Hp split X2, new laptop, forgot password
Hi,
I recently purchased an hp split x2, however, someone placed a username and password on it, now i cannot use the pc as i do not know the password. How do I get around this?
Kind Regards
Gregg
Hey @Tennis117 ,
Welcome to the HP Forums!
I understand you have forgotten the password to log in to your notebook.
If you are running Windows 8 or 8.1 you may be able to reset your password from another PC on the Microsoft website. This only works if you use a live account. If you do, you can access the password reset here: Microsoft Password Reset.
If you use a local account in Windows 8 or 8.1, you can reset the password in the Command Prompt by following these steps: How to reset a Windows 8 password.
If you are using Windows 7, I suggest following this guide: I Forgot My Windows 7 Password! How Do I Get Back In?
Thanks!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.
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