Hp t510 right alt key mapping not working with ctrl + s

Using the HP t510 to launch a xendesktop session via storefront. We have a mission critical application that uses the ctrl + alt + s hotkey to secure itself. The left alt key with ctrl + s is working as it should but the right alt key does not. When testing in the win7 on screen keyboard the right alt and ctrl stay lit up. When hitting the S key after depressing both the right alt + ctrl (right or left ctrl doesn't matter) the alt keys disappear from the on screen keyboard as if they were no longer pushed. They hotkey combination never makes it to the application and it does not secure itself.
I've tested this same workflow on an ASUS thin client, desktop, and laptop hardware with no issues. It does in fact seem to be some hotkey mapping the HP device has baked into it using the right alt key.
Has anyone seen any issues that even closely mimic this? I've seen some for ctrl + alt + del but their fixes don't work for this specific issue.

Hello xXenStatex,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that the alt key mapping is not working with ctrl + s on your Thin Client, and I would be happy to guide you towards a resolution!
I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at:
http://h30499.www3.hp.com/t5/Workstations-Thin-Clients/bd-p/bsc-635
I hope this helps!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
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Message was edited by: bradbergeron
Message was edited by: bradbergeron

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Hi,
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