HP_TOOLS E: Full, so I deleted everything
I know this has been covered in other areas of the forums, so Ill be detailed. I kept gettign the warnign that many get that my E; Drive was full (named HP_TOOLS), I rea din many palces to shut off the back up to here, but accordign to the System files npo backup is set, yet there it was, full. So I checked to see if there were multiple backups and there was onyl one, but it was still full.
I read somewhere that nothing else in the folder other than the backup file (named MYNAME-HP) was important, SO I DELETED EVERYTHING! Now I see that this si the opposite, this folder need all the file EXCEPT this backup, so now what?
Can i recover theese seemignyl important HP files, and if so do I NOT need this MYNAME-HP backup file?
Afaik- you do Not need any backup file on the HP Tools partition. A BIOS update should recreate the files you need in there.
Get your full Model number or Product number from the Service Tag attached to bottom of laptop (may be under battery)
How Do I Find My Model Number or Product Number
Once you have the info, use the button at top of this page titled "Support", then click "Download drivers" from the menu. Enter your Product Number. After entering PN click 'Go". On the next page use the dropdown menu to select your Operating System, click Next. A list will populate with drivers/software.
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My phone keeps saying the storage is full so I deleted pictures, apps, and all my texts. Then after I do this my phone freezes and I have to restart it. When I restart my phone then everything I deleted comes back. What is going on?
HI Shelby,
It sounds like your available free space is not reporting properly. I would start by quitting the Settings app:
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
If the issue persists, backup your device to iTunes, then restore it as new and verify that it works.
How to erase your iOS device and then set it up as a new device or restore it from backups
If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.
Thank you for using Apple Support Communities.
Regards,
Sterling -
Startup disk is full when I already deleted everything?
For a while I've been getting pop ups saying my startup disk is full and so I deleted mostly everything. To this day I still get the pop ups when I swear there is literally nothing on my macbook. I checked how much space I actually have and I have just 1.17 gb/59.81 gb... I have no idea how this could possibly happen when I have deleted everything.
There is 0 pictures, 0 movies, 0 downloads and 0 music because I have literally deleted everything. How do I only have 1.17 gb left? My trash is also empty too. Apparently "Other" is taking up 41 gb on my macbook... What is this? I have no idea what is taking up all the space on my macbook when I don't have anything except the things I really need.
Someone help me... I need actual space on my laptop...For information about the Other category in the Storage display, see this support article. If the Storage display seems to be inaccurate, try rebuilding the Spotlight index.
Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
iPhoto ▹ Empty Trash
Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation—not the mythical 10%, 15%, or any other percentage. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
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See this support article for some simple ways to free up storage space.
You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.
Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
Install the app you downloaded in the Applications folder as usual. Quit it if it's running.
Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
sudo /Applications/GrandPerspective.app/Contents/MacOS/GrandPerspective
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing command-V. You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator. Ignore any other messages that appear in the Terminal window.
The application window will open, eventually showing all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.
I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with the app, quit it and also quit Terminal. -
It keeps telling me it wants to delete everything off of my I touch. I can't get the music I bought on this I touch to be copied into my I-Tunes.
I don't want to delete everything off this I touch. I've got a new Nano, and I want to transfer the old songs from the old I touch.Sync by using the manual method included here;
iTunes: Syncing media content to iOS devices and iPod
You can only automatically sync to one iTunes library
If you want to make this your one syncing computer:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities -
ICloud is full (mails) but i delete everything
Hi
Currently i have 28 GB in Mails.
It was time to clean mails and I delete everything what was older than 12 months.
(in all folders incl trash etc)
But I still have 28GB when i go to Icloud.
Does anybody knows how i can solve this problem?
Many thanks in advance
Pude2Welcome to the Apple Community.
Have you tried adding anything yet. -
So a while ago when I got my phone I started a new Apple ID account/ iCloud.. Then when my sister got a new iphone I gave her my id to use too. In settings-general-usage it says that my storage is almost full. I then click on manage storage and it shows my phone and my sisters phone and how many gb or whatever. Also it says "last backup failed" and other stuff that's Irrelevant. Now when I click on my sisters phone I have an option to "delete backup" MY QUESTION is if I click the delete backup button will it just delete the iCloud backup off my phone OR will it totally delete everything involving the backup off my sisters phone forever??? Please help! Thank you so much!!!!!
Deleting a backup deletes the backup only from the iCloud storage, not anything on the iPhone.
The iPhone's iCloud backup will be updated at some point - automatically when the iPhone is connected to an available wi-fi network while connected to a power source unless the iCloud backup is turned off on the iPhone. -
Somehow I have deleted the system Preferences application. I had already deleted everything from the trash bend before I realized system pref. was deleted. How can I recover or get it downloaded? Everything has been transferred to my new mac pro, but would like to give this old mac to son-in-law. Can I download system preferences back into this old mac?
Sidney Jean BienvenuHow Restore Deleted or Missing OS X Components
A few of the basic OS X installed applications can be restored from the Optional Installs installer located in the Optional installs folder on your Installer DVD. However, if what you need is not there then follow the instructions below.
How to Use Pacifist to Restore Deleted or Missing OS X Components
Insert the OS X Installer DVD into the optical drive. Use a simple utility like TinkerTool to toggle invisibility so you can see invisible items. Alternatively, open the Terminal application in your Utilities folder and at the prompt enter the following:
defaults write com.apple.finder AppleShowAllFiles Yes
Press RETURN.
To turn off the display of invisible files repeat the above command substituting No for Yes.
The install packages are located in the /System/Installation/ folder on the DVD.
Download the shareware utility Pacifist. Use it to extract a fresh copy of the missing item(s) from the file archives on your OS X installation DVD. The file archives are in the /System/Installations/ folder (use Go to Folder option in the Go menu of the Finder.)
Here are Four Basic ways to use Pacifist (courtesy of George Orville.)
Drag a .pkg icon onto the Pacifist window .....proceed to step 7.
Click on “Open Package ....” and navigate to package desired and click “Open” in the open/save window.....proceed to step 7.
Insert Mac OS X installer CD and when it mounts, navigate to .... Menu->Go->Go to Folder. In the path field enter or paste ....
/Volumes/disc name/System/Installation/Packages (where disc name is the name of the CD/DVD that you inserted.)
Click on the "Go" button ..... • Drag a .pkg to Pacifist..... proceed to step 7.
The package you'll need will have to be discovered by trial and error, but for most applications you should start with the Essentials.pkg and/or Additional Essentials.pkg.
D. Insert your Mac OS X install disk 1 .... and open Pacifist.
1. In Pacifist, select "Open Mac OS X Install Packages" ... dialog may appear asking for disk 2, then disk 3 and finally disk 1 again.... {if DVD is not used)...If “Stop Loading” is selected...the procedure will stop!!!
2a. When loading is complete, a new window appears, click the triangle to display contents of each package...Select item and proceed to step 7.
2b. or click the “Find” icon in the Pacifist window and type the name of the software you need.
3. In the list that comes back, click the top most entry for the item that you want. ..... that is the one for the English language.
4. On the top of the Pacifist window, click “verify” .... you will probably be prompted for your password.
5. Enter checks for.... “verify permissions” and “verify file contents.” and click “verify” ....enter password when prompted.... you will get back output which may look like this:
20 files were scanned. 20 of 20 files were present on the hard disk. 0 of 20 files had file permissions that did not match those specified in the package. 0 of 20 files had checksums that did not match those specified in the package.
6. Click “close”. Go to step 7.
Extract or Install........
7. In the Toolbar (upper left), you now have the option to extract or install. Click a file in the lower list and those two icons will be enabled.
8. If “Extract to...” is selected.... navigate to the location where the file will be placed, select “choose”, select “extract” in new dialog that appears,authenicate , if prompted, click “OK”.
9. In the next dialog, click “Extract”.
10. If “Install” is selected... dialog will appear with the location/path of the installed software. Click “Install”
11. Type in your password, click “OK”
Pacifist will begin to extract files.
12. In steps 8/10ß.... you also have the choice to “cancel”
Notes: Pacifist may find that a file it is installing already exists on the hard disk. Pacifist will present you with an alert panel....
Stop
Leave original alone
Update .....
Default selection
Replace .... (Replace option should only be used on full install packages) -
Is there a way to delete everything off the Ipod but not off itunes?
I have a 4g Ipod nano, and it is full so it wont let me add any new songs. I have gone into itunes and deleted songs from my playlist and tried to update my ipod but even when i delete playlists and songs it still says that i dont have enough room to add any more. Is there any way i can delete everything off my ipod and but still have all my music in itunes so i can basically start over?
Try restoring your iPod. Restoring will erase the iPod's hard drive, reload the software and put it back to default settings. it won't remove anything from your iTunes library. Once the restore is complete follow the on screen instructions to name the iPod and automatically sync your songs and videos onto the fresh installation. Press Done and the iPod will appear in iTunes and start to sync. If you want to update manually or using selected playlists uncheck the box beside the sync automatically instruction and press Done, it will default to manual mode and you can choose whatever setting you like: Restoring iPod to factory settings with iTunes 7
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I have tried updating my apps and software but it says my startup disk or hard disk is full. I deleted a lot of files and apps but they won't be erased from the trash. Please help.
For information about the Other category in the Storage display, see this support article. If the display seems to be inaccurate, try rebuilding the Spotlight index.
Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
iPhoto ▹ Empty Trash
In Photos:
File ▹ Show Recently Deleted ▹ Delete All
Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation—not the mythical 10%, 15%, or any other percentage. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.
See this support article for some simple ways to free up storage space.
You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.
Deleting files inside a photo or iTunes library will corrupt the library. Changes to such a library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
Install the app in the Applications folder as usual. Quit it if it's running.
Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C.
For ODS:
security execute-with-privileges /A*/OmniDiskSweeper.app/*/M*/* 2>&-
For GP:
security execute-with-privileges /A*/GrandPerspective.app/*/M*/* 2>&-
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Paste into the Terminal window by pressing command-V. You'll be prompted for your login password.
The application window will open behind other open windows. When you scan a volume, the window will eventually show all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.
I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with the app, quit it and also quit Terminal. -
I've tried everything. Cloud Cleaner, removed all Adobe products from computer, ran in Administrator Deleted everything still get error code 1 noting in all the troubleshoots have helped.
Error Code 1: "Failed to install" | Creative Cloud Desktop :
https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html -
Ok, I have deleted EVERYTHING off my 16gb ipad. Photos, music, apps. All I have are the standard apps. It says I have used 11gb and only have 1.6 left. When I first bought it I had up to 4 movies and lots of apps, no problems. What's going on please!?
How much space is used by your Other? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
Cheers, Tom -
I'm trying to update my phone to the ios7 and my phone keeps telling me I don't have enough available storage... The thing is I have deleted everything from my phone and I have nothing else to get rid of... So I need to know what to do
Check for 'others' in iTunes against your iPhone.
Restore from a previous backup to reclaim some of it.
Still want more, Restore in iTunes, setup as New. -
I just installed 10.5 and .8 update, from 10.4xx, Original 10.5 Archived and installed, Now itunes won't, can't open due to "library created by a newer version error message,
How do I fix this ? uninstall ??? reinstall ?
I originally didn't have enough free space to intall the new OS so deleted everything/songs and some podcasts in itunes, backed up on another ipod.that hasn'r been updated so not missing anything, but now can't access\ another new(old) ipod and iphone (and not anytthing now) that wouldn't work on the old OS. due to not having the required itunes upgrade and not upgradeable on 10.4xx
Thanks in advance.After reinstalling itunes like PowerBloodRespect said, go into itunes on your account and connect your ipod. On the ipod summary tab, uncheck the box to launch itunes when the ipod is connected.
You also might want to go into itunes preferences on both accounts.
On the Device tab, put a checkmark in the box to prevent ipods from syncing automatically. -
I am having problems gettting my mail to work ... Mac telling me that my start up disk id full and to delete some files to free up space ... have done this but when i open mail from the dock it just brings up the colour wheel and nothing happening ... it shows when you right click on the mail icon that " application not responding"
If your hard drive is getting full, you need to free up, at least, 20 GBs of space on your iMac's hard drive.
If your Mac is running a fairly recent version of OS X, here are some general guidelines.
Follow some of my tips for cleaning out, deleting and archiving data from your Mac's internal hard drive.
Have you emptied your iMac's Trash icon in the Dock?
If you use iPhoto, iPhoto has its own trash that needs to be emptied, also.
If you use Apple Mail app, Apple Mail also has its own trash area that needs to be emptied, too!
Other things you can do to gain space.
Delete any old or no longer needed emails and/or archive to disc, flash drives or external hard drive, older emails you want to save.
Look through your Documents folder and delete any type of old useless type files like "Read Me" type files.
Again, archive to disc, flash drives, ext. hard drives or delete any old documents you no longer use or immediately need.
Download an app called OnyX for your version of OS X.
When you install and launch it, let it run the automatic ans S.M,A.R.T. tests, then go to the cleaning and maintenance tabs and run the tabs that have the ability to clean out all web browser cache files, web browser histories, system cache files, delete old error log files.
Typically, iTunes and iPhoto libraries are the biggest users of HD space.
move these files/data off of your internal drive to the external hard drive and deleted off of the internal hard drive.
If you have any other large folders of personal data or projects, these should be archived or moved, also, to the optical discs, flash drives or external hard drive and then either archived to disc and/or deleted off your internal hard drive.
Good Luck! -
On iPad mini, and year ago my iMessage stopped working ! Took it to the store n they reset everything on it! Still couldn't get iMessage to work.
Just decided to leave it because thought I can deal with email n Skype.... Now I need iMessage so just deleted everything n re booted iPad!. Reset everything. Still can't get iMessage and iCloud!!! I'm not too bad cuz I can sync with hubby's iMac. But know I won't have iMessage.Hello ruby10t,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning Messages issues:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Before you start troubleshooting, learn the difference between SMS, MMS, and iMessage. The first step to resolving an issue with iMessage is toupdate your iOS software and your carrier settings to the latest versions. If iMessage still has an issue, follow the steps below for your issue.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD
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