HP Truevision HD web cam no longer working with Skype since windows 8.1 update

Hi guys,
                 A major annoying problem as occured since i updated to windows 8.1 my web cam no longer works in skype, it works for everything elese youcam etc just not skpye, audio is working fine too. When i go into settings the programmes freezes and eventually crashes, I can see my webcam listed in skype but thats it, the bottom half of the pane is missing too it cuts out in the middle of clear history, rolled back the driver and it works but messes everything else up. Please help i am ripping my hair out..... thank you

odizzle7,
Welcome to the HP Forum.
Skype does run on Windows 8.1, although you may need to update Skype to at least version 6.16.0.105
If you have more issues, please do consider opening a New Post of your own.
This Thread is from last year and is not monitored by our Experts team.
Click the Kudos Thumbs-Up to show you appreciate the help and time from our Experts.
Although I strive to reflect HP's best practices, I do not work for HP. 
Click Accept as Solution when the Answer is a good Fix or Workaround!
Kind Regards,
Dragon-Fur

Similar Messages

  • Hp TrueVision HD web cam does not work. The light will come on but no image appears in the window.

    Hi.
     I have an HP Pavilion dv7 6178us Entertainment PC I just bought it last week. My operating system is Windows 7 Home Premium Service Pack 1 64 bits.
    The problem I have is that yesterday I install Skype in the computer and realized that the HP TrueVision HD web cam does not work. The light right next to the web cam will light up but no image will appear on the screen.
    I have checked the software that  I have in the computer for the webcam and the program is CyberLink YouCam BE version 3.5.
    But the web cam does not work. The light right next to it will turn on when I activate Cyberlink, Skype or Messenger but no actual image will come out in computer screen. The computer is fully updated BIOS, Windows 7 and HP.
    But the web cam is not working. Could you help me fix this problem?
    Best regards:
    JEIO71

    I have a pavilion dv6 notepad. it's about a year old.
    about a month ago internal webcam truevision hd stop working.
    Called hp tech. they sent a box for me to ship the laptop.
    they hp tech attempted to correct the problem via internet
    did not work.
    wanted me to do a restore to factory setting i stopped him there.
    Webcam detected in device manager.
    the webcam light come on but no image.
    I actually see the back drop through the image space.
    running windows 7, fully updated.
    I found many comments on the web about the webcam connector disconnecting.
    But if it was the case with my computer, the webcam would not be detected.
    Many other comments suggests to do a restore to factory setting but \i read also that
    does not work often.
    I read many comments where disappointed clients believe hp should update
    the software but the driver is actually microsoft dating back to june 2006.
    Is it possible it's  a hardware problem, ie webcam is burned out.
    I have received a box to sent it and know they will do a system restore.
    Don't feel to go that way.
    Many comments refers to hp making an effort to get a driver update.
    ps I decided to purchase a logitech webcam, works perfectly.
    What else can I do to fix this problem.
    Can hp send me another internal webcam.

  • TS5216 My camera is not working with Skype

    I just bought MBA a couple months ago now my camera is not working with skype. all im seeing here you guys said u gonna work on it. I was wondering for how long we have to wait for this to be fixed. I think its unfair if we buy mac product and cant use it with other people who does not have mac. It's not good for business, im sure im not the only one who's suffering out there with this. Apple fix this please. ive been waiting for too long....
    herbzf

    See this thread:
    https://discussions.apple.com/thread/5306216?tstart=0
    From Apple:
    MacBook Air (Mid 2013): FaceTime HD Camera might not work after OS X 10.8.5 update
    Yes, a fix is coming soon.

  • Internal camera no longer working on multiple Mac Book Pros after updating to 10.8.5. with third party software. (Smart Board, Bridgit ) Camera does work with Skype.

    I have several Mac Book Pros that I am responsible for.  They will no longer recognize the camera in SmartBoard and in Smart Bridgit since updating to 10.8.5. One of the machines is even running 10.9 and it still won't work.  I have teachers who are very frustrated because they wish to use the Bridgit Software in their classrooms. Skype appears to be working fine.  It is just the Smart Board Software.

    Hey there MelAllen,
    It sounds like you need help troubleshooting the built in camera on some of the computers there. I want to recommend the troubleshooting steps outlined in this article named:
    How to Troubleshoot iSight
    http://support.apple.com/kb/ht2090
    Built-in iSight cameras
    These steps are for iSight cameras that are built into a computer, such as the iMac G5 (iSight) or later, the MacBook, or MacBook Pro.
    See if the issue is application-specific.
    Try another application (iSight works with applications like iChat, PhotoBooth, and iMovie HD 6) to see if the iSight camera exhibits the same behavior in all applications. If it only happens in one application, try reinstalling that application.
    See if the issue is user-specific.
    Test your iSight camera in another user account. If the issue only occurs in one user, the issue would be isolated to user settings.
    Find out if the computer recognizes the iSight
    Check System Profiler (in the Utilities folder, inside the Applications folder). Under the USB header, check to see if the iSight camera is detected.
    Reset SMC or PMU
    Reset your computer's SMC or PMU, and then check System Profiler again. (SMC reset instructions for iMac G5 (iSight), Intel-based iMacs; PMU reset instructions for MacBook and MacBook Pro.)
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • What web cam(s) actually work with my macbook pro? (os10 ver 10.6.8)

    What is the best (out of the box running) web cam for a macbook pro? ( I'm running os10.6.8)  Little background below:
    Man I'm confused!  I see that the logitech c910 web cam works with the mac but then I also see that it only "sort of " works..... huh??  I got my macbook pro because its software instantly recognized me as the dummy.  Very "turn key" user friendly stuff with the MAC and great for music stuff which is what I do for a living.  One of my jobs is part time guitar instructor at a community college and I'm hoping to create digested vids of the sessions to help students that miss class.  I'd like to edit the videos in imovie and have some text/music stuff on the screen as well.  I knew there would be a little learning curve and it would take a while to get comfortable but I can't even get the camera to get started!   Any suggestions would help.  Especially from anyone who has done guitar stuff before i.e. youtube etc....thanks

    I am embarrassed how simple that was.  I did warn you that I'm technologically challenged; I'm pretty sure that proved it.
    The external hard drive is formatted as Mac OS Extended (Journaled). The link you provided indicates the external drive will work with Time Machine.  I've never worked with Time Machine and don't know what my next step should be.  Would you please walk me through it?
    Your help is greatly appreciated.  From the points you have accumulated, I can tell you have helped many others and I thank you for your generosity.

  • Cam no longer works with new version

    i have installed the latest version of flashplayer but now my webcam no longer works on video chat sites like chatoulette what should i do please?

    This is a known issue with Flash Player 11.2.  Please install our 11.3 beta 3 release and let us know if it helps.

  • Re: Qosmio X770-105 - camera is not working with Skype

    Hey,
    I've just got Qosmio x770-105 and while setting up Skype the camera just stayed black and never showed any image. While using the Toshiba Web Camera Application it is working on Skype it just has stays black.
    Do you have any suggestions on how to fix that ?
    Thanks Than

    Well, you could try to remove the Toshiba Webcam Application from the system and could try to use just the Skype tool but this is just a suggestion not quite sure what cause this issue
    It looks really like broken Skype utility have googled around and it looks like more Skype users have the same problem using different computers and different webcamsunfortunately did not find a exact solution proposal

  • IPod Touch no longer works with car stereo after 4.0 update

    I updated my iPod to 4.0 a couple of days ago, and my Hyundai Santa Fe's built-in iPod interface no longer recognizes my iPod's music - it just says "empty iPod" or something of that nature. Is anyone else having this problem?? What should I do?

    Add me to the list. Brand blankety-new ipod touch that after 4.0.2 wouldn't work with the Subaru-factory-installed ipod connector in my '08 STI. The shut-it-off-and-restart-in-the-car method at least made it able to play music again but still no recharging.
    To add insult to injury I did the have-an-Apple-GENIUS call me thing. The first thing was that they called me....for about 1/4 of a second. The phone blipped for less than a ring and then I got an email saying, "Oh, we TRIED to reach you and you weren't there. Why don't you call us?". So I called and was immediately put on hold. When one of the geniuses finally picked up, I described the issue with great patience and his insightful answer was, "let me put you on hold while I talk to my supervisor." So I sat on hold for five minutes until...they just hung up...no answer, no, "gee we think you're SOL"....just "click". Thanks a boatload Mr. Jobs.

  • IPhone 3GS no longer works with bluetooth since ios 4.3.2 update

    Hi all. Since the ios 4.3.2 update my iPhone 3GS no longer works correctly with the bluetooth in my car (2006 Acura TL).  I know it's not an issue with the car and the only thing that has changed is the update with the phone.  Anybody else having this issue?  I have unpaired, tried to re-pair, reset the network settings, reset all of the settings, and did a restore.  I'm at a loss with what to do next.
    Any thoughts?
    Thanks

    Its becoming a problem of epic proportions...so many people are having the exact same problem...I have a Feb 2010 Toyota Land Cruiser Series 200 and since upgrading to OS 4 my USB function no longer works like it did before the upgrade.
    My Apple has become a LEMON!!
    Would be nice to hear that Apple recognises there is a problem...buut maybe they are too busy counting all their money to care!!

  • Apple wireless keyboard no longer working with boot camp Windows 7

    Hi,
    I've had Boot Camp installed for about half a year now with no problems.
    Yesterday my wireless keyboard stopped working with it, it also appears that bluetooth isn't in the device manager or in the control panel,  it could no linger detect either my magic mouse or keyboard despite having fresh new batteries. They do however still work with my Mac OSX partition. It also lets me hold down alt to choose which OS to boot into on startup however when it gets to the log in screen for windows the keyboard stopped working.
    I've tried unpairing them in OSX then trying it in Windows but like I said bluethooth doesnt even appear to be there and it wont detect them. I've also tried reinstalling the apple drivers twice, still doesn't work.
    If it helps I have a early 2011 iMac 21.5inch and it's Windows 7 Ultimate 64 bit.
    Thanks,
    Dan

    This may be just a Boot Camp issue, if no one here can help you may also want to post in the Boot Camp forum.

  • USB Mic no longer works with Skype after 7.1 updat...

    Using a USB headset with skype, worked with previous versions, works with other programs. I can hear people talk but they can't hear me! Skype detects the mic just fine but when I talk nobody can hear me. 
    I have tried updating drivers, re-installing skype, I have tried deleting my profile/preferences from the skype folder on my PC and starting from scratch, tried restarting my computer, re-installing my headset drivers, and tried restarting or re-plugging in my mic. Nothing works. Skype simply doesn't use my mic properly in the new version, previous versions did not have this problem, as I said mic works fine in all other programs. 

    Hi pa.elimination, Can you please reproduce the issue and provide logs as described in this link https://support.skype.com/en/faq/FA12321/how-do-i-​create-log-files under Skype for Windows Desktop and attach it to your post?
    This will help us investigate and solve the problem you are experiencing.
    Can you also try with the 7.0 version to see if that version solves your issue?
    http://download.skype.com/msi/SkypeSetup_7.0.0.105​.msi
    Thank you

  • My mike no longer works with Skype

    My 24" iMac has Mt. Lion installed.  When I connected to Skype, I could see and hear the other party but while  they could see me, they had no audio.  They only heard static, which went away when I put the built-in mike on mute.  The mike hears me as determined by the Input Level indicator, but it doesn't work on Skype.
    Any ideas ???

    Skype was updated the other day: http://macupdate.com/app/mac/15805/skype
    You probably have, but check that the Skype>Preferences>Audio/Video tab settings are correct as well as System Preferences>Sound>Input tab.
    Edit: Try calling echo123 on Skype to test your settings.

  • MSI GT70 audio not working with hmdi after windows 8.1 update

    When I connect my laptop to the TV, the video comes out fine, but the audio for the TV does not show up in playback devices. It worked fine with windows 8, but after the windows 8.1 update it stopped.
    I have tried updating realtek drivers, but it still doesn't show up. updating other drivers also doesn't work. plugging the cable into the computer then booting it up also doesn't work like it did for other people. This is really making me mad... any help would be appreciated.

    Quote from: zipper.sippola on 16-December-14, 23:25:58
    Pah, no probs to my ext. monitor speakers via HDMI, GT70 0NE, Win 8.1.
    Have you tried assigning HDMI one on audio tab as default and see if sound will come out to tv? if so then that was the problem.

  • Panasonic network cameras no longer work with new versions of Firefox.

    I have been viewing my Panasonic Network camera, model BB-HCM381A using Firefox for several years.
    Starting with Firefox version 15.0.1 and again with 16.0.1, 16.0.2 and 17.0.1 the browser begins to display the streaming video, but then drops the signal after maybe 20 seconds. Refreshing the page brings back the image for another 20 seconds, and then drops it again.
    All previous versions of Firefox before version 15.0.1 worked great. Now I have to use Internet Explorer exclusively. It would be great if you could fix the problem.
    Example of viewing the streaming video can be found at www.bandon.tv, which may require installing a plug-in from Panasonic.

    I see the same happen, but it takes longer. It is possible that the server gets too many visitors and drops some of them. A right click and "This Frame > Reload This Frame" also works. I also notice that frames get blocked (it skips seconds), so you may need a faster server.
    <!-- http://hithere.viewnetcam.com:50000/ImageViewer?Mode=Motion&Resolution=640x480&Quality=Clarity&Title=0 -->
    <!-- data:text/html;charset=utf-8,<input xmlns="http://www.w3.org/1999/xhtml" width="640" type="image" height="480" border="0" src="http://hithere.viewnetcam.com:50000/nphMotionJpeg?Resolution=640x480&amp;Quality=Clarity" name="NewPosition" /> -->

  • Web Start no longer working with JavaFX?

    As of 7.25 (at least), whenever I create a JavaFX project in Netbeans (using 64-bit Windows JDK and Netbeans), trying to launch it with the JNLP file that Netbeans automatically generates results in the following:
    java.lang.NullPointerException
        at sun.awt.SunToolkit.getSystemEventQueueImplPP(Unknown Source)
        at sun.awt.SunToolkit.getSystemEventQueueImplPP(Unknown Source)
        at sun.awt.SunToolkit.getSystemEventQueueImpl(Unknown Source)
        at java.awt.Toolkit.getEventQueue(Unknown Source)
        at java.awt.EventQueue.isDispatchThread(Unknown Source)
        at sun.plugin.util.PluginSysUtil.execute(Unknown Source)
        at sun.plugin.util.PluginSysUtil.execute(Unknown Source)
        at sun.plugin.util.PluginSysUtil.delegate(Unknown Source)
        at com.sun.deploy.util.DeploySysRun.execute(Unknown Source)
        at sun.plugin2.applet.Applet2Environment.initialize(Unknown Source)
        at sun.plugin2.applet.viewer.JNLP2Viewer.parseAndInitialize(Unknown Source)
        at sun.plugin2.applet.viewer.JNLP2Viewer.run(Unknown Source)
        at sun.plugin2.applet.viewer.JNLP2Viewer.main(Unknown Source)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
        at java.lang.reflect.Method.invoke(Unknown Source)
        at com.sun.javaws.Launcher$3.run(Unknown Source)
        at java.lang.Thread.run(Unknown Source)
    Is there any way around this?

    It's the JNLP that Netbeans automatically generates for you when building a JavaFX project. It used to run the jar (in the same directory) just by double-clicking it after creating a project, but no longer does. Anyhow, here it is:
    <?xml version="1.0" encoding="utf-8"?>
    <jnlp spec="1.0" xmlns:jfx="http://javafx.com" href="TestLaunch.jnlp">
      <information>
        <title>TestLaunch</title>
        <vendor>ibibby</vendor>
        <description>Sample JavaFX 2.0 application.</description>
        <offline-allowed/>
      </information>
      <resources>
        <jfx:javafx-runtime version="2.2+" href="http://javadl.sun.com/webapps/download/GetFile/javafx-latest/windows-i586/javafx2.jnlp"/>
      </resources>
      <resources>
        <j2se version="1.6+" href="http://java.sun.com/products/autodl/j2se"/>
        <jar href="TestLaunch.jar" size="17987" download="eager" />
      </resources>
      <applet-desc  width="800" height="600" main-class="com.javafx.main.NoJavaFXFallback"  name="TestLaunch" >
        <param name="requiredFXVersion" value="2.2+"/>
      </applet-desc>
      <jfx:javafx-desc  width="800" height="600" main-class="testlaunch.TestLaunch"  name="TestLaunch" />
      <update check="always"/>
    </jnlp>

Maybe you are looking for

  • Access 2013 and SharePoint Foundation/Server 2010

    I have a real simple scenario that keeps happening. I simple click external data -> More -> SharePoint List from Access 2013 and point it to a SharePonint 2010 list ... then link the list.  It will link and show the data.  Once...  After closing the

  • Questions Fi

    A customer from Chile consult for two reports that are required to deliver to agents of control and as indicated by them boths reports must match in Debit / Credit values. The first is the one that shows the balance J_CLBALTAX and the second is the j

  • Get URL from embedded Flash AS3 movie

    I have a thumbnail scroller app built with AS3 on my website homepage. I have the class files but would like to know of any quick workaround to make the embedded Flash movie clickable without reworking the AS3 files. What I would like to do is if you

  • Agent assignment procedure

    Dear Experts, I have made agent assignment in my workflow. But when I transport the workflow from development to quality server I see that I have to manually enable agent assignment by making tasks as general. Is this the right way to make tasks or g

  • String file names?

    How do i change the name of the file from my directory using java code? i want the code to change the name of my files to 1, 2, 3, and so on... Thankyou Hemant