Hp touch pad will not boot up

My HP Touchpad isn't working. It only turns on with holding the top right power button and the home button. Then it locks up with an HP logo in the middle.  We tried to download the Web OS doctor and it told us to plug in the USB, the "next" button on the software does not light up. We tried to hard boot it off or on but with no success with the Web OS doctor.
Some forms are telling me to take out the battery but I do not know how to do this.
Thank you for anyone that can assist.
Laurie Puglia
{Personal Information Removed}

Please read the "How to doctor a touchpad" post at the top of this section.  Perhaps it may help.
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Similar Messages

  • My Hp Pavllion dv7 keyboard and touch pad will not work

    Hi. My Hp Pavllion dv7 keyboard and touch pad will not work. Been going on for a few months now. Read in the support forum that replacing the battery might help however it hasnt. Ran updates for Windows Vista and Microsoft Security Ess. Boots up just fine however unable to place in my password to get to my user profile and always have to work from guest......unless I have a USB keyboard handly at the time. I use a USB wireless mouse as well.
    Please help and thank you

    The keyboard and mouse (touchpad) are separate devices which could go bad at the same time but that would be a huge coincidence. I would try reseating the ribbon cables to the motherboard for both. Here is the Service Manual:
    Manual

  • Help!  My iPod touch 2G will not boot up!

    My iPod touch 2G will not boot.
    Heres the specs of the problem:
    It turns on with an Apple logo with a spinning wheel under it.
    I have tried editing the hosts file with the Apple server codes.
    I have tried restoring 16 times. (I log what I do on it)
    The iPod has never been jailbroken.
    It is an MC model.
    It is 8GB.
    Its formated for Windows. (Windows 7)
    iTunes 10.4
    I have tried "The Tiny Umbrella TSS Server with SHSH blobs for iOS 4.1"
    I tried "RecBoot" no luck.
    My Mom will kill me if I can't fix this.  I am going on a 9 hour vacation ride with 7 year old brothers that get really cranky.  I leave August 6th, 2011.  So I need to have it fixed before then. So i really, really, really need help!

    Try uninstalling iTunes and installing the 10.4 iTunes that came out a few days ago.  Click start, run and paste "%Userprofile%\Application Data\Apple Computer\iTunes\iPhone Software Updates" without quotes.  Find iPod2,1_4.2.1_8C148_Restore.ipsw and delete it.  Try restoring again and Tiny Umbrella is only for iPhones.  Do not use it on iPod Touch or various errors appear.  iPod Touches can downgrade at any time (idk about iOS 5).  If it doesn't work, reply.  :)

  • Mouse touch pad will not toggle off

    HP G60 laptop, OS - Windows 7
    My mouse touch pad will not turn off when the on/off button is toggled. This is a recent development. Is it possible that the button has been disabled, and if so, how can I reset it? 

    traininggap wrote:
    Hi. "This is a recent development". I'm quite unclear. Was this working previously? 
    Yes. Usually, I work with an external wireless mouse, so prefer to turn the touch pad off to disable it (and avoid any spurious effects caused by accidentally touching it). Since just yesterday, when I operate the on/off button, nothing happens. It's possibly a hardware problem, but I figured someone might know if it was a settings issue.

  • Touch pad will not click.

    When I press the touch pad it will not depress as it did before indicating a click.

    Hello bflowerday,
    The following article should provide you with more information regarding the issue you are experiencing with your trackpad on your BlackBerry® Torch™ 9800 smartphone:
    Trackpad, trackball, or keyboard not working on a BlackBerry Smartphone - http://www.blackberry.com/btsc/KB29640
    We hope this helps.
    Thank you.
    -FB
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click "Accept as a Solution" for posts that have solved your issue(s)!

  • Elite Book 8460p - touch pad will not disable

    Hi everyone,
    I work on the helpdesk of a company and one of my users has been having an issue. He has an Elite Book 8460p and just recently started having issues with the touchpad on his computer. When he double clicks the upper left corner of the touchpad nothing happens. I have tried uninstalling and reinstalling the drivers for the Synaptics Touchpad twice, with drivers directly from the HP site. I have also switch the user's hard drive to another 8460p but the same issue happens.
    I have attempted to disable the touchpad in the Synaptics Device Options under the Mouse section in the Control Panel. After I hit the Disable button, it does turn the touchpad off for a time, but it seems to turn itself back on randomly. I would disable it, apply and hit OK to close the windows, test the touchpad and it would reenable itself. Has anyone else seen a problem similar to this? I was hoping there was a way to disable it in the BIOS, but I did not see anything.

    Hello Clownmaserfunk,
    In order to get the best and most accurate response for your question, please submit your question onto the HP commercial forums. You have posted on the consumer forum, and you're using a commercial based system. The link below will allow you to submit your question. It is possible that you might have to create another profile.
    EliteBook Fourm
    Thanks
    Clicking the White Kudos star on the left is a way to say Thanks!
    Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!

  • Officejet Pro 8600 touch screen will not respond

    Hi,
    I have the HP Officejet Pro 8600 and the touch pad will not turn on. The power is on! I actualy cannot turn it off by pressing the off button, even when I unplug it and plug it back in it is like it was never unplugged. This all started when I updated my MAC to the new operating system and then I noticed where the paper comes out there were blue blinking lights. I pressed the off button and the lights stopped, but now nothing will respond. This is a wireless printer. Please advise what to do.
    Thank you,
    Tanya (Personal information removed)

    Hello Tanyaward,
    Welcome to the HP Forums.
    I see that you are having an issue with the touch pad not responding or lighting up.
    First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
    Once the printer is connected to a wall outlet, please  attempt to use the power button to turn the unit off and then back on again.  This will do a semi reset on the unit.
    If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
    Thanks for your time.
    Cheers, 
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • Ipad will not boot up after 7.1.2 update

    updated to 7.1.2 yesterday and I pad will not boot up. it turns on and I get the logo but will not completely boot back on into home screen. I tried hold both button down and it would turn off but when turn on it did the same time.  let it run all night while plugged in to see if it would boot but would not. don't want to have to restore because of loosing all my data I have on ipad.  What can I do?

    If the reboot by holding both the power and home buttons until the apple logo appears does not help, there is not much you can do except restore via the recovery mode per the instructions in http://support.apple.com/kb/HT1808

  • TS3694 mi ipod touch will not boot, it goes to the apple logo then shuts off, I tried to restore it but it shuts off while restore is going on then it saids it can not find the device

    Hello,
    I need help before i go to the apple store for help.
    My problem is that I have an Ipod touch which it was working fine but now it will not boot all the way.
    It will not show the red bar when is ready to be turn off or reboot when using both buttons to reset it it will only come to the apple logo then goes blank.
    I tried to restore via Itunes but same result, it will start showing is doing the extract then it will go blank and get a message saying that It can not find the device.
    What do i need to do.
    Thank you for your help.
    regards,
    Mario
    PS. The OS I am not sure do not remember exactly.

    - Reboot the computer
    - Try another USB port
    - Try another cable try another cable
    - Inspect the dock connector for bend or missing contacts, corroded contacts, broken, missing or cracked plastic.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • My Keyboard and touch-pad will work during post, but will not work after the os loads?

    I have a G60 and My Keyboard and touch-pad will work during post, but will not work after the os loads? Im running Windows 7, Anyone have any Ideas? I have already tried a hard reset, and safe mode???

    Try pressing the fn key and f2 to reach bios
    or
    try a usb mouse from your desktop
    S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

  • Touch will not boot

    It is stuck on Apple screen and will not boot up. What should I do? Other than restore.

    I've been having the same problem, as have others. You will have to connect it to your computer and restore it. Here are two threads on the subject that should be helpful:
    http://discussions.apple.com/thread.jspa?threadID=1637471
    http://discussions.apple.com/thread.jspa?threadID=1608953

  • Touch pad is not working

    【help】
    T440p Windows 7
    bought it in this March.
    touch pad is not working.
    "ThinkPad UltraNav Pointing Device  is unenabled " is said by  "Lenovo Solution Center"
    when open the device manager, Ultranav device can not be found in "Mouse"
    the driver of the  ThinkPad UltraNav is intalled well by  "Lenovo Solution Center"
    I can not use my touch pad even restart my PC.
    BTW, sometimes the keyboard can not working suddenly.
    in that case, when i restart my PC, the keyboard becomes woking.
    Best wishes, any idear will be welcomed.
    Thanks in advance.

    Hi Epco_yangchao,
    Welcome to Lenovo Community!
    As per the query we understood that you are facing an issue with Touchpad on your ThinkPad T440p.
    Boot the system in safe mode and work for a while to confirm if it is working in safe mode.
    Uninstall UltraNav application for Control panel – Program and feature option and restart the system and check if you’re able to see any adapter in Device Manager under Mouse adapter.
    Hope this helps.
    Best regards,
    Hemanth Kumar
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • Powerbook G3 Pismo will not boot.

    Could anyone help me with a Powerbook G3 Pismo which will not boot?
    I bought this machine a few months ago for my daughter (to stop squabbles over who gets to use the MacBook). I have added more RAM, an Airport Card and have upgraded the OS to 10.3.9. Everything has been working well until yesterday.
    My daughter has just had a disaster with the Powerbook. I'll try to describe what happened.
    She was 'playing' with the Powerbook (unplugged), using several applications (MS Word & Safari possibly). She left the applications running, went to close the lid and liked the effect of the screen turning off (she liked it so much that she moved the screen up and down many times making the screen turn on and off).
    She then left the computer while she went upstairs to do something else. On her return the screen was black. She moved her finger across the track pad (no response), she touched the space bar (no response), she pushed the return button (no response); she then pushed the power button (again no response). At this point she started to panic and then plugged the Powerbook back into the mains.
    She tried to turn the computer on using the power button (again no response). She then left the computer until I got home.
    On my return, the Powerbook would light up the screen (bright grey screen) and nothing else. I tried pressing the restart button; I got a 'chime' sound and the screen lit up but that was all. I couldn't hear any obvious sounds of life.
    I tried pushing the start button and holding down apple, option, P and R and waiting for two chime sounds but again the furthest I got was the screen lighting up.
    I have had a brief look at some of the troubleshooting tips on iFixit but I am at a loss to know why the computer failed in the first place.
    My daughters description of what she was doing with the screen didn't sound good to me. Could a component have failed or come loose?
    I can't hear any 'whirring' sound to suggest that a fan or the HD is spinning.
    Does anyone have any suggestions?
    I would be very grateful if you could get back to me.
    I was thinking of opening up the Powerbook tomorrow and checking some of the connections; after that I was thinking of looking at the PRAM battery and so on.
    I look forward to hearing from you.
    Best regards
    Mal (Parters)
    Mac OS X 10.3.9
    MS Office 2004 (Student & Teacher Edition)
    Norton Antivirus for Mac 10.0
    Mac OS X Cocktail

    I have just spent part of my lunch break with the Powerbook on my desk, connected up to my PC's monitor.
    I decided to try out several things, to see if I could finally get to the root of the problem.
    1) When I tried to boot up the Powerbook as before (with the PC monitor connected to the Powerbook), the monitor had a message saying "VGA NO SIGNAL INPUT" and it then promptly powered down.
    2) I followed a tip from the iFixit site by booting the Powerbook with my Jaguar installation disk in the optical drive and with the hard drive removed. When I fired up the Powerbook, the monitor showed the same background colour as the laptop screen (grey screen). The monitor screen remained grey, whereas the laptop screen showed the Apple icon. The laptop screen then turned blue, the monitor did the same but no icons or text were showing, whereas the laptop showed dialogue boxes for Mac OS X install.
    The Jaguar disk was working in the optical drive and I was propmpted to install Mac OS X; obviously I did not proceed.
    It would appear that the hard drive has failed.
    When I looked at the underside of the hard drive, I noticed that there was a wear mark on the flexible cable; it would be close to where the cable connects to the drive itself. The wear was on the widest circuit on the left had side (looking from above). I'm not sure if this has happened previously, or with the repeated removal and replacement of the drive in recent days.
    Looking into the laptop casing, there did appear to be a 'lip' in the plastic casing which may have rubbed against the cable (just a guess on my part). I wasn't sure if it was my imagination but it almost looked like a heat mark.
    Has anyone got thoughts on this?
    I think that the hard drive must have failed, although I do wonder about that cable.

  • Mac Pro will not boot - HD and Machine are fine.

    Greetings, and thank you in advance for your wisdom.
    I have a 12-core Mac Pro, and she has been running like a dream. Once a month I run Onyx. Yesterday I did the same and upon reboot I got the grey apple screen and the spinning progress wheel that never stops spinning.
    1. I repaired the HD via Disk Utility. All is fine.
    2. The contents of the start-up drive are accessible - so the drive itself is not physically damaged.
    3. I installed a new HD and made a copy of this Start-up disk via the Disk Utility. It will not boot from this drive as well.
    4. I installed Snow Leopard (still using this) on the new drive to make sure the computer was happy. It fires up fine.
    5. Everything is disconnected from the Mac Pro
    So, I have obvious, and idiotically damaged the start-up disk using Onyx (assumption).
    My life would be much better knowing I could do something that would enable me to boot from my current start-up and that's where I seek your wisdom.
    Another question would be: If the above is not possible, if I install a fresh OS on the new drive, and then begin to replace all of the folders from the old drive (applications, library, etc.) will I be able to access my files as I did before. My issue is that I use this for music production, and there are literally close to 100 plugins that all have been registered. Going back through that process again would be days of labor, as some of these were purchases years ago. Tracking down serials would be a task. I think you understand.
    So any advice that might prevent me from having to do as I said above will be wonderful.
    Thank you all so much.
    Lance

    Under some circumstances, you may need to reinstall Mac OS X. You can reinstall Mac OS X while keeping your files and user settings intact.
    from:
    Mac OS X 10.6: Reinstalling Mac OS X
    If your Hardware is functioning correctly, and your disk has no un-repaired Directory problems [Hint: run Disk Utility ( Repair Disk ) first] then re-installing Mac OS X modifies ONLY the files that are part of Mac OS X. Your Added Applications, User files (which contain preferences and serial numbers) are not supposed to be touched.

  • Machine will not boot; hard drive makes clicking noise

    My G4 will not boot up.
    Here are the symptoms:
    It passed the hardware test;
    Will not perform a safe start - so cannot run disk utility;
    Hard drive makes a clicking noise.
    I'd appreciate any advice about how to proceed.
    pdh

    Yes, as mentioned backup now. best not to use your Mac till you do. The drive may fail for good. Here's some tips on replacing your drive (they are pretty inexpensive now);
    This is by SDMacuser,
    Even if you have never installed nor pulled a HD from a Powermac...... trust me....it is not all that difficult.
    I can actually switch internal HD's among 3 separate G4 Towers I own in a matter of minutes (often less than 10 minutes).
    Simply power the system down and ground yourself (a grounding strap is recommended or at the very least touching the metal frame to discharge any potential static electricity prior to actually touching the HD or any internal components on your system).
    Disconnect the power cable to the back of the HD, then the long ide connector on the back of the HD / cable (pull straight back while grasping the black connector with 2 fingers ... do not yank the actual ribbon cable).
    All of my HD's are mounted or bolted to their own metal sleds (either single sled or a dual sled) with 4 screws.
    Unscrew the small screw (philips) holding the sled in place on position one below the ide connector or cable. And gently remove the sled & HD from the Powermac without bumping / damaging other internal components.
    Remove the 4 screws from the sled itself holding the HD in place. Be careful not to allow the drive to fall once all screws have been removed.
    Install the new HD (and make sure to address proper jumpers on the back of the HD itself.)
    Now reverse this process with new HD for proper installation into the G4 Powermac.
    Any questions just post back.
    btw ... there are a few QT demos on apples web sites showing how to do this.
     Cheers! DALE

Maybe you are looking for