HP TouchSmart 600-1055 Screen Flickering/Short?

Being a PC tech, I've had my share of TouchSmarts to work on however, I have a certain issue I could use help on. When powered on, this TouchSmart's screen is flickering wildly with white washout color (like it's shorting) with no rhyme or reason. Now I've most likely narrowed it down to a few things 1) bad inverter 2) faulty MB connect 3) bad panel or 4) bad motherboard. Don't believe a video card would do this. I also checked an HDMI output and switched it over, but just get a triangle with an exclamation point signifying no signal out.
Unfortunetely, this model has a rather lengthy and involved process to get to this part of the PC, so I was wondering if a possible HP tech may have seen this activity and can narrow it down. Our customer doesn't want to throw away (at the time $1,300) this otherwise perfect running PC.
Any suggestions as to the faulty part, cost of part and/or the HP service/replacement cost.
Thanks
D

Here are the original factory specs for the HP TouchSmart 600-1055 Desktop. According to the specs the HDMI, composite, and S-Video connectors are for INPUT only. My guess would be either a bad CCFL (lamp) or a bad inverter, but other things could be the issue. Here is the HP PartSurfer parts list for the computer.
Frank
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Cant install any driver for Hp NVidia gt230 on Touchsmart 600-1055

Last few years I bought a HP Touchsmart oversea when I travelled to US then I brought it back to Australia. First couple months it was fine then one day I turned on the PC then It is just black screen after the window 7 boot screen then restart after few seconds. It keeps repeating that process unless I go to Safe mode and remove its NVidia driver and replace with window standard driver ( Video Controller VGA compatible) then I can boot up the window normally but cant use any program that require the delicated graphic card. I have tried hard to find its driver from every resources that I can find on the internet including Hp website and NVidia webiste but still again no luck. for 3 years I still cant find the driver for this that can make it working. What happened? is it my graphic card physically fault or because the software isusse? I forgot to mention that I even try to use the DVDs that I orders from HP USA and try to factory recovery but it is still having the same issue. I try to install many different version of window in cluding win 7 32&64 bits, Window 8 pro 64 bits then STILL NO LUCK. So could anyone please tell me what happened and how to fix it cause as I am aware that HP australia not support for HP USA product and I dont want to see my expensive desktop become a brick.
Thanks

Hello Trung_Hau_Le,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are having issues where you cannot use the higher end graphics card installed in your HP TouchSmart 600-1055 Desktop PC. The issue you are describing appears to be a physical issue and I think it would be best if you contacted HP technical support for repair options.
US support link to contact options for HP products purchased in the US.
Outside of US support link to contact options for HP products purchased outside the US.
Now just because you purchased the computer in Australia does not mean your warranty is not good in the US. I am providing you with a link to theHP Global Warranty and FAQs, which states the following:
HP Global Warranty covers HP products at the level of standard warranty offered in the country in which it is used. For example, a product purchased in country "A" and moved to country "B" receives the current warranty coverage provided by country "B" (if that product is marketed or supported in country B)
This means that your computer receives the same treatment in the US as a computer sold in the US. I would recommend you contact HP Technical Support to have your issue addressed.
I would like to thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
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"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Any one know how to use TouchSmart 600-1055 blu-ray to output to TV?

I just bought TouchSmart 600-1055 with blu-ray today. Any one know how to output video and audio to larger TV?

If it is anything like the 600-1265qd, you may need to purchase a USB adapter to connect to a DVI or HDMI port on the TV. However, there are no HDCP-compatible USB connectors...

HP ENVY TouchSmart m6-k025dx screen flickering

After starting PC and programs are loaded, PC screen starts flickering and not stabilizing. I restarted PC couple of times but problem is same.what is the resolution to this issue, please helpThanks..

Hi:
Not without replacing the entire motherboard with one listed in the service manual that may have better graphics.
There are no graphics "cards" in your notebook.
The graphics processing units are soldered to the motherboard and the circuitry to run them is integrated into the motherboard.

HP Touchsmart 600-1370a Black Screen

Touchsmart 600-1370a product no. BU140AA Win 7 64 Bit A few weeks ago the PC would give prolonged beeps when turned on, so I would power off and on again and sometimes beep would continue or it would start normally. Whilst watching a short video clip the screen flashed and went back to desktop and a menu box popped saying NVidia graphics recovered from error (exact words not remembered) I then went to the website for my graphics card and downloaded updated driver and installed. This problem continued on and off, and then whilst working in photoshop the program shut down saying not enough memory to perform task (I have 6 gig ram installed). I checked devices under control panel and everything said working (no errors). Yesterday morning I turned on PC and it beeped, I turned off and truned on again and it didnt beep but I get nothing on screen its just black. The power on blue light is showing and the hdd drive light is flashing orange and I can hear the fans working, but get no sound nor anything on screen.
I purchased this pc in Jan 2011 and always kept up with windows updates etc and used the HP tuneups as required. A few months after initial purchase my BDROM drive was replaced under warranty as it stopped working. And now its out of warranty I cannot get my $2,000 computer to run. I have never plugged in any external items except for an ehd for file backups and sd card for photo transfer.
I also scan regularly, antivirus/malware updated

Hello KDesigns,
Like i said before, your model has a separate video card installed in to a MXM slot.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02542149&cc=us&dlc=en&lc=en&os=4063&product=428...=
If you remove this video card, you can try to use the onboard integrated video, (
Integrated Intel HM57 express graphics) check your motherboard details:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02017992&cc=us&dlc=en&lc=en&os=4063&product=428...
If you do remove it by yourself, then you can see if the problem is resolved, and you can decide if you a buy a new card or you use the onboard.
Thanks,
I work for HP! Please remember to provide and if this helped click ON

HP Touchsmart 600 PC blue screen and video problems

Hi,
Just a quick bit about me before I get started. I am A+, Network+ and Security+ certified and have been working on computers for years. But this time I've run into something I haven't been able to diagnose and my friend doesn't want to format and reinstall windows on the machine. I've been working on a friends computer and its a HP Touchsmart 600 with Win 7 64bit. The biggest issue he is having is every few days it blue screens. The latest one was caused by ntoskrnl.exe ( nt+8f1b2 ). The majority of the blue screens have been ntoskrnl. I posted all the minidump files over on another forum and it was suggested Norton was causing the problems so I removed it but it hasn't solved the issue.
The other issue he is having is every now and then the screen gets blurry. He had been resetting the computer to fix this and I assumed it was a hardware problem. But it happened to me while I was looking at it last week and right after that I got a UAC control box that popped up for a program I had been installing and it was clear and when I clicked allow the entire screen cleared up and was just fine. I've updated all drivers on the machine and it has all the lastest windows updates. It doesn't have the latest touch screen software that is out. I believe it is version 4.0? He has the 3.0 version and he doesn't use the computer as a touch screen he uses a mouse and keyboard.
Any help or advice on this would be greatly appreciated.
thanks,
Dan

Hello Alaric_Eisen:
Shut down your computer. Or just disconnect the power cord. Reconnect power cord if you used that method. Turn on computer and holp down on F-11 key this is your full recovery method. Your computer should start a full recovery to factory settings. If this fails then you know the hard drive is shot or memory chips are damaged. Then take your computer in for repairs. Good Luck I hope the full recovery does the trick. Oh it will tell you if recovery fails another screen will display with more options just click on dynastic if it is your hard drive massaged will be hard drive not excist. Means hard drive is not being detected. Send computer in for replacement of parts.

Screen Flickering - 15-4000ee HP Spectre Touchsmart

Hi,
The screen on my HP Spectre Touchsmart 15-4000ee has started to flicker - it comes and goes, but affects the whole screen and lasts for 5 to 10 seconds then disappears.
According to HP Support Assistant, my current video adaptor is Intel(R) HD Graphics 4000 (resolution 1920 x 1080; refresh rate 60), Version: 10.18.10.3621 (16/05/14).
Can you please advise what might be the problem. I found another driver on the HP website, however it is an older version than the one I currently have.
Thank you

Hi @CameronAll
Welcome to the HP Support Community. I saw your post regarding the screen flickering. Start by connecting your notebook to an external monitor. This way we can see if it is a hardware problem with the screen or a driver/software issue.
You can also try testing your notebook for a hardware problem. This HP document Testing for Hardware Failures will show you how to use the UEFI tools to test the hardware. Run the System Test – Extensive Test.
Please click “Accept as Solution ” if you feel my post solved your issue.
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Thank you,
BHK6
I work on behalf of HP

Touchsmart 600 - 1220SC - no win 8 x64 driver for Touch screen

I cant get my Touchsmart 600 - 1220SC working with Win 8 enterprise X64.
The pc is up and running but it cant find any drivers for the touchscreen.
I have tried to remove the device and made a reboot - no difference.
Win 8 is activated but still no drivers in windows update - not even as an optional download.
Anybody know where to find the driver ?
Regards
Peter

Have you tried enabling all "Optional, Recommended, and Important updates" in Windows Update??? Activate Windows 8, reboot, enable all updates in Windows Update, and see if one exists.
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

TouchSmart 600-1050 - Graphics Problem with MS Outlook

I have a TouchSmart 600-1050. When I open MS Outlook, and then open the Calendar in a separate window, the window opens as non-maximized and everything is fine. When I maximize the window (I start in Week view), the tasks below each day do not stretch to fit their now wider column. It's as if the graphics don't recalculate for that screen element. Once I am maximized and see the problem, I have to switch to another view (e.g. Month or Day) and back to Week and it will fix itself. Feels like a graphics problem, underpowered chipset or bug in driver (?).
This was not a problem on my HP Desktop I had before, and it is not a problem on my 3 year old Lenovo ThinkPad X60. All are running W7 and using Office 2007.
Any ideas? The graphics driver is up to date according to HP Update and Device Manager.
Thanks!

Thanks for your reply. I tried both of your suggestions and the issue occurred in both. I've never noticed the sub-content not maximizing properly in other apps, but haven't tested thoroughly.
Any other ideas would be greatly appreciated.
- Should I checked a different way to see if I have the latest drivers?
- Is there any way for me to upgrade my 600-1050 with the graphics card in the 600-1055? The 1050's "Mobile PCI Express Module" is open/available. Could I buy the nVidia GeForce GT 230 that comes with the 1055 and hook that up?
Only reason I suggest this is that the graphics seem sluggish to update at times.
Thanks.

Windows 8 release preview on hp touchsmart 600 1135uk

Hi just a simple question, has anyone managed to install win 8 release preview on touchsmart 600 1135uk? i had the consumer preview installed and working alright, i did clean install of the release preview and i cant see anything after installation, i don't know if its due the graphics, has any one manage it and if yes how did you do it?
all i have got now is blank/black screen, i can see the activity light active but thats all i can see. any help will be very much appreciated.

I've finally got it installed on my HP Touchsmart 610-1000t (or whatever the number is).....
Apparently it's a graphics card/driver issue.
I downloaded the enterprise final release and it did the same thing to me (black screen etc etc).
In the end, I highly doubt some of these models are compatible with windows 8 if the final release is giving me the same problem. The only difference is- now the sleep button worked, so I fiddled around with it until I got it fully installed (user created). After doing so, I booted into Safe mode and disabled the graphics driver/restarted and it booted up fine/works fine. Every now and then it crashes on IE10. I wasn't able to test the touch capabilities during the releases between developer and final, so it wasn't until now I can finally test the functionarlity of ALL the gesture functionality. I can say, the combination of the touch screen desktop and short cut keys makes everything so much quicker and easier. I perfer windows 8 over windows 7 on my touchscreen, finally the touchscreen experience is much better! Of course I still use my keyboard and mouse. The touch pinning/swiping is awesome. I can't say the same for normal desktops in a corporate environment (without touchscreens).....I can say however- windows 8 tablets would be really nice in place of my Ipad or my laptop that I carry around from meeting to meeting, thus the reason I'm waiting for the Surface! CItrix and apps can only take you so far.

Start up issues on HP Touchsmart 600-1390

I recently noticed that my HP Touchsmart 600-1390 would shut down and then restart while working, viewing e-mails, etc.. I thought this was something out of the blue until it started happening more frequently. Now it will not even start up. There is power to the system ( I believe) because the power button "flickers" orange. The "worklight" underneath the speakers flickers every now and then. I cannot shut down with the power button as it will not respond. I can unhook the power cord and it will then shut down. When I plug the cord back in, the power button will turn orange and flickers again. Need some troubleshooting techniques before I take in for repair. I am not as familiar with touch screen technology for repair/troubleshooting so any help would be appreciated.
Thanks
Derrick

Hello Derrick,
First thing I would do in your case, would to make a power reset.
Remove the power cord and keep the power button pressed for 30 seconds.
Then connect the power cord and see the behaviour. If it persists, try to reset the memories in their slots.
If this fails, try to run the HP System Recovery using F11.
Let me know what was the outcome.
Thanks,
I work for HP! Please remember to provide and if this helped click ON

WiFi on TouchSmart 600-1350

I have a wireless network in my home and my desktop (HP TouchSmart 600-1350 Desktop PC) was connected to it and now it is not.
I have tried enable the wireless network (not found), I have disabled the ethernet connection (which there is no place to connect an ethernet to my desktop), and I have restarted my router and still nothing.
I have other comptuers and devices on this wifi network and they are all working fine.
How do I fix this?

Hello AngelicMarine:
             You reinstalled the software and drivers for the 802.ll LAN wireless . It still does not work. Things as you know eventually burn out. This means your wireless card is bad. No they are not easy to replace. Where you able to locate the port for internet cable? If so then that's is all you can use untill you call HP Direct Support and have them replace the wireless card and service your computer for any upcomimng hardware failers. I would not trust a thrid party computer repair shop breaking down the computer. To much is envolved just getting to Lan module one mishap could damaged your motherboard or bazel screen. Yes you are out of warranty the HP Derect Support will give you a set price for the replacing the Lan module it comes with a 1 year waranty. This is the good part if your computer comes back with any kind damages to it. HP has to and will fix them free of charge.
           My HP Touchsmart 600-1050 went in for a motherboard replacement the computer was returned to me damaged it had deep scratches in the bazzel screen and the touch screen was not working in sections so they had to replace it also the back support leg was cracked. They spent more money on this computer then what it is worth just in parts alone. Another poster is in the process of getting a new computer because HP Direct Support damaged it beyond repairs. Rember to always ask to speak to supper visors and do as little with phone tech operators . I am not allow to post HP's contacts here in forom moderators hate it. When call HP Direct support dial extension 79 ask to speak with the CTO, He will see to it that your computer is fixed.
       These computers are nothing like the old computers were like. It's bad enough just replacing the Optical drive . Have you ever removed the back cover of your computer? The Lan module is at the bottom and the antenna for it is near the web-cam. That's a lot of layers to break down lots of tiny screws and parts to remove and put back not an easy task.
frrw

HP TouchSmart 600-1070a lockup from overheating?

I'm repairing a Touchsmart 600-1070a that has suffered a fall from its desk (damaged the on/off switch, but that's fixed), already replaced the HDD which had bad sectors. There appears to be a lot of cumulative small hiccups including;
* sometimes will not even bring up the screen on powerup, remains black despite the fans running, power-LED on.
I suspect this was a gfx module issue or connector issue, as I loosened and forced the GFX module back into its connector and then unlocked and reseated the LVDS graphics lead and it -seems- to have solved the issue for now.
* when running, will intermittently crash Win7 and at which point the chipset heatsink region is exceptionally hot (about 50'C) and that is with the metal backing plate still attached.
For this, I'm not sure what approach to take. There's a substantial gapping between the heatsink for this chipset and the metal enclosure which is filled by a thermal-carrier pad. My suspicion is that the pressure of the rear-stand against the metal backing actually forces the chassis-pad-heatsink to bond, but I'm thinking now that the pad probably is due to be replaced as or another option sorted out as things are just getting too hot
Anyone else encountered a similar problem?
The GPU and CPU radiators have all been cleaned out with compressed air / brush and are working fine.
(picture showing the exposed mainboard without the metal backing enclosure. The heatsink in question is the orange one located at the center of the mainboard just near the memory.
This question was solved.
View Solution.

I placed a layer of thermal transfer padding that is normally used between transistors/MOSFETs and heatsinks, about 1mm thick, on top of the orange heatsink - seems to have now settled the system down, played a full length DVD and YouTube video concurrently without crashing.
So now we have chip|heatsink|transfer-padding|pale-transfer-thick-padding|metal-backing.
A little bit more active cooling would have been nice in the form of a fan somewhere, but so long as it doesn't crash I suppose. Metal enclosure is about 49'C around the location of the heatsink now.

IMac 21" late 09: Slow, screen flickering/tearing and odd behavior - the problem that puzzles everyone

PLEASE HELP!
My iMac 21" late -09, started acting a bit wierd a year ago. Things got worse rapidly, it got slower, the screen flickers/tears (see link below), short moments of lost internet connection, lost connection whit the keyboard (might be keyboard that is broken), almost overheats when gaming and odd behavior on some webbsites whit galleries and/or videos.
Let's begin whit the screen: it's not vertikal lines or major distortions, just a subtle horisontal line that "wanders" from bottom to topp and some lagging from time to time. Looks like this: http://cl.ly/3i2W2o3S1D2T
The wierd thing is that hi-res does not mean more "tearing". Yes the lagg and risk of tearing increases, but the connection seems to be: lots of movement=tearing. So a pixeld 240p video of people dancing can be way worse than a news debbate in1080p!?!
Lost connection whit internet and keyboard rarely happens and is probably due to something else, but thought that was good to have in mind.
Odd behavior: galleries ex: when browsing images on Facebook in fullscreen, the image sometimes jumps around in the beginning and when clicking on next the same picture might appear again or just nothing at all. When scrolling down overwiewing a gallery, the updating stops and you can't scroll down further. This problem appers mainly on FB, deviantart also acts a bit wierd but there is often small issues whit image sites. Doesn't help to switch browsers either!
Videos: Youtube is horrible to use, stops loading, dosen't start loading, erases everything loaded (grey bar disapears and reloads), refuse to switch ressolution and suddenly stops the video like it was done! "ehh.. wasn't this 2min long? Not anymore, now its 34sec!". Mainly a Youtube problem but many similar sites can be a bit problematic to use.
NO, it's not the HTML-5 problem or any standard flash issue and using a different browser dosen't help!
Worst is the fact that most of these errors are not constant! One day your watching youtube or mabey a movie in VLC, a bit laggy, but almost no problem. Next day **** brakes lose and after 2hours of struggling you are ready to stabb yourself in the face!
What i tried: Most easy buggfixes that might cause the above problems, updating most things, Switched from OS X SL to OS X ML, complete reinstall and some things i probably forgot by now. Then went to MacStore for repair, they didn't find anything wrong and said it worked fine after the standard diagnostic/repair program!?! Went home and everything was the same! Went a second time to MacStore, same result.
So I'v reinstalled a few times and it seems to improve the Mac. But 2-3weeks later every error is back, even if I barely installed or downloaded anything!?!
Any idea what this could be? Or is the graphic card broken and MacStore has a blind, inbred muppet as a technician?

No I didn't. The first time i explained the problem thoroughly and thought that they just couldn't miss such a visual error. I was wrong. The second time the technician wasn't there so i showed the above clip to the salesstaff and explained everything onceagain. Later the technician called me and we talked for 10min.
Btw, the problems always "manifests themselves", just varies between strenght and frequence.
But all other issues aside, what could cause the tearing of the screen as seen int the above clip?

Windows 8 Installation Issue on HP Touchsmart 600

I have been having this issue all day long and cannot figure out a fix! I turned to this website because I didn't think that it would be feasable for somone on Microsoft's side to help me, but I have Windows 7 currently installed and am just trying to do an upgrade. It is my work computer, so there is no way that I can do a full restore , so that is out of the equation. When installing Windows 8, it completes the installation as normal, but when it goes to do what I assume is the first boot up, it takes me to this screen and it says, oops, something went wrong during the installation. Windows 7 is being restored on your computer... And it is back to boring ole' Windows 7 for me. Can anybody provide me with some sort of solution or easy fix. I'm sort of computer savvy, so I might understand some things, but if the solution is really difficult, you might have to get basic with me. LOL
Thanks in advance for the help guys, I would truly appreciate it.
Kane W.

Do you have an exact model number? HP TouchSmart 600-????? AIO PC

HP TouchSmart 600-1055 Screen Flickering/Short?

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