, they asked me to perform a driver update, BIOS update, REcovery, Unistall/Reinstall Simple Pass,....... Has HP downgraded its new fingerprint reader from Digital Persona? The old Digital Persona used to login to any of these bank accounts flawlesssly, but now, its impossible with the new Simple Pass.
Can someone confirm if HP has really downgraded its finger print reader.
I want to return this laptop now, because this simple pass doesnt work anymore! for banks!.

I got an answer here:http://h30492.www3.hp.com/t5/Notebook-Betriebssysteme-und-Software/SimplePass-und-Edge/m-p/363610#M34997 Edge doesn't support that kind of plugins at the moment, MS is working on it.

HP Simple Pass not working with fingerprint snanner

I have just purchased a new laptop namely the HP Envy 17. One of the primary reasons for me aquiring this product as apposed to other similar products was due to the built in fingerprint scanner. You can imgine my disbelief when i now discover that the windows version 8.1 pre-loaded on this unit doesnt work with the scanner or the built in scanner sofeware HP Simple Pass.
Can anyone assist with a simple fix as this has really blurred my perception of HP products as a whole.
Thanks

Hello @BJordaan,
Welcome to the HP Forums.
It appears that the HP Simplepass isn't working correctly for you. I will try to assist you with this.
Start by making sure all updates have been completed on the notebook.
After that try this document: Troubleshooting a Fingerprint Reader (Windows 8).
I will also provide this document: Using HP SimplePass Fingerprint Reader (Windows 8).
Let me know how this goes.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

Simple pass not working - It was working fine till today morning

I am having a "HP ENVY 15t-j100 Select Edition CTO Notebook PC " . Simple pass was working fine till today morning now all of a sudden it is showing an error message "Sensor not connected.Please connect sensor and try again" .
I tried the maximum methods for troubleshooting like uninstalling and reinstalling driver , software , updating them any many others.
the finger print sensor is working during log in and other occasions. but simple pass is not working.
My OS is Windows 8.1 (64 bit)
Kindly resolute my problem as soon as possible. Thank You
E-mail Id : [edited phone and email by moderator]

Hi @Annamalai007
Welcome to the HP Forums!
It is a terrific place to find answers.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I see that your Simplepass was working until this morning when it was not. You have uninstalled and reinstalled software and updated the drivers but no change.
Was there any updates installed?
Have you tried dong a restore back to when it was all working? HP PCs - Using Microsoft System Restore (Windows 8)
Next I would do a Refresh Your PC to Resolve Problems (Windows 8).
If the issue still remains I suggest you do a recovery back to factory. HP PCs - Performing an HP System Recovery (Windows 8) . During the recovery process you will notice an option to backup your personal files to prevent data loss. If you have not recently done one I suggest you do one now.
HP PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 8)
I hope this helps.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Since updated to Firefox 4 I can no longer use HP Simple Pass to manage my logins. It worked fine with Firefox 3.6

I have a HP Pavilion DV6 Laptop and really like the HP Simple Pass password system the laptop offers. I have been using with FF since getting the computer last Oct 2010 with no issues. I just upgraded to FF4 and now can no longer use the HP Simple Pass finger print reader with FF4. Is there a way to fix this problem?

The company that make the bioscanner for HP have abandoned it. For more details see https://support.mozilla.com/en-US/questions/799388

I'm still using 'good ole' Appleworks 6 on Snow Leopard. I'v heard that Maverick does NOT support Appleworks 6. Is this true?? Are my 20 years of Appleworks files now useless?6

I'm still using 'good ole' Appleworks 6 on Snow Leopard. I'v heard that Maverick does NOT support Appleworks 6. Is this true?? Are my 20 years of Appleworks files now useless?

Boomba29 wrote:
I'm still using 'good ole' Appleworks 6 on Snow Leopard. I'v heard that Maverick does NOT support Appleworks 6. Is this true?? Are my 20 years of Appleworks files now useless?
Word Processing documents can be opened directly in Pages 4 (AppleWorks 6 only) but this is no longer available from Apple - the new Pages 5 (Mavericks required) does not open AppleWorks documents. (The older version is contained in the iWork '09 box set which may still be available from Amazon and other independent retailers.) Panergy Software's docXConverter v3.2 ($19.95) can convert Appleworks 5 and 6 Word Processing documents to RTF (though it has been reported that it can only handle documents which contain only text, not those which include images or frames). The latest version of the free LibreOffice has announced that it can open AppleWorks 6 Word Processing documents and an ability to open ClarisWorks documents has been reported: it does appear to be able to handle at least some embedded images.
Draw Documents can be opened directly only in EazyDraw (the more expensive version from their website, not the cheaper one from the Mac App Store, and you will need v4.0 'Retro' not the most recent version) or Intaglio (though this appears not to be able to handle very complex drawings). LibreOffice will open simple Draw documents but I found it very unreliable with complex ones.
Spreadsheets can be opened directly only in the older versions of Numbers - the new version for Mavericks will not do this. The old version is no longer available from Apple. (Again, the older version is contained in the iWork '09 box set which may still be available from Amazon and other independent retailers.)
Presentations can be opened directly only in the older versions Keynote; again, the new version for Mavericks will not do this. The old version is no longer available from Apple. (The older version is contained in the iWork '09 box set which may still be available from Amazon and other independent retailers.)
Nothing will open Database documents. You would need to export the data as ASCII and import it into another database program; you will lose your formatting and calculations will come over as the result, not the calculation.
This article examines 'abandoning Appleworks' in detail:
http://wilmut.uk/aw

When will Simple Pass Digital Persona Fingerprint Reader work with Firefox 6?

I would like to use Digital Persona Extension 5.0.0.4375 with Firefox.
When will there be an Update for Firefox 6?

I downloaded http://www.egistec.com/websitedownload/patch/bioexcess/HPSimPlePass7.0.74.0.zip. I deinstalled Digital Persona Simple Pass, installed Egistec Simple Pass and registed two fingerprints.
Now it still works in windows but it still does not work with firefox, because the Egistec addon "Online Accounts Extension" is incompatible in Version 1.0 ans 1.1 to Firefox 6.
Disappointing.............

I downloaded Windows 10 and my Simple Pass is not working.

I downloaded Windows 10 and now my Simple Pass is not working. I get a message that HP Connected Remote isn't responding and to be sure the service is running. I went under programs and repaired it but I still get the same message. Thanks in advance for your help. Please don't make it too complicated.

DUPLICATE POST
Please see: https://discussions.apple.com/thread/5513386?tstart=0

Simple Pass 2011 unable to use for fidelity.com website

Hi,
I have a DV6-6136NR with hp simple pass 2011 I am using firefox 8.0 with windows 7 x64 bit. I am able to use the simple pass on the firefox browser & successfully sign in on other websites including bank sites, however when I attempt to use it for www.fidelity.com, 401k.fidelity.com it gives an error. I can login manually and I have triple checked the correct user name and password are entered in simple pass but after swiping my finger it then says on the websites Error: The username or password you entered is not correct. Please try again. The fidelity site was a preset website in the simple pass I have even deleted and put in the different websites to get my information and manually I am successful upon signing in. I only get the error when using simple pass. Any suggestions on how to get the simple pass to work on the fidelity site so I can access it through fingerprint reader?
This question was solved.
View Solution.

After diddling around awhile, I tried checking the, "remember me,' button and now she works. Don't know why other sites act differently. Your mileage may vary.

HP simple pass - HP 15-g021nr Notebook PC

HP 15-g021nr Notebook PC - Model J9L81UA#ABA - I am trying to get the HP simple running with the Fingerprint scanner, I have downloaded all the necessary files: SP67379, SP68419, SP66143, SP64339, SP63752, MY Bios ver is F.32, Now it says that my model has this feature, However, it tells me to look for the Biometric device in Device manager, and I do not have that. Also, for the Validity Fingerprint Sensor Driver. It is not listed under my Driver - Keyboard, Mouse, and Input Devices section, Any help would be great.
FYI: I have been using the simple pass just using a password to start off and it functions just fine in Internet Explorer, I switch to Chrome and it does not want to pop up when its suppose to for a new site.
I hope this is fixable..

@socalifgirl8 ,
Hello and thank you for posting on the HP support forums. It seems as if you have done the correct steps in trying to resolve your SimplePass issue as far as you can with software and drivers.
One thing you may want to try is to do this while in safe mode. If you go in and boot your system into safe mode. In safe mode you can remove the software and drivers dealing with the biometrics. Once that is done then reboot into normal windows mode.
Windows 8 Safe Mode
Reinstall the drivers now and see if it picks up the hardware. If it does not then back up all your data and have any software you have installed ready to reload. Now you will want to do a full system recovery back to out of box configuration.
Windows 8 System Recovery
If you biometrics are still not showing up at this point you would want to look into a repair. For this you will want to call HP phone support.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Please let me know how this works for you.
Thank you again for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

Simple pass-through application

I have a computer with 2 network connectors on it, and would like to write a very simple application to pass data from one connector to the other. This means that if I connect one connector to a router and the other to another computer, the second computer should behave as if it were directly connected to the router because the multi-homed machine is simply passing data back and forth.
This code could form the basis of an application to log all of the data passed back and forth or to possibly filter the traffic that passes through. This is what I'd ultimately like to do, but for now, I'm still struggling with how to simply pass data back and forth, and do things like opening ports when requested.
I'm not sure whether this is a very simple application (I think it is) or a very complex one. Anyone have any ideas how to do this simply? Any references to anyything like this?
Sander Smith

Maybe I'm not making myself clear about what I want to do.
Let's say I have a computer with two NICs. In one of the NICs I'd like to plug a network-enabled web cam into. This web cam has a web server built into it, and will try to open port 80 for inbound connections. My computer should allow the web cam to "think" it is connected to a router and allow this to happen, and open up port 80 on the other NIC that's attached to a router on the real internet. Any browser that connects to this port 80 will have its requests simply forwarded to the web cam. Needless to say, anything that the web cam tries to do such as send data out should be mimicked on the on the interface. In this way, we've built a simple pass-through program that transparently passes data back and forth.
It would seem that writing a little application to simply pass data from one NIC to the other should be very simple. Why would I want this? Well, I really don't. It is just the first step to building the real program where I allow some kind of filtering to happen on the data going by. For instance, imagine the web cam has no zoom feature. My program in the middle can provide this feature by watching the data go by, and simply zooming in on the images that are being returned. This is why using some existing program won't work for me: I want to be able to control the filtering in the middle.
Anyone have any ideas on how to do this simply?
Sander

Simple pass no longer available, any replacement?

Does HP have another software for the finger print reader now that simple pass is gone and no longer supported? If they do is it compatable with the older hardware?

I am not sure what you mean by saying Simplepass is gone. Here is the link to latest version of Simplepass that is compatible with Windows 7, Windows 8 and Windows 8.1:
http://ftp.hp.com/pub/softpaq/sp64001-64500/sp64339.exe
I am an HP employee.
Regards,
Vidya
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HP Simple Pass not working with Microsoft Edge in Windows 10

I up graded to windows 10 and now I find that HP Simple Pass does not work with Microsoft Edge, despite the fact that it continues to work with the windows 10 sign in.Would appreciate any thoughts on how to fix HP Simple Pass to work with Microsoft Edge. Thank you

I got an answer here:http://h30492.www3.hp.com/t5/Notebook-Betriebssysteme-und-Software/SimplePass-und-Edge/m-p/363610#M34997 Edge doesn't support that kind of plugins at the moment, MS is working on it.

HP Simple pass now useless?

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