HP Storageworks Ultrium 448 g2 - Autoloader

Hi all,
I have a HP Storageworks Ultrium 448 g2 - Autoloader off since long time ago. Now when I turn it on an error appears:
Robotic Failure
code: 9E 09
description: Error Elevetor Init
firmware version 27.7
I really don't know how to solve it. Could some one help me?
Thank you in advance.
ftebdo10

I'm not certain if this is the best forum to post in as this is for consumer products.
It may be best to post in the business support forums found here.
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

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Hi:
You may also want to post your question on the HP Business Support Forum -- Tape Backup (Small and Medium Business) section.
http://h30499.www3.hp.com/t5/Tape-Backup-Small-and-Medium/bd-p/bsc-424#.VQ8kiTgtHGg

Some jobs fail BackupExec, Ultrium 215 drive, NW6.5 SP6

The OS is Netware 6.5 SP6.
The server is a HP Proliant DL-380 G4.
The drive is a HP StorageWorks Ultrium LTO-1 215 100/200GB drive.
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##ERR##Error on HA:1 ID:4 LUN:0 HP ULTRIUM 1-SCSI.
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##ERR##termination, or a faulty device. If the drive has been working
##ERR##properly, clean the drive or replace the media and retry the
##ERR##operation.
##ERR##Vendor: HP
##ERR##Product: ULTRIUM 1-SCSI
##ERR##ID:
##ERR##Firmware: N27D
##ERR##Function: Write(5)
##ERR##Error: A timeout has occurred on drive HA:1 ID:4 LUN:0 HP
##ERR##ULTRIUM 1-SCSI. Please retry the operation.(1)
##ERR##Sense Data:
##ERR##00 00 00 00 - 00 00 00 00 - 00 00 00 00 - 00 00 00 00
##ERR##00 00 00 00 - 00 00 00 00 - 00 00 00 00 - 00 00 00 00
##NML##
##NML##
##NML##
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##NML## Total files: 23275
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I am suspecting the new controller, or perhaps a broken drive?
I have run multiple cleaning jobs on the drive with new cleaning tapes. The cabling is secured in place.
I have looked for firmware updates, but even though theres a mentioning of a new firmware on hp's site (see http://h20000.www2.hp.com/bizsupport...odTypeId=12169), I can't find the firmware for netware HP LTT (the drive diagnosis / update tool).
I'm hoping someone can provide me some useful info towards solving this problem.
Regards,
Tor

My suggestion to you is to probably just give up on fixing this. I
have the same DL380, but a slightly newer drive(Ultrium 448). After
working with HP, Adaptec, & Symantec for over a year I gave up. I've
tried different cards (HP-LSI, Adaptec) , cables, and even swapped the
drive twice with HP but was never able to get it to work.
In the end I purchased a new server, moved the card and tape drive,
and cables all over to the new server and the hardware has been
working fine in the new box for the last year or so. Until I loaded l
SP8 the other day.
My guess is that the PCI-X slot used for these cards isn't happy with
the server hardware.
On Tue, 27 Jan 2009 11:16:02 GMT, torcfh
<[email protected]> wrote:
>
>The OS is Netware 6.5 SP6.
>
>The server is a HP Proliant DL-380 G4.
>
>The drive is a HP StorageWorks Ultrium LTO-1 215 100/200GB drive.
>
>The drive is connected to a HP PCI-X Single Channel U320 SCSI HBA,
>which I recently installed, in order to solve slow transfer speeds, and
>to solve CPQRAID errors which stalled the server during bootup (it was
>complaining to have a non-disk drive on the internal controller).
>
>Backup Exec Administrative Console is version 9.10 revision 1158, I am
>assuming that this means that BE itself has this version number.
>
>Since our data is now more than the tape capacity I have recently
>started running two jobs interleaved, to backup (around) half of the
>data at night. One which runs Monday, Wednesday and Friday and one which
>runs Tuesday and Thursday.
>
>My problem is that while the Tue/Thu job completes succesfully every
>time, the Mon/Wed/Thu job fails every time.
>
>The jobs have identical policies (except for the interleaved weekdays),
>but different file selections.
>
>The job log of the Mon/Wed/Thu job fails with this error:
>
>##ERR##Error on HA:1 ID:4 LUN:0 HP ULTRIUM 1-SCSI.
>
>##ERR##A hardware error has been detected during this operation. This
>
>##ERR##media should not be used for any additional backup operations.
>
>##ERR##Data written to this media prior to the error may still be
>
>##ERR##restored.
>
>##ERR##SCSI bus timeouts can be caused by a media drive that needs
>
>##ERR##cleaning, a SCSI bus that is too long, incorrect SCSI
>
>##ERR##termination, or a faulty device. If the drive has been working
>
>##ERR##properly, clean the drive or replace the media and retry the
>
>##ERR##operation.
>
>##ERR##Vendor: HP
>
>##ERR##Product: ULTRIUM 1-SCSI
>
>##ERR##ID:
>
>##ERR##Firmware: N27D
>
>##ERR##Function: Write(5)
>
>##ERR##Error: A timeout has occurred on drive HA:1 ID:4 LUN:0 HP
>
>##ERR##ULTRIUM 1-SCSI. Please retry the operation.(1)
>
>##ERR##Sense Data:
>
>##ERR##00 00 00 00 - 00 00 00 00 - 00 00 00 00 - 00 00 00 00
>
>##ERR##00 00 00 00 - 00 00 00 00 - 00 00 00 00 - 00 00 00 00
>
>##NML##
>
>##NML##
>
>##NML##
>
>##NML## Total directories: 2864
>
>##NML## Total files: 23275
>
>##NML## Total bytes: 3,330,035,351 (3175.7 Megabytes)
>
>##NML## Total time: 00:06:51
>
>##NML## Throughput: 8,102,275 bytes/second (463.6
>Megabytes/minute)
>
>I am suspecting the new controller, or perhaps a broken drive?
>
>I have run multiple cleaning jobs on the drive with new cleaning tapes.
>The cabling is secured in place.
>
>I have looked for firmware updates, but even though theres a mentioning
>of a new firmware on hp's site (see http://tinyurl.com/d8tkku), I can't
>find the firmware for netware HP LTT (the drive diagnosis / update
>tool).
>
>I'm hoping someone can provide me some useful info towards solving this
>problem.
>
>Regards,
>Tor

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Before you say it, yes I know Symantec dropped BackupExec for NetWare years ago.
It seems to me this can only be a hardware issue now but I'm keen to hear any other ideas?
The environment
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System output
1) Excerpt from "list storage adapters"
0x04 [V358-A3] SAS1068:00008 [slot 8]
0x06 [V358-A3-D0:0] HP Ultrium 2-SCSI T65D
2) Backup Exec SureStart Console
Module NETDB.NLM is already loaded
Module SMDR.NLM is already loaded
Module TSAFS.NLM is already loaded
Loading module TSANDS.NLM
Module BECDM.CDM is already loaded
Loading module B2D.NLM
Module NWIDK.NLM is already loaded
Module NSS.NLM is already loaded
Loading module OFM.NLM
Loading module NRLTLI.NLM
Loading module AD_ASPI.NLM
Loading module NDMPD.NLM
Error: 1004
A timeout occurred waiting for NDMPD.NLM to initialize.
Press <Alt+Esc> to return to the Server Console. After you resolve
the error condition(s), re-execute the BESTART command.
3) Abend log
Novell Open Enterprise Server, NetWare 6.5
PVER: 6.50.08
Server halted Sunday, 6 May 2012 5:38:23.196
Abend 1 on P00: Server-5.70.08: Page Fault Processor Exception (Error code 00000002)
Registers:
CS = 0008 DS = 0010 ES = 0010 FS = 0023 GS = 0023 SS = 0010
EAX = 00000000 EBX = 00204B58 ECX = 896B77E0 EDX = 8A26157C
ESI = 00204B58 EDI = 00000F9B EBP = 8A261DD4 ESP = 8A261DA8
EIP = 8A1E03FD FLAGS = 00010082
8A1E03FD C680B00E000000 MOV [EAX+00000EB0]=?, 00
EIP in LSIMPTNW.HAM at code start +000013FDh
Access Location: 0x00000EB0
The violation occurred while processing the following instruction:
8A1E03FD C680B00E000000 MOV [EAX+00000EB0], 00
8A1E0404 8A45FC MOV AL, [EBP-04]
8A1E0407 8845F8 MOV [EBP-08], AL
8A1E040A 8A45F8 MOV AL, [EBP-08]
8A1E040D 89EC MOV ESP, EBP
8A1E040F 5D POP EBP
8A1E0410 5F POP EDI
8A1E0411 5E POP ESI
8A1E0412 5B POP EBX
8A1E0413 C3 RET
Running process: Server 10 Process
Thread Owned by NLM: SERVER.NLM
Stack pointer: 8A261F5C
OS Stack limit: 8A25A020
Scheduling priority: 67371008
Wait state: 50500F0 Waiting for work
Stack: --8A261E01 ?
--00000001 (LOADER.NLM|KernelAddressSpace+1)
--00951740 ?
8A1E0414 (LSIMPTNW.HAM|(Code Start)+1414)
--0097BAA0 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--01900190 ?
--157C157C ?
--0D000001 ?
--0097BACC ?
--8A261D01 ?
--8A261E18 ?
--00000F9B (LOADER.NLM|KernelAddressSpace+F9B)
--00204B58 ?
--00204B58 ?
8A1DFD6B (LSIMPTNW.HAM|(Code Start)+D6B)
--0097BAA0 ?
--0097BAC0 ?
--00000001 (LOADER.NLM|KernelAddressSpace+1)
--0097BA50 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00F20000 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00200000 ?
--0097BAA0 ?
--0097BAC0 ?
--8A261EB0 ?
--8A261E44 ?
--00000F9B (LOADER.NLM|KernelAddressSpace+F9B)
--00204B58 ?
--00204B58 ?
8A1FAA64 ?
--0097BA50 ?
--00000F03 (LOADER.NLM|KernelAddressSpace+F03)
--00000286 (LOADER.NLM|KernelAddressSpace+286)
--00951740 ?
8972FA00 (NWPA.NLM|HAI_Enable_Real_Mode_Access+34)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--8A261E70 ?
--00000F9B (LOADER.NLM|KernelAddressSpace+F9B)
--00204B58 ?
--00204B58 ?
8A1FAC47 ?
--0097BA50 ?
--00204B58 ?
--0097BA50 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--01080000 ?
--01080000 ?
--8A261E90 ?
--00000F9B (LOADER.NLM|KernelAddressSpace+F9B)
--00204B58 ?
--00204B58 ?
8A1FAC95 ?
--00952180 ?
--010824A0 ?
--02058001 ?
--8A261EB8 ?
--00000F9B (LOADER.NLM|KernelAddressSpace+F9B)
--00204B58 ?
--00204B58 ?
8A207658 ?
--010824A0 ?
--01091240 ?
--00951740 ?
--00008100 (LOADER.NLM|KernelAddressSpace+8100)
--00008134 (LOADER.NLM|KernelAddressSpace+8134)
--8A261EEC ?
--00000F9B (LOADER.NLM|KernelAddressSpace+F9B)
--00204B58 ?
--00204B58 ?
8A208ED6 ?
--010824A0 ?
--00000003 (LOADER.NLM|KernelAddressSpace+3)
--00000046 (LOADER.NLM|KernelAddressSpace+46)
--02010002 ?
--010824A0 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00951740 ?
--00000001 (LOADER.NLM|KernelAddressSpace+1)
--00204B60 ?
--00000F9B (LOADER.NLM|KernelAddressSpace+F9B)
--00204B58 ?
--00204B58 ?
89729AE5 (NWPA.NLM|NPAThreadRoutine+3D)
--00010002 ?
-896E5110 (MM.NLM|PostponeEvent+0)
8973173F (NWPA.NLM|CDM_MountActivate_Message+EB)
--00000001 (LOADER.NLM|KernelAddressSpace+1)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--802171E4 ?
--802171E4 ?
80327F6B (MM.NLM|RetryPostponedMessages+237)
--01081A00 ?
--00204B60 ?
--00000F9B (LOADER.NLM|KernelAddressSpace+F9B)
--00204B58 ?
--00204B58 ?
003682B2 (SERVER.NLM|CallAESRoutineWithEsiSet+A)
Additional Information:
The CPU encountered a problem executing code in LSIMPTNW.HAM. The problem may be in that module or in data passed to that module by a process owned by SERVER.NLM.
Thanks,
MC

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Autoloader checkbox in dbmgui

In dbmcli once I ran a explain command to tell in detail about options of u201Cmedium_putu201D command then for autoloader option it says u2013 This option has an effect only on Microsoft windows.
So does it mean if autoloader tape device is connected to windows based m/c then auto changing tapes functionality will work ?
AND if autoloader tape device is connected to Linux based m/c then auto changing tapes functionality will not work ?

Hi Markus ,
in my system if I run mtx to change next tape from slot 1 to default drive 0 then it says this
mtx -f /dev/st0 next 0
mtx: Request Sense: Long Report=yes
mtx: Request Sense: Valid Residual=no
mtx: Request Sense: Error Code=70 (Current)
mtx: Request Sense: Sense Key=Illegal Request
mtx: Request Sense: FileMark=no
mtx: Request Sense: EOM=no
mtx: Request Sense: ILI=no
mtx: Request Sense: Additional Sense Code = 20
mtx: Request Sense: Additional Sense Qualifier = 00
mtx: Request Sense: BPV=no
mtx: Request Sense: Error in CDB=no
mtx: Request Sense: SKSV=no
READ ELEMENT STATUS Command Failed
Its not working right ?
status shows from mt not from mtx:
mtx -f /dev/st0 status
mtx: Request Sense: Long Report=yes
mtx: Request Sense: Valid Residual=no
mtx: Request Sense: Error Code=70 (Current)
mtx: Request Sense: Sense Key=Illegal Request
mtx: Request Sense: FileMark=no
mtx: Request Sense: EOM=no
mtx: Request Sense: ILI=no
mtx: Request Sense: Additional Sense Code = 20
mtx: Request Sense: Additional Sense Qualifier = 00
mtx: Request Sense: BPV=no
mtx: Request Sense: Error in CDB=no
mtx: Request Sense: SKSV=no
READ ELEMENT STATUS Command Failed
mt -f /dev/st0 status
drive type = Generic SCSI-2 tape
drive status = 1140851200
sense key error = 0
residue count = 0
file number = 0
block number = 0
Tape block size 512 bytes. Density code 0x44 (unknown).
Soft error count since last status=0
General status bits on (41010000):
BOT ONLINE IM_REP_EN
anything wrong or ?
#cat /proc/scsi/scsi
Attached devices:
Host: scsi0 Channel: 00 Id: 00 Lun: 00
Vendor: Intel    Model: Multi-Flex       Rev: 0291
Type:   Direct-Access                    ANSI SCSI revision: 04
Host: scsi0 Channel: 00 Id: 00 Lun: 01
Vendor: Intel    Model: Multi-Flex       Rev: 0291
Type:   Direct-Access                    ANSI SCSI revision: 04
Host: scsi1 Channel: 00 Id: 00 Lun: 00
Vendor:          Model: Virtual CDROM    Rev: 1.00
Type:   CD-ROM                           ANSI SCSI revision: 02
Host: scsi0 Channel: 00 Id: 10 Lun: 00
Vendor: QUANTUM Model: ULTRIUM 3        Rev: 2076
Type:   Sequential-Access                ANSI SCSI revision: 04
Host: scsi0 Channel: 00 Id: 10 Lun: 01
Vendor: QUANTUM Model: UHDL             Rev: 0061
Type:   Medium Changer                   ANSI SCSI revision: 02
and in /var/log/messages:-
Aug 26 09:54:33 episapbaio kernel:   Vendor: QUANTUM   Model: ULTRIUM 3         Rev: 2076
Aug 26 09:54:33 episapbaio kernel:   Type:   Sequential-Access                  ANSI SCSI revision: 04
Aug 26 09:54:33 episapbaio kernel: st 0:0:1:0: Attached scsi tape st0
Aug 26 09:54:33 episapbaio kernel: st 0:0:1:0: st0: try direct i/o: yes (alignment 512 B)
Aug 26 09:54:33 episapbaio kernel: st 0:0:1:0: Attached scsi generic sg2 type 1
Aug 26 09:54:33 episapbaio kernel:   Vendor: QUANTUM   Model: UHDL              Rev: 0061
Aug 26 09:54:33 episapbaio kernel:   Type:   Medium Changer                     ANSI SCSI revision: 02
Aug 26 09:54:33 episapbaio kernel: 0:0:1:1: Attached scsi generic sg4 type 8
Aug 26 09:54:33 episapbaio kernel: st0: Block limits 1 - 16777215 bytes.

Logic 7 Autoload in Logic 8??

Is there anyway I can transfer my Logic 7 autoload into Logic 8?>
I have just installed Logic 8 on my machine and still have logic 7 residing on there also. I also have my autoload template (new key commands etc) on my desktop.
Can I open this within Logic 8 as it has just opened a standard arrange page and all the key commands feel very odd!
Surely I dont have to redo my whole autoload again??

1. Key commands are global in both L7 and L8 and not tied to an Autoload.
2. Using L7 songs, including an Autoload can be a bumpy ride.
If you must however, I recommend:
1. Open the Autoload in L7.
2. Go into the Environment and delete all your audio channels, auxes, busses. outputs etc.
3. Delete the Undo history.
4. Save it under another name.
5. Quit L7, open L8, and then load the renamed Autoload.
6. Re-populate your audio tracks, auxes, busses, outputs, etc.
7. Save it as a Template project.
I know that is a fair amount of work but in my experience it is the safe way to go.

How do i purchase license for lightroom 5? When i tried to process payment, it says There was a problem processing your order, please contact our Customer Service team on 800 448 1642 for assistance.

How do i purchase license for lightroom 5? When i tried to process payment, it says There was a problem processing your order, please contact our Customer Service team on 800 448 1642 for assistance.

In this forum, we can't help with purchasing issues.
My suggestion is to call that phone number.

Hp printer laserjet pro 100 colour mfp m175 can autoload the paper or not? reply asap

HeLP

Hello! Could you please provide more information regarding the issue, such as in what regard you're referring to autoload?
Any additional information will be helpful in resolving your issue. Thanks!
Help the community by marking this post as a solution if it solved your issue!.
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Problem in Bold 9700 after upgrade to OS 6.0.0.448

I recently upgraded my Bold 9700 to new OS i.e. 6.0.0.448 .Overall the Os is perfectly fine, but one day later I found the problem which is a major and serious issue. The network is not working properly. I called up my service provider and they told me that in network connection options there should be 3 options "2G" / "3G" and "2G/3G" but i could not see any "2G" only options, which is the reason for the problem.
I am having the phone on which i can not make any communications . plesae help..
thnx in advance

Do not forget to backup your device if possible, but with restore be careful, restore only needed information AddBook SMS Messages, but for no any case Options or etc...
BBSAK (if needed) - BBSAK web page
Desktop manager - from here Desktop Manager (choose 5 or 6 version)
Operating system (firmware) - for official OS From Rogers
for leaked (non-official) download from Leaked OS 6.0.0.499 for the BlackBerry 9700
1.Download and install BBSAK
2.Connect your device to PC (do not run BM)
3.in BBSAK programm click on "Wipe device" it will be fully wiped, device will be restarted and there are will be white screen with "Error 507"
4.click on BBSAK program "Load OS" and choose OS which you download and install to your PC (also delete vendor file ) click OK and wait, it maybe up to 45-60 min. must work.
TMOBILE BRANDED PHONES ONLY
After the install update file do the steps below (NOTE: only applies to Tmobile branded phones)
C:/Program Files/Common Files/Research in Motion/Shared/Loader Files/9700M_OS6/Java then locate and delete;
1.net_rim_theme_tmobile_BlackBerry6_480x360_b.cod
2.net_rim_theme_tmobileeu_BlackBerry6_480x360_b.cod
STEP 2:
Go To
C:/Program Files/Common Files/Research in Motion/Application loader and delete the vendor.xml or simply vendor file.
STEP 3:
Plug your phone in via usb and in command promt make current loacation to C:/Program Files/Common Files/Research in Motion/Application loader, type the loader.exe /NOJVM (might show up as app loader.exe) and complete the install and voila. You should now have OS6 running (DO NOT USE DESKTOP MANAGER)
Be sure to click Likes! for those who have helped you.
If your query is resolved then please click on “Accept as Solution”.

Is there a way to prevent Elements from autoloading the last edited file on startup?

Every time I start Elements I have to wait for it to autoload the last edited image before I can do anything. Is there a way to turn this off?
I'm on a MacBook Pro running the current system 10.9.2 with 8 GB ram, 2.93 GHz Intel Core 2 Duo.

If you go to System Preferences>General and check Close windows when quiting an application, does that work?

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