HP Split X2 upgraded from Windows 8 pre-loaded to Win 8.1, now cannot run Add feature to Windows 8.1

Hi!
  i have purchased a HP Split X2 13.3" laptop in a computer show slightly more than 1 year ago.
it comes with Windows 8 pre-loaded at that time.
  Later on, Microsoft offer free upgrade for all Win 8 to Win 8.1 and i did that as well.
Everything goes perfectly smooth unless recently when i try to go Control Panel run Add Feature to Windows 8.1,
it ask me for product key!!
  When i looked the bottom of my Split X2 laptop, it does not have the sticker of the Windows product key. There is only 1 Windows 8 hologen sticker! Hence, i use some key finder application to detect the product key.
  I enter the product key when i run Add Feature to Win 8.1 again, but the Windows prompted me key is not valid.
Why?
  The Win8.1 insalled is genuine version. I can perform regular Windows updates without issue.
  Appreciate if any expert can help to resolve my issue.
Thanks a lot,
Nkboy
This question was solved.
View Solution.

Hi
The Add Feature is to upgrade your current Windows 8/8.1 Core Edition to Windows 8/8.1 Pro or Windows 8/8.1 Media Center Edition.
It requires you to purchase particular Product key with regard to Add Features option.
Here are some links to help you understand it:
http://windows.microsoft.com/en-us/windows-8/add-features-frequently-asked-questions
http://www.eightforums.com/tutorials/6673-add-features-windows-8-a.html
Regards
Visruth
++Please click KUDOS / White thumb to say thanks
++Please click ACCEPT AS SOLUTION to help others, find this solution faster
**I'm a Volunteer, I do not work for HP**

Similar Messages

  • Upgraded from 3.6 to 7 - changed nothing else - now takes 50-60 seconds to for the browser to start - works OK after that as long as I keep a window open. I then diabled all plug ins and extenstions - still 60 seconds to load browser.

    I upgraded from 3.6 to 7 - changed nothing else - now takes 50-60 seconds to for the browser to start - works OK after that as long as I keep a window open. I then disabled all plug ins and extensions - still 60 seconds to load browser. I also keep getting a high memory warning from AVG with mem usage up to 600,000 k

    I upgraded from 3.6 to 7 - changed nothing else - now takes 50-60 seconds to for the browser to start - works OK after that as long as I keep a window open. I then disabled all plug ins and extensions - still 60 seconds to load browser. I also keep getting a high memory warning from AVG with mem usage up to 600,000 k

  • Will a FCP 3.0.4 upgrade from FCP 1 load onto a new Mac Pro

    Will a FCP 3.0.4 upgrade from FCP 1 load onto a new Mac Pro. I have tried loading in onto a mac book with no luck. I think its because my original FCP 1 loades using OS9 and because the new Mac Pro does not have an old operating system on it I cant load my original FCP.

    You should upgrade to FCP 5.1 or 6 as Jerry says.
    However, if you are desperate you could try this :-
    Install just your FCP 3 upgrade and also put in your FCP 1 serial number when asked.
    Whenever you try to open FCP you will probably get an error message. Click the "esc" key and FCP should open.

  • Just upgraded from Illustrator cs5 to cs6 WIN (not cloud) and all my fonts did not transfer..only have Myriad.

    can someone please guide me to find my fonts...using Windows 7 and all are in my font folder in control panel and were just fine in CS5 but when i just upgraded from Illustrator cs5 to cs6 WIN (not cloud) and all my fonts did not transfer..only have Myriad. thanks

    To confirm, al songs are already in your iTunes library of current computer, and they all play using iTunes (on the computer)? 
    And you are saying all the songs you purchased from the iTunes Store can be synced to the nano without any problems?  But NONE of the other songs (that are NOT from the iTunes Store) can be synced to the nano, or SOME of them?

  • I have a Macbook  Pro 2009, i upgraded from 10.5 to 10.8.2 and now when I put it to sleep it shuts down. Does anyone know how to fix this?

    I have a Macbook  Pro 2009, i upgraded from 10.5 to 10.8.2 and now when I put it to sleep it shuts down. Does anyone know how to fix this?

    That disk from her computer is a machine specific version, you need this disk
    http://store.apple.com/us/product/MC573Z/A
    and follow these instructions
    How to erase and install Snow Leopard 10.6

  • Everyone keeps talking about an upgrade from Leopard to Snow Leopard for $29 but I cannot find it anywhere-any suggestions?

    Everyone keeps talking about an upgrade from Leopard to Snow Leopard for $29 but I cannot find it anywhere-any suggestions?

    Good news for current buyers ... single user SL is down to $19, 5-user family-pack is down to $29 ... I would buy the 5-user license to avoid need ing to buy it again after Apple stops selling it.

  • Windows 8 Add Features to Windows 8 Pro

    Hi,
    I have Windows 8 64-bit that was preinstalled on my laptop, now I want to upgrade to Windows 8 Pro 64-bit, I already have the license from my dreamspark account. My questions are, upgrading from Windows 8 to Windows 8 Pro, from the "add features",
    is there any danger of data loss (personal files) on the same partition as the Windows and from different partitions? What about the installed programs, such as Visual Studio, VirtualBox, Office, etc.?
    I beleive the answer to my question is, no, there isn't any kind of data loss. But I still would like confirmation from an advanced user who has already followed these steps.
    Another question is, what if my Windows 8 installed language is Portuguese, and I want to upgrade to Windows 8 Pro English?
    Thanks everyone for their answers in advance!

    Hi,
    Yes, the installed programs would be still available to use.
    Here is some reference: Add features to Windows 8.1 (Available in WIndows 8)
    You cannot upgrade or keep your Windows settings, personal files, or applications if you are performing a cross-language installation. You can only keep your personal files during a cross-language installation by using Windows 8 Setup.
    For more information for the upgrade paths, please see:
    Windows 8 and Windows 8.1 Upgrade Paths
    Hope this may help
    Best regards
    Michael Shao
    TechNet Community Support

  • Upgraded to 10.6.1.7 as prompted and now cannot see any music purchased since March 23, 2012.  How can I get these back?

    Upgraded to 10.6.1.7 as prompted and now cannot see any music purchased since March 23, 2012.  How can I get these back?
    The error message says it cannot find the file but it exists as it was transferred to my ipod.
    Thanks.

    Ack! We don't need that much.
    What you posted looks like the iTunes Library.xml file  I will let you read about how iTunes works but not only is the .xml not your main library it is just the listing of tracks in your library and where the music files should be located.  Your music is actually in media files (by the way, it is pointless to zip those as they are already compressed).  Anyway, read these and you will see that your true library file (iTunes Library.itl) is only a small, but still important, part of a complete library.
    What are the iTunes library files? - http://support.apple.com/kb/HT1660
    More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
    What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
    Where are my iTunes files located? - http://support.apple.com/kb/ht1391
    As you can see, a library has several components, so "getting it back" depends upon what is missing, what it was you actually backed up in the end, if any of this music was purchased from the iTunes Store, etc.

  • HT5634 The "automatic Install" in the windows support software does not work. I cannot see the USB in Windows to manually start set uo

    The "automatic Install" in the windows support software does not work. I cannot see the USB in Windows to manually start set up.
    I have downloaded windows support software from Apple 3 time with the same result.  Where can I get a clean copy of the Windows support software?

    Did you correctly format your usb stick in accordance with the Boot Camp installation instructions? Go here to the Boot Camp System Requirements page, http://support.apple.com/kb/HT5634, look for your computer model/year and download the correct version of Windows Support software.

  • When adding features, "Add features to Windows 10 Technical Preview" dialog displays error "Couldn't add features"

    The process for adding features by selecting "Add features to Windows 10 Technical Preview" from control panel fails with error "Cannot add features. Your previous edition of Windows has been restored, but you should contact Microsoft support."
    This occurs after entering the key and the system attempts to reboot and apply updates. During the reboot, the updates begin to apply, fail after a certain percent, then roll back. After rollback and logging in again the above mentioned error message is displayed
    in the "Add features to Windows 10 Technical Preview" dialog. Build 9926. Any tips on how to fix this?

    On Sun, 8 Feb 2015 11:40:59 +0000, ZigZag3143x [MVP] wrote:
    Understood.  I attempted the same thing and it was successful.
    I've also done this with no problems.
    Paul Adare - FIM CM MVP

  • I recently upgraded from an iphone 4 to a 4s, but now all songs purchased from iTunes will not play via my phone. Any idea how to fix this problem?

    I upgraded from an iphone 4 to a 4s, after a few initial problems and two restores, everythings seemed to be working...until I went to play some music, all music loaded to itunes via CD's played, but ALL purchased music from itunes does not play...i click on the song and the screen flashes to the image then goes back to the list of songs, so the purchased music shows up...just does not play.  Can anyone help resolve this problem? Thanks!

    here is an interesting thing: take the iphone and set lock screen to never. Now make an email with siri--be sure to activate her with call button. get to the body and get some text in there. then just stop talking. LOCK SCREEN APPEARS!!!!!! and of course you draft is gone.
    There does seem to be a work around for some--maybe all these issues. Don't use the call button--use the buttons on the phone.
    Siri seems to behave properly with scenerio above---sans call button. She does not go to lock.

  • Can I upgrade from Vista 32 bit to Win 7 64 bit on hp pavillion d4790y?

    I have 2 gig ram, but really need to speed it up to 8 gig. I'd like to also get win 7 for the desktop. Before I get any of this, I need to know since my current OS is 32 bit but 64 bit capable, if I install windows 7 64 bit will it upgrade from 32 to 64? And then will the 8 gb RAM actually work if I purchase that as well? Will I run into any problems the hardware inside (processors or motherboard (intel core 2 cpu [email protected] ghz))? I don't understand 32 bit to 64 bit conversions... Thanks
    This question was solved.
    View Solution.

    Hi:
    Yes, your hardware is 64 bit capable.
    You can install 4 x 2GB of PC2-6400 memory for best memory performance and capacity (8 GB).
    You cannot do an in-place upgrade of any 32 bit OS to a 64 bit OS.
    You will need to back up all your files, gather any program installation disks/files you want to reinstall on the 64 bit OS, and do what is known as a custom or clean install of Windows 7.
    If you live in the USA or Canada, this is the memory I recommend for your PC once you bring it to a 64 bit OS:
    4 of these: (the CAS latency is faster than the second link below)
    http://www.newegg.com/Product/Product.aspx?Item=N82E16820220279
    or
    2 of these kits:
    http://www.newegg.com/Product/Product.aspx?Item=N82E16820148160
    Paul

  • Upgrade from xp 32-bit to win 7 pro 64-bit

    How can i get my bootcamp partition to upgrade to windows 7.
    What i have to do is restart windows and start the win 7 installer when win xp isnt booted.

    I have successfully installed windows 7 and am posting from it now. Just two issues thought that i need some help with. So on the side of my mbp there is a headphone socket; it has a red light shinning out of it. Also the speaker volume on the macbook itself is like 1/4 the normal max sound. Since they are both audio im thinking they are related. I inserted my snow leopard disc and installed all drivers and the issue persists. I also tried inserting headphone in and out to see if the light would shut off but it didn't. Anyhow is there a fix for these issues?

  • HT4528 i upgraded from an iphone to a Samsung galaxy and now i am unable to receive text messages now from iphone users.the iphones think that my number is still another iphone and always sends a message as imessage.

    Upgraded from iphone to a Samsung and now i am unable to receive text messages from other iphone users unless they disable imessage .
    Being my original number was on an iphone is why this is happening .
    Please help. Almost everyone has an iphone

    You should have turned iMessage off before disabling the phone. Do you still have the phone so you can turn iMessage off? If not, you will need to go to Apple support on their website and delete the product from your profile.

  • I upgraded from firefox 3.6 to 4.0. Now have to plug in all user name & passworgs to every website that asks me for it. Used to be automatic. Need a step by step to resolve it. Can you help ?

    Upgrade from firefox 3.6 to 4.0.
    Every website that have my username & password asks me for this info. before letting me in.
    Need a step by step solution for this.
    Thanks.

    I, too had my book marks disappear when I upgraded to FF 4.0
    I am now back and enjoying FF 3.6.17 (my original) yet I am still
    without my book marks and am floundering trying to recoup.
    Any help appreciated. If unable to see my book marks in the near
    future I will definitely jump ship. It's too bad that FF people have
    created this problem. I am mystified and disgusted with their actions.

Maybe you are looking for

  • Help - text boxes/highlighting hidden unless selected in Acrobat Pro 9.2

    I am working Acrobat Pro 9.2. When I insert a text box, it disappears when I click somewhere else.  I can only tell it's there If I hover over it - I get a black mouse arrow.  If I click on it and select it, then I can see the text and border, but if

  • FCP X to DVDSP 4

    I'm a bit mixed up. In FCP X, my project is 1920 x 1080 and I exported it as ProRes422. I want to make a DVD with this 2-minute project using DVD Studio Pro 4. What are the DVDSP4 settings to make this 16:9 project play correctly on a 16:9 monitor/TV

  • How to divide result in 80/20

    Hi I have bit different requirement. I have table A which has 1000 records. Now I was insert 80% of record from table A into Table B80 and remaining 20% in C20 How can I do that.

  • Pass form data through web service to session bean

    Hello, i want to create an insert in a database table using a web dynpros that call my method createEntry i a sessionbean. The sessionbean is ok, it worked with a jsp. My Problem: The inputfields of my form are blocked so that i cannot insert the val

  • Javascript frameworks

    Hi, I am planning to make a web application with a bling value attached to the user interface. After going through prototype, scriptaculous, mootools, highslide etc etc., I am confused. What I want to know is that - which framework is best to work wi