HP T510 Citrix session disconnect problem

Hello, I had problem with HP T510 (Thinpro Image 5.2/citrix receiver 13.1, Xenapp 6.5 on serveur 2008 R2). After direct ICA connexion on published desktop, the connexion drop and the user came back to the Thinpro OS. The problem seems to be with Lotus Notes 6.5 when they click on “New memo” or “Address” but not every time. After lost connexion the user must enter the password on Thinpro ICA connexion to retrieve is Windows session (session just lock not logout). Nothing special on server log. I think the ICA session send signal to terminal to disconnect. Thanks you Eric

We are having the exact same issue with our T510s, also on ThinPro 5.2, latest image. However, we do not use Lotus Notes, and there are no "crashes" happening, they simply lose connection and get their sessions back when they re-login. We have a T520 running W7ES, and some T5740s running WES9 with no problems. It is only these T510s on ThinPro 5.2.  Are yours using wireless by the way? All of ours that have the issue are wireless. We have a few T510s that are on a wired connection that I haven't seen the problem on, but I will need to verify with the users. Between this and the application icons being blank I posted about here, I am a bit less than impressed with ThinPro 5.2...

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    Madaba_Maint#
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    Here is an apple article about redeeming digital copies: http://support.apple.com/kb/ht1539

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    Web Server – BEA Weblogic 10g3
    Database – Oracle 10g
    Java Version – 1.5 Update 10
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    26/04/2011 15:08:15.931 : 4 : 8028 : 4552 : CallCenter : 27 : ******** : Sent : new message (99880103) to CtiServer Id[0] group[102] version[0]
    26/04/2011 15:08:15.931 : 4 : 8028 : 4552 : CallCenter : 27 : # 9: Added Timer[68] for line[9] about[4100] on[1303810945,931]
    26/04/2011 15:08:17.009 : 4 : 8028 : 4552 : CallCenter : 27 : CCallCenter::SendOutMessage(CMessage) Sending message [99880100] to [type=20, id=0, grp=0]
    26/04/2011 15:08:17.009 : 4 : 8028 : 4552 : CallCenter : 27 : ******** : Sent : new message (99880100) to CtiServer Id[0] group[0] version[1]
    26/04/2011 15:08:17.009 : 4 : 8028 : 4552 : CallCenter : 27 : CCallCenter::SendOutMessage(CMessage) Sending message [99880100] to [type=103, id=0, grp=0]
    26/04/2011 15:08:17.009 : 4 : 8028 : 4552 : CallCenter : 27 : ******** : Sent : new message (99880100) to RedirectServer Id[0] group[0] version[1]
    26/04/2011 15:08:17.009 : 4 : 8028 : 4552 : CallCenter : 27 : Sending GET_CHANNELS_INFO_UPDATE to all NetworkManager
    26/04/2011 15:08:17.009 : 4 : 8028 : 4552 : CallCenter : 27 : CCallCenter::SendOutMessage(CMessage) Sending message [1018] to [type=12, id=0, grp=0]
    26/04/2011 15:08:17.009 : 4 : 8028 : 4552 : CallCenter : 27 : ******** : Sent : new message (1018) to NetworkManager Id[0] group[0] version[1]
    26/04/2011 15:08:19.431 : 4 : 13712 : 4552 : CallCenter : 27 : AppCallLegStateChangedEvHandler [[email protected]]
    26/04/2011 15:08:19.431 : 0 : 13712 : 4552 : CallCenter : 27 : RVSIP_CALL_LEG_STATE_MSG_SEND_FAILURE [44173472]
    26/04/2011 15:08:19.431 : 4 : 13712 : 4552 : CallCenter : 27 : Adding SDP info to Message
    26/04/2011 15:08:19.431 : 0 : 13712 : 4552 : CallCenter : 27 : Failed to DNS continue on a call
    26/04/2011 15:08:19.431 : 4 : 13712 : 4552 : CallCenter : 27 : AppCallLegStateChangedEvHandler [[email protected]]
    26/04/2011 15:08:19.431 : 4 : 13712 : 4552 : CallCenter : 27 : RVSIP_CALL_LEG_STATE_DISCONNECTED [44173472] reason[15]
    26/04/2011 15:08:19.431 : 4 : 13712 : 4552 : CallCenter : 27 : CH[9]: Sending EVENT_DISCONNECT_CALL
    26/04/2011 15:08:19.431 : 4 : 13712 : 4552 : CallCenter : 27 : addAlarm() 44173472
    26/04/2011 15:08:19.431 : 4 : 13712 : 4552 : CallCenter : 27 : AppCallLegStateChangedEvHandler [[email protected]]
    26/04/2011 15:08:19.431 : 4 : 13712 : 4552 : CallCenter : 27 : RVSIP_CALL_LEG_STATE_TERMINATED [44173472] reason[19]
    26/04/2011 15:08:19.431 : 4 : 8028 : 4552 : CallCenter : 27 : GOT sip_event on channel [9] type [12002]
    26/04/2011 15:08:19.431 : 4 : 8028 : 4552 : CallCenter : 27 : # 9: GOT EVENT CALL WAS DISCONNECTED BY REMOTE
    26/04/2011 15:08:19.431 : 4 : 8028 : 4552 : CallCenter : 27 : # 9: New event received [0X3 - CALL_MAKECALL_EVENT - 0X4001]
    26/04/2011 15:08:19.431 : 4 : 8028 : 4552 : CallCenter : 27 : # 9: CCallCenter::SendOutMessage() Sending message [##;4;2;99880104;106,0,101,;] to [type=20, id=0,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           

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