HP Smart Web Printing is NOT WORKING....UGH!

When I click the select button nothing happens. Everything freezes. IE stops responding, I can't close, open, right click, left click.....nothing. I tried several times and each time I had to end the task in Task Manager. I want to uninstalling then reinstall it, but I do not know where to find that option so I can do it. Am I running the wrong version for my OS? Vista Basic Home Premium is my OS and I am trying to run version 4.60 Smart Web Printing. Can someone please help me too?
Thank you,
Tam

HP Smart Web Printing should work with vista and IE 6, 7, or 8.
To uninstall a program go to the control panel and look for a program maintenence option. Select it and a list of installed programs will appear. Select the one you want to uninstall and go for it. Before trying to install SWP again, check to make sure you have the latest version.

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Hp smart web printing does not work on firefox. HP says this is not their problem and to contact Mozilla. Is there a plug in available?

I just bought a new hp printer. the software has a feature called HP web smart printing. The feature works on explorer but not on Firefox. HP says this is not their problem and suggested I contact Mozilla. Is an add on available and if not will one be made available.
I am using v. 3.6.13. and the printer is HP Officejet 4500.

HP smart web printing is an application that only works with IE. In spite of what HP have told you, if they want their application to work with Firefox they will need to make a version for Firefox. It is not down to Mozilla to make a version of the HP software for Firefox.

Smart Web Printing doesn't work in IE9

Smart Web Printing doesn't work in IE9...
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IE9 has not yet been released in final form, it is still in Beta. I do not know if HP has any plans to support the Web Printing application on IE9, but if they do I would not expect them to release anything before the official IE9 release.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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My HP photo smart C6280 printer does not work with CS6. Any Help?

My HP photo smart C6280 printer does not work with CS6. Any Help?

How does it "not work"?
What OS version are you using?

HP Smart Web Printing will not print text

Using IE 8, Attempting to print out sections of a post on a message board. I can use the select tool to select text areas, but it does not go on to the next step. It sits there with the text highlighted but does not give me any side menu to go on to either edit or print the area selected. I have the latest version of the software, also.
Thank you

HP Smart Web Printing should work with vista and IE 6, 7, or 8.
To uninstall a program go to the control panel and look for a program maintenence option. Select it and a list of installed programs will appear. Select the one you want to uninstall and go for it. Before trying to install SWP again, check to make sure you have the latest version.

Smart Web Printing does not show/print german special characters (äöü)

I have installes Smart Web Printing on my computer with WIndows 7. I do use a german localization. Selected text is shown and printed correct, except german special characters ä ö ü. They are even not shown correctly in the menues of the application.

Response to cor-el suggestions:
I tried what you suggested as far as checking the theme (it's "Default 8.0") and deleting the sessionstore files (there was one .js file, one -1.js file and one .bak file). I still have the same slow response problems (especially typing, it has gone dead on me for a short time twice while typing this replay so far, now a third time) and lost of headers and trailers and some data.
I did the suggested actions three times just to make sure that I was doing them correctly. On the first try, the sessionstore.js and sessionstore-1.js was more than twice the size of sessionstore.bak. Since doing what was suggested, the sessionstore.js and sessionstore.bak are, I believe, the same size. I did not write down their size is why I am not certain.
The printing problem appears to only be with one website which is an investment website which I would prefer not to document here. I print from this website each weekday and I have confirmed that the printing problem started when the upgrade to version 8.0 occurred.
I need a solution to this or I am going to either go back to IE (Ugh!) or find another browser. The typing delays are an extreme annoyance since I do lots on the Internet including a lot of emailing. The delays also involve the buttons to select functions within a website.
Is there a way to get back to the version previous to version 8.0?

I'm running Firefox 3.6.23. I get the message that HP Smart Web Printing is not compatible.

I'm running Firefox 3.6.23 under Windows 7 64 bit. I want to use the HP Smart Web Printing program but under the add-ons I get the message that it is not compatible with this version. What ver. should I be running for compatibility? I saw at one time the icon on the toolbar but it went away after the next reboot. Help.
Ray
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It is listed as compatible with Internet Explorer versions 6, 7, and 8 .
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Download Link for HP Smart Web Printing does not answer

Since 4PM GMT + 1 on Thursday the 19. of November 2009
Any solution on the situation ?
Regards
Thomas
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Thanks for your quick answert, I tried your link but to no previal, I sut sit and wait for the browser (IE & Firefox) to answer, the green line just runs slowly to the right, nothing else happens.
http://www.hp.com/global/us/en/consumer/digital_photography/free/software/smart-web-printing.html?ju...
I'm beginning to suspect my firewall/AV to play a rolle here, just down't know how wnad why.
Thomas

Message: smart web printing is not compatable with my browser

I have latest version[4.6] of smart web however when i try to use i get a message saying MY browser is not compatable...
I am using internet explorer 6

I understand that the message gives that Firefox does not support the printer giving issues as well as Robo Form is not filling in forms for Firefox.
Please consider the troubleshooting steps suggested:
*[[Fix printing problems in Firefox]]
As for the addon/extension I can recommend trying Safe Mode to see if there is an issue with one of the add ons, or disable each of the extensions to troubleshoot what might be interacting with this feature.

27xi and web printing is not working properly with Firefox

I just bought this HP 27xi monitor at Costco and thinking about buying another soon.
I use Firefox and went to print this page on the web that I have printed before using my HP desktop and smaller HP monitor and had no problems. Last night I try to print up the same page and it is a wide mess. I try using the shrink to fit. I try lowering to below 50% and then the information moves from row to row so it makes no sense.
I was told by Costo Consierge that I need to try another browser like Internet Explorer to see if that helps. My Firefox is up to date. My MS OS Win & Pro is up to date. My MS Office 2013 is up to date and just recently reinstalled. I have installed the proper driver for this monitor and made sure it was up to date from HP site. My printer is newer HP 8600 and it's drivers are up to date. I checked all my drivers for my CPU and they are all up to date.
So are there no good drivers for this monitor for Firefox and Win 7 Pro and will I have to revert back to IE?
This question was solved.
View Solution.

I was able to track down someone who pointed me in the right direction. The problem is that Firefox doesn't come with the right drivers for this monitor. So I went to Mozilla and found a plug in that worked. What you should be looking for is a What You See Is What You Get or WYSIWYG editor. So plug that term in at Mozilla site and up will pop up a few of these editors. I used the Xinha one which was the most popular one downloaded.
https://addons.mozilla.org/en-us/firefox/collections/nfroidure/wysiwyg/
I don't have to go back to IE now even though Costco concierge recommended I do that. How lame is that? The guy at the Costco store knew more than the tech support crew.
I love this monitor and plan to buy another and another cpu but would NEVER ever buy direct from HP again with only 20 day return policy. Will be buying a Dell 8700 with Win 7 Pro from Costco since none of the HP machines have 7 Pro on them. Today MS announced they will offer Win8 upgrades for free with Bing strings. They now can only give it away since no one wants it.

Firefox updated itself to 3.6.9 and now I can't print anything from an open page, because HP Smart Web Printing doesn't work with this version. What's a replacement extension?

"An unknown error occurred while printing."

I have the exact same problem. I updated to 3.6.12 and encountered the "blank page" printing problem. I ended up re installing Firefox 3.0.19. Printing works great. Also Firefox 3.5.15 gave the same blank page printing problem. I also installed "Better privacy" and " Ghostery"at the time of updates. These programs do not run under the 3.0.19 version. Not sure if if they are related to the problem. Good luck and hope a solution to the problem comes about.

HP Smart Web printing Extension not compatible with Firefox 3.6

When will HP
(1) provide/correct the update link for this extension?
(2) update the extension to work with Firefox 3.6?

Hallo, I don't know where you are writing from, but i have had exactly the same problem, if you find a solution i will appreciateif you could inform me. I am italian and live nearby Florence, Italy. Thank you
Oldbwl wrote:
SWP Version 4.6 has been known not to work with FF 3.6 ever since the latter was released - I don't know if it worked in the beta's as I never tried any and I can't see any complaints on here.
It is very surprising that HP have not brought out an update, considering the amount of time involved, I suspect that they have now dropped support for this utility. I hope I am wrong because it was exceptionally useful.
Oldbwl wrote:
SWP Version 4.6 has been known not to work with FF 3.6 ever since the latter was released - I don't know if it worked in the beta's as I never tried any and I can't see any complaints on here.
It is very surprising that HP have not brought out an update, considering the amount of time involved, I suspect that they have now dropped support for this utility. I hope I am wrong because it was exceptionally useful.

Printer wont print: "HP Smart Web Printing is not compatible with FF 37.0.1" Also, I can't fill forms with Robo Form

No details needed

I understand that the message gives that Firefox does not support the printer giving issues as well as Robo Form is not filling in forms for Firefox.
Please consider the troubleshooting steps suggested:
*[[Fix printing problems in Firefox]]
As for the addon/extension I can recommend trying Safe Mode to see if there is an issue with one of the add ons, or disable each of the extensions to troubleshoot what might be interacting with this feature.

HP Smart Web Printing and Firefox

Was able to update IE8 with Smart Web Printing, but not working in Firefox. Will an update be available for Firefox?

I believe an updated version of SWP will be released that'll work with FF 3.x.x. However, there is no release date specified by HP.
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I am an ex-HP Employee.

I do not like the new Smart Print, How can I get the previous Smart Web Print?

Win 7 home ed.
I have 3 computers. On one I have Smart Web Print. It works great and is easy. When I added the 3rd computer I was unable to get that feature and was given Smart Print. I hate it. It takes more steps and thn I don't always what I want and so am wasting paper with it.
My printer is an HP all in one 8500
Sargednso

Opening in the sidebar is the default for bookmarks that are created via a link or button on a website. 
You can check the Properties of a bookmark via the right-click context menu in the sidebar (Ctrl+B; Command+B on Mac). 
In the Bookmarks Manager (Bookmarks > Show All Bookmarks) you can click the More button in the Details pane at the bottom right. 
Make sure that "Load this bookmark in the sidebar" is not selected. 
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

HP Smart Web Printing is NOT WORKING....UGH!

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