HP touchpad shuts down when browsing or streaming !!!

No device
Recently I sent my touchpad for repair and I sent it twice for the same issue . When I got it , it working just fine and after couple hour It shuts down by itself again . It only happened when I browsed on internet or most of the time streaming on youtube. since they dicontinued live chat support , I call the HP support and I dont want to pay the fee so they can tell me to do hard reset and all the thing they read from manual . I've tried everthing they said from a to z even the webos doctor , it doesnt FIX the issue . Any suggestion before I call them again??? .
Never have this problem with IPAD , they just send me a new one when there is issue with their product and better service supprt too .
Thanks

Disable the automatic restart on error setting in Safe Mode
Disabling the automatic restart setting allows time to view the error message that displays on the screen. Contact the manufacturer of the program or device that is causing the error for specific information about the error message.
Restart the computer and immediately press f8 repeatedly. Use the arrow keys to select Safe Mode and then press enter .
Click Start , right-click Computer , and then select Properties .
Click Advanced system settings , grant permission to continue if prompted, and then click the Advanced tab.
On the Advanced tab, click Settings in the Startup and Recovery section.
Deselect the Automatically restart checkbox under System failure .
Click OK to close the Startup and Recovery window, click OK again to close the System Properties window, and then close the Control Panel window.
Restart the computer to display the error message.
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I hope this helps!
If you feel that I helped you, give me a thumbs up button and hit the "accept as answer" button so others can find the answer as well .

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com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Battery doesn't charge AND frequent shut down when only on AC power

Hello all,
I've spent some time browsing and searching this forum to avoid asking a question that has already been answered but I haven't seen a complete answer to this situation so here goes.
I have a Lenovo 3000 N100 model 0768DKU. Battery (P/N 92P1185) started not charging/not holding a change about 6-8 months ago AND the laptop now abruptly shuts down even when on AC power. From the forum I found out about the 18 month battery replacement policy but I'm just a few months past the 18 months so out of luck there. Normally I would just buy a new battery but the last few months I've been getting very frequent shut downs when the laptop is exclusively on AC power even with the battery removed! This has kept me from buying a battery because the laptop won't stay on even when it's plugged into the wall then how will a battery help?
This has really thrown me for a loop since the laptop may run 30 minutes then it's dead like you pulled the power cord. Turn it back on maybe 10 minutes then dead, or 5 minutes then dead repeat over and over.
Steps I've taken since browsing the forums:
Virus scans/spyware are clean
Used compressed air on the fan vent to remove a little dust, opened up and sprayed out dust nothing major.
Speedfan is reporting cpu temperatures of 65C to 69C at 99% idle.
Reseated memory
Questions:
Would a new battery potentially solve this problem? I'm not sure how since it shuts down even with the battery removed and only the power cord plugged in.
Bad AC adapter?
Thermal problem? It looks like the cpu is still below temperature ranges based on Intel but it sure seem like a thermal problem to me the way it shuts down. I'm trying some new thermal grease tonight but not sure if that will realy make a difference.
Any suggestions, I'd hate for it to be motherboard, etc.
Sorry if this was answered elsewhere I've seen all the battery posts but not how the battery would address the fact the laptop shuts down even when on AC power with or without the battery installed.
Thanks,
Chad

Hard reset didn't work for me either, thanks for the tip it was worth a shot.
Thermal paste kept temps lower around 45C still suddenly shut off like usual while on AC power. 3, 5, minutes, etc. Doesn't appear to be thermal.
Could the "bad" battery somehow be messing up the power circuit and cutting off. Looks like the battery problem with these units is huge wish I'd been looking earlier since I was within the extended 18 month period at the time. Just want to hear that someone bought a battery and it fixed the problem....

ITunes shuts down when trying to play video

My iTunes software shuts down when I try to play a video from my iTunes Library or from the iTunes Store site. I have backed up the library and have tried to reinstall iTunes, but when I did the entire library reappeared and the same problem exists. My Quicktime does work and iDVD, too, with home movies, other online streaming and DVDs, So I'm sure that the problem is with iTunes.
IBook G4 Mac OS X (10.4.8)

I upgraded Quicktime and now it works.
IBook G4 Mac OS X (10.4.8)

Safari shuts down when booking flights

Everytime I try to book a flight, Safari shuts down when it's trying to go to the page where it calculates the tax on the flights I have selected. I have no problem with any other pages or sites but I just can't get past this step.
Is this a compatibility problem with aircanada.com and Safari or a problem with my browser specifically?
I recently ran an update on my Adobe software (PhotoShop & In Design). Could this be causing it because I always seem to encounter quirks like this when I run updates? My mail was also incessantly asking for my password each time it checked for mail for two days but that seems to have corrected itself (I did go into Utilities>Passwords and reset them but it still occured for a day and now it's fine)
Any light you can shed on how to fix this would be greatly appreciated - I want to go home for the holidays!
iMac Mac OS X (10.4.7)

Hiya,
Any light you can shed on how to fix this would be greatly appreciated - I want to go home for the holidays!
In the meantime, download a secondary browser to get your flight booked:
Camino
Firefox
Opera
OmniWeb
It crashes for me too when selecting the USA version of the site, and trying to book, say, Boston to Toronto.
From the crash it looks like a problem with the WebKit framework Safari uses for the drawing of webpages and would require a patch from the developers to work (or aircanada to change something on their site, I don't claim to know what however...).

ITunes shuts down when I connect my iPod 30gb

I desperately need help. Recently my computer crashes and I reformated it. So I had to reinstall iTunes. Ever since then iTunes shuts down when I connect my iPod 30gb. A windows error message appears saying iTunes has encountered a problem and needs to shut down. I am unable to update my iPod which drives me crazy. Somebody please help!
I browsed through some threads which have similar problems as I do, but I am unable to reply in any. It says: This topic has been archived - replies are not allowed.
There's this thread here about the problem I am facing but I doesn't seem to understand the solution to it.
http://discussions.apple.com/thread.jspa?messageID=1630589
Can somebody please help me?

A windows error message appears saying iTunes has encountered a problem and needs to shut down.
let's get a crash log from itunes, and send it to the Apple engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

Internet shuts down when i try to enter an email address. how do i fix it?

My internet shuts down when I try to enter an email address in hotmail. It also shuts down when I try to open the EBay log in page. I have tried with the Camino browser and get the same problem. I can not use firefox, mozilla says it does not support this operating system. Any help?

Hello,
TenFourFox is the most up to date browser for our PPCs, they even have G4 & G5 optimized versions...
http://www.floodgap.com/software/tenfourfox/
SeaMonkey seems pretty fast also, with many options...
http://www.seamonkey-project.org/
http://www.seamonkey-project.org/releases/

Macbook only shuts down when battery is flat and date and time revert to 2008

Hey Guys
My Macbook only shuts down when the battery goes flat.
When I switch it back on everything seems to be fine though the date and time are incorrect. Seems to go to default date which is 2008.
Other things seem to affect my browser, Facebook won't login properly and certain websites seem to propmt that the website can't be trusted, which is strange because gmail is one of them and should be fine.
Appreciate all the help from you cyber friendly folks!
My system specs
2.2 Ghz
4GB
MAC OS X Version 10.6.8

To answer your questions in sequence:
1) You can't, really: the symptoms your Mac is exhibiting point at a loose or next-to-dead back-up battery. Only way to find out is to test it, and to do that, you must open your machine, locate the battery and test it with a battery tester (see here for more info on how to open your Mac; make sure to select the right model)
2) It's actually the opposite: when you must use your Mac on the battery, well, then, do it, but if you're sitting at your desk, or, like me, on your sofa, with your MBP on your lap, simply keep it plugged into the main.
An additional measure to preserve your battery, that applies less to the recent Unibody design, but is helpful for ealier adopters of the MacBook Pro: don't leave your machine plugged in when it's turned off; it prevents a slow, natural depletion of the battery, and will play against you in the long run.
Last but not least: battery calibration is required once a month for older MacBook Pro models (non-Unibody, basically). If your machine belongs to that era kids the age of Justin B. don't even imagine ever existed, check here.

Itunes shuts down when clicking anything

My iTunes shuts down when I click anything on the screen other than the music. If I click anything on the sidebar (Store, Playlists, Library, etc.) or the album artwork it shuts down. I have tried pulling all the iTunes preferences out of the library and restarting the computer. This does not fix the problem. This has been going on for a few months, but I have been downloading the newest versions of iTunes and it continues to happen.

Hey chaimoy,
It seems like you may be experiencing an unexpected quit from iTunes when importing a file into the iTunes library. I have an article for you that addresses this circumstance, and it can be found below:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
http://support.apple.com/en-us/HT203206
Thanks for using the Apple Support Communities. Have a good one!
-Braden

HP touchpad shuts down when browsing or streaming !!!

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