HP solutions center stopped working for photosmart d110a

After using HP Solution Center (HPSC) for scanning on my D110a via wireless connection to my Win8 laptop (all current win8 updates installed) for many months it just stopped working. The printer is recognized in HPSC but after selecting the Scan Picture button it times out with error "The scan cannot be performed because another computer is using the networked device." The extended error informations is 8, 0, [(18, -2147467259)]. I have downloaded, uninstalled and reinstalled HPSC three times and rebooted the pc and the printer each time to try and fix the problem without success. I can see the printer in the Windows Control Panel and can print to it from all networked computers in the house, just no scanning.

Hello again DocRocks,
I have a few other suggestions that we can try.
This may take some time to get all the ducks in a row but I think it may prove to be successful for us.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
Once the printer is connected to the wall outlet, please do a proper shut down with the use of the on/off button. This will do a semi power reset on the printer .
I am going to give you a link for Uninstalling the Printer Software. Do a complete uninstall of the software and drivers and once it is complete, please restart the computer.
When the computer is back on, disable any firewalls or anti virus protection. We don't want anything getting in the way when we do the new installation.
The next link i have for you is the HP Photosmart Full Feature Software and Drivers. Save this file to the Desktop of the computer so that it creates its own icon. This will make it easy to find when the download is complete.
While the download is taking place, we are going to move over to the printer. On the front panel of the printer use the right arrow key and go to the Setup Icon. Once in the Setup menu, use the right arrow key and go to the Wireless option and press OK. Scroll through the Wireless options until you see Restore Network Defaults. Once the defaults have been reset we are then going to run through the Wireless Setup Wizard.
The Wizard will get the printer back on to the network and you will be prompted for a user name and password.
Back on the computer the download should be complete and you can now double click on the new icon. Follow the installation instructions. You will be given connectivity options and when you choose wireless, you will be asked to type in the IP address that can now be found on the printer.
This should take care of the issues that you have been experiencing.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks again for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Similar Messages

Solutions Center not working. Photosmart C306g. Windows 7 64 bit. "Parsing Error"

HP Photosmart C306g
Windows7 64 bit
When I click on the HP Solutions Center on laptop to scan, I get the Error message "Parsing Error in file C:\ProgramFiles (86)\HP\DigitalImaging\bin\hpqscloc\1033.xml"
Worked just fine in the past,not sure when it stopped working.
Spent 4 days trying to uninstall & reinstall from internet. Just ordered the cd because I couldnt find mine.

HI Bonnie-Boo,
Here is a link to a post that Travis_C solved an issue for someone with the same error message you are getting. The steps are general so if you need any help or need anything let me know. Also you can find out more about parsing errors here.
If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.

HP Solutions Center stopped Working on Windows 8

I have been using HP 3210 all in one printer for quite some time on Windows 8. All of the sudden earlier this week or last, I noticed the Solutions Center no longer worked. A message comes up saying the device software has not installed correctly. I have tried reinstalling the entier software, but get the same response. Any ideas of why it was working and now all of the sudden it does not. the printer still prints out fine, just can't use the solutions center.

Hey @BOWZ,
Welcome to the HP Support Forums!
I would like to assist you today in resolving the error with HP Solutions Center 'Device Software has not installed correctly' with your HP Photosmart 3210 All-in-One. Being that you're running Windows 8 there is a good chance that if this was working for a period and suddenly stopped working a Windows Update most likely caused the conflict. Now I know you have already tried reinstalling your software and that failed to resolve anything. I'm going to offer a few more steps here to get your Solutions Center software up and running again.
Step 1: Uninstall your HP Software:
Open your start screen by either clicking on the Windows start button on the bottom left of your computer screen or by selecting your Windows button on the bottom left hand corner of your keyboard to the right of the Ctrl button
Once your Start screen opens just type 'programs and features' and the Programs and Features option should automatically populate. Should it not show as an option then you may need to select 'Settings' on the right hand side and then choose 'Programs and Features'
Once Programs and Features launches a list of all the programs installed on your computer will populate. Locate the HP Photosmart C3210 software and uninstall it. Note: you should see a file that says 'HP Photosmart 3210 basic driver' and one that shows 'Solutions Center,' ensure that they are removed from your computer.
Once the HP Software is uninstalled then reboot your computer
Step 2: Empty your Temp Files:
When your computer comes back on, reopen your Start screen and type 'Run'
Select the Run box and then type in the run box %temp% and select OK
When the Temp folder opens select Ctrl + A at the same time on your keyboard to select everything in the Temp folder
Next release Ctrl + A and select Delete on your keyboard
Almost everything should delete out of this Temp folder. If any files are still being used on your computer you will have the pop up to 'skip' these.
Note: Only Temporary files are being deleted. No files or folders for your actual computer will be removed by doing this.
6. Once the files in the Temp folder have been deleted then close the folder
7. Right click on your Recycling Bin on your Desktop and left click on 'Empty Recycling Bin'
Step 3: Run an MSCONFIG Selective Startup:
Reopen your Run box again and this time type msconfig and select OK
When the System Configuration Utility opens select 'Selective Startup' and uncheck 'Load Startup Items'
Click on the Services tab at the top and uncheck 'Hide all Microsoft Services' at the very bottom
Select Disable All on the right hand side
Select Apply and OK
When prompted, restart your computer 1 more time
Step 4: Reinstall your Software and Drivers:
You're now ready to reinstall your HP Software and Drivers. Please select this link: HP Photosmart and Officejet Full Feature Software and Drivers for your drivers.
Select Download and Run the HP installer when prompted
Follow the on screen instructions to complete the install of your HP Photosmart 3210 All-in-One.
Does Solutions Center work now?
If yes, please re-enable your Startup Services again.
How to Enable Startup Services:
Open the Run box and type msconfig and select OK
When System Configuration Utility opens select 'Normal Startup'
Select Apply and OK
Restart your computer again when prompted
Please let me know if these steps resolve your issue. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

HP Solution Center stopped working and HP Print and Scan Doctor cannot find my OJ4680

HP Solution Center came installed on my HP G60 notebook with Windows 7 premium 64 bit. It suddenly stopped working--it says it cannot run because the device installation is not complete. If I open HP Sup0ort Assistant it says the OJ4680 is ready and it is designated as the default printer in Printers and Devices but when I try to run HP Print and Scan Doctor it cannot find it--it can only find OJ4500 which I use when I'm in my second home. Please help me fix this as at this point I can't print or scan.

Thanks for the help and quick response. I haven't tried your solution yet because before I received your instructions I updated the drivers again and it appears to be working though I've had a message since then that I couldn't scan because my device was offline which was not true as I had just printed a document. I used HP Print and Scan doctor and followed the steps which included turning the device off and unplugging it for 60 seconds. I can now copy, print and scan but I still have the yellow triangles with exclamation points on both my PC and all in one. I'm not sure I want to do more at this point since everything is working well at the moment. BTW my laptop is set for automatic updates by HP and Microsoft, why didn't they keep this problem from occurring?

HP Solution Center stopped working after Flash Player problem

HP solution Center won't open. Flash Player deleted in error. HP automatic update just before issue.
HP Photosmart C7280
Windows Vista 32-bit
Google Chrome says Flash Player automatically updated when try to download
Printer and scanner working from printer
This question was solved.
View Solution.

Hi,
Make sure to update the latest Flash Player for your PC (And not the Google Chrome) Plugin by going to http://get.adobe.com/flashplayer via Internet Explore.
Reboot the PC and try launching the HP Solution Center again.
If the issue persists, insert the printer installation disk.
Open Computer, right click the CD Driver and select Browse.
Enter the Setup Folder.
Enter the SolutionCenter folder.
Right click SolutionCenter.msi (May be identified by its different icon) and select Repair.
Confirm any prompt or alert, reboot the PC if prompted to and check for any change,
If the problem still persists, please let me know what error you may get while trying to open the HP Solution Center,
Regards,
Shlomi
http://get.adobe.com/flashplayer
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HP Pavilion dv5 running Windows 7 Pro 64 Bit. HP Solutions Center stopped working.

Error message when I try to open HP Solutions Center is:
"HP Solution Center cannot run because your device installation is not conmplete
Please plug in the USBV cable or re-run the setukp program from the installation CD for a network installation.
If this does not complete the installation, or you do not have the CD access the HP help files by clicking the Start menu."
Printer is HP Officejet 4500 Wireless
USB cable has been plugged in with no response.

Never mind. Found my original CD and it is fixed.

Can any one find a solution to this problem [ID CC 2014 has stopped working] for this file{link included}

Hi all,
Can any one find a solution to this problem [ID CC 2014 has stopped working] for this file{Dropbox - Questions CH-5 .indd}
Note: I could open it, but suddenly I have faced this issue with just this file no any other of my files.
Thanks for your help.

try the blind export to .idml script at Adobe Community: InDesign 6 is crashing when attempting to open a particular document. All others are opening OK.

Swipe down/up for notification and controle center stop working

Hi guys,
I got today my new IPhone 6+ running iOS 8.0.2 and after a while the swipe up gesture for the control center and also the swipe down gesture for the notification center stops working on the home screen and in apps.
On the lockscreen the gestures still working.
It happend now 3 Times today but I can´t see any System behind this.
And it happens also that the System freezes some times for a few seconds, I saw it happen In safari and mail app.
Hope these are only bugs in iOS which will be solved soon.

Hello Eric Grylls,
Thanks for contributing to the Apple Support Communities.
If you're not able to access Notification Center or Control Center (other than using Assistive Touch) on your iPhone 5s since the latest update, I recommend following these troubleshooting steps mentioned in this article:
iOS: Not responding or does not turn on - Apple Support
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
All the best,
Jeremy

Catalyst control center stopped working

HP Pavilion HPE h8-1287c
Video card Radeon HD 7450
Windows 7 64-bit
Error message "Catalyst Control Center stopped working......."
Two monitors connected, HPw2408h and TV. HP monitor is connected using DVI and the TV using HDMI.
The issue is that when the pc starts things run fine. WhenI want to have the sound to the TV I switch the Sound Playback to AMD HDMI Output and the TV now has the sound. After a while I will get an error message "Catalyst Control Center stopped working.......". When Sound Playback is opened the AMD HDMI Output is no longer working and has a red arrow pointing down and it indicates the AMD HDMI Output is "not plugged in".
I have download the latest drivers and still have the same results.
What is needed to correct the issue?

Hello insco6750,
When you updated the drivers did you install over top of existing software or uninstall beforehand?
First we should try ripping everything ATI off of the system, including software, drivers and CCC. You should be able to uninstall everything through Add/remove programs.
After you remove everything reboot and let windows reinstall it's own drivers and software. You don't need CCC to do dual monitors so we can do testing without it.
Once you let windows install see if your HDMI output no longer works when you switch to the TV.
Post back your results after completing this.
If I have helped you in any way click the Kudos button to say Thanks.
The community works together, click Accept as Solution on the post that solves your issue for other members of the community to benefit from the solution.
- Friendship is magical.

Ethernet suddenly stopped working for no apparent reason

My late 2011 MBP is usually functioning as a desktop with external display and keyboard/trackpad, so I have it connected via ethernet when it's on the desk. However, my connection suddenly stopped working for no apparent reason.......... BUT clearly not a router problem as there's no problem with the wifi connection. System Preferences > Network > Ethernet is telling me:
Status: Connected. Ethernet has a self-assigned IP address and will not be able to connect to the internet.
Dunno how this happened, as to my knowledge I didn't actually do anything to cause this problem, just randomly stopped working. Any solutions much appreciated, thanks :-)

Please post a screenshot of the Network preference pane. Be careful not to include any private information.
Start a reply to this message. Click the camera icon in the toolbar of the editing window and select the image file to upload it. You can also include text in the reply.

My ipad 3 Bluetooth stops working for several seconds every few minutes

My ipad Bluetooth stops working for a few seconds every few minutes...very annoying. Any solutions?

firefox has become a somewhat of a pig. it is actually funny and i know this problem will soon be cured but.... here was this "anti-IE" thing that came out a while ago saying "we're the fastest browser in the world" and indeed they were. as a 13 year microsoft employee/veteran i was reluctant to try it, but try it i did. that was years ago. now all of a sudden here i am and for the past several months at least, firefox has been pausing every few seconds or so. it is totally annoying and has me researching the cause. i'm a techie/quite computer literate and know how to tweak and configure to get every last ounce of speed out of my system. let me tell you... firefox is no longer the fastest browser on the planet.... they have issues. why? they have a lot of code and maintaining a complex piece of software (they are finding) is not easy. BUT, the problem lies within firefox's code base... i've used the latest version of IE, safari and chrome and neither is suffering from the pausing problem.
how can you repro this problem? go to any webform (gmail, this forum, et al) and start typing... there will be an annoying pause every few seconds. while pausing, firefox pages out to disk, despite there being TONS of physical memory available... AND i have set my system to NO pagefile, yet firefox is paging...
or, go to a long webpage (e.g. ebay and set the search results to 200. then just use your cursor to scroll down the page) and you'll see the same problem.
hurry firefox... fix this annoying problem. i've been a happy and loyal FF user for at least 5 years

Thunderbolt stop working for some seconds

I have a Macbook PRO Retina 15'' Early 2013 and I have the problem that one of the two thunderbolt stop working for same seconds.
I often use both ports: one for ethernet and the other for external monitor through DVI.
If I am using the ethernet in the problematic port, until a random time (between 10 minutes or 8 hours) my mac disconnects from the network. I have to pull out and in the adapter to restart the connection.
If I am using the DVI adapter, sometime the monitor is seen as disconnected and after 2-3 seconds it is again reconnected.
Can be an hardware problem or only software?
Thanks

Yes.
Have been added a lot of different other problems: not respond after stop, Wi-Fi and Bluetooth not working or not usable, usb disconnections, kernel panic, sometime is impossible to reboot...
The Apple support has decided to change the mainboard.
I am disappointed on how Apple is managing my problem, because they have told me wrong procedures. They have not proposed to me anything to apologize for the wrong information given... I have ever thought that the customer policy for Apple is different from other company and I was very excited to buy my first macbook.
I have bought a macbook that costs over 2200€ and the only solution is to wait at least 5 working days for repair: I need for work, not for fun...
My old Dell costs less that 1200€ and offers, with the same cost of an Apple care, a repair service in 24 hours and accidental damage assurance.
I hope they can restore the good opinion that I have build in my brain and destroyed in 3 days...

Hi my abode photoshop cs 5.1 stop working for windows 7

abode photoshop cs5.1 stop working for windows 7 error

I have a subwoofer and 5 speakers (2 for front, 2 for rear, 1 for center)...Philips MMS460 5.1. Connection to the on-board RealTek HD Audio is simple, orange for the subwoofer, green for front and black for rear.I have already tried downloading the latest drivers from the motherboard manufacturers website,I have tried connecting the subwoofer connectors to different jacks (reversed black and green).
I have experimented with the settings in the RealTek HD Audio Manager and Control Panel->Sound windows. Nothing works.
These exact same subwoofer and speakers worked perfectly fine in vISTA Home basic
1. Disconnect the speaker system from the pc rear audio panel
2. Remove the on-board audio using the "Add or Remove Hardware" option in Control Panel
3. Reboot the pc, install the driver. Re-connect the speaker system.
4. Using the Sound applet found in Control Panel, configure the speakers for surround sound
5. Reboot the pc.
And now resume all of that ...i have been on Realtek hd audio manager->Speaker configuration set on 5.1 making the test ...EVERITHING WORKS FINE but ...finally when i open for example WINAMP AND PLAY A SONG ....is only played on front *or stereo..So on what im wrong?

Solution center suddenly ask for enabling Adobe Flash player for internet explorer for scanning

Solution center suddenly ask for enabling Adobe Flash player for internet explorer for scanning. However, flash player is installed and enabled, but HP Solution center keeps asking for enabling and doesn't let me scan.
Any suggestion?

Hello there! Welcome to the forums @yuvalyanai
I read about the issue you are having with scanning, as you are seeing a message to enable Adobe Flash player.
To begin, I would like to know some more information:
Which operating system you are running and which printer you are working with?
How Do I Find My Model Number?
Which Windows Operating System am I running?
Can you make copies successfully?
Can you print from your computer?
Have you tried updated Adobe Flash player?
Can you scan successfully from Microsoft Paint?
How is your printer connected to your PC, wireless, ethernet or USB?
In the meantime, try resetting the printer:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
I hope to hear from you, have a wonderful weekend
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Gtx 970,,Stopped working for no reason

Hi,,
Im from Oman It is a country in the Middle East
I own GTX 970 GAMING
,,, I used it for several weeks and then stopped working for no reason.I talked to the agent in the Middle East.And they told me they do not take VGAs or MBs...And They told me that i have 2 speak with the Global....I called the Headquarters (Address: No. 69, Lide St., Zhonghe Dist., New Taipei City 235, Taiwan
Tel: +886-2-3234-5599 (REP))
And they ask me for my email and i gave them.. Then thay say that the service Center will contact me...
Now its Happend From 3 days and no one Contect me...

check emails in your "SPAM" folder maybe the message is there
else have a ask them again
optional: >>How to contact MSI.<<

HP solutions center stopped working for photosmart d110a

Similar Messages

Maybe you are looking for