HP system recovery selection problem

I installed windows 8 on my HP Envy Spectre XT and now i want to roll back to windows 7 that came with my device. I dont have any recovery discs and HP does not provide one. I have the recovery partition still there and I can boot into it, but I cannot select the option for System recovery and Minimised Recovery. All i can select is the windows based recovery.
Others seems to be disabled. Please provide me with a solution to enable the System Recovery option.  

When requesting assistance, please provide the complete model name and/or product number of the HP computer in question. HP/Compaq makes thousands of models of computers that are all different. Without this information it may be difficult or impossible to assist you in resolving your issue.
When you first setup your computer, you were given many opportunities to create your own personal set of HP Recovery Discs as recommended by HP. If you failed to create these discs and installed a new operating system on your computer, you may not be able to use the recovery partition . Since you cannot select the "System" or "Minimised" recovery options, I would guess that some needed information is no longer available for the recovery partition to work correctly. The only way to recover your computer while in this state, would be to use a set of HP Recovery Discs.
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Frank
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HP 15t-j100 (on loan from HP)
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HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
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HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

Similar Messages

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    SYstem Recovery 1:3,
    System Recovery 2:3, and
    System Recovery 3:3.
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    Satellite L505D-S5983
    Windows 7 Home Premium 32-bit
    Yes, of course! See the link to your model's spec above.
    My apologies. The previous link went to a spec for the Satellite A505-S6960 (which came with Windows Vista installed). I had too many spec pages open at the same time and got them mixed. 
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  • Problem deleting the C:\System Recovery Files folder

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    Lisa, that's terrible advice. First of all, why would you delete the recovery partition? It's only accessed when you need to perform a recovery. Secondly, how does doing this solve the OP's question? Answer: It doesn't. 

  • Troublesho​oting System Recovery Problems

    A System Recovery is a useful tool to return your Windows 8 tablet back to factory defaults. However, what do you do when the System Recovery isn't working!?
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    Please click “Accept as Solution ” if you feel my post solved your issue.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Thank you,
    BHK6
    I work on behalf of HP

    Have you created this disc on your own or you use original toshiba disc?
    Do you use it for the first time?

  • Problem System Recovery

    Hello,
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    Hi:
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    Clearing the CMOS settings
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    Plug the power cord and turn on the computer.
    Hold down the Del key during the boot process and enter BIOS setup to re-enter/reset any custom BIOS settings.
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    If you just think somehow Windows got corrupted or erased, you can contact HP to see if you can still get a set of recovery disks.
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  • System Recovery Problem - Compaq Presario F767NR model

    I've just installed a brand-new hard drive in my laptop, which I got in the mail today from HP. However, when I press the F11 button to start system recovery, nothing happens. It takes me nowhere. The screen is black, except for an "Operating System Not Found" message.
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    pepe999 wrote:
    selinacartwrigh wrote:
    my system comes on and then stop before it opens the key board   and say disk boot failure insert system  disk   how could find  a disk  I  cant even get in
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    Best regards,
    erico
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • System Recovery Problem

    I have a HP Mini 210-1091NR
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    F2 Ststem diagnostics
    F9 Boot device options
    F10 BIOS setup
    F11 System recovery
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    Well you aren't the only one this has happened to. If your Master Boot Record is trashed then you will not boot to Windows 7 or F11 recovery. HP does not provide a boot recovery disk. If you did not make a recovery DVD then you must order a reinstall set of disks from HP.  If you have critical data which you need HP solution will only reformat the disk and restore to factory condition. Isn't that sweet. Well this was my situation and here is what I did to at least get my data files. My system would go through the BIOS then Blue screen with STOP 7B followed by a blank screen blinking cursor in upper left corner.
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    2) search the internet for a turrent Windows 7 recovery. Download and make a bootable disk from the ISO image file (must be a DVD- disk)
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    3a) open a command prompt and run BOOTREC /FixMbr
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    3b) one of the options is to backup your data, backup your data files now!
    4) Next open a command prompt in recovery manager and run SFC /SCANNOW
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    Manufacturers like HP and Dell drop the ball on doing anything but telling you can only rebuild the system by reformatting the drive and reinstall the OS to factory condition. I  hope my solution eases the pain and helps given the research I had to do.  

  • Problems with restoring my iTunes library after performing an HP backup and system recovery

    Hello,
    Last Sunday night/Monday morning, I had to perform a system recovery (from the discs supplied by HP) on my HP Compaq Presario SR5310F 32-bit desktop computer running Windows Vista Home Premium, (on the recommendation of samone at HP) and just backing up my 90+ GB iTunes library took 12 hours (the actual system recovery took only about 2-1/2 hours, the following morning). After the recovery process was complete, I 'restored' the backed-up files by either double-clicking or just opening the first backup file (the one whose file name ends in '.1') and following the prompts, which placed the files into something called the 'System Restore Files' folder. I thought I could just restore my iTunes library by dragging and dropping the music, video and iTunes folder files from this System Restore Files folder back into their original places on my computer, but while the song titles did show up in my iTunes library, whenever I tried to actually play one, an exclamation point would appear beside the song's title and I'd get the error message 'iTunes cannot find the file'; when I clicked on 'Find missing file'--or whatever it's called--the C < Users < [username] < Music folder would open, and it would be completely blank, with only the words 'This folder is empty' appearing in it. (And BTW, before you try to recommend the 'Finding missing content in iTunes' or 'How to find missing music in iTunes' articles to me, I should point out that I did try all of the steps in those articles, but my iTunes library was still completely empty at that point, despite trying those steps; that was why I finally tried 'dragging and dropping all of those files back into the Desktop, Downloads, Documents--yes, some really large download files, not from iTunes, showed up in the Documents folder--and also a couple of downloaded music files--again, not from iTunes--showd up 'loose' [by 'loose', I mean not in one of the folders (e.g., Documents, Downloads etc.) in my [username] subfolder] in my [username] subfolder, after which, I was able to get most of my song and video titles listed in iTunes again, but they just won't PLAY! Also, it appears I'm missing about 5 GB from my iTunes library now, as it's saying that I only have about 85.15 GB worth of files in it, where before I had 90+ GB worth of files in it.)
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    OK, before you moved the iTunes folder did the library contain entries for your original files?
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    Not quite sure where you have moved the original set of library files to (that is the five files listed above and the Album Artwork folder) but you should move these to C:\System Recovery Files\C\Users\<User>\Music\iTunes, (leaving everything else in place) then click the icon to launch iTunes and immediately press and hold down the left shift key until asked to choose or create a library. Click choose and browse to the library file at C:\System Recovery Files\C\Users\<User>\Music\iTunes\iTunes Library.itl - fingers crossed this will open your old database, which will be able to find your old files. If that goes well we can look to moving them somewhere more sensible.
    tt2

  • Lenovo G580 - WIndows 8 - Resizing OS partition & problems with system recovery

    Hello Everybody,
    Just bought a Lenovo G580 notebook with pre installed Windows 8 (500gb harddisk, 4 gb RAM, Intel B960).I have been using Easeus partition manager with Windows 7 & its been working very well.So I wanted to partition my new HDD with it.Upon creating the a new 100gb partition (most importantly from OS partition that was about 428 gb) a very strange thing happened.The Refresh/Reset functions of WIndows 8 stopped working saying required recovery files are missing, also Lenovo One Key recovery program does not work with the message that required service partition is currently unavailable.At the same time, apparently  partition called Windows recovery  (1000 mb, hidden) still exists.One more peculiar thing I noticed & that is there is a new 1mb unallocated partition before the Windows recovery partition.While partitioning I did not receive any message about deleting of any data.One last piece of information (not sure if relevant) is before doing partition I had created a system image that I am unable to restore, Windows 8 repair function recognises the image bit is unable to restore it.
    Any ideas how to restore the System Recovery functions or how to restore the system image.
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    Hi petrmichal,
    Thanks for Posting and welcome to the Lenovo Community,
    I’d like to apologize to you for facing this issue but am sorry to tell you that the HDD partitioning caused that the recovery image won’t be working anymore and in the case that you want to create back system image recovery will be at the service center,
    I’d like to provide you with the contact support number to able to contact them:
    India
    IDEA-branded and
    B, C, E, G, H, K, N, Q, V, Y Series Products
    Toll Free Number 1: 1800-3002-9929
    Toll Free Number 2: 1800-425-9003
    Email : [email protected]
    9AM - 9PM
    Monday - Saturday
    Hope the information helps. Let us know.
    Regards
    Soha
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  • How do I restore backup swm files created during system recovery from external hard drive

    Good day,
    I was facing some problems with my laptop (HP Envy 17 3D Notebook with windows 7 home premium, 64 bit) and I had to return it back to its original state using system recovery.
    During the process I was asked if I want to back up my data. I have chosen to backup my data in the flash drive. Once the process has completed and my laptop is to the original state, I tried to recover my backup but it tells me:
    The version of this file is not compatible with the version of windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher.
    If i click run as administrator it tell me:
    Windows cannot find 'F:\Backup_2015-04-29 143842\Restore.exe'. Make sure you typed the name correctly, and then try again.
    there are files labeled like backup.swm, backup1.swm, backup2.swm. I can't open these files or do anything with them. In a text document it lists all the files it apparently copied. It is only a list of text, nothing else.
    any help will be greatly appriciated.

    Hi @Jef35,
    Welcome to the HP Forums!
    It is a superb  place to find answers and information!
    For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
    I understand that while doing the recovery back to factory you opted to backup your personal files  and would now like to know how to restore them .
    Here is a link to  HP PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 7)
    If you appreciate my responding, please click the kudos button below to say thanks.
    If this resolved your difficulty please select solution provided to enable other posters to locate this information more easily.
    I hope this helps
    Sparkles1
    I work on behalf of HP
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  • Windows Vista/Serv​ice Pack 2-after performing a System Recovery my Hard Drive is full.

         I would like to thank you in advance for your patience.  I am new to this forum solution method.  I will do my best to explain what is happening with my computer without too much unnecessary information.
         My laptop is 2 yrs old and it all these error messages started popping up repeatedly.  Windows Defender wouldn't open, system info errors, I/E crashes and so on.  After numerous attempts to fix it myself,  I asked Microsoft support for the solution.     M/S Tech Support instructed me to perform a System Recovery, through the startup/F-11 method and so I did.  I followed all of M/S instructions and to skip the step for making a set of Backup disks, as well as the Recovery Manager's steps to complete the recovery.  After all was done I noticed that all my personal files, (pic's, music, etc...),  were gone and that my Hard Drive is out of space.  I did a Disk Cleanup and defrag on both the C: and D: drives hoping that it would solve my problem.  NOT!!!  I have been looking through all the "Trouble shooting" support topics on both MS and HP.  I have been afraid of doing any of the MANY suggested steps for fear of causing more damage.  The computer, except for the D: drive delima and Windows Defender not opening,  seems to function properly, so I look at that as the real blessing in all this.
         Please help me by telling me that there is a way to fix the Hard drive and get Windows Defender to respond.  Most importantly, how to go about getting it done.  I just don't know how or why this happened.
         Thank you so much for your help.  Nice to know that there are web sites and forums like these to go to for help.  I look I look forward to your response. 

    This excerpt taken from HP manual for your computer.
    On some models, you can perform a recovery from the partition on the hard drive from either the Start
    button or f11. This restores the computer to it's factory condition.
    To restore the system from the partition, follow these steps:
    1. Access Recovery Manager in either of the following ways:
    ● Select Start > All Programs > Recovery Manager > Recovery Manager.
    – or –
    ● Restart the computer and press f11 while the “Press <F11> for recovery” message is displayed
    on the screen. Then select Recovery Manager.
    Recovery Manager opens.
    2. Click Advanced Options.
    3. Click System recovery, and then click Next.
    4. Follow the on-screen instructions
    Does this sound like what you did?
    Oh yeah, Your D:\ drive is your Recovery partition and you should never mess with it.
    It contains all the information to restore your computer to factory condition.

  • I can't accessed system recovery options after the repairing process was interrupte​d.

    although it's not my PC, i'm still concern about it (it's actually a public computer in our library). I actually tried to repair it using the system recovery options of windows 7 with thinkvantage technoliogies  but i interrupt it because maybe someone will caught me and i will be mistakenly be liable. and the result is after i restared it, it restarts over and over again, with BSOD appearing for a split second. i tried to use disable autorestart on system failure feature, and i saw the BSOD. but the real issue is i can't go through the recovery options, only until the part when i'm asked to select a keyboard input method, then the next part is this message: "You must log in to access System Recovery Options. If you are having trouble logging in, please contact your computer administrator for assistance. Click OK to restart the computer." anyway, this is the BSOD says: 
    A problem has been detected and windows has been shut down to prevent damage to your computer.
    If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
    Disable or uninstall any anti-virus disk defragmentation  or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.
    Technical in formation:
    *** STOP: 0x00000024 (0x00000000001904, 0xFFFFFA800690D840, 0XFFFFFFFFC0000102, 0x0000000000000000)
    I hope this problem will be solved as much as possible.  thank you in advance. and i also don't know what model of this Lenovo all-in-one PC is. but i think this is 3318F9U, and its i forgot its BIOS version, and i don't know how to access it. and also, i'm not sure if there's a preloaded Superfish in this all-in-one PC, maybe the vulnerability started it. because i recently read an article regarding the Superfish's vulnerability.

    Hello and welcome,
    Please remeber that this is a peer-to-peer forum (users helping each other) not the Lenovo support site.  There is some Lenovo presence, but  if you need urgent support, please try your local support office:
    Philippines
    THINK-branded products
    Tagalog, English
    1-800-8908-6454 (GLOBE subscribers), 1-800-1441-0719 (PLDT subscribers)
    Z.
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  • HP System Recovery DVD is not working

    I've downgraded my HP 15-e0001ed from W8 to W7. I removed EVERYTHING from Windows 8, including the recovery partition en I did not make a recovery disk/back up (or something else) to eventually restore my OS to W8. 
    During the use of W7, i noticed that the fan was blowing really loud. I checked the HP website, and i noticed that all the drivers weren't compatible with W7. I installed some of the drivers anyway, but the problem with the blowing fan seems still there now and then. I then downloaded the ISO file from this topic and this is an evalution version of W8, which can be used for 90 days. I still want to use my 'original' W8 version, so I ordered a System Recovery DVD set.
    When I insert the disk I can only open the content of the disk, but there is no autorun file or something like that. I then loaded the DVD's from the system recovery mode (when you press ESC during the start up of the laptop en you have the option to go to the BIOS). When the DVD then loads, I get the following error message: 
    This computer is not supported bij de System Recovery Media. You will not be able to continue to recover this system with these Media.
    Error: 0130-ABH-UUW.
    Anyone knows what to do to get the recovery disks to work?
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