HP Utility Application - Edit Scan Tab

Things were always smooth sailing with my HP Photosmart 5520 printer/scanner/copier until of course I needed to update the printer software when I downloaded Mavericks.  Anyhoo ---Under the Show Details tab there once were options for potrait or landscape, black & white, grayscale, color, etc.  Now all I get when I click the: Show Details tab is to select least or best option for quality so all my scan, which I can do scan in black and white regarless if the original is a document with color.  When I've uninstalled the application and restalled the application I can still scan, but again the various option will not return.  Has anyone had the same problem with a solution?  Thanks.

Hi,
From the Applications folder open the Hewlett-Packard folder nd move the HP Scan application to the trash, then empty the trash.
Install the HP Easy Scan app from the Mac App Store instead, that can be downloaded from the following link:
https://itunes.apple.com/us/app/hp-easy-scan/id967004861?mt=12
Now try scanning and check for ny difference, it should become color by default.
As well check the options which should becomve available while editing the scan tasks, any options should becomne available.
Please let me know of any problem,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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