HP slate 21 update

Can't update hp slate 21 to latest android. Please help me with the steps

subhasish123 wrote:
Can't update hp slate 21 to latest android. Please help me with the steps
Hi,
Your machine will notify you when available.
Regards.
BH
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Hi,
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Nice they've finally updated us to Kitkat now everyone else is being updated to Lollipop.
Bugs now introduced with KK
1. Physical keyboard numlock. In JB it remembered I always had it on. Now it always boots up off. Change it to remember or give a settings option to start it 'on'
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Hey @Adrian_Aitken,
The Slate 21 Pro is a commercial product and you've posted on the consumer product forum.
I would suggest posting on the correct product forums here: Notebook - HP ProBook, EliteBook, Compaq, Slate/Tablet PC, Armada, LTE
Thank you for posting on the HP Forums.
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Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

HP Slate 7 Voice Tab overheat after kitkat update

Hi,
I was using my Slate 7 voide tab for last around 8 months without any major issue. Minor issues like touch becomes very sluggish after switching on 3G was normal.
Yesterday kitkat update got installed on my tab and than nightmare starts. First "clean master" app is showing alert periodically that CPU is overheating (80 degree celsius). Today tab got hanged while some important call was coming. I was able to see people calling but touch was not responding. Tried to hard boot, but again some process error came on screen and whole tab was in hanged state for an hour. I can only see people calling and calling.
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Hey @Abhinandank ,
Welcome to the HP Forums!
I understand you're experiencing issues with heat after updating to KitKat on your Slate 7 VoiceTab.
Before troubleshooting any heat issue, remove the tablet from the case if you are using one. Test the tablet without the case and see if the issue persists.
You can also try apps like Android Task Manager that will sweep running processes and boost memory to reduce load on your tablet.
Regarding the touchscreen:
Clear all cache on the tablet: Settings > Storage > Cached Data. You should have the option to erase all the cached data here.
Hard reset: While the tablet is on, press and hold the power button for 8+ seconds to force shut down. Turn the tablet back on and see if that helps.
Factory reset: Make sure you backup any important files or information first. Settings > Backup & reset > Factory data reset.
If none of that works, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the following link to get the support number for your region: Phone Assist Worldwide.
Thanks!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

Hp slate 7 voice tab android version update

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I have upgraded my HP Slate 21 from JB to KK. Now the sound quality is very bad!
I came directly from xxx.11 kernel and made factory reset but didn't get a good result. Please how can I fix this tremendous issue?

Hey @PauloTxR ,
Welcome to the HP forums.
I understand you're experiencing issues with sound quality on your Slate 21 PC.
Please review the following thread: HP Slate 21 Kit Kat OTA Update Fix for Audio Quality and LAN Connectivity.
This fix will resolve audio issues of a software nature resulting in the KitKat update. If your issue persists after applying the specific update mentioned in this thread and have done a factory reset, the issue is likely hardware related and not the result of the KitKat update.
If you have done the above and continue to have problems please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the following link to get the support number for your region: Phone Assist Worldwide.
Thanks.
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

Hp slate 7 voice tab, kitkat update

I have this problem with my hp slate 7 voice tab. When I installed the kitkat update, my tablet kept on rebooting and then it stops and shows options or ways I could fix the issue. I tried every single option and it still does not work. I have been waiting for a solution since january. I hope someone can help me.

Hello @levzkane,
I would suggest performing a System Recovery on your device. Please refer to the following instructions:
Performing a system recovery on the HP Slate 6 VoiceTab and Slate 7 VoiceTab
In order to perform Recovery, you will need to download the Restore Image for your device here:
HP Slate 7 6101ra VoiceTab - Software & Drivers
Good luck & hope this helps!
-xeN
Doing the needful, on behalf of HP.
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HP Slate 21 Kit Kat OTA Update Fix for Audio Quality and LAN Connectivity

Recent Over The Air (OTA) update for Slate 21 Update
Link to thread discussion here, fix listed below -
ISSUE:
A previously applied HP Slate 21 Kit Kat Update (Android 4.4.2) over the air (OTA) update may have caused issues with audio quality or wireless LAN connectivity.
Audio Quality: Bass response will be poor. Audio will play but bass frequencies will be lacking.
WiFi Issue: 5 GHz band not functioning properly
Status:
A new update (17r25.1-011-11-WW) has been released over the air (OTA) to end users
Resolution:
Apply update 17r25.1-011-11-WW
If the user was previously on 17r25.1-010-10-WW then a Factory Reset should be performed to complete the resolution.
I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.

Pebbles65,
Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
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Cheers,
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I work for HP

HP SLate 7 Extreme OS Update to 5.0(Lollipop)

Is the HP slate 7 extreme will recieve an OTA update for android 5.0 (lollipop)?

Hello, and Welcome to the HP Support Community!
Unfortunately, HP does not advertise the exact dates updates will occur.
When they are ready, they will be pushed to your device OTA (Over The Air).
WyreNut
I am a Volunteer here, not employed by HP.
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HP Slate 7 Beats Update?

Hello I'm I Own A HP Slate 7 Beats Special Edition And I Have A Question. When Will HP Update Its Firmware To 4.3 Or Higher. I Want To Use A App But I Need Open Gl 3 And That's Only For 4.4 And Higher.

Hello, and Welcome to the HP Support Community!
I'm Sorry, But HP Has Not Announced Any Update For This Series Of Tablet...
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Hp slate 7 voicetab update problem

hi
i have issue with my hp slate 7 voicetab
i get notification that kitkat update is available,i tried to update my tab ,download was completeand then it started rebooting,but in rebooting my tab stopped updating and shows a red triangle on android chest
after reboot it goes to recovery mode
in recovery mode i select reboot now
after reboot it again goes to recovey mode
PLEASE HELP ME
Sorry for my bad english

Please try the following.
1. Download the update.zip for your device and copy the file to the root directory of an empty micro-SD card (at least 1 GB, FAT 32 format). Do not unzip this file. You can find the update.zip for your device here: HP - Drivers & Downloads.
NOTE: You will need the exact model number to locate the correct package. There are multiple update.zip recovery images available. Ensure you select the correct download for your region. If your tablet does not boot after attempting to update you may need to try both the KitKat and JellyBean images. For information on finding your product or model number click here: Finding Your HP Product Model Number.
2. Fully charge the tablet and then disconnect the power from the device.
3. Power off the device.
If your tablets micro-SD slot is on the side or bottom of your tablet skip to step 5.
4a. Place the tablet on a flat surface, display panel side down, with the release notch towards you.
NOTE: Before positioning the tablet with the display panel facing down, make sure the work surface is clear of any foreign objects. Failure to follow this caution can result in damage to the display panel assembly.
4b. Remove the back cover. Use the release notch to remove the back cover.
4c. Insert the micro-SD memory card into the reader slot.
4d. Reverse the procedure detailed above to install the back cover and continue to step 6.
5. Insert the micro-SD card into the micro-SD card reader.
6. Press and hold the volume up button and power button at the same time.
7. When the HP logo appears on the screen, release all the buttons.
8. When the Android system recovery menu appears, use the volume down button to highlight "apply update from external storage".
9. Press the power button to validate "apply update from external storage".
10. Use the volume down button to highlight the software recovery file, update.zip.
11. Press the power button to select the update.zip file and launch the recovery.
NOTE: Wait until the entire recovery process finishes. The device might seem unresponsive at times (multiple reboots and black screens) when it is performing the update.
If this does not resolve the issue please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the following link to get the support number for your region: Phone Assist Worldwide.
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

About hp slate 7hd update

Hello
Will hp slate 7hd beats audio will get an software update or not otherwise I'll not use this tablet plz i want an update

Hey @Hasheem,
Welcome to the HP forums.
I understand you're wondering about updates for your Slate 7 HD Beats Edition tablet.
I'll need the exact model of your tablet to be able to inform you of updates for your device. It should be something like this: HP Slate 7 Beats Special Edition 4501us.
Thanks.
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

HP slate 6 update 4.4 Kitkat

Hello,
I have a HP slate 6 voicetab and today I got a notification for a new update voor Android.
I let the phone update, but now I can't use my phone anymore.
It shows a screen with the 'HP' logo and coloured lines going around it.
Sometimes the phone shows the beginning screen where I have to enter my pincode, but it goes back to the other screen before I even had the time to enter my pincode.
It also won't shut down. When I try to shut it down, it startes right back up to the 'HP' logo screen.
I already took the battery out and took my SIM-cards out, but nothing works.
I can't use my phone now and I don't know what to do to make it work again.
Is there anyone who knows what I can do??
Robin

I faced the same issue. But by trial and errors, I could install it but my data is lost. First switch off the phone. then press power on button and volume up arrow button together for about 30 seconds. a screen is opened. Scroll down by using volume buttons and select option wipe data factory reset. It will then wipe off the data . Once data is wiped off, then select option reboot system now. Your kitkat version will be installed successfully. But your data is lost.

HP Slate 6 Update failed. Not started. Urgent please.

Dear sir/madam, I received a new system update today. my device does not open after you install it.
just in the recovery menu opens with a constant dead android icon. please
Where can I download the recovery file, i need to reinstall my device. give me a link please for these files my device, HP SLATE 6 VOICETAB 6004ENRMN: HSTNH-B19CP/N: G3N01EA#ABB

Hey , Welcome to the HP forums. Most tablets had their recovery images removed for maintenance. Not all tablets have had their update.zip files restored to the driver download page yet. Please be patient and it should be available soon. , The recovery images are available for your tablet here: HP Slate 7 6102ra VoiceTab - Recovery downloads. You can see how to run a recovery below. Please try the following. 1. Download the update.zip for your device and copy the file to the root directory of an empty micro-SD card (at least 1 GB, FAT 32 format). Do not unzip this file. You can find the update.zip for your device in the link above. NOTE: You will need the exact model number to locate the correct package. There are multiple update.zip recovery images available. Ensure you select the correct download for your region. If your tablet does not boot after attempting to update you may need to try both the KitKat and JellyBean images.
2. Fully charge the tablet and then disconnect the power from the device.
3. Power off the device.
If your tablets micro-SD slot is on the side or bottom of your tablet skip to step 5. 4a. Place the tablet on a flat surface, display panel side down, with the release notch towards you.
NOTE: Before positioning the tablet with the display panel facing down, make sure the work surface is clear of any foreign objects. Failure to follow this caution can result in damage to the display panel assembly.
4b. Remove the back cover. Use the release notch to remove the back cover.
4c. Insert the micro-SD memory card into the reader slot.
4d. Reverse the procedure detailed above to install the back cover and continue to step 6. 5. Insert the micro-SD card into the micro-SD card reader.
6. Press and hold the volume up button and power button at the same time.
7. When the HP logo appears on the screen, release all the buttons.
8. When the Android system recovery menu appears, use the volume down button to highlight "apply update from external storage".
9. Press the power button to validate "apply update from external storage".
10. Use the volume down button to highlight the software recovery file, update.zip.
11. Press the power button to select the update.zip file and launch the recovery.
NOTE: Wait until the entire recovery process finishes. The device might seem unresponsive at times (multiple reboots and black screens) when it is performing the update. If this does not resolve the issue please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the following link to get the support number for your region: Phone Assist Worldwide.
Thanks.

HP slate 21 update

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