HP TouchSmart IQ504 trys to access but ends with the Recovery Manager Screen and freezes or locks.
Hi Everyone,
When turning on the HP TouchSmart IQ504, it freezes or locks at the Recovery Manager Screen. There have been some good suggestions to help with this issue, but so far, none have solved the problem. Control + Alt + Deleter has been tried several times. I did install some anti-virus programs before the computer failed to respond. Have tapped the F8 key and have tried every solution it offers...nothing happens to get the TouchSmart IQ504 going again.. Have also used the esc key, F9, F10 & F11. Nothing with any of those solves the issue. Don't know for certain the operating system, but think it is Windows Vista. And I can't check it now to know what operating system is installed. Can anyone out there help. Would appreciate that very much.
Kindest regards,
from Skowghee
Hello skowghee,
I understand that you are not able to boot into windows.
Turn off the computer.
As you power it back on tap the F2 key. This will load hardware diagnostics.
Run the startup test.
This will test all the hardware in the system and detect any problems.
Let me know how everything goes.
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