HP Spectre XT 13-2005tu - Cooling Fan Countiniously Running At Top Speed From Start Up

Ok, Here's a puzzler if anyone can help. HP Spectre XT 13-2005tui7-3517U @ 1.90Ghz4.00 GB Ram256 SSD HD Has been a great laptop, very happy with it, small light powerful, etc, good battery life, everything I needed as student and as someone who travels a lot for work. Towards the end of 2014  the hinges on the screen gave out. Outside of the warranty period HP were kind enough to fix it, however this didnt get completed until approximately Feb 2015 - when I returned from travelling. At the time they gave it a full service - cleaned it up, updated bios, replaced fan. The cooling fan was replaced as they claimed it was noisy, but to be honest I had never noticed it. As soon as I took it home, the fan went crazy. From the moment the power button was pressed it would run flat out and non-stop. Sometime it would change from flat out to nothing every two seconds for 5 minutes - I took a video of this at the time. I had planned to take it back to the service centre but after a few hours it returned to normal. There were no problems for a while, every now and again it would startup and run flat out constantly for an hour or so but would always go back to normal. A couple of days ago it started this again but just won't stop. The moment the button is pressed it is running flat out until the moment it goes to sleep or is turned off. It has also started with the occasinoal intermittent 'running flat out, then slowing down then flat out then slowing down' continiously over about 5 mins (I took a small video of this as well - https://youtu.be/P2ybdunCZf8). I have: - Updated anything and everything. - Formatted the pc and reinstalled windows. - Rolled back and reinstalled the bios. - Made sure the bios setting to constantly run the fan was off. - Checked that the fan was sqeaky clean. - Installed and monitored temps with HW Monitor - fans run flat out at any CPU temp. - Ran HP system diagnostics that show no errors. - Tried hard resets. - Also checked the CPU usage - fan runs at high speed whether 5% or 95% is being used. - Tried different power settings and changing the CPU Cooling policy within the power settings. I am out of ideas. I have a feeling it might be a hardware fault and that I'm doomed but I am keen to know if anyone else has any thoughts, and espeically if there is anything HP can do or recommend. Cheers 

Hi , Thank you for your query.   I understand that you had the display replaced by HP as it quit due to a hinge issue.  When you got it back after  they had done  full service - cleaned it up, updated bios, replaced fan. The cooling fan was replaced as they claimed it was noisy, but to be honest you had never noticed it. As soon as you took it home and powered it on the fan went crazy,running at full speed non stop.  The speed sometimes would change from full to nothing every 2-5 minutes. After a few hours it seemed to settle down and work normally.Occasionally the issue would return for a hour but then return to normal.A couple of days ago the issue returned but now remains constant. Here is a link to HP Notebook PCs - Fan is Noisy and Spins Constantly, PC is Warmer than Normal. As this did start  just after the repair, I would contact HP support, explain the issues  and get  your options if the above has not helped.Please contact HP support at Contact HP Support.  To say thanks for replying please click the thumbs up icon below.If this fixed your issue, be sure to let people know by choosing solution provided.  Best of Luck!!

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