Hp soluation center can't detect any hp devices

have installed the software and drivers on a acer laptop with windows vista home basic,all software and drivers installed. when i clicked on the shortcut for hp solution center it said it can't detect any hp device. but when you print the printer prints the other software works. the printer driver is installed. also when i plug the printer in the safely remove hardware said safely remove usb mass storage device - drive (f. please help thank you hp photosmart 7260

i downloaded the software from hp,it was for windows vista 32 bit . it loads but the hp solution center said it can't detect any hp devices. the rest of the software and drivers work. thank you

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