HP Slate 7 Voice Tab overheat after kitkat update

Hi,
I was using my Slate 7 voide tab for last around 8 months without any major issue. Minor issues like touch becomes very sluggish after switching on 3G was normal.
Yesterday kitkat update got installed on my tab and than nightmare starts. First "clean master" app is showing alert periodically that CPU is overheating (80 degree celsius). Today tab got hanged while some important call was coming. I was able to see people calling but touch was not responding. Tried to hard boot, but again some process error came on screen and whole tab was in hanged state for an hour. I can only see people calling and calling.
When battery got drained, I restarted it but CPU temperature is always above 80 degree celsius and I believe its obviously much above normal. I never got these problems with Jelly Beans.
Its really very frustrating to know why HP released an update which is full of bugs!!!

Hey @Abhinandank ,
Welcome to the HP Forums!
I understand you're experiencing issues with heat after updating to KitKat on your Slate 7 VoiceTab.
Before troubleshooting any heat issue, remove the tablet from the case if you are using one. Test the tablet without the case and see if the issue persists.
You can also try apps like Android Task Manager that will sweep running processes and boost memory to reduce load on your tablet.
Regarding the touchscreen: 
Clear all cache on the tablet: Settings > Storage > Cached Data. You should have the option to erase all the cached data here.
Hard reset: While the tablet is on, press and hold the power button for 8+ seconds to force shut down. Turn the tablet back on and see if that helps.
Factory reset: Make sure you backup any important files or information first. Settings > Backup & reset > Factory data reset.
If none of that works, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the following link to get the support number for your region: Phone Assist Worldwide.
Thanks!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

Similar Messages

  • HP Slate 21 audio issue after KitKat update and reset

    I have upgraded my HP Slate 21 from JB to KK. Now the sound quality is very bad!
    I came directly from xxx.11 kernel and made factory reset but didn't get a good result. Please how can I fix this tremendous issue?

    Hey @PauloTxR ,
    Welcome to the HP forums.
    I understand you're experiencing issues with sound quality on your Slate 21 PC.
    Please review the following thread: HP Slate 21 Kit Kat OTA Update Fix for Audio Quality and LAN Connectivity.
    This fix will resolve audio issues of a software nature resulting in the KitKat update. If your issue persists after applying the specific update mentioned in this thread and have done a factory reset, the issue is likely hardware related and not the result of the KitKat update.
    If you have done the above and continue to have problems please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the following link to get the support number for your region: Phone Assist Worldwide.
    Thanks.
    Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    The Great Deku Tree
    I work on behalf of HP.

  • Droid Razr M Battery after KitKat Update

    I recently updated my Droid Razr M with the KitKat update when prompted.  Battery life went from not needing to be charged for well over a day, to draining from 100% before the work day ended with light use. 
    I contacted Verizon and humored them and did the "battery trouble shooting" things with them, even though it appears to be a well known issue.  When the troubleshooting had no effect after a few days, we did a factory reset, which also didn't help.  I ended up getting a new phone because I had extended warranty coverage. 
    When I got the new phone, the battery was a dream, just like old times, after 2 days the system prompted me to do the KitKat update, which I did against my better judgement. 
    Meanwhile my husband also did the KitKat update on his Droid Razr M and started experiencing virtually the same battery problems.  Now both of our batteries drain about 50% faster than they did before the update. 
    My question is, if this is a known issue with Verizon, why bother treating it like user error?  It also seems like to "resolve the battery problem" (which they don't acknowledge is a direct product of the update) they ask users to basically not use their phone normally, but limit their usage to get more battery life, which isn't a solution at all. Is there an actual solution related the the problem (the KitKat update) that I can use to extend battery life on my phone?  Or should we both call and request replacement phones since the malfunction is not due to any sort of user error?

        Richard-in-Brooklyn
    I'm sorry to hear about the sudden trouble with your battery on the Razr M! Let's check into our options to resolve this. Were any new applications added to the phone recently? Does this continue if you place the device into Safe Mode for 24 hours? Here's how: http://vz.to/LZzdS9
    RuthW_VZW
    Follow us on twitter @VZWSupport

  • Note 3 hdmi not working after kitkat update

    hello all,
    i have the note 3 and i used to use the hdmi with the MHL cable before the recent update. after installing the kitkat update i cannot get the hdmi out to work at all. ive rest the phone, ive cleared the cache, restarted the phone and tv while cable was hooked up. nothing happens but the usb charges the phone.. dont have any more ideas, need help please.

        Oh my, Mr.JuggZ. You have certainly done some great troubleshooting steps. When connecting the phone to the MHL cable, aside from charging does your phone notify you of the connection? Please try using the phone in Safe Mode while trying to connect: http://vz.to/1d0SZSq
    AndreaS_VZW
    Follow us on Twitter @VZWSupport

  • Droid Razr M Self Resetting After KitKat Update

    My Razr M has been trying unsuccessfully to download the kitkat update since it became available. First I thought it was a memory space issue, but after making room it would still fail during the install process. My phone has had increasing problems every time it tries again to install the update, mostly self resetting more & more frequently. It has now gotten to the point that it freezes when trying to reset and I cannot get my phone to turn on all the way. Please help!!

        Hello evrangl,
    I'm glad to see that you are exciting to experience the new update for your Droid Razr M. With so many new features, you're sure to re-fall in love with your device. May I ask is your personal info backed up on either your Gmail account or Verizon cloud? If so, and you know your username and password, then I would suggest performing a factory reset on the device, try to install the update without your info on the Razr M, and re-apply your info if the update is successful. The update should also resolve the issue that you are experiencing with your device. Here's a link with the steps to a factory reset. http://vz.to/1oKtYXT. If more assistance is needed then feel free to respond for additional assistance.
    Thank you...
    ArnettH_VZW
    Follow us on Twitter @VZWSupport

  • Blank screen after KitKat update

    I just completed the KitKat update on an Ellipsis 7 tablet that's connected to Verizon's network, but now I'm only getting a blank screen after the welcome screen displays. Fyi: the first part of this update went smoothly. Can anyone can help me resolve this issue? I really like this tablet and use it everyday.

    I contacted Verizon support and a couple of techs attempted to walk me through alternate boot methods. However, as bassclarinetl2 noted, "pressing the power button to turn the device off results in the device powering up by itself and both 'safe mode' and 'factory reset' are inaccessible via their button combinations." Therefore, I'm sending my tablet in to be repaired or replaced under warranty. Depending on how long you've had your Ellipsis 7 tablet, you may be able to do the same.
    Incidentally, I have another (seemingly) identical Ellipsis 7 tablet and was able to successfully install the KitKat upgrade on this second tablet, which I'm using now. The sooner Verizon determines why the upgrade worked on one tablet and not the other, the better.

  • Droid DNA camera not working after KitKat update

    I have updated my Droid DNA to the latest KitKat update.  Now the camera doesn't open and says "Unable to start the camera".
    has anyone else seen this?  Does anyone know ho to uninstall the update, or fix the issue.  I've tried third party camera apps and they all cant open the camera.
    Thanks for any responses!!!

    No it is not covered under the warranty.  I upgrade the phone with Verizon approved upgrade and it breaks my phone and i am told since it is outside of warranty I am out of luck. I have to live with a smart phone with no camera or pay a huge deductible to have my phone insurance cover it.  I just hope I'm not the only one with a camera problem so maybe HTC will provide another update to fix the camera.  Maybe some day I will have use of my camera again

  • Theme removed from z1 compact after kitkat update

    Hello!
    I recently updated my z1 compact to kitkat. I find the basic xperia theme missing ,that was available for Jelly Bean. I really liked the lock screen that came wih that particular theme and I want the same for my kitkat update too. I could find only few themes in Sony Select. Please suggest where i could get that theme.

    Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
    Unfortunately the Xperia theme is not available in KitKat. The new standard theme is 'Air'. Perhaps you can find the old lock screen image and download it to the phone. You can change the lock screen wallpaper under settings > personalization > lock screen. 
    What are your thoughts about this forum? Let us know by doing this short survey.

  • How do I restore my tabs and tab groups after an update to version 36.0?

    I work with many tabs when I use Firefox. I keep them ordered in Tab Groups, which helps separate the different kids of work I do and interests I have. I have been using this environment for years. When I started my work today, Firefox updated to v36.0, and the following behaviour was noticed:
    1. There is only one tab group when attempting to show Tab Groups in Panorama, as opposed to around a dozen;
    2. Normally though the hidden tabs (the tabs in the same group as the startup group and not the default page) don't download content until clicked, the name of the page and icon, if available, will show on the tab. Presently, the tabs show "New Tab" and no icon. There appears, however, to be the number of tabs that exist across all Tab Groups but now are ghosts this one, default Tab Group. I'd have to add, though, I don't count the number of tabs, so I can't be exactly sure. When clicked, there is just a blank page. So it is odd that Firefox knows they are there but cannot simply attach the address to it.
    I have tried to restore the following files from my Windows Home Server backup to the AppData\Roaming\Mozilla\Firefox\Profiles\<gobbletygook>.default folder:
    1. In the sessionstore-backups folder, I replaced the previous.js, recovery.bak and recovery.js files (not any of the upgrade~) with files from yesterday and from two days before.
    When that didn't do anything, I replaced
    2. sessionCheckpoints.json
    I didn't see any file with a recent date that appeared to be one that I should restore. I should add that I do see hidden files. I thought about restoring the whole lot, but wasn't sure how this would affect the program on v36.0 and the profile files on 35.0.1.
    I have deadlines this week and need to immediately restore my environment in order to make those deadlines. I have no list of addresses to my Web pages to work in IE or other. Any help would be very much appreciated.
    On a second note, I had been wondering recently whether this tab group environment is a suitable way to maintain my work environment. Occasionally, when opening Panorama, I would get an error saying a script is taking too long, but if I clicked Continue, it would display the groups in a few seconds. I had considered putting all of it in Bookmarks though it would be tedious and more difficult to access and open multiple tabs. In the beginning, I tried Tab Groups thinking it was a simple matter of maintaining a table of addresses (in tabs) with a tab group ID or name. How could that go wrong? Well, it has, so it is obviously more complicated than that, and I didn't realise that upgrades would affect personal data. Should I abondon using tab groups?

    With the help of information from user, ptressel, in [https://support.mozilla.org/en-US/questions/1032154#answer-673322 a post here about the existence of sessionstore.js when version 33 was released], I was able to easily recover my tabs and tab groups as follows:
    # close Firefox and, perhaps, allow a few seconds (30s?) for any final closing of files;
    # check to see if you have a sessionstore.js file in your profile folder, named like the one I documented in my original post above;
    # if it is not timestamped prior to the discovery of your problem, open the sessionstore-backups folder;
    # check if the recovery.js file is suitably timestamped and, if not, the recovery.bak.
    # At this point, you are likely to find that none of them are prior to your problem occuring. If so, open your backups of this folder and go through steps 2-4 to find a file prior to your problem occuring.
    # When you find a file, copy it to the root of your current profile folder and name it, "sessionstore.js"
    # Open Firefox. Mine opened up as desired.
    This is a Windows solution. Sorry I can't comment on other platforms, but I'd bet that as this is just a file copy and renaming, it is likely the same.
    For Windows users, you may find you need to sign out and login as an administrator in order to access the backups. You need not logoff your standard account, but do have Firefox closed as described above.
    Hope that helps.

  • No "Voice Dialer" prompting after GB Update

    Has anyone else had an issue with the stock "voice dialer" no longer working properly since the recent OTA to 2.3.4 (Gingerbread)?  I have the same "won't appear / won't disappear" issue with the voicemail notifications, but I have one other issue, and that is that the voice dialer no longer works for me with voice prompting.  I installed the Google text-to-speech data download (which I had to do last update as well), but it has not solved the problem.  This is especially troublesome if I want to make a hands-free call with either my Bluetooth headset or the link in my car.  I did the OTA on the first day (Wed late afternoon) and am now finding the broken voice dialing prompting to be a major hangup.  I push the button and hear nothing.  It will record what I say and then I have to push a button on the screen to confirm the dialing, but without voice prompting, I have no idea if it got the number correct or not.  I read elsewhere from one other forum where an individual had this same problem and a few users suggested using the free "Vlingo" app from the Android Market instead.  I gave it a try, but it behaves oddly with the bluetooth connection (e.g. prompting doesn't come through my headset, but the phone's speaker, though it will use the mic from the headset).  I want my stock "voice dialer" to work again.  Help anyone?

    I solved my issue today within minutes of knocking at the VZW store's door to roll me back to Froyo.  Ready folks?
    1.  Turn off your phone.
    2.  Remove the backing, battery, and sd card
    3.  Leave it sit for a bit
    4.  Reinsert the battery and sd card
    5.  Perform a restart (hold in the power button)
    Phone restarted.  Connected to the car bluetooth.  Now pressing the button to dial brings the voice prompting for dialing back again!
    I have restarted the phone since then and the setting has been retained.  If you lost your voice dialing prompting, please try these steps.  Don't know why they worked (when a restart did not), but it did!
    Now I just have the broken VM prompt that everyone else is experiencing...  Hope a fix is soon.

  • Droid razr m still having promlems after kitkat update

    My droid razr m still seems to be having problems.  I am very frustrated since the update was in May and it is now nearly September.  My Bluetooth cuts in and out. my apps sometimes will not open at all. my battery randomly drains for no reason. The wifi will only connect to my home wireless some of the time.  All of these issues have been reported to Verizon and nothing has been done.  I am not due for an upgrade until December of this year and am also very frustrated that Verizon did away with the early contract renewal.  My husband and I have been with Verizon for nearly 15 years and I am starting to get very frustrated with the inferior phones that Verizon has sold me.

    I know exactly what you mean!! I wonder if the update might be part of my problem as well. My phone drops every single call I get. I have to go outside to accept any calls and it still always drops every single call. Often I can not use the internet on my phone or it randomly drops wifi/internet. It freezes up frequently and my apps freeze up alot. I have been debating on calling customer service but who has hours to waste just to be given the run around and of course my phone would drop the call anyway.
    My internet that I also get through Verizon has been absolutely horrible lately as well. I often wonder if they even care about their customers at all.

  • Incoming mail not working after KitKat update

    I'm getting no incoming email on my phone at all...  The inbox shows my last updated date/time is 06/18/2014 at 2:43pm...  I can send mail with no issues..  I have reset my email settings with both SSL and no SSL with no success...  Anything I can do to get this to work?

    dan1234
    I additionally had to do a hard reset in order to fix both the email and the battery issues...  it sucks to have to reload all my apps, but at least my data was backed up...

  • Galaxy S3 doesn't connect to computer after KitKat update

    I am trying to connect my S3 to my computer but it doesn't connect.  Does anybody know how to get it working again?

    My device it is not rooted.  So these are the instructions. 
    Enable MTP
    Connect the device to a computer using the supplied USB cable.
    If necessary, select and hold the status bar (located at the top) then drag to the bottom.
    Select Connected as a media device.
    Select Media device (MTP).
    Selected when a check mark is present.
    Disable MTP
    Ensure the device is disconnected from the computer or switch USB connection modes.
    To switch modes, select and hold the status bar (located at the top) then drag to the bottom.
    Select Connected as a media device.
    Select Camera (PTP).
    Selected when a check mark is present.
    The problem is that the icon for connected as a media device does not show up. I did not have this issue before the over the air update from Verizon to 4.4.

  • Iphone 3GS overheats after the new update to ios 5

    iphone overheats after new update can I remove the new update?

    Seems to be a bug, file it here:
    http://www.apple.com/feedback/iphone.html

  • Hp slate 7 voicetab android os not Update

    This morning I got a system update on my HP Slate7 Voice Tab for android KitKat 4.4.2.
    After the download was over, it asked for a system reboot. However, on rebooting, the following image appeared on the screen:
    I tried doing a factory reset but that did not work. Neither did removing and putting back the battery. I browsed the Hp support foum and although I found that other users have also had problems getting the update, the remedies they suggested did not work for me.
    It has been eight hours now and there have been no changes on my device. It's still not working.
    I would be highly obliged if someone could help me out.
    Thanks!

    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=ob-118071-1
    click above link
    try download & install
    HP Consumer SupportGoogle Android Jelly Bean Restore Image 
    Print
    Share  
     Feedback
    Download
    By downloading you agree to HP’sTerms of Use
    Overview
    How to install
    System requirements
    DescriptionThis package contains the tools and image needed to restore or replace the operating system image on the supported tablet models running the Google Android Jelly Bean Operating System.
     Release details
    Released:
    2013-04-26
    File name:
    update.zip [1/1, 262.27M]
    Version
    1.05.6
    Compatibility:
    Android
     Fix/Enhancement

Maybe you are looking for