HP Touchsmart IQ528a Hard dive crash
I have tried solving this problem before and so far 3 people have given me incorrect links. My story is I purchased my IQ528a with Vista installed. My hard drive had an irrecoverable crash which left me with an unusable computer. I purchased a new hard drive but only had HP's Win 7 Upgrade so I had to purchase a brand new copy of Vista, hoping I could upgrade to Win 7. No such luck.
On trying the upgrade I was told my Vista wasn't compatible. I contacted HP and was told I could buy a recovery disk to get my computer back to it's original state and I could then update using the Win 7 Upgrade. After talking to 3 people at HP no one can give me a definite link to where I can purchase this recovery disk. All of them are basic purchase links but nowhere is there any mention of recovery disks.
This problem is not of my doing. HP installs Vista onto my computer and places what is required to reinstall it on the same hard drive. So one goes, it all goes. I paid for a computer with Vista installed and I expect to be able to reinstall Vista. I had the recovery disks but little good they are as there is nothing there to recover and it won't reinstall Touchsmart onto a new copy of Vista.
In Short. I have a computer with a Non HP copy of Vista on it. I wish to install Win 7 Upgrade including Touchsmart software.
HOW DO I DO IT? Please don't give me generic links which leave me running around in circles for hours. I need a link directly to where I purchase the correct disk or disks. By the way, I just tried to use my recovery disk I burnt when I first bought my Touchsmart and it's corrupt. I had no way of checking it because I haven't needed it so even if I didn't have my crash it would never have worked.
PLEASE! PLEASE! PLEASE, somebody kindly give me a link to the correct department to purchase the disk. My Grandchildren miss their Touchsmart and I was using it for my CD collection. My Grandchildren will be given this computer at Christmas and I will be buying a similar up to date model. If I can't get Touchsmart and win 7 reinstalled then I will be buying a Panasonic all in one., and steering well clear of HP. I've already been told that if I buy the National Panasonic then I will receive a disk containing Win 7.
First, this is a peer-to-peer user support forum with NO official HP presence. The people on this forum are users, like yourself, and are trying to help you as best as they can. You can search the HP website and documents just the same as us. Getting mad at us, complaining about us, and demanding that we fix your issue isn't going to get you the results you want. Now, with that said;
Here are the specs for your HP TouchSmart IQ528a Desktop Computer. Here are is the HP "Software and Drivers" webpage for your computer. Since HPs support webpage for your computer don't list a Recovery Disc set part or kit number nor do they list an ordering process, I can only assume they no longer have inventory remaining. Please contact HP Customer Support - Australia directly via telephone, email, or chat. Please read about all of the various contact methods and contact numbers before contacting HP. It may take several contacts before you get the result you want, if you ever get it.
Contact HP - Australia
HP Australia Office Locations and Contact Information
HP Australia General Support Phone Numbers
Frank
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After a hard dive crash - HELP!
Please Help!
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http://www.rarlab.com/
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Every client have a chance to make a set of recovery disc.
Resources:
Using HP Backup and Recovery Manager in Vista
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** Say thanks by clicking the "Thumb up" icon which is on the left. **
** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. ** -
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Hard Drive Crash - getting a Photo Book onto new computer
I just had a catastrophic hard drive crash on my G5 iMac (still using 10.4, so no Time Machine). Thankfully I actually got all my photos back - backed up 2 months ago, most of the rest are still on our memory card, and the few that aren't I could save using a disk recovery program.
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Thanks in advance for any suggestions!Welcome to the Apple Discussions. All books, calendars, cards, etc. are contained in the library's database file, Library6.iPhoto. If you can recover that file from your damaged drive put it in your recovered library and see if it will bring back the book. However, if the structure of the library package is not exactly like it was when it crashed it will not work.
Without a complete backup of the iPhoto LIbrary package it's neigh on to impossible to recover a book or calendar from bits and pieces of a recovered library. There are other ways a library can be damaged, primarily the database file, and a very easy way to recover from it is to have a *very current* backup copy of the database file. One way to achieve is it described in the tip at the end of my signature. It describes a way to have a backup copy that can be only minutes old if you run it properly.
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I've created an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 08 libraries and Leopard. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file. -
My hard drive crashed and I replaced it. I also switched from ATT to Verizon for my iPhone. Now when I sync with iTunes, only about a tenth of my songs are on the new iPhone. one or two from each album. I still have an iPad with all my songs on it. I subscribed to music match, but when I try on the iPad it wants to match with iTunes and erase a\the music on the iPad. I have no music on iCloud when I sign in. Can anyone help me???
If the hard drive that crashed is the one that stored the itunes library, be sure to restore the library from Time Machine (mac) or whatever backup you use on windows. That will get back your music. I suspect that the replacement drive has an empty itunes library and thus, perhaps, the itunes match used that to sync to its servers.
Try posting in the iTunes Match forum, you'll probably find more knowledgeable folks there.
https://discussions.apple.com/community/itunes/itunes_match -
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http://swcdn.apple.com/content/downloads/37/23/041-5058/lr5tynbldi18zcrqo8a8uq88 rnjushqliu/Safari6Lion.pkg
Here you go..... -
I lost my iTunes library on my pc when the hard drive crashed. None of the data on the drive was recoverable and I did not have a backup either locally or on the cloud. Much of the music is from old vinyl and podcasts which are no longer available.
How can I get the music that resides on my ipod nano (4th generation) back onto the new hard drive on my pc.
I have been reluctant to install iTunes on the new hard drive out of fear that I will lose all the contents on the ipod if I try to synch to the new hard drive.
Help!No backup is a huge mistake.
You can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store ... - Apple - Support
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