HP slate 6 OS issue

Dear all
This is Suman Maity from Midnapur, West Bengal. I have purchased a HP slate 6 voice Tab in September, 2014. The phablet was with the Android 4.1.2 Jelly Bean OS. After 2-3 months, I have upgraded the OS to KitKat 4.4.2 and started to use it. After 1 month use the Phablet with Kitkat, I felt that the OS has some serious issue.
The OS does not give permission to access the micro SD card by any third party apps. If I want to save or install a third party apps to the micro SD card directly , it is not possible by Kitkat. I have googled the issue and it is solvable by rooting the device. But after rooting, my warranty will not work. At this situation I don't have any other option but to downgrade to the original Jelly Bean.
I am requesting how to slove this issue? because otherwise the use of the Phablet with micro SD card becomes useless and system becomes slow down.
Please help.
With Regards
Suman

Hey @reach2suman ,
Welcome to the HP Forums!
I understand you have concerns with using KitKat on your Slate 6 Voice Tab.
The changes made in the KitKat operating system were the product of Google updating security features in version 3.1 of Android. The security measures set rules that applications could not access storage other than the directories they are installed in. App developers were notified about this but most chose to ignore it. Google updated the operating system in KitKat to strictly enforce this rule, which is likely why you're noticing such a difference.
We can obviously not condone rooting your device, and unfortunately, rolling back your tablet to an early version of Android is not possible on an HP tablet.
There are apps that are able to utilize SD storage properly, such as ES File Explorer, but you will need to find the right app for you with trial and error.
I would suggest reviewing these articles:
KitKat and SD cards — what's fixed, what's broken and what's misunderstood.
How can I get Android KitKat to work with my SD cards?
Thanks!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

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First off -- thank you all for replying and providing your insight, stories, and findings with your own iPod Touch, MAC, and iPhone WiFi fun...
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Keep those cards and letters coming folks.
AGE

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Hey @Adrian_Aitken,
The Slate 21 Pro is a commercial product and you've posted on the consumer product forum.
I would suggest posting on the correct product forums here: Notebook - HP ProBook, EliteBook, Compaq, Slate/Tablet PC, Armada, LTE
Thank you for posting on the HP Forums.
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

HP Slate 21 audio issue after KitKat update and reset

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Hey @PauloTxR ,
Welcome to the HP forums.
I understand you're experiencing issues with sound quality on your Slate 21 PC.
Please review the following thread: HP Slate 21 Kit Kat OTA Update Fix for Audio Quality and LAN Connectivity.
This fix will resolve audio issues of a software nature resulting in the KitKat update. If your issue persists after applying the specific update mentioned in this thread and have done a factory reset, the issue is likely hardware related and not the result of the KitKat update.
If you have done the above and continue to have problems please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the following link to get the support number for your region: Phone Assist Worldwide.
Thanks.
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

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Hey @rapcachila ,
Welcome to the HP forums.
I understand you're experiencing issues with missing storage space on your HP Slate 7 tablet after updating.
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4a. Place the tablet on a flat surface, display panel side down, with the release notch towards you.
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If this does not resolve the issue please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the following link to get the support number for your region: Phone Assist Worldwide.
Thanks.
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

HP Slate 21 Pro: WiFi connection issues

Hi,
I recently ordered two HP Slate 21 Pro devices. Unfortunately, both of them have WiFi connection issues. After some time the properly configured WiFi connection will be dropped, which results in connectionless devices. The WiFi AP is disabled after this, and so a timed reconnect will not succeed.
After inspecting the Logcat I found following lines:
12-05 08:56:58.939 V/EthernetStateTracker(675): report interface is up for eth0
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Thanks in advance,
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That really shouldn't affect it.
I'm a little stumped because I haven't seen this issue with this device before. The only similar issue I found was this, and it's unresolved.
Have you tried doing a hard reboot of the Slate 21?
I work on behalf of HP (But this isn't my job)
Mark my post as “Accept as Solution" if you feel my post solved your issue, so that others with the same question can find the answer.
Please give me Kudos if I wrote something that helped you.

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Hey @S_Thomas ,
Welcome to the HP forums.
I understand you're experiencing issues with audio quality on your Slate 7 Voice Tab after updating to KitKat.
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Figure 1: About tablet.
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Figure 2: System updates.
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Figure 3: Check now.
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If this fails to resolve the issue please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the following link to get the support number for your region: Phone Assist Worldwide.
Thanks.
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

Software issues in slate 6 voice tab model

dear sir
I have bought one HP Slate 6 voice tab in the month of February 2015. the device is now showing software issues as mentioned below:
1. All the numbers saved in contacts are getting jumbled in to one another and numbers are getting automatically mixed with other persons contact name. due to this reason, it is very difficult for me to identify the contacts as the numbers are mix matched.
kindly resolve the issue at the earliest.
Vikash kumar
Patna, Bihar

Hey @vikash4iob ,
Welcome to the HP forums.
I understand the contacts on your Slate 6 Voice Tab are getting mixed up.
This could be a few different things such as having accounts set to sync with your contacts, which may be automatically changing them. It could also be the result of having the same contacts saved on your SIM card, the internal storage, or Google account.
Personally I prefer to use the SIM card to store my contacts so that should something happen to my phone I will not lose my contacts.
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Clear all cache on the tablet: Settings > Storage > Cached Data. You should have the option to erase all the cached data here.
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If this fails to resolve the issue please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the following link to get the support number for your region: Phone Assist Worldwide.
Thanks.
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

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Hello,
I suggest trying a factory reset: http://support.hp.com/us-en/product/HP-Slate-7-Tablet/6825090/model/7096415/document/c04103046/
If that doesn't solve your problem, you will have to return it or call HP for support.
-Chris
I work for HP.
Support Forums are now on your mobile phone: http://m.hp.com/supportforum

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Recently my phone has been having the random reboots that a great deal of us have had aswell. Once while driving and listening to music via bluetooth and last night after shutting the phone down, it immedietly rebooted. (Google nexus auto reboot and youll see what im talking about). Its happened a few more times than this, but these times are the ones I remember exactly what I was doing with it, and, lets face it, 1 reboot for a new GNex is one too many; this phone is too hardcore and beefy to suffer from reboots. My phone is not rooted and I have minimal apps installed from my HTC incredible, most of which are news reading apps like CNN or google currents, which arent running in the background and only use data when I open the app. I havent even been executing any apps with regular frequency except google music which I use on the regular. Im about to do another hard reset and install no apps at all and see how it fairs. The signal issue is one thing, and I am hopeful that it will be addressed in this next update, but the fact that I dont have a lot of apps (especially any that I would see causing a hardware conflict needing a reboot) and Im still getting this occasional reboot, is troubling, to say the least. Again: I absolutely love this phone. Im a gadget freak, have had many a smartphone and I really like the formfacter, OS and screensize/density of this device. Its also my first nexus device, which I've waited for since the nexus one came out on Tmobile and I was still loyal to big red. I like the nexus line because its to be the hackers phone, a phone for developers, freakers, pirates, what have you. Ive always loved that idea, as I wear a few of those hats but...my confidence is sorely shaken.
I have until the 15th to take the phone back and am toying with the idea of swapping out one for a "newer" one, as Ive read that people with compaints similar to mine have done so and had great success with their "newer" replacement phones, but theres also the possibility that this is just a problem with the GNex as a whole, or a large batch of em so that I could switch out again and again and I'll always get one with a defect of some kind, that wont be able to be fixed with an update, and I'll be stuck with my super expensive, super awesome phone that works poorer than a cheap prepaid moto flip phone.
Im wondering if anyone else is having these issues and how they plan about going about it. In my mind, if I swap out this phone and am stuck with another "lemon"(if thats even the problem, a QC issue) then Im stuck with that one indefenetly. I talked to the verizon rep in the store and asked that if I wanted to bring it back for a refund, to wait until the bugs are officially sorted out, would I have to pay the restock fee? The answer was an absolute and cold "yes". Im cool with restock fees, but not if the device I bought has any many issues as this phone I have, and many of you out there as well. Im very torn. I've had a taste of ICS and dont wanna go back to anything else. Its possible to wait till ICS comes to the Droid Razer, which had a nice screen, better battery life and a signal stronger by 20dbm then the GNex. Also, I havent seen nearly as many problems with reboots, forceclosing and droped signals as with the GNex. But still...I just want the GNex to be "the one".
Anyone have any experience swapping out their phones for "newer ones"? The woman at verizon did a hard reset and noted it in my account but would not yet do a sim card swap or reactivation, as (Im guessing) she just wants to take away as much time from me as possible before the 15th comes. A hard reset does nothing. I still get the reboots and signal issues with a clean slate. Do we think, for sure that the issues myself and a lot of you are in fact software related, eble to be fixed via updates? Or is it still possible that this device is mechanically flawed? And that if we stick with out GNex's, even though we love how they feel in our hands, the screen, the OS, the google branding, that we will be stuck with something of inferior performance/stability? I know my question is kinda broad and not too specific. Im asking a lot, from any direction, any input from someone not wearing a verizon badge will help. The clock is ticking. I love this phone, I just want it or the replacement I get to work and be stable and it scares me, pinning my hopes on a replacement device or an update that has yet to surface, whose original purpose was to "fix signal issues with regards to the GNex" but now, it seems, is meerly out there to "better visualize an accurate signal strength" of a device that supposedly "doesnt suffer from any perfomance issues at all". Im guessing big red has never had their brand new top of the line GNex reboot on them while shutting down or simply doing its job: to serve as a mobile device.
Thanks for any and all input on what to do. Its like asking a buddy if the girl your seeing is right for you. All I want is some honest input as I am head over heels, less the fact that she doesnt work all the time and is so unstable she needs meds of some kind.
Cheers.

Wow, well thanks for your replies guys. Thanks for not bashing me or anything like that. Its a very tough predicament a lot of us seem to be in. I have a problem with hyping myself up for things. I will never forgive George Lucas for the last Indiana Jones movie, but this device, its so much more personal. Our phones are all extensions of us and the fact that I and others have been salivating for this phone for quite some time, only to run into a bevy of issues, well...it doesnt make it any easier, as I still wanna believe in this phone. I still want it to be my daily driver. Im just glad Im not the only one stuck between a rock and a hard place. I had a pretty unflatering day with it today, with a couple of data conection issues, then went back to 3G mode have still had terrible servie (in a well lit 3G area) as well as battery woes. Im gonna go to verizon this upcoming week but its really hard trying to formulate a game plan. If I exchange it than I feel as though I've made my bed with this phone, for the next two years, but if I return it, Im still going to have to pay 15% of the $500 I forked out for it, to have only rented a lackluster nexus for 2 weeks. This...is not right. I stil dont have an answer, but im glad there are others like me. I still do like it, its like your mother meeting a chick and saying "shes not right for you" but you still find yourself talking through her logic and reasoning, hoping your still togather in the coming months.
I was wondering, Ive been thinking about the warrenty procedure with verizon and the nexus. I do have the full insurence but am not sure if I make a claim, weather or not they will send me a refurbished or used device (I dont want that). If I wait and dont exchenge or return it, or even if I do exchange it and still run into problems, will the warenty cover me if a hardware flaw is discovered on these earlier batches of nexus'? Im not new to being a first adopter to technology and Im not a fan of the whole iphone fad, but I did wait outside ATT for the first gen iphone and was much more happier with that thing than this. I didnt have a quarter of the problems of dissatisfication as this thing. The word "bugs" is completely understated when talking about my experience thus far. Just wanna make sure Im covered. I dont know how much big red really has our backs and Im not fabricating the problems I and others have faced. I think we all deserve a pat on the back for being so paitent and willing to continue to give our GNex's more chances. I trust google too, or, at least I want to. I really hope I make the right decision and it all works out. I was reading another review today which said a scary reality that I cant stop thinking about. In a few months we're sure to see a bevy or 4.0 devices and when that comes, the GNex may lose its one redeaming attribute. If it still has these types of problems (Signal issues, reboots, stabilty, batt power, etc) then we are stuck with what is basically an outdated lemon for the next two years. A lemon that was supposed to be king of the hill for some time, and which we all paied way, way too much for. Im sad I missed out on the Nexus one and even sader about the Nexus S. I know the S has had similar issues when it first came out, I just am scared going day to day, hoping a fix arises.They were eventually fixed (for the most part). Hoping so with this device...its just a terrible feeling as Im unhappy yet want it to work, desperatly.
And 21stNow: I like your question of weather or not I'd be willing to put up with this stuff until March 2012...I can answer right now, unequivocally yes. I love the phone (or atleast I want to love it that much). But Im very scared in the possibility of there being a major hardware issue or them just never correctly addressing the issues, leaving us GNex users out on the learch. Ive seen it with other pieces of tech. The fact that big red admitted there was an issue then turning around and saying that theres nothing wrong with the phone is a slap to myself and every one else whose had signal problems, reboot issues, etc. Furthermore, the fact that I got a phone that doesnt work as well as others who rave about not having one of these issues is disturbing. So I and others just got bad luck, with a bad batch? I find that hard to believe. We paid just as much, if not more (I had to get the accessory pack with my store when I bought it so that jacked up the price considerably) and should not be the black sheep of the gang, while others run free without issues or worries about their beloved device.Why cant either all the GNex's either work 100% or not? Its terrible, hearing both sides of the experience. This is what keeps me up at night while the clock nears the 15th. But at least I still have a horse in the race as I have yet to take it back indefentely.
We are not alone in our feelings and troubles.

How to use slate as a tv

sir i want to know how i can use slate as a tv i am interested to use slate with tv tuners but as it is android how i can use tv tuner in it. can u tell me compatible tuner or product by which i can use tv in it

Hey @nipun1 ,
Welcome to the HP forums.
I understand you're looking for information on TV Tuners for your Slate tablet.
Here at HP we do not have information on third party software or hardware. It would be best for you to simply Google search for an app or adapter that is Android compatibly that will do what you want it to do.
Thanks.
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

When using Microsoft Steady State how can I trick firefox into not thinking it is the first time firefox is being used on this computer? I found a registry key trick to prevent firefox from wanting to import settings from IE, but currently my issue is th

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Most of the detail is in the initial question because I didn't realize we could add on...but I am currently running steady state on a PC in my office and it is rebooted every night with hard disk protection enabled so I start with a fresh slate every morning. I found a regedit trick to prevent firefox from popping up the "would you like to import settings from IE?" thing every time, but my issue now is that every morning I have to re confirm exceptions for sites that I routinely use... Is there a way to get around having to do that every morning when people log into this computer? I am willing to write a batch script if someone could give me direction or mess with the registry if need be....
== User Agent ==
Mozilla/5.0 (compatible; Konqueror/4.3; Linux) KHTML/4.3.5 (like Gecko)

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