HP Support Assisstant - why does it not recommend all driver updates for the model?

I use HP Support Assisstant, and it is configured to update my machine weekly. I have had video problems and now have audio problems.  How come certain KEY drivers are not coming through on Support Assistant automatically?  What's the purpose of having a weekly update if it's not consistent and I have to do research on drivers anyway?

OK, what operating system are you using?  When the printer reportedly goes offline, does it still have a valid IP address from the router (print a Wireless Network Test from the front of the printer - make sure the IP is not 169.254.x.x nor 0.0.0.0)?
If it still has a valid IP, then the issue is not with the printer, but more likely the router or operating system.  If you are using Windows, download and run this utility: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-104282-2&cc=us&dlc=en&lc=en...
What does it say?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Similar Messages

  • Why does iphoto not copy all photos when transfering

    Hi peeps.
    why does iPhoto not copy all photos from an event when im copy/pasting to an external folder on my mac(for later transfer). All softwares are up to date and ive only just realised it happens, but when i copy all pics in an event then paste in a folder, the pic count is substantially different. for example i select all pictures in an event called 'new1', the count of files is 188. i then copy/ paste to a folder,  select all files and check 'info' and it says 141 files??? 
    all i can see painstakingly going through to compare which images are in each place is that the ones that arent in my new folder , seem to be the ones ive edited in iPhoto??  conincidence? or am I missing something fundamental here?  Ive only just realised this is occuring. The trouble is, after moving images to folders/hard drives I  subsequently delete them from iphoto to keep my macbook airs HDD with some space.  So basically all of the versions of pictures I want, i.e, the new edited and adjusted versions are no longer! NOT HANDY!
      help please.

    We've seen a few reports of this in the past while and no one is sure of the cause.
    Use the File -> Export command. See this User Tip
    https://discussions.apple.com/docs/DOC-4921
    for details of the options the Export Dialogue offers.
    If you're interested in your Photos then this workflow
    The trouble is, after moving images to folders/hard drives I  subsequently delete them from iphoto to keep my macbook airs HDD with some space.
    means you are losing quality, metadata and the version of control. If you don't want these why use iPhoto at all?
    You could just move the whole Library to an external:
    Make sure the drive is formatted Mac OS Extended (Journaled)
    1. Quit iPhoto
    2. Copy the iPhoto Library from your Pictures Folder to the External Disk.
    3. Hold down the option (or alt) key while launching iPhoto. From the resulting menu select 'Choose Library' and navigate to the new location. From that point on this will be the default location of your library.
    4. Test the library and when you're sure all is well, trash the one on your internal HD to free up space.
    Regards
    TD

  • Why can't I download Photoshop CC(2014) and why does my Creative cloud app show updates for CC(2014) products I do not have?

    Why can't I download Photoshop CC(2014) to my Mac Pro desktop running OSX 10.9.3.  My Creative Cloud app shows updates for all apps that I have as CS6 on my desktop but I have only subscribed to Photoshop CC.  Lightroom shows Install but it is installed.  Trying to Install Photoshop CC(2014) results in and error message "Installation failed Errors encountered during installation.(7) more information.
    More information gives Exit Code: 7
    Please see specific errors below for troubleshooting.  For Example, ERROR:
    - 0 fatal error)s), 0 error(s)
    I also cannot directly download from my account on the web.  This has been going on for a week or more and I have tried numerous suggestions on the forums but got nowhere.  I uninstalled Creative Cloud app today but could not find the installer again so I assume that was deleted.  I cannot download that now as on Adobe's site it says we are experiencing problems.  Aren't we all.
    I was happy with CC until last week but now cannot recommend it.
    I also have a Macbook Pro retina and Photoshop CC(2014) downloaded no problem on that. 

    Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    or
    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

  • Why does firefo not remove all files when uninstalled

    When I install all versions of Firefox prior to my current version 13 it does not uninstall all files. Why is this allowed? Why are all files not uninstalled when firefox is removed

    Hello Mace
    when drag the Firefox application to the "Trash" to uninstall Firefox, does not remove your user profile, which includes personal information such as bookmarks, passwords and cookies, to do that see: [https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer#w_removing-user-data-and-settings Removing user data and settings]
    is in here ~Library/Application Support/Firefox
    also : Firefox also has a .plist file at ~/Library/Preferences/org.mozilla.firefox.plist to remove too
    thank you

  • Why does iTunes not give an error message for wrong type of movie file

    I just spent an hour trying to get iTunes to import a movie type which it doesn't understand. Why on earth does it just fail silently instead of giving an error message about incompatible file type ? It was my own stupid fault, but I am so used to getting quirky errors in iTunes that I overlooked the obvious and started going up blind alleys. Is there some preference somewhere that can change this way of working.

    Have you tried downloading the apps on your computer and syncing?
    The message means what it says. Yu do not see the "artwork" for the app.

  • Why does it not show all the pictures when i open myspace

    Hello,
    I have apple mac pro desktop. When i open some profile on www.myspace.com, does my computer not show all pictures on that profile site. Can some one tell me if i need to download some software or plugin to see all pictures on the pages. I use safari beta.

    deniz aya wrote:
    Hello,
    I have apple mac pro desktop. When i open some profile on www.myspace.com, does my computer not show all pictures on that profile site. Can some one tell me if i need to download some software or plugin to see all pictures on the pages. I use safari beta.
    Hello deniz aya,
    Welcome to Apple discussions..
    No, you do not need additional software to view the pic, myspace is just not very mac friendly, as they say ( long time coming) they are working on it.
    Myspace pages can be a nightmare, a couple of my friends pages for instance
    have been known to crash my Safari beta & when on version S 2.
    Try using Firefox as well, the "other" browser they recommend other then Safari
    for Mac users, albeit they do not say which version of Safari to use.
    Check pages including the one you have an issue viewing the pics on with the http://validator.w3.org/ to get an idea of how poorly coded they are.
    Eme '~[ ) 
    I just checked my page which has not half the items that other pages use & it Failed validation, 91 Errors, one of my friends pages failed with 490 odd........
    Of course I presume you have flash, as mentioned by QuickTimeKirk.
    To check, in Safari under the Help menu, click on -> Installed plug-ins.
    and check for Flash player.
    Under Safari menu, Safari's preferences, Security tab- Web Content: you have Enable Plug-ins checked correct?
    Message was edited by: Eme

  • Why does iMessage not recognize all other iPhones?

    I have an iPhone 4S and when I try to send an iMessage to a another person with an iPhone [not sure which model but it is a little older] it will not let me.  It says "XYZ is not available for iMessage."  I know for a fact that I have the phone number correct and even have the Apple ID the other user has registed with apple entered and still no dice.  Any help would be appreciated.

    rry4 wrote:
    I am not sure, but I am assuming the if answer to all of those questions is yes then iMessage would work, correct? 
    Yep, and if the answer is no to any of those questions, it won't work.

  • When I create an icon for a short cut on my desktop, why does it always include a separate icon for the files as well?

    '''When I am trying to create a link to a webpage, I "save as" to my desktop, and the icon for the webpage appears. However, it also creates another icon that says the same thing but is a yellow manilla file folder. It clutters up the desktop. Is there a way of creating links without this? If I delete the file folder icon, it deletes the link as well.'''

    That's not a shortcut you are creating with "save as", you are saving a copy of the webpage to your desktop - hence the folder with files for that webpage.
    https://support.mozilla.com/en-US/kb/Creating+a+desktop+shortcut+to+a+web+page

  • Why does my title text stay on screen for the duration of my iMovie?

    Adding a title text to my iMovie, can someone help me figure out why it stays on screen for the duration of the video? Can't seem to find a way to edit the duration of the text.

    The flashing globe icon means you are trying to start from a netboot server that doesn't exist or is offline.  This will fix it: http://docs.info.apple.com/article.html?artnum=31355

  • Why does my game ask me to update from the google play store?

    My game (NFL matchups) tells me to update to a newer version from the google play store. It doesn't let me play the game at all and I have tried reset and reinstalling, clearing my safari cookies, nothing seems to work, please help. Idk y it would tell me to update from google play when I'm on an iPad I have contacted the developer and they keeps having me try different things but nothing has worked yet.

    It would seem that there's an error in the coding of the app that causes it to think it's the Android version. If restarting/resetting your iPad:
    http://support.apple.com/kb/HT1430
    or removing the app completely from your iPad and redownloading from the iTunes Store don't cure the problem, then you'll probably need to wait for the developer to come up with an update to fix the problem.
    Regards.

  • Lenovo G50-45 why is no USB 3.0 driver listed for this model

    I started a clean boot of Windows 7 x64 from USB as I'm not a fan of Windows 8 but since installing I've been unable to get the USB 3.0 port to recognize anything I plug in (was working fine before).
    I can't see a USB 3.0 driver listed on the support page for this model:
    https://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-g-series-laptops/g50-45-notebo...
    I've also read similar problems have occured on other manufacturers laptops and this was fixed by installing the chipset drivers etc in the correct order.
    Is there a correct order I should adhere to?
    Any help much appreciated

    I am having the exact same issue on my 2013 MBPr.
    I have two Seagate GoFlex USB 3.0s, one plugged into the regular 3.0 port (450MB/s) on the left and the other plugged into the high-speed (5GB/s) 3.0 port on the right. When doing a simple copy/paste from the one drive to the other, I observe the following speeds:
    Peak Read (USB 3.0): 36.2Mb/s (288Mbit/s)
    Peak Write (USB-HS 3.0): 48.7Mb/s (384Mbit/s)
    This is far below the 620MB/s for 3.0 and is more around the 35MB/s USB 2.0 standard.
    So, I'm likely to agree with the original compaintant that the 3.0 standards aren't being employed by the MacOSX USB drivers and I'd hope to see a fix soon for these issues lest people start moving off of the Mac platforms to other vendors who adhere to industry guidelines.

  • Why isn't there 2 storage drives (1 for the software and 1 for all you put on the iDevice) for the iOS devices?

    I'm really wondering, because I'm seeing that iOS overtime takes up a heck-load of space…

    this is a user forum apple don't read or write here so you can't get any official answer
    you can get in contact with apple using the feedback
    http://www.apple.com/feedback/iphone.html
    but apart from that I never seen any general keyboard replacing apps for ios so maybe they are not allowed
    and about why apple would not make a copy of the swype  app then maybe it's a legal issue

  • Why does Apple not provide a proper AV for OSX?

    I just found out that AVIRA AV was making my time machine backup non-working. During the troubleshooting i found a lot of support community posts that point to AV programms beside AVIRA (ESET for example) when it comes to time machine backup problems.
    Apple should (like Microsoft does for a couple of years now) provide its own, properly integrated, AV solution.
    Maybe partner up with one of the big vendors (Kaspersky or what ever) for definition updates.
    And dont tell me MAC does not need AV. Read the news

    Hey,
    Gatekeeper is meerly a Firewall which wont protect you from drive by fileformat exploits.
    Regulating which software can be installed is also a good idea especially for people without much knowledge to prevent them from installing crap.
    But as IOS and OSX market share will grow, they will be targeted more and more for common PC threats (exploits, drive by downloads, malware, botnets, viruses, etc....).
    Just observe the Metasploit Exploit Database that is slowly beginning to integrate more and more OSX exploits.
    AV like it is used on MS Windows might not be the perfect approach but just doing nothing about OS Security is even worse in my opinion...
    ClamAV btw is next to useless if you look at MAC AV test reviews....
    I am not trying to start a MAC does not need AV flamewar here  
    Maybe there are better AVs out there or there is more knowledge on Time Machine and AV problems out there...
    Update:
    I dont mean Apple is doing nothing about OS Security. Sandboxing, ASLR and other mechanismens are something obviously. However Application/Fileformat exploits will always find exploitable bugs and Signature and Heuristic based AV are a viable option to adress those issues.
    Message was edited by: sebastian brabetz

  • When I Log Out why does Firefox not save ALL my Inbox as before?

    In the past , whenever I logged out to update Downloads etc - Firefox always asked if I wished to SAVE all my Inbox items. Now everything disappears?
    Please help
    Regards
    ALAN MARKBY

    Such details are stored in a cookie, so make sure that you keep such a cookie.
    * Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.
    Make sure that you do not run Firefox in Private Browsing mode.
    * https://support.mozilla.com/kb/Private+Browsing
    Do not use Clear Recent History to clear the "Cookies" and the "Site Preferences"
    * https://support.mozilla.com/kb/Clear+Recent+History
    Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.
    See also:
    *http://kb.mozillazine.org/Cookies

  • Why does Apple not put its hands up regarding the "No SIM" problem?

    After about 18 months of flawless use my iPad 2 developed the "No SIM" problem.
    I tried one of the many nostrums on various bulletin boards, airplane mode on /off and so on, and the "No SIM" went away for a week.
    It has since come back and will not shift.
    On advice from Apple support I did a full restore.
    The "No SIM" problem did not go away.
    I have had much fruitless dialogue with the automatons at Apple.
    The bottom line is that Apple - despite hundreds of complaints on their own bulletin boards,feign ignorance of this issue.
    Opinion seems to be firm that this is a hardware problem.
    Apple is saying, pay up almost the price of a new iPad and we will swap nout your iPad.
    This is daylight robbery with bells on and typical of Apple's business model of selling products woth built in obsolescence.
    Their share price will inevitably decline as the public gets fed up with Apple's arrogance and lack of customer empathy.

    While most likely not of interest to you, Spotlight can also tell you where the files it finds are located
    Hover the mouse pointer over the name, and press Command-Option and the path to the file will be displayed.
    As for opening a terminal session in the directory where a file is located, there is Applescripts that do just that as well as specific features in Lion/Mountain Lion terminal:
    <http://stackoverflow.com/questions/420456/open-terminal-here-in-mac-os-finder>
    <http://hints.macworld.com/article.php?story=20110729034827358>
    <http://www.macworld.com/article/1047793/folderinterm.html>
    <http://www.macworld.com/article/1161876/open_finder_folder_in_terminal.html>
    <http://www.macobserver.com/tmo/article/os_x_lion_open_a_folders_location_in_term inal>

Maybe you are looking for

  • How do I access kernels or process files on my IPhone

    My new IPhone has been taken over by someone. There are processes running on my phone that have been initiated by someone with APPLEAUTHAGENT. They are using Cloud Key Chain Pro and are monitoring everything on my phone as well as using my wifi and d

  • Push button in ALV Grid Display

    Hi all, I have a requirement wherin i need to place a button in the ALV Grid Display which should update all the records whatever are displayed in the specified infotype. This is to be done in a report. Can anybody give me any pointers or sample code

  • Dumps with errors COMPUTE_BCD_OVERFLOW, COMPUTE_BCD_OVERFLOW

    Hi, We got large no.of dumps with errors COMPUTE_BCD_OVERFLOW, COMPUTE_FLOAT_ZERODEVIDE and BCD_FIELD_OVERFLOW with CX_SY_ARTHEMATIC_OVERFLOW exception in production system causing sapmnt disk space reached 95%.. I don't have idea to resolve this iss

  • Tracking sales by employee responsible--No HR activated

    Hi, Can I make use of the material groups(5 in toatl in sales view1) to generate report for seeing the value/sale of any material instead of using product heirarchy ? If I have created a 3 level heirarchy then how best I can use it to see in a report

  • Acrobat help editing text in scanned document

    I have a scanned document that I have created a PDF with.  Now I want to delete some of the text, in the row without moving or distu rbing the surrounding text.  Is that possible? PLEASE HELP