HP touch smart won't fully turn on

Can't get computer past the welcome loading screen. Can't even get into safe mode. I've tried everything. Unplugging it, ran status thing. I don't want to lose what I have on computer and can't afford to take it in.
Computer is a HP touch smart model iq804 windows vista

Hello @reggie2014,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are having issues with your HP TouchSmart IQ804 Desktop PC starting up. I am providing you with an HP Support document: Computer Does Not Start (Windows Vista), which will assist you in diagnosing the startup issue and resolving it.
Please re-post if you require additional support. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Similar Messages

  • HT1772 I have an iBook with Dual USB that won't fully turn on. it flashes a "?" and the Mac face symbol in a folder i the middle of the screen. How can I trouble shoot?

    I have an iBook with Dual USB that won't fully turn on. it flashes a "?" and the Mac face symbol in a folder i the middle of the screen. How can I trouble shoot?

    Restart with the Option key held down and see if the internal drive appears.
    If it does, click on it, press Enter, and then change the setting in the Startup Disk pane of System Preferences or the Startup Disk control panel.
    If it doesn't, insert a Mac OS install CD or DVD and use the Disk Utility or Disk First Aid to repair the internal drive. If there aren't any problems, install an OS onto it.
    (86157)

  • IPod touch 5g won't charge/turn on?

    I just got a brand new iPod touch 5g this month for my birthday. I've had it for a little over a week and it has been working perfectly. I went on a trip to Kansas City this weekend, and used my ipod during the ride up there. It drained the battery substantially, and it must have died. When I got home to charge it, I plugged it into my computer and waited for iTunes to recognize the device, but it won't. When I try to do anything on the iPod, this image appears:
    and then it vanishes after a few seconds.
    When I go to turn the iPod on, it won't. And now it won't charge and the above image is the only thing that appears when I try to do anything. I've tried plugging it in and waiting for periods of time, but that didn't work. I've tried restoring it, but whenever iTunes downloads "iTunes Software Update" I get an error message when it's finished downloading.
    What is wrong with the iPod? Is the battery defective? Is there a way I can fix this at home or do I have to take it in to Apple? Or is there a simple solution to this that I'm missing?
    Thanks in advance.

    Error 1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    Error 1600, 1601, 1602
    Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

  • IMac turned itself off and won't fully turn back on

    My iMac turned itself off this morning; all I was doing was typing, nothing intensive. It wouldn't turn back on.
    I first got a wired keyboard and mouse and tried resetting the SMC. No success.
    Next I took out and put back in the RAM (and it was unplugged). After repeatedly pressing the power button, I got a single beep out of it. I personally don't think it was high enough of a pitch, but I read that it might've been because the computer didn't read any RAM.
    I might've again taken the RAM out, this time also unplugged. After more repeated pressing, the fans came on, but then dead again.
    The third time, the fans came on and half of the dong played, but it was cut off.
    The forth time the dong fully played, but a second after, it turned off again.
    All of these times involved unplugging the computer for a few seconds and then repeatedly pressing the power button; I might've taken the RAM out all of the times too, but I don't remember now.
    Two or so weeks ago, I did have a kernal panic while I was editing in iPhoto, and I believe it's the first for my iMac. About a month and a half ago I had a graphics problem where using exposé to show all windows caused the whole screen to become jagged 'shards' of colour (it reminded me of broken pieces of glass). While a restart fixed both of these problems, the graphic problems are not new for this iMac (though I had never had the shard effect before).
    Two more little things that I'm unsure if they're related: last night, it turned itself on from sleep, but it does this every other night, so I don't think last night's special; and every time I got it to turn on, I felt that I had to give the power button just a short burst of force, as if holding it for even half a second wouldn't get it to turn on.
    Does this sound like the logic board, or less expensively, the power supply? Since it attempts to come on here and there but gets cut off, what does that say with respect to the logic board?
    The computer turned one year in August 08, and there's no AppleCare. Even though the warranty's gone, would Apple have any negative view if I opened it up to get my HDD? I can get the screen off with three house suction cups; my HDD was last backed up four days ago, and of course, I had just typed about 3000 words for a story I'm working on between last night and this morning.
    And lastly, if I make an appointment with the Apple Store (two hours from here...) and they want to take it in, will they take out my HDD right there and give it to me if I don't take it out? Four days is so tremendous in this situation. I will not part with my HDD.

    Perhaps. While I guess they're certified, I still trust Apple the most. Also, if it is a logic board problem, and it is widespread, hopefully this could be free. I don't know how a reseller would handle such a situation. I just want a file off my HDD!
    I can confirm that it never really powers on unless it's been unplugged for at least a few seconds. So far, the longer it's been unplugged, the longer it stayed on. There were hours between the times I almost got into my account, and then the login window.
    I again switched the MacBook and iMac's RAM, but doing this makes a senseless result. The MB's light simply stays on (no fans or screen, but when I turn it off, I do hear it 'de-whir'), and the iMac just quickly turns on and then off, as it has been after a 5-30 second unplugging session.
    I guess this is the rebellion of a Revision A machine.

  • Blackberry Q10 not backing up and won't fully turn on.

    A few days ago my Blackberry's touch screen stopped working so i got it repaired. After that it just wouldn't turn on. It'd get stuck at the 100% boot/load screen and is still not turning on despite hours of charging. I tried to back it up but my blackberry link first starts "preparing backup" for longer than usual and then keeps giving me the message "Backup failed try to see if device is disconnected". I've tried everything and am at my wits end. Need help. I just want to backup my data now and factory reset my blackberry. Any help would be greatly appreciated.

    Glad to hear that, you lost some data but atleast you can use your device now... thats why it is highly recommended to take regular backups.... Good luck

  • TS4006 I recently changed my email and changed accounts to work with it but Ipod touch 5 won't fully accept the change.

    Most of the apps accepted my need my old email and password email and password. However some of the more important feature's still rely on my old email and password which no longer works so as a result neither do those festures. I was advised to preform a hard reset but I can't cause it needs premission from my old email and password so im stuck. I tried going into the general settings to change it from were its set there but it refuses to let me tampor with the email the device is set to. Is there anything I can do?

    You need to enter the Apple ID and password for the account used to setup the iPod previously since you are running into the Activation Lock
    iCloud: Find My iPhone Activation Lock in iOS 7
    Is there a way to find my Apple ID Name if I can't remember it?
    Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
    How do I change or recover a forgotten Apple ID Password?
    If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.

  • IPod Touch 4G won't turn on

    I got a serious problem now. Right now, I think my iPod is dead and I might take it to an Apple Store. Here are the signs I'm getting:
    Black screen like it's locked or turned off, even in recovery mode.
    iTunes won't detect it unless in recovery mode/DFU mode.
    When trying to restore, iTunes keeps giving an error code 1600. Tried other USB cables, USB ports, computers, Mac or PC.
    Any other suggestions that I haven't tried yet I'll accept.

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My iPod touch (4th gen) won't charge. It died as I was rebooting the system. It showed the screen that let me know it was charging, but no progress was made. And now the screen won't even turn on.?!?!?! Does any have any advise???

    My ipod touch died as I was rebooting the system. It won't charge?!?!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       
    It includes how to place in recovery mode

  • My Ipod touch 4g won't turn on, and my home button is broken

    I was trying to downgrade my Ipod touch 4g from 6.1.3 to 6.1.2 and It didnt went through but now my Ipod won't turn on and I cant do the home+power button because my Home button doesn't work....PLZ HELPPP

    Try:
    - iOS: Not responding or does not turn on
    When i says place the iPod in recoverymode
    Place the iPod in recovery mode using one of these programs:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                         
    RecBoot tip
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Touch smart not opening windows or after I play a game it won't do anything

    I had to send my touch smart in for maintenance and since it has been returned it won't shut down, won't open any windows, I try to run Norton and it freezes, I am getting very annoyed, got it in 2010 and never had any serious issues until now.

    Hello Terajoy77:
              Please open your HP's e-mails or have available your case numbers or work order numbers that was enclosed with your computer when you received it back. When you call you need to talk to Stephen no one else there handles this ok. Stephen is the only case manger who handles touchsrmarts computers those that answer the phones are clueless and have no authority to do any thing.
     Stephen
    Case Manager
    HP AMS TCO Escalations Team
    Tel: 1-877-917-4380 ext. 79       Our office hours are Monday - Friday 7:00 AM – 10:00 PM Central time.
            I do not know what parts you had replaced on your computer . If the hard drive was replaced then you will need to speak with Stephen directly see what he recomends  Your computer now has a 90 day warranty on it now.  Now if they did not replace the hard drive just do a factory restore using the recovery disc you made. Shut down computer and turn it back on tap the Esc key your computer is now in Bios select Boot up from cd/dvd drive insert Recovery Disc 1 into dvd/cd drive restart computer and tap f-11 key. Now recovery will start up automatically follow command promts. If you have a very old computer then use f-2 key instead of Esc key. To switch boot up. If factory recovery does not work you need to tell this to Stephen. You are welcome frrw.

  • After updating my iPod touch it won't turn on and the apple icon stays on. What do I do ?

    My I pod won't turn on. It was updated with new software and when it went to restart the apple icon comes up and stays up, but that's it. The only other action we found is that the charging indicator has come on but that's it. What should I do?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • I've followed all the instructions in order to restore my ipod touch yet it won't even turn off or show the red slipper to shut down. I've tried holding down both buttons each at a time it doesn't do anything. Anybody ever experience this? If so help?

    I've followed all the instructions in order to restore my ipod touch yet it won't even turn off or show the red slipper to shut down. I've tried holding down both buttons each at a time it doesn't do anything. Anybody ever experience this? If so help? Should I just go to the apple store?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My iPod Touch (3G) won't turn on?

    I've owned my iPod Touch since June 30th, 2010 (a little over a year). I am no longer under the warranty, so I know that if my iPod is broken, I will have to pay. My iPod has been dropped several times, it has cracks in the screen, but the screen hasn't chipped away like others. It's never been dropped in water, so I don't think water is the problem. I'm also positive the headphone jack is broken, as several pairs of working headphones have not worked on it unless a decent amount of pressure is applied. Anyways, back to the major problem. My iPod will not turn on. I'll hold the power and home button, and the apple logo will come up, but it won't take me to the lock screen, it will simply go black again. It won't charge at all, and the only time I can successfully turn it on is when the iPod is "charging". However, the second I unplug it, it goes all black. All help is appreciated!! Thanks!

    Same problem here - Ipod touch 3G won't turn on. I've tried reseting - but absolutely no response and when I try to restore, before it completes the restore, error 1600 comes up. This is my daughter's ipod and we've tried all of this after plugging in to a wall charger overnight and then using a pc and then mac and still nothing. Any suggestions?

  • My iPod 4th gen has been broken for at least 2 years, the screen is broken so it won't spence me touching it but it still turns on, I have heaps of photos and vidios I would like to look at but my laptop is inked it to broke, I also have a pass code on it

    My iPod 4th gen has been broken for at least 2 years, the screen is broken so it won't sense me touching it but it still turns on, I have heaps of photos and vidios I would like to look at but my laptop that it was synced to is broke, I also have a pass code on my ipod. Is there anything I can do!

    Photos
    - If they are in an iPod backup then restore another iPod, iPhne or iPad from that backup. See the restore topic of:
    iOS: How to back up
    - Maybe from the restored iPod via
    How to perform iPad recovery for photos, videos
    Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official     
    http://www.amacsoft.com/ipod-data-recovery.html
    iPod recovery software to restore lost music files      
    -iPod touch Deleted Photo Recovery Tips You Should Know
    To restore the iPod:
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    You can also contact a Data Recovery Company

  • Ipod Touch 5 won't turn on or anything!

    I was playing on my Ipod, then I left it sitting in my room for a few minutes still on and came back it was just a black screen, I can't turn it on, charge it on my laptop or plugged in the wall and none of the resetting buttons work, also I don't want to particularly reset my Ipod as its not backed up and so I would lose everything, please help, thanks.

    Try the following but it may result in erasing the iPod                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                                                       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

Maybe you are looking for

  • File Open problem

    After updating to the most recent security I have the following problems with Text edit and MS Word. I cannot use File Open to access a file. I get the spinning ball and application not responding. I can double-click the text or Word file and they wi

  • Can't a child override font components set in parent's style?

    I set a default font for my container at its top level. If I want a child to show in, say, a larger point size, I ought to be able to put a style on the child only specifying the size, not the whole font description, right? For example, <?xml version

  • Blackberry desktop manager error code

    Hey every body can write here that blackberry desktop manager 4.7 error code and problems..and why? cause- results -..... Message Edited by melihlevent on 07-16-2009 04:21 PM best regard Blackberry support teams in linkedin ...join http://www.linkedi

  • Facing problems with network due which the phone goes into hangs status

    Facing problems with network due which the phone goes into hangs status.  some one help me with switching between 2g and 3G network

  • Does Time Machine Restore old iLife?

    Hello, I am about to purchase a new iMac and then use TM to clone my HD over to the new iMac, and I wanted to know, if I have a newer iLife on the iMac I buy, will the older one replace the newer on when I transfer everything? Sorry if I am unclear.