HP SMART WEB PRINTING CLIP OPTION IS NOT WORKING

I have ie 7 & xp. i click select. the clip/print option pops, i click clip and nothing happens. When I click community forum, microsoft visual c+++ run time library pops up & states:runtime error! program c:\program files\internet explorer\iexplore.exe; abnormal program termination. Mine is the only one doing this. I have to go to someone else’s desktop on the same computer in order to use this application. Anyone know what is happening or how I can solve this issue?

What internet browser are each of you using? Can you describe the issue in more detail - is this the only instance when the software causes this failure?
Let me know!

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HP Smart Web Printing Select Button does not appear

Just started to use Smart Web Printing. The Select Button as shown in the help file does not appear on the screen. Instead, a small box "x Select area to remove" shows within the area to print.
Printer: HP Photosmart C6380
System: Windows Vista SP2 Home Premium
Browser: Internet Explorer v9
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Hi,
The HP Smart Web Printing software is not compatible with Internet Explorer 9, you should unisntall it and upgrade to its replacement app HP Smart Print which compatible with your web browser:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02994297&tmp_track_link=ot_faqs/top_issues/en_u...
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

So are we close to getting a version of Smart Web Printing for Firefox or not?

Subject says it all - when, oh when, will we get SWP for Firefox 3+ ?

I'm tired of waiting for HP to supprt this add-on for FF 3.0 and just want SWP gone! From FireFox and my machine.
It started as a very useful add-on but, since it is not being supported, I want it gone
There is no option to uninstall it in my extension manager (it's faded out) and I can not find anything under add/remove programs in XPPro.
I even started a new profile, and it still shows up in the extension manager.
Is there a removal tool or how do I get rid of it? What should I look for in the FF profile.
I thinks I was able to use SWP once before the FF update. I never really got a chance to learn how to use it. Now it is useless.
Why offer something that you are not going to support HP?
Great idea HP, poor follow-thru
Message Edited by BreezyTech on 09-27-2009 05:43 PM

HP Smart Web Printing is NOT WORKING....UGH!

When I click the select button nothing happens. Everything freezes. IE stops responding, I can't close, open, right click, left click.....nothing. I tried several times and each time I had to end the task in Task Manager. I want to uninstalling then reinstall it, but I do not know where to find that option so I can do it. Am I running the wrong version for my OS? Vista Basic Home Premium is my OS and I am trying to run version 4.60 Smart Web Printing. Can someone please help me too?
Thank you,
Tam

HP Smart Web Printing should work with vista and IE 6, 7, or 8.
To uninstall a program go to the control panel and look for a program maintenence option. Select it and a list of installed programs will appear. Select the one you want to uninstall and go for it. Before trying to install SWP again, check to make sure you have the latest version.

HP Smart Web Printing only works on Explorer not Firefox 4 are you going to update this as I do not want to change back to Explorer.

I just downloaded the HP Smart Web Printing which is free for those who purchase printers. It provides ability to select and clip or print web pages. It works on Explorer but not Firefox 4. There are many such questions on forums in both HP and Firefox. I love Firefox and would hate to have to go back to Explorer.
Firefox 4 also does not appear to have "Send to OneNote" either. I used to be able to do this in Firefox 3.

SEE 72 PEOPLE WITH THE PROBLEM AND 13 NEW. LOOK ON YOUR OWN WEBSITE AND GOOGLE TO FIND THE MANY, MANY OF US WITH THIS PROBLEM.

HP Smart Web Printing will not print text

Using IE 8, Attempting to print out sections of a post on a message board. I can use the select tool to select text areas, but it does not go on to the next step. It sits there with the text highlighted but does not give me any side menu to go on to either edit or print the area selected. I have the latest version of the software, also.
Thank you

HP Smart Web Printing should work with vista and IE 6, 7, or 8.
To uninstall a program go to the control panel and look for a program maintenence option. Select it and a list of installed programs will appear. Select the one you want to uninstall and go for it. Before trying to install SWP again, check to make sure you have the latest version.

Hp smart web printing does not work on firefox. HP says this is not their problem and to contact Mozilla. Is there a plug in available?

I just bought a new hp printer. the software has a feature called HP web smart printing. The feature works on explorer but not on Firefox. HP says this is not their problem and suggested I contact Mozilla. Is an add on available and if not will one be made available.
I am using v. 3.6.13. and the printer is HP Officejet 4500.

HP smart web printing is an application that only works with IE. In spite of what HP have told you, if they want their application to work with Firefox they will need to make a version for Firefox. It is not down to Mozilla to make a version of the HP software for Firefox.

I'm running Firefox 3.6.23. I get the message that HP Smart Web Printing is not compatible.

I'm running Firefox 3.6.23 under Windows 7 64 bit. I want to use the HP Smart Web Printing program but under the add-ons I get the message that it is not compatible with this version. What ver. should I be running for compatibility? I saw at one time the icon on the toolbar but it went away after the next reboot. Help.
Ray
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It is listed as compatible with Internet Explorer versions 6, 7, and 8 .
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Smart Web Printing does not show/print german special characters (äöü)

I have installes Smart Web Printing on my computer with WIndows 7. I do use a german localization. Selected text is shown and printed correct, except german special characters ä ö ü. They are even not shown correctly in the menues of the application.

Response to cor-el suggestions:
I tried what you suggested as far as checking the theme (it's "Default 8.0") and deleting the sessionstore files (there was one .js file, one -1.js file and one .bak file). I still have the same slow response problems (especially typing, it has gone dead on me for a short time twice while typing this replay so far, now a third time) and lost of headers and trailers and some data.
I did the suggested actions three times just to make sure that I was doing them correctly. On the first try, the sessionstore.js and sessionstore-1.js was more than twice the size of sessionstore.bak. Since doing what was suggested, the sessionstore.js and sessionstore.bak are, I believe, the same size. I did not write down their size is why I am not certain.
The printing problem appears to only be with one website which is an investment website which I would prefer not to document here. I print from this website each weekday and I have confirmed that the printing problem started when the upgrade to version 8.0 occurred.
I need a solution to this or I am going to either go back to IE (Ugh!) or find another browser. The typing delays are an extreme annoyance since I do lots on the Internet including a lot of emailing. The delays also involve the buttons to select functions within a website.
Is there a way to get back to the version previous to version 8.0?

I do not like the new Smart Print, How can I get the previous Smart Web Print?

Win 7 home ed.
I have 3 computers. On one I have Smart Web Print. It works great and is easy. When I added the 3rd computer I was unable to get that feature and was given Smart Print. I hate it. It takes more steps and thn I don't always what I want and so am wasting paper with it.
My printer is an HP all in one 8500
Sargednso

Opening in the sidebar is the default for bookmarks that are created via a link or button on a website. 
You can check the Properties of a bookmark via the right-click context menu in the sidebar (Ctrl+B; Command+B on Mac). 
In the Bookmarks Manager (Bookmarks > Show All Bookmarks) you can click the More button in the Details pane at the bottom right. 
Make sure that "Load this bookmark in the sidebar" is not selected. 
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Icon for hp smart web printing has disappeared. Have rt clicked on tool bar. Customize. not there

Icon for hp web smart printing has disappeared in firefox. It does appear in IE but I use firefox most of the time. I rt clicked in upper right and chose customize. Icon is not there.

HP stopped updating Smart Web Printing for Firefox a while ago, it was last compatible with Firefox 3.5 - SWP didn't work with 3.6.

Smart Web printing loaded but select button not working

I have used this tool successfully on a previous PC , but I can't get it work on my new one. I have XP and IE 7 installed. I have uninstalled and reinstalled, rebooted and still the same problem.
I select button is not converting into the cross bar, can someone fix it for me? - thanks
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I seemed to have fixed my issue, you might want to try this.
In Internet Explorer select Tools select Manage Add-ons select Enable or Disable Add-ons and besides enabling Show or HIde HP Smart Web Printing, enable HP Smart BHO Class as selecting this last Add-on cured the problem and the button converted to a cross bar

WHEN I CLICK ON MY HP SMART WEB PRINT BUTTON THE SMART PRINT DOES NOT COME UP

ON MY HP PAVILION DV2000 I CAN NOT BRING UP THE HP SMART WEB PRINT PROGRAM WHEN I CLICK ON THE SMART PRINT ICON ON MY TOOLBAR NOTHING HAPPENS

Even though this is an older post I wanted to check in since I came across it. Are you using internet explorer? Is it versions 6-9? If so, I have found that uninstalling it and reinstalling both the Bing bar and HP smart print will correct the problem. I am currently running IE 9 my self.
Here is a link to use to do the reinstall.
I am a former employee of HP...
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" HP Smart Web Printing" not working

I am running Windows Vista Home Premium 64-Bit , IE8, Photosmart C4500 all in one driver software 12.0, Solution Center 13.0, and Smart Web Printing 4.60. I was able to bring up the HPSWP window, but couldn't select the " Select". I finally found this to work.
Open" IE"
Click on "Tools"
Click on" Manage Add-ons"
Make sure "Show or hide HPSWP" is enabled &" HPSWP" is enabled
Close "Manage Add-ons"
If HPSWP icon doesn't show
Click on "Tools"
Click on "Explorer Bars"
Click on HPSWP
Your now in business

hpswp is enabled in addons, everything is right, i click on tools and I can click show or hide hpswp, immediately IE 8 gives a message that " a problem caused the program to stop working correctly".
When is was using hpswp with vista I had similiar problems also. I am now using Windows 7 with IE8.
Would anyone have been expericing the same problem?? Has anyone got a solution???
Thanks

Download Link for HP Smart Web Printing does not answer

Since 4PM GMT + 1 on Thursday the 19. of November 2009
Any solution on the situation ?
Regards
Thomas
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Thanks for your quick answert, I tried your link but to no previal, I sut sit and wait for the browser (IE & Firefox) to answer, the green line just runs slowly to the right, nothing else happens.
http://www.hp.com/global/us/en/consumer/digital_photography/free/software/smart-web-printing.html?ju...
I'm beginning to suspect my firewall/AV to play a rolle here, just down't know how wnad why.
Thomas

HP SMART WEB PRINTING CLIP OPTION IS NOT WORKING

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