HP UPDATE FAIL - REPEATEDLY - HP ENVY 4500

Hi My computer is trying to download an update and repeatedly fails.No problem with windows or microsoft updates which load as they should do.The HP Update fails every time. The following error message is generated: Hewlett-Packard - Enterprise WSD Multi-Function Printer, Other hardware - Null Print - HP ENVY 4500 series Installation date: ‎11/‎04/‎2014 06:35 Installation status: Failed Error details: Code 80070490 Update type: Recommended Hewlett-Packard Enterprise WSD Multi-Function Printer, Other hardware software update released in December, 2012 More information:http://sysdev.microsoft.com/support/default.aspx Help and Support:http://support.microsoft.com/select/?target=hub Any words of wisdom appreciatted even how to cancel the update. Many thanks GKH

Through some searching I was able to find a solution to this I found it here: http://answers.microsoft.com/en-us/windows/forum/windows_10-update/error-0x8024200b-when-windows-update-runs-after/83b18118-ac33-4970-bc58-2cc8c5d87296?auth=1&rtAction=1439265391782with JamieXS comment.Quote: "Here what I did. From Settings, search for "Device Manager". Under Printers I had 2 "Unidentified Printers". I Right Clicked & uninstalled both. Run Windows Update again & failed update had gone, however I was unable to print anymore. Back to Settings Initial Window & select Devices, then Printers & Scanners. I removed all entries for HP Printers, Fax etc. I then selected "Add a printer or scanner" from the top of the Printers & Scanners Menu. It searched & found My Officejet Pro 6830. I then double clicked the HP Officejet Pro 6830 Icon on My Desktop & it installed the Printer again. All now working & no more failed Windows Updates :-) " For myself I found I had 2 Networked printers ( 1 under fax and 1 printer) and another printer (all 5740) I deleted the 2 network and kept the regular one. Re-ran the update and no more errors! checked and my printer works fine both on my desktop here and on my networked laptop, so I did not have to reinstall anything. I hope that this helps anyone else out there that is getting the same errors.

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I then bought another HP Envy 4500 from the same store using the credit voucher .
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Back to the store for another argument?
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HP UPDATE FAIL - REPEATEDLY - HP ENVY 4500

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