HP Smart Web Printing interfering with Internet Explorer

Hello - I have a new dv7-4183cl notebook and I just added a new Photosmart C310 wireless printer. When I added the printer, I installed all of the programs included on the installation disc. Since then, I'm having a very annoying problem with the mouse pointer changing from the typical arrow to the precision select crosshair within the active window of Internet Explorer (not on the address bar, toolbars, bottom taskbar). The effect seems entirely random, but once the pointer changes to the crosshair, it does not change back and I am unable to select anything on the page with left clicks. I have to close the page and open another. If I have multiple tabs, some tabs will be fine and some will not. I also have Safari installed and the problem isn't there so it seems linked just to IE.
When the crosshair is on the screen, I can hilight a rectangular section and a small box pops up saying "clip.." and "print.." So, just to see what happens, I selected clip and it brought up a pane on the left side of the screen for HP Smart Web Printing. I hadn't used this, but it seems to be the culprit because it is randomly turning itself on (so to speak). I've looked through the preferences, but can't find a way to turn it off.
Has anyone had such an issue? Should I try to uninstall teh Smart Web Printing? Is there an update from HP? It is an annoyance, but enough of one that I would return the associated printer and choose another brand if there were no resolution possible. Thank you and happy New Year to all.

Yes, I had the same problem and I found out it is due to the HP software HP Smart Web Printing. If you uninstall that program the crosshair pointer will not show up anymore.

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I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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HP Smart Web Printing interfering with Internet Explorer

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