Hp usb recovery drive

Hello. I received a USB recovery drive from HP and it didn't work. It went through the motions of installation only to receive a "recovery failed" window at the end and I could save an error log. I called HP and they said to change the date in the bios which I did to 2012. I tried again only to have it fail at recovery attempt again. It produced a .srderror log. Any ideas what to do?

Sometimes the BIOS reverts back to correct date during Recovery. Some posters have solved this by changing date to 2012,Save & Exit-boot with Recovery. After files copy and the laptop goes to the restart- enter BIOS again and check to be sure it is still set to 2012.If not change again Save & Exit-allow recovery to proceed, Hopefully this time will complete.
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