HP Slate 21 Pro "Sleep to Death".

HP Slate 21 Pro "Sleep to Death".
When the slate fells in sleep, it is never able to wake up by press the power button, or the screen may response, but immediately turn off the screen. Only way to revive the slate by pull off the power and power back again.
There was another thread reported the similar issue, but 7 months no update/response from HP employee
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My friend,
Try the new version 4.4.2 which is just started to upgrade in my country, Turkiye.
Rgds

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Slate 21 Pro ongoing sleep problems that can't be resolved

I just bought a slate 21 pro after hearing about sleep related issues, but was encouraged by various reports of solutions in the form of a replacement unit with upgraded scalar firmware, not using keyboard/mouse, not connecting an hdmi in device and/or using a bluetooth keyboard.
I'm sad to say that none of those things reliably resolves the problem of the unit going to sleep and requiring a power cord pull to get it back.
My unit was replaced by HP with a scalar 3.7 unit, I've tried it with and without a keyboard, with and without a bluetooth keyboard, with and without an external pc plugged into the hdmi, with and without the 4.3 security update etc. Both the original and the replacement still have sleep issues.
HP stopped responding to my case updates after the original replacement, but they were right on top of me when I was one day late returning the original product...with the hilarious suggestion that they'd charge me nearly $600 if I didn't promptly return it.
I'm going to try calling in when I have a chance tomorrow, hoping to get a real person that might actually look into this. I'm also hoping it doesn't turn into a constant return carousel where they keep sending me the same device with the same defect. I've had this problem on rare occasion with other android devices and it generally gets resolved with a firmware fix.
In the meanwhile, for any other prospective purchasers...you'll either have to leave the unit in 'daydream' mode where its on (and the screen) all the time to the tune of 26 watts and likely shortened screen life. None of the supposed 'fixes' seem to fix it for me. Abandon hope, all ye who enter here.
I'll update if anything gets better. If there are any HP folks who want to chime in here that'd be great. Seems they've stopped responding on the other threads

My friend,
Try the new version 4.4.2 which is just started to upgrade in my country, Turkiye.
Rgds

Slate 21 Pro screen back light on when sleeping

Hi James_caI found out a couple of days ago that our service inventory had not yet been updated with the new Scalar FW revision. I suspect that at some time you will experience the same issue...just a matter of when. I'm sorry if I was not clear in my earlier instruction. I should know more tomorrow about when our service inventory will be ready. Rest assured that if you experience the issue again, the next replacement will be correct. Again, my apology for not communicating clearly.

I have Slate 21 Pro. It is awsome all in one desktop with Android system. However it has the problem with sleep mode. Say I press power button to put it into sleep mode. The light on the power button change to red from white. But at some point, could be a couple of minutes or one hour, the screen back light will turn on though the screen is still dark (nothing displays). And at this time, the light on the power button will become white. And the worst thing is it'll never go back to sleep mode once it is in this state. I used a Electric Meter to test the power comsuption. At running time (when I use it and power button light in white), it consumes aournd 26 watts. At sleep time(power button light in red), it comsumes around 5 watts. At the state of dark screen with back light on ( the problemmatic state I describe above), it comsume almost the same as running time around 24 watts. This is too bad for an Android device. Though I'm able to pay the bill, but why should we waste energy and money? I report the problem. HP sent me another one. But the same problem there. I guess it is caused by the latest OS update. HP really should fix this. Does anyone has this issue? I'm so supprised that no one report this issue.

"Sleep of death" question and some observations

I just recently upgraded to an S3 from a Fascinate, and I've been impressed so far. The only thing I really didn't like about my Fascinate was that it would suddenly freeze or crash one every week or two, and the only thing I could do was open the case, remove the battery, and then put the battery back in. Then I could reboot the phone and all was well. Well, after not using my S3 for an hour or so, I tried to wake it up and nothing happened. I couldn't turn it off (or on) either. Sleep of death. I had to open the case, remove and re-insert the battery to use the phone again. Is this a common problem? What could be causing it? Is there any other way to fix it?
Overall, I really like the S3. It's a significant upgrade from the Fascinate. Screen quality and size (larger but not too big), processor speed, and 4G LTE are great. I have a seven year old iPod that is still hanging in there, but I hope to use my S3 in my car (2012 Prius II, no Nav or Entunes) to listen to my music if and when my iPod dies. I can't get music to play on my car stereo when I plug my S3 into my car's USB port (I'm told its because the S3 doesn't support mass storage mode). But, after uploading some iTunes music to Google Play, I can play it with my S3 over Bluetooth audio. The sound quality is good, but not quite as good as a USB connection is. I'm experimenting with various audio settings in Google Play Music to see if I can enhance the sound quality. If anyone knows how to play audio with an S3 over a USB connection, I'd be interested in finding out.
I haven't used the camera very much yet (I have had the S3 only two days) but the few photos I have taken look good. Battery life seems to be improved over the Fascinate. Call quality also seems up a notch. I haven't yet tried some other features, and still others i have yet to discover! This phone comes with very good reviews, and I can see why.
I can also say that I was very pleased with the service I was given at the VZW store in Augusta, Maine, when I went to upgrade my phone. So far, other than the sleep of death issue, I'm a happy camper.

Downeaster59 wrote:
So far, other than the sleep of death issue, I'm a happy camper.
Stop using the stock browser and use Chrome instead. See if the "sleep of death" goes away.

HP Slate 21 Pro Kitkat 4.4.2 update issues

Nice they've finally updated us to Kitkat now everyone else is being updated to Lollipop.
Bugs now introduced with KK
1. Physical keyboard numlock. In JB it remembered I always had it on. Now it always boots up off. Change it to remember or give a settings option to start it 'on'
2. Location - I switch it off, some app/system app keeps switching it on. Never did this under JB. Fix it
3. Removing apps via 'system/app' - once the toast appears saying it's uninstalled an app, the app stays in the list and the list doesn't respond to clicks. You have to click on 'system/users' for example and then back into 'system/app' to remove the next app. Please fix this glaring BUG.
Many thanks
Adrian

Hey @Adrian_Aitken,
The Slate 21 Pro is a commercial product and you've posted on the consumer product forum.
I would suggest posting on the correct product forums here: Notebook - HP ProBook, EliteBook, Compaq, Slate/Tablet PC, Armada, LTE
Thank you for posting on the HP Forums.
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

HP Slate 21 Pro: WiFi connection issues

Hi,
I recently ordered two HP Slate 21 Pro devices. Unfortunately, both of them have WiFi connection issues. After some time the properly configured WiFi connection will be dropped, which results in connectionless devices. The WiFi AP is disabled after this, and so a timed reconnect will not succeed.
After inspecting the Logcat I found following lines:
12-05 08:56:58.939 V/EthernetStateTracker(675): report interface is up for eth0
12-05 08:56:58.939 I/EthernetStateTracker(675): interface up event, kick off connection request
12-05 08:56:58.939 I/EthernetStateTracker(675): interface up but ethernet is disabled, stop this interface
12-05 08:56:58.939 I/EthernetStateTracker(675): stop dhcp and interface
12-05 08:56:58.947 V/EthernetStateTracker(675): report interface is up for eth0
12-05 08:56:58.948 I/EthernetStateTracker(675): interface up event, kick off connection request
12-05 08:56:58.948 I/EthernetStateTracker(675): interface up but ethernet is disabled, stop this interface
12-05 08:56:58.954 I/EthernetStateTracker(675): report new state DISCONNECTED on dev eth0
12-05 08:56:58.954 V/EthernetStateTracker(675): update network state tracker
12-05 08:56:58.954 V/EthernetStateTracker(675): Ethernet is disabled, ignore state change event
12-05 08:56:59.080 D/ConnectivityService(675): ConnectivityChange for WIFI: DISCONNECTED/DISCONNECTED
12-05 08:56:59.080 D/ConnectivityService(675): Attempting to switch to BLUETOOTH_TETHER
12-05 08:56:59.080 V/EthernetStateTracker(675): reconnect +++
12-05 08:56:59.080 D/ConnectivityService(675): Attempting to switch to ETHERNET
12-05 08:56:59.094 D/ConnectivityService(675): resetConnections(wlan0, 3)
12-05 08:56:59.201 I/EthernetStateTracker(675): stop dhcp and interface
12-05 08:56:59.208 D/Nat464Xlat(675): requiresClat: netType=1, hasIPv4Address=false
12-05 08:56:59.208 D/ConnectivityService(675): handleInetConditionChange: no active default network - ignore
Especially this line:
12-05 08:56:59.080 D/ConnectivityService(675): ConnectivityChange for WIFI: DISCONNECTED/DISCONNECTED
Is this issue already known? Has someone a solution for me?
Thanks in advance,
Christian

That really shouldn't affect it.
I'm a little stumped because I haven't seen this issue with this device before. The only similar issue I found was this, and it's unresolved.
Have you tried doing a hard reboot of the Slate 21?
I work on behalf of HP (But this isn't my job)
Mark my post as “Accept as Solution" if you feel my post solved your issue, so that others with the same question can find the answer.
Please give me Kudos if I wrote something that helped you.

Slate 21 Pro - Obtains IP address but no Internet connectivity

Hi all,
I have a Slate 21 Pro with no internet connectivity at home. The device obtains an IP address via DHCP on either wired or wireless networks, but when attempting to browse or access internet-based resources, it simply times out. I've also tried manual IP address assignment with no success. If I take the tablet to a local wi-fi cafe, it connects fine, but I can't get it to work at home. My ISP is Baja Broadband, a 50MB/5MB cable connection Local network details below:
* Arris T822G cable modem - ISP-provided, no routing or firewall capability, just a plain old modem
* Cisco/Linksys E3000 wi-fi router - internal network gets NAT'ed here. no filtering, nothing fancy
* Netgear 24-port managed gigabit switch
I've tried bypassing the internal network and connecting the Slate 21 Pro directly to the cable modem via wired Ethernet. Same problem - it obtains an IP address (a public IP in this case) but will not connect to any internet sites. HP sent me a replacement unit which displays the exact same problem. Both units work fine at the wi-fi cafe.
(OS is Android 4.3 Jelly Bean. I could take the unit to the wi-fi cafe and see if there's any OTA updates available if anyone thinks that might help.)
I'm a network engineer with 25 years IT experience. My home network is a mature network with no known problems. Connected to this network and functioning perfectly are: 2 iPhones, a Roku box, an LG smart TV, 2 Macs, 4 Windows PCs. Previously had 2 HP Touch tablets which were also fine. Home visitors are able to connect their phones and tablets to our wi-fi with no problems. It's *just* the Slate 21 Pro which is misbehaving.
I'm stumped. Any ideas?
Thanks,
Steve
This question was solved.
View Solution.

UPDATE: This is resolved. I discovered I was able to access Internet sites by IP address but not by hostname. There was something wonky with the ISP-provided DNS server. Once I substituted a different DNS server in the IP config, it works.
Weird!

Why won't my Mac Pro sleep after Lion is installed?

Why won't my Mac Pro sleep after Lion is installed?

Tell us, what hardware add ons?
old software? that required PowerPC/Rosetta maybe.
Look for any apps, process that used powerpc and look for updates, check out RoaringApps for a table of Lion compatible programs
does it happen iwth a clean install?
how about if you do a Safe Boot?

Mac Mini 2011 Sleep of Death

I have a Mac Mini 2011 with Lion factory installed configured with an original Apple Keyboard and a LG - HDMI monitor.
If the Mini goes to sleep either manually using the Apple Menu or based on Settings , it does not wake up !
Any subsequent attempt to wake the mac by moving the mouse results in either nothing happening / a system power down.
Restarting the Mac is then impossible. The Mini just makes JET engine level fan noise and does not boot.
Only after PMU/SMC resets and starting in Safe Mode ( Command +S when powering ) does the Mini come alive again. What a nightmare !
My only solution till now is to put the Sleep settings to "NEVER"
Surely there is a way around this .... sleep of death ???

I have tried to eliminate all issues related to connected periphals first as Apple is really not going to find a solution if it relates to these. I changed the HDMI cable to abrand new expensive cable as a first step. Then I connected only one USB Time Machine Hard Disk 1TB. The PC is now waking out of manually induced sleep. I am not brave enough to remove the "Never Sleep " automatically settings as yet. Also downloaded a free utility named ONYX to do a system clean. They have a version for both Lion and Snow Leopard - just Google ONYX to see what it does. For now, at least the Mac Mini is working . Hope it lasts.

Sleep of death problem Tablet S r5

My Tablet S suffers sleep of death problem after upgrading to ICS r5.
I did factory reset several days ago and it seemed the problem has gone.
But from yesterday it has begun again and happened twice today.
Overall I am satisfied with the upgrade, better wifi and less flickering.
Hope that problem won't get worse.
Solved!
Go to Solution.

Hello,
Thank you for your post
We are currently investigating why the power button intermittently will not wake the S1 Tablet from sleep.
Do you see a Green Blinking Indicator each time this occurs?
for the time being, performing a [ [url=http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C1023464&sliceId=1&docTypeID=DT_KNOWLEDGEARTICLES_1_1&dialogID=203829332&stateId=0%200%20203827592:2fneqb0t]Soft Reset[/url:2fneqb0t] ] will allow a power on.
Once we have resolved this issue, we will post here that an update is available. There is no ETA at this time for resolution.
We are also aware of Tablet Icons not remaining on the desktop after power down
that issue is being addressed in this thread: [url=https://forum.sel.sony.com/viewtopic.php?f=109&t=15209&p=41474#p41474:2fneqb0t]Here[/url:2fneqb0t]

HP, please respond! 4.4 Kitkat for Slate 21 Pro?

Is there anyone from HP reading this who can respond as to when we might see a 4.4 Kitkat update for the Slate 21 Pro
What about 5.0 Lollipop?
Is there an official plan to keep this platform current with the Android development roadmap? Or is this going to be a "one and done" platform?
Thanks.

Thanks, Wyrenut. Would still like an "official" response from HP.
I've been an HP user in both personal and professional roles (IT Manager) since mid-90s and have authorized purchase of multiple HP servers for enterprise environment. Their enterprise support is excellent. Their consumer support, quite frankly, leaves a lot to be desired. Communication - or complete lack of it - is their #1 shortcoming, in my opinion.
Hey HP, if you're out there and reading this, what's the story? Are you supporting ongoing development of Android on the Slate 21 Pro platform? Or is this a one-off?

Lync 2010 for HP slate 8 pro tablet

My play store makes lync 2010 unavailable for my tablet. What is the problem? I have an HP slate 8 pro tablet and my company enables us to connect to lync using android OS

The Lync 210 client is only supported on an Android phone: http://technet.microsoft.com/en-us/library/hh690980(v=ocs.14).aspx
more
info: http://social.technet.microsoft.com/Forums/lync/en-US/604617f5-1d42-4ab6-a6d4-39b378617fc1/lync-mobile-client-for-android-not-compatible-with-your-device-for-tablets
Microsoft only recently announced that support for Lync 2013 mobile client on Android tablets should be available end of June 2014: http://blog.lync2013.org/tag/lync-adroid-tablet/
Please mark posts as answers/helpful if it answers your question.
Blog
Lync Validator - Used to assist in the validation and documentation of Lync Server 2013.

MacBook Pro Sleep/Wake from sleep problem

As of today I have been experiencing a strange problem with my MBP. I can't wake my MBP when I open the screen although the machine is running. I also realized that I can't put it to sleep mode when I select it from the menu. Also, strangely, when I close the display to put it in sleep mode, the light stays on, instead of blinking. I already reset the power manager and the parameter RAM. I also have all my software updated. Any help would be appreciated.

I searched for Macbook Pro sleep issues since I am having one with my brand new 2.4 MBP.
I adjusted the sleep mode so it doesn't "safe sleep" because that took far too long for my needs. Before and after doing so, however, after the computer goes to sleep (pulsing light), I have taken it out of its bag and noticed the Apple lit up and it making noise. It wakes when I open the lid again but I am concerned it never slept soundly.
I have Bluetooth wake from sleep OFF so that's not the issue.
Has anyone else had concerns that their MBP is not sleeping soundly? I don't want to damage this computer, but I cart it back and forth to work every day i my backpack, and I need to be comfortable that it's parked and asleep during transit.

Yoga 2 Pro - Sleep mode issue

Hi All,
I've been experience troubles with issues ralated to sleeping.
Sometimes it just sleeps well.
Sometimes my Y2P sometimes won't go sleep(insomnia???). The screen goes off but the fan doesn't stop and the keyboard backlit doesn't go off. And whatever I do won't wake it up in this circumstance, for example hitting a key on the keyboard, hitting the power button, or touch the screen. I have to restart to enter the OS. (FYI VirtualBox may cause this problem but I was not running it. I don't even have it installed.)
And sometimes it does go sleeping and can be waken up, but during the sleep the fan doesn't stop and the machine becomes very hot. This seems to happen only under the power manager high performance mode but I'm not sure. Twice I just closed my laptop and went to bed. and left the poor Y2P baking-hot overnight. As a result, the battery capacity estimate in the power manager is now 'Normal'. I believe it was 'Excellent' or 'Good' when I first received it. (FYI the capacity is now 54760mWh.)
I really love this machine. Yellow issue is not a killer but the sleep problem does troubles me a lot. I'm not able to return it because I just passed the 15-day return period. Any suggestion to solve those problem, folks?
-K

I have observed two related issues on my Yoga 2 Pro. In agreement with a later poster to this thread, it will occasionally shut down (or crash?) rather than sleep. This happens occasionally when I have a dozen apps up in a configuration that I'd really like to go back to rather than have to set up again. I'm guessing this issue, shutting down improperly, could be a problem getting an app or service to sleep properly, giving up, and dying. One of the reasons I upgraded to the Yoga 2 Pro is that my old Sony Vaio did this same thing and I assumed a new machine would have the quirks worked out. Perhaps it's a Windows problem, but still should be addressed.
I have also found several times that I will take my Yoga 2 Pro out of my bag after hours of sitting and the two lights indicating that it is running will be lit solid with the laptop hot to the touch. I have no idea why a machine would turn itself on with the lid closed, even if the power button is bumped (which is very unlikely with its small size in a padded bag). I'd love for anyone at Lenovo to address whether this issue is known, common, being looked at? It's terribly frustrating to "start" with the battery half depleted because it's been busy generating heat in a confined place.

Mid 2010 Macbook Pro sleep and external display problem

I recently upgraded to the new 2010 15 inch core i7 Macbook Pro. The problem i have is that it will not detect an external display (23inch Cinema) after waking from sleep. This happens after using the display to extend the desktop and also when using the Macbook in closed mode.
I've managed to get it to detect the display only after either restarting the Macbook completely or by going into energy saver and switching to dedicated graphics then going back to detect display.
It seems that when on integrated graphics it doesn't register that an external display is connected. If i leave a program open and running that causes the dedicated graphics to kick in then it works ok. If i close all programs, shut the macbook pros lid, computer sleeps and external display shuts off. If i click the mouse to wake with lid closed, apple logo lights, machine starts up few seconds later macbook returns to sleep. If i open the screen the machine wakes as normal but the external monitor doesn't.
Any help is much appreciated as its starting to frustrate me now...
Many thanks
oh and im running OSX 10.6.3

I thought it was intermittent to begin with until i started looking into it. By leaving programs open, like aperture, before i put the machine to sleep it appears to wake the external monitor up without a problem. If i shut all programs or leave basic things open like safari and mail which don't require the dedicated graphics, then upon wake it wont register an external screen is connected.
Manually detecting displays in settings doesn't work.
Disconnecting and reconnecting mini display port doesn't work.
Turning off power to cinema display and powering back up doesn't work.
To get the display going again its either 1) turn off macbook pro and re-boot or 2) re-start the machine then the display is automatically recognised. Or 3) launch a programme that kicks in dedicated graphics then manually go in and detect displays again..... like magic the display then springs to life.
No ideas anyone??

HP Slate 21 Pro "Sleep to Death".

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