HP Smart Web Printing Window is Empty

I just installed Version 4.6 under IE8 (under Windows 7 64-bit). When I show the HP Smart Web Printing Window, it is empty with a white background (i.e. there is no selection tool). I checked IE's add-ons and everything you would expect to be enabled is enabled:

Per HP Support's recommendation, I unistalled and re-installed Smart Web printing and that resolved the problem.

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Is HP Smart Web Printing compatible with Windows 7 Ultimate 32 bit and Internet Explorer 8 and 9?

Is HP Smart Web Printing compatible with Windows 7 Ultimate 32 bit and Internet Explorer 8 and 9?

HP Smart Web Printing has been replaced with HP Smart Printing. It does support Windows 7 and IE 6 to IE9. See this page for information.
Bob Headrick, HP Expert
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Windows installer trying to install smart web printing

Hi,
Everytime I click on my computer to open a folder or on the start button, windows installer tries to install smart web printing and I get an error message everytime. I have to manually close the window everytime.
I tried to remove smart web printing in the control panel but it didn't work. I also tried to install the new version of Smart web printing and unstall it but it didn't work.
How can I solve this issue? I want to stop windows installer to try to install smart web printing everytime I open a folder.
I have Windows 7.
Thank you very much.
Marie
This question was solved.
View Solution.

Hi,
Finally I've figured out a way to solve this. I typed msconfig in "run", and unchecked all the HP, Smartweb printing and windows installer items in the services and startup tabs. I don't have the problem anymore.
But thank you very much for your help!

HP Smart Web Printing / IE8 / Windows Vista: Cannot get icon to appear!

I've installed HP Smart Web Printing 4.5.1 in IE8 running under Vista SP2. I cannot get the icon to appear. Under Tools/Manage Add-ons, "Show or Hide HP Smart Web Printing" is reported as "enabled". When I select "Show or hide HP Smart Web Printing" under the double arrows at the far right of the tool bar, nothing happens. I see others have had some success at getting through this, but nothing seems to be working for me. I've tried removing and re-installing the utility to no avail. What do I have to do?

Hey HP ... Does anyone from HP monitor these posts and provide answers, as one might expect? Is anyone listening? Is anyone there? Does anyone CARE?

Smart Web Printing & blank print preview window but prints anyway

I can successfully print using Smart Web Printing on my W7 laptop. My Deskjet F380 is set up to always display a print preview before printing but when I use Smart Web Printing the print preview is always blank but it still prints correctly. I have no problems with the print preview from IE8. Has anyone else encountered this problem?
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this problem has now resolved itself - I think since the latest HP update.

HP Smart Web Printing interfering with Internet Explorer

Hello - I have a new dv7-4183cl notebook and I just added a new Photosmart C310 wireless printer. When I added the printer, I installed all of the programs included on the installation disc. Since then, I'm having a very annoying problem with the mouse pointer changing from the typical arrow to the precision select crosshair within the active window of Internet Explorer (not on the address bar, toolbars, bottom taskbar). The effect seems entirely random, but once the pointer changes to the crosshair, it does not change back and I am unable to select anything on the page with left clicks. I have to close the page and open another. If I have multiple tabs, some tabs will be fine and some will not. I also have Safari installed and the problem isn't there so it seems linked just to IE.
When the crosshair is on the screen, I can hilight a rectangular section and a small box pops up saying "clip.." and "print.." So, just to see what happens, I selected clip and it brought up a pane on the left side of the screen for HP Smart Web Printing. I hadn't used this, but it seems to be the culprit because it is randomly turning itself on (so to speak). I've looked through the preferences, but can't find a way to turn it off.
Has anyone had such an issue? Should I try to uninstall teh Smart Web Printing? Is there an update from HP? It is an annoyance, but enough of one that I would return the associated printer and choose another brand if there were no resolution possible. Thank you and happy New Year to all.

Yes, I had the same problem and I found out it is due to the HP software HP Smart Web Printing. If you uninstall that program the crosshair pointer will not show up anymore.

Hp smart web printing

hi there,my hp deskjet d1660 works ok,but i have a problem.when i find a particular paragraph on a web page i click on select,Then drag the mouse to the picture,or paragraph.Then click clip,or print.The print box comes up,and i click print.The printer just puts out a blank paper.It worked fine the first 3,or4 times then every time i try to print a paragraph by going through the proper steps as obove the same result.The printer does not copy what i am trying to print.So I have to keep printing out the full amount of pages to print what i want.THIS IS VERY FRUSTRATING BECAUSE INK IS VERY EXSPENSIVE!!!! Why does my printer work the old way,but KEEPS GIVING ME A BLANK PAPER WHEN I USE THE "HP SMART WEB PRINTING??"Like I said my printer does work properly,but it won,t print when I click select,and drag my mouse then click "clip",and hit print.It just spits me out a blank paper.What can i do to fix this???Sincerely,Weatherwizard

When you say the screen always appears, are you wanting the HP Smart Print to minimize so that you can't see it, do you want it only to appear on one tab and not all of them, or are you wanting to get rid of HP Smart Print all together?
I'll do my best to help you but I do not have Internet Explorer 8. Also, what kind of computer are you using (ex. Windows 7, Windows XP, etc)? I hope I can help but I can not install IE8 right now since I am working with Smart Print and how it does not work at all on IE10. I'm more than happy to help if I can.
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HP smart web printing with vista home premium and IE7

hello,
>my computer is HP pavillion slimline s7700n , printer AiO C4340, OS vista home premium 32 bit, IE is 7
>i just install HP smart web printing....this software work good when i am at my netzero main page (icon,clip, edit and print)
>
>i try to change browser (google chrome...found the icon...send it to IE toolbar...it work a couple of times...then died)
>
>HP/SWP icon is there on IE toolbar...clip book is there....alll clips are there....BUT editor show blank page only, so are prints.
>i can not understand why . i hope somebody can help.
>thanks

Driver_Found wrote:
I have installed Windows Vista 64-bit on a new computer (HP of course) and want to be able to use HP's "Smart Web Printing" software. I have used it quite a bit on a Windows XP machine and love it. Looking at the download page, it appears that the Smart Web Printing software is not compatible with Vista 64-bit. Is this correct? Will a new version be coming out that will be compatible?
Have you tried installing it anyways and see what happens?
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HP Smart Web Printing 4.6 Error Message

I am running Windows 7 Professional, 64 bit, and IE9. I have downloaded and installed HP Smart Web Printing, Version 4.6, but it will not work. The popup error message I get reads: "HP Smart Web Printing must be updated to run on this browser. Would you like to check http://www.hp.com/go/swp/4_6_0_0/IE9/eng for a newer version? When I click on Yes, the webpage displays a message that the webpage cannot be found: "Sorry, we can't find that page."
Anybody know how to fix whatever is causing V4.6 not to run?

HP Smart Web Printing has been replaced with HP Smart Printing. See the page here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP Smart Web Printing installed but no symbol in browser

I just downloaded HP Smart Web Printing and it apparently installed itself (if I try installing it again I am told that it is already installed). When I try to use it I cannot find any appropriate symbol anywhere on the browser.
QUESTION: Is there some other way to start HP Smart Web Printing if the symbol does not appear after installation (hot key, menu option, list of programs)?
Windows 7 Ultimate 64-bit DE, Internet Explorer 8 32-bit DE
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OK, I found out where the mysterious icon is hidden, thanks to a response given to Bonnie on January 19th 2010.
In my case (IE8 German), I found that it is necessary to click the >> button at the end of the tool bar and that reveals additional icons, one of which is labeled "HP Smart Web Printing":

HP Smart Web Printing Breaks Firefox

HP Smart Web Printing Breaks Firefox Navigation bar.
OS: Windows 7
Browser: FireFox 3.5.6
Application: HP Smart Web Print Version 4.6
After installing it basically broke the Firefox browser bar.
Here is the FriendFeed Conversation

As far as I’m concerned this is by far the most intrusive and inconsiderate update HP has every released. Be where – if I had to guess I would say that HP is using EDS to do it’s update/releases. I only say this because as someone who worked for EDS for 14 years, I can tell you they are used to telling their end user what they must have how they are going to get it instead of the other way around. This is one of the main reasons I left EDS in 1999. So do not trust HP anymore. Always make a restore point before you apply any updates and only apply update when they apply to you and the way you use your computer. I for one am going to turn off HP update notices because I don't even want to know about an update unless I have some problem I need to solve.
System Info:
OS: Windows Vista Home Premium SP2 32 bit (all current updates applied as of 01/15/2009).
Browser: Firefox 3.5.7
Problem Area: Firefox Add-ons
Problem and Solution:
Hp Update notified me an update for HP Smart Web Printing to version 4.60 is available. Because I like to keep my computer software up to date I clicked install, what a mistake. The first thing I noticed is that the Norton Toolbar 4.0 was missing in Firefox 3.5.7. Turned out it was BROKE and/or disables although Firefox showed it as being present and enabled it was not, along with other Add-ons for Firefox.
Things I tried:
1)      Exit and restarted FF (no effect)
2)      Disable HP Smart Web Printing and Restarted Firefox (Norton Toolbar reappeared but still was not working along with other Add-ons.
Final Solution:
1)      Uninstall HP Smart Web Printing (I check delete/no to save anything)
2)      Ran System Restore and restored to the latest System Check Point which was before the 4.60 update was applied because Windows was prevented from or just didn't create an automatic restore point in order to undo the update.
3)      Uninstall HP Smart Web Printing again and again I didn't save anything (Why? I have no idea but it appeared that even though the previous version of HP Smart Web Printing should be installed it seems that the 4.60 updates are applied to it so it’s the only way I could get Firefox and the other Add-ons working right) Norton Safe Web still doesn't work right and is a 100% dysfunctional.
NOTE:
All Firefox Add-ons seems to be working except Norton Safe Web function. The green tick mark no longer show up so you have no way of know if the site is Safe or not until you click on a link in Google search so Safe Web will check it which as far as I'm concerned diminishes the protection/function 100%. The only solution may be to uninstall Firefox and reinstall it, which at this time I've not done because I am still trying to find a way around it.

HP Smart Web Printing feature, problem with IE7 and FireFox3

"HP Smart Web Printing" problem with Internet Explorer 7 and FireFox 3I have a laptop that came with: Windows Vista Home Premium, Internet Explorer 7, FireFox 1.9. Everything worked fine.
Recently I bought a "HP Photosmart C4580 All-in-One" printer that came with a free software "HP Smart Web Printing".
Smart Web Printing worked fine with FireFox 1.9 browser. I liked it very much, because with it, I could print only the portions from the web page that I want, thus saving on inks. It really does more than that.
With IE 7, Smart Web Printing was a disaster. IE 7 stopped working. Every time I closed a web browser window, IE7 would stop working and start all over again. It happened all the time.
On suggestion from Microsoft Windows help desk I "Reset IE Setting". This solved the IE 7 problem , but it also removed the Smart Web Printing feature.
Next, one day I downloaded latest version of FireFox browser "FireFox 3". Once again I lost the Smart Web Printing Feature, because it was not compatible with FireFox 3.
Now here I am with no "Smart Web Printing" feature at all.
Any suggestion how can I get "Smart Web Printing" feature back. I love the feature
Thanks

March 27th 2009 I've just downloaded HP Smart Web Print onto an HP a6500f desktop system running Vista-64. I first installed it as a limited user and I get no icon in the IE7 taskbar. I examined the manage add-ons dialog and it was installed but the toolbar configuration has no control icon for SWP icon.
Then I logged off and logged on as a privileged user and downloaded again and tried to install. This 2nd installation actually REMOVED my first installation.
So I then downloaded for a third time and installed and it finished installing but there was no SWP icon in the tool bar. I examined the Manage Add-Ons dialog and saw one in there on the left side. I transfered the inactive icon to the active side of the dialog and then I immediately had TWO SWP icons in the task bar. (*mumble grumble*). So I removed one and all is OK now as long as I use the IE7 as a privileged user.
If I go back to being a limited user (not an unreasonable thing to do is it?) I don't have an SWP icon. Trying to install SWP application again only cause it to want to remove the existing installation.
I'm not very impressed with this behavior.
Is there anything that can be done to get SWP to work for limited users?

HP Smart Web Printing Select Button does not appear

Just started to use Smart Web Printing. The Select Button as shown in the help file does not appear on the screen. Instead, a small box "x Select area to remove" shows within the area to print.
Printer: HP Photosmart C6380
System: Windows Vista SP2 Home Premium
Browser: Internet Explorer v9
[email protected]

Hi,
The HP Smart Web Printing software is not compatible with Internet Explorer 9, you should unisntall it and upgrade to its replacement app HP Smart Print which compatible with your web browser:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02994297&tmp_track_link=ot_faqs/top_issues/en_u...
Shlomi
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HP Smart Web Printing 4.60 is incompatible withg Firefox 3.6.12l; what can be done, please?

My computer (desktop) runs on Windows XP2002 SP3 and Microsoft Works home edition. My new printer HP Photosmart Premium c390g-m has "smart web printing", but this feature is incompatible with my system, I am told. Can anything be done about this, please?

Talk to HP about when they're going to update that Smart Web Printing application to work with Firefox 3.6+ versions.

HP Smart Web Printing 4.6 is incompatible with Firefox 4.0.1.

Are there any updates to HP Smart Web Printing?

Hi,
There's nothing compatible with Firefox 4.0.1 yet.
Regards,
DP-K
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HP Smart Web Printing Window is Empty

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