HP Utility Quit Unexpectedly Error
I can't scan from my HP Deskjet 3054 to my Mac running Mac OS X 10.7.5. I can scan by laying the document on the glass if I start the scanning from my computer but even then I can't scan multiple pages from the paper loader.
When I click on Scan Settings in the HP Utility folder the HP utility quits unexpectedly. I downloaded the latest full driver but when I try to download the fix for this error it says I have a higher version of the scan component already on my computer.
This question was solved.
View Solution.
Hi richieleland,
thanks for your post and welcome to the HP Forum.
It might already be helpful if your repair disk permissions. You can do this from Disk Utility - First Aid tab, select your volume and then hit Repair Disk Permissions.
Then restart the Mac and check if you can now open and work with HP Utility. If it still fails, try again installing the fix. But if thats not possible, you may download and install the HP Printer Driver Update 2.16.1 - either through Apple Software Update or if not found there, download from Apple website: HP Printer Drivers v.2.16.1 for OS X
Best regards,
Mandy
Say "Thanks" by clicking the Thumb up in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
Although I work for HP my posts and replies are my own
Similar Messages
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-On a Mac Air - (10.8.5)
-Installed the software for the HP OfficeJet Pro 8600 Plus.
-Installed full software (not minimum or recommended).
-Connected by ethernet cable to network.
-Setup to Email was successful
-Every time I select the "Scan to Computer" to enable the feature, that H Utility aborts and I get an error
message "HP Utility quit unexpectedly"
- I have uninstalled and installed the software numerous times.
- I have rebooteed both the printer and my laptop several times.
- I have tried installing the software on another computer (Macbook Pro) wireless and still have the same problem.
Can someone please help me?
thanks,
This question was solved.
View Solution.Thanks but still did not work.
I called the HP Support Desk and they helped me solve the problem.
This is what they had me do:
1) downloaded the latest Software from HP websitefor the 8600 Plus (did not use the disk)
2) downloaded the latest HPPrintDrive from the Apple website: HPPrinterDriver2.16.1
3) changed my IP address
4) installed the software from the HP website
5) installed the HPPrintDriver from the Apple webiste
6) Enabled Scan to Computer from the HP Utility window
Scan now works from my printer!! -
Getting "The Application Disk Utility quit unexpectedly"
Hi all. New to the forum.
Went to do my weekly disk Utility this afternoon and it won't open from my applications. Keep getting the error "The Application Disk Utility quit unexpectedly". Now This morning i did allow firefox to do an update, not sure if this has caused some issue. Running 10.5.6 and have been for some time with no issues. I've ran the install disk and ran Utility from there with no problems however there was a ton of stuff it was correcting. Repaired Disk as well. Restarted, tried to pull from applications, again no luck same message. I then ran Safe Boot, Reset PRAM and again still no fix. I removed Firefox, chess and some other game's I've downloaded from the apple site just to be safe. Still nothing. Anyone advise? I'm set up to meet with a Mac Gen. at the local apple store in 2 days. Anyone have any idea's? The only change I have done recently is the firefox update. UGGGG!!!Have you tried to run Disk Utility from a system Install Disk or start-up from a system install disk and run disk utility from the disk?
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The application Printer Setup Utility quit unexpectedly
Hi All,
I'm using 10.4.11, trying to add a printer. In 'Default Browser', I click on 'More Printers', and I receive the following error, The application Printer Setup Utility quit unexpectedly.
Done all the basics, reset permissions, updated latest software, no help.
Any help is appreciated.
Thanks.To The Apple Discussion Boards!
Did you reboot your computer after repairing permissions & installing? If so, trash the com.apple.print.PrintCenter.plist file & restart your computer.
Please post back the results. -
I upgraded to Yosemite, and now Safari will not even load. It immediately goes to the "quit unexpectedly" error window, with the following information (which means nothing to me, of course). I've seen others posting issues like this, but have yet to see a solution. Apparently I cannot just reinstall Safari, so do I need to figure out how to uninstall the upgrade and try again? Is this worth it, or should I just uninstall and go back to my prior OS until Apple can provide a clean upgrade? Anyone know the answers?
Process:
Safari [1043]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
8.0.2 (10600.2.5)
Build Info:
WebBrowser-7600002005000000~1
Code Type:
X86-64 (Native)
Parent Process:
??? [1]
Responsible:
Safari [1043]
User ID:
501
Date/Time:
2014-12-23 08:48:50.202 -0600
OS Version:
Mac OS X 10.10.1 (14B25)
Report Version:
11
Anonymous UUID:
954A8602-894E-472A-EF44-D75463DE1553
Sleep/Wake UUID:
AC81F1AC-F62C-42AB-9E37-1B4505626409
Time Awake Since Boot: 5300 seconds
Time Since Wake:
650 seconds
Crashed Thread:
13
Exception Type:
EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:
KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT
0000000101baa000-0000000101bab000 [
4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation
0x00007fff93d227d6 __CFStringCreateImmutableFunnel3 + 886
1 com.apple.CoreFoundation
0x00007fff93d2244d CFStringCreateWithCString + 93
2 com.apple.Foundation
0x00007fff970db7c7 -[NSString initWithUTF8String:] + 186
3 com.apple.coreui
0x00007fff909a621f -[CUIStructuredThemeStore renditionWithKey:] + 1746
4 com.apple.coreui
0x00007fff90993a6e -[CUIThemeFacet _renditionForSpecificKey:] + 157
5 com.apple.coreui
0x00007fff90993ada -[CUIThemeFacet _rendition] + 80
6 com.apple.coreui
0x00007fff90995624 -[CUIThemeFacet makeLayer] + 22
7 com.apple.coreui
0x00007fff9093746d CUICoreThemeRenderer::MakeOrUpdateWindowFrameLayerNew(CUIDescriptor const*, CALayer**) + 4845
8 com.apple.coreui
0x00007fff90937ce8 CUICoreThemeRenderer::CreateOrUpdateLayer(CUIDescriptor const*, CALayer**) + 188
9 com.apple.coreui
0x00007fff90901501 CUIRenderer::CreateOrUpdateLayer(__CFDictionary const*, CALayer**) + 175
10 com.apple.AppKit
0x00007fff931c8dd3 -[NSCompositeAppearance _callCoreUIWithBlock:] + 183
11 com.apple.AppKit
0x00007fff931c6d5f -[NSAppearance _createOrUpdateLayer:options:] + 108
12 com.apple.AppKit
0x00007fff92ec89cc -[NSVisualEffectView _cuiMakeOrUpdateBackgroundLayer:] + 151
13 com.apple.AppKit
0x00007fff92ec8a91 -[NSVisualEffectView _updateBackgroundLayer] + 76
14 com.apple.AppKit
0x00007fff92ec828e -[NSVisualEffectView _updateBackdropLayerForBlendingInsideWindow] + 275
15 com.apple.AppKit
0x00007fff92ec92eb -[NSVisualEffectView _updateBackdropLayer] + 106
16 com.apple.AppKit
0x00007fff92eca4e0 -[NSVisualEffectView updateLayer] + 220
17 com.apple.AppKit
0x00007fff929da353 -[_NSViewBackingLayer display] + 399
18 com.apple.QuartzCore
0x00007fff9455e641 CA::Layer::display_if_needed(CA::Transaction*) + 603
19 com.apple.QuartzCore
0x00007fff9455dd7d CA::Layer::layout_and_display_if_needed(CA::Transaction*) + 35
20 com.apple.QuartzCore
0x00007fff9455d50e CA::Context::commit_transaction(CA::Transaction*) + 242
21 com.apple.QuartzCore
0x00007fff9455d164 CA::Transaction::commit() + 390
22 com.apple.AppKit
0x00007fff92f99c41 -[NSThemeFrame _floatTitlebarAndToolbarFromInit:] + 104
23 com.apple.AppKit
0x00007fff928f474e -[NSThemeFrame initWithFrame:styleMask:owner:] + 243
24 com.apple.AppKit
0x00007fff928f2c96 -[NSWindow _commonInitFrame:styleMask:backing:defer:] + 614
25 com.apple.AppKit
0x00007fff928f23fc -[NSWindow _initContent:styleMask:backing:defer:contentView:] + 1477
26 com.apple.AppKit
0x00007fff92b2940e -[NSPanel _initContent:styleMask:backing:defer:contentView:] + 51
27 com.apple.AppKit
0x00007fff928f1e2a -[NSWindow initWithContentRect:styleMask:backing:defer:] + 45
28 com.apple.AppKit
0x00007fff92b293c1 -[NSPanel initWithContentRect:styleMask:backing:defer:] + 78
29 com.apple.AppKit
0x00007fff928ef745 -[NSWindowTemplate nibInstantiate] + 567
30 com.apple.AppKit
0x00007fff928c473b -[NSIBObjectData instantiateObject:] + 309
31 com.apple.AppKit
0x00007fff92da6d01 -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 452
32 com.apple.AppKit
0x00007fff928b8f05 loadNib + 384
33 com.apple.AppKit
0x00007fff92e26f80 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 313
34 com.apple.AppKit
0x00007fff92e2767d +[NSBundle(NSNibLoadingInternal) _loadNibFile:externalNameTable:options:withZone:] + 150
35 com.apple.AppKit
0x00007fff92bc93af _NXLoadNib + 196
36 com.apple.AppKit
0x00007fff92bc8d8f -[NSAlert init] + 95
37 com.apple.AppKit
0x00007fff92c089f3 +[NSAlert alertWithMessageText:defaultButton:alternateButton:otherButton:informativeTextW ithFormat:] + 131
38 com.apple.AppKit
0x00007fff928da64d __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1021
39 com.apple.AppKit
0x00007fff928da20e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
40 com.apple.AppKit
0x00007fff928da1ad -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247
41 com.apple.AppKit
0x00007fff928d9e9a -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 255
42 com.apple.AppKit
0x00007fff928d9c69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
43 com.apple.AppKit
0x00007fff928d96b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
44 com.apple.Foundation
0x00007fff970cd458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
45 com.apple.Foundation
0x00007fff970cd2c9 _NSAppleEventManagerGenericHandler + 102
46 com.apple.AE
0x00007fff93cb699c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
47 com.apple.AE
0x00007fff93cb6719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
48 com.apple.AE
0x00007fff93cb6623 aeProcessAppleEvent + 295
49 com.apple.HIToolbox
0x00007fff9ab3737e AEProcessAppleEvent + 56
50 com.apple.AppKit
0x00007fff928d5d76 _DPSNextEvent + 2665
51 com.apple.AppKit
0x00007fff928d4e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
52 com.apple.Safari.framework
0x0000000101c2aad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
53 com.apple.AppKit
0x00007fff928c8e23 -[NSApplication run] + 594
54 com.apple.AppKit
0x00007fff928b42d4 NSApplicationMain + 1832
55 libdyld.dylib
0x00007fff916615c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff918b622e kevent64 + 10
1 libdispatch.dylib
0x00007fff8ec7ca6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 6:: WebCore: IconDatabase
0 libsystem_kernel.dylib
0x00007fff918b65d6 pread + 10
1 libsqlite3.dylib
0x00007fff97799855 readDbPage + 117
2 libsqlite3.dylib
0x00007fff97797f92 sqlite3PagerAcquire + 1314
3 libsqlite3.dylib
0x00007fff9788a831 checkTreePage + 257
4 libsqlite3.dylib
0x00007fff9788ac84 checkTreePage + 1364
5 libsqlite3.dylib
0x00007fff9788ac84 checkTreePage + 1364
6 libsqlite3.dylib
0x00007fff977d34ac sqlite3VdbeExec + 67324
7 libsqlite3.dylib
0x00007fff977c13df sqlite3_step + 735
8 com.apple.WebCore
0x00000001037d5bc9 WebCore::SQLiteStatement::step() + 73
9 com.apple.WebCore
0x0000000103e26a2c WebCore::IconDatabase::checkIntegrity() + 108
10 com.apple.WebCore
0x00000001037d5314 WebCore::IconDatabase::performOpenInitialization() + 116
11 com.apple.WebCore
0x00000001037d49b5 WebCore::IconDatabase::iconDatabaseSyncThread() + 325
12 com.apple.JavaScriptCore
0x0000000102996a9f ***::wtfThreadEntryPoint(void*) + 15
13 libsystem_pthread.dylib
0x00007fff98d4a2fc _pthread_body + 131
14 libsystem_pthread.dylib
0x00007fff98d4a279 _pthread_start + 176
15 libsystem_pthread.dylib
0x00007fff98d484b1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 10:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib
0x00007fff918b052e mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff918af69f mach_msg + 55
2 com.apple.QuartzCore
0x00007fff94571d63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore
0x00007fff94571c96 thread_fun + 25
4 libsystem_pthread.dylib
0x00007fff98d4a2fc _pthread_body + 131
5 libsystem_pthread.dylib
0x00007fff98d4a279 _pthread_start + 176
6 libsystem_pthread.dylib
0x00007fff98d484b1 thread_start + 13
Thread 11:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x00007fff918b052e mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff918af69f mach_msg + 55
2 com.apple.CoreFoundation
0x00007fff93d90b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation
0x00007fff93d8ffdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation
0x00007fff93d8f838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork
0x00007fff966c9d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation
0x00007fff97113b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib
0x00007fff98d4a2fc _pthread_body + 131
8 libsystem_pthread.dylib
0x00007fff98d4a279 _pthread_start + 176
9 libsystem_pthread.dylib
0x00007fff98d484b1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 13 Crashed:
0 libsystem_pthread.dylib
0x00007fff98d48695 _pthread_mutex_lock + 87
1 libsystem_c.dylib
0x00007fff97044b78 vfprintf_l + 28
2 libsystem_c.dylib
0x00007fff9703d620 fprintf + 186
3 ???
0x00000001089195dc 0 + 4438726108
Thread 13 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7ddec1d8 rcx: 0x00007fff7ddec1f0 rdx: 0x00000000000000a0
rdi: 0x00007fff7ddec1f0 rsi: 0x00007fff98d48b14 rbp: 0x0000000108915e30 rsp: 0x0000000108915db0
r8: 0x000000010891d000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff7ddeb6b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff98d48695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU:
1
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x101baa000 -
0x101baafff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
0x101bb4000 -
0x1024edff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x10298c000 -
0x102e9fff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x103006000 -
0x1032bafff com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x103596000 -
0x103596fff com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x10359c000 -
0x1036d8ffb com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
0x1037d0000 -
0x104775ff7 com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x109a68000 -
0x109a68fef +cl_kernels (???) <5D2FFD5C-1935-4FC3-A68B-45B3A79820AB> cl_kernels
0x10a6c9000 -
0x10a6c9ff5 +cl_kernels (???) <D54CBFFF-56F9-497E-842E-1597661FDBDC> cl_kernels
0x10a6cb000 -
0x10a7b1fef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x7fff64f4b000 -
0x7fff64f81837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff8c553000 -
0x7fff8c555fff com.apple.EFILogin (2.0 - 2) <F0269EE2-3686-3A8A-8B83-F86974E35E90> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff8c556000 -
0x7fff8cdadff3 com.apple.CoreGraphics (1.600.0 - 772) <6364CBE3-3635-3A53-B448-9D19EF9FEA96> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8cdae000 -
0x7fff8d028fff com.apple.CoreData (110 - 526) <AEEDAF00-D38F-3A15-B3C9-73732940CC55> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8d029000 -
0x7fff8d02eff7 libunwind.dylib (35.3) <BE7E51A0-B6EA-3A54-9CCA-9D88F683A6D6> /usr/lib/system/libunwind.dylib
0x7fff8d0db000 -
0x7fff8d127fff com.apple.corelocation (1486.17 - 1615.21) <DB68CEB9-0D51-3CB9-86A4-B0400CE6C515> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff8d272000 -
0x7fff8d272fff libOpenScriptingUtil.dylib (162) <EFD79173-A9DA-3AE6-BE15-3948938204A6> /usr/lib/libOpenScriptingUtil.dylib
0x7fff8d310000 -
0x7fff8d338fff libsystem_info.dylib (459) <B85A85D5-8530-3A93-B0C3-4DEC41F79478> /usr/lib/system/libsystem_info.dylib
0x7fff8d367000 -
0x7fff8d40dfff com.apple.PDFKit (3.0 - 3.0) <C55D8F39-561D-32C7-A701-46F76D6CC151> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff8d420000 -
0x7fff8d6c8ff7 com.apple.RawCamera.bundle (6.02 - 768) <3156D0F8-335C-3380-A849-D47ED4163D3A> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff8d6cc000 -
0x7fff8d6cfff7 com.apple.AppleSystemInfo (3.0 - 3.0) <E54DA0B2-3515-3B1C-A4BD-54A0B02B5612> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff8d6d0000 -
0x7fff8d6ebfff com.apple.PackageKit.PackageUIKit (3.0 - 434) <BE4B6C6F-4A32-3DB1-B81B-EF9ADD70E6EA> /System/Library/PrivateFrameworks/PackageKit.framework/Frameworks/PackageUIKit. framework/Versions/A/PackageUIKit
0x7fff8d6f9000 -
0x7fff8d6fbfff com.apple.loginsupport (1.0 - 1) <35A2A071-606C-39A5-8C11-E4CAF98D934C> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsu pport.framework/Versions/A/loginsupport
0x7fff8dfec000 -
0x7fff8dff0fff libpam.2.dylib (20) <E805398D-9A92-31F8-8005-8DC188BD8B6E> /usr/lib/libpam.2.dylib
0x7fff8dff1000 -
0x7fff8e069ff7 com.apple.SystemConfiguration (1.14 - 1.14) <C269BCFD-ACAB-3331-BC7C-0430F0E84817> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8e06a000 -
0x7fff8e06fff7 com.apple.MediaAccessibility (1.0 - 61) <00A3E0B6-79AC-387E-B282-AADFBD5722F6> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x7fff8e0c8000 -
0x7fff8e13cfff com.apple.ShareKit (1.0 - 323) <9FC7280E-DB42-37F0-AE57-29E28C9B4E16> /System/Library/PrivateFrameworks/ShareKit.framework/Versions/A/ShareKit
0x7fff8e13d000 -
0x7fff8e189ff7 libcups.2.dylib (408) <9CECCDE3-51D7-3028-830C-F58BD36E3317> /usr/lib/libcups.2.dylib
0x7fff8e18a000 -
0x7fff8e19ffff com.apple.ToneKit (1.0 - 1) <CA375645-8DE1-3DE8-A2E0-0537849DF59B> /System/Library/PrivateFrameworks/ToneKit.framework/Versions/A/ToneKit
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0x7fff91f5dff3 com.apple.avfoundation (2.0 - 889.10) <4D1735C4-D055-31E9-8051-FED29F41F4F6> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff91fb4000 -
0x7fff91ff4ff7 libGLImage.dylib (11.0.7) <7CBCEB4B-D22F-3116-8B28-D1C22D28C69D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff91ff5000 -
0x7fff92011ff7 com.apple.pluginkit.framework (1.0 - 1) <566FECEA-620F-3E70-8B87-C69A4486811F> /System/Library/PrivateFrameworks/PlugInKit.framework/Versions/A/PlugInKit
0x7fff92012000 -
0x7fff92465fc7 com.apple.vImage (8.0 - 8.0) <33BE7B31-72DB-3364-B37E-C322A32748C5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff92466000 -
0x7fff92499ff7 com.apple.MediaKit (16 - 757) <345EDAFE-3E39-3B0F-8D84-54657EC4396D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff924a7000 -
0x7fff924b1fff com.apple.IntlPreferences (2.0 - 150.1) <F2DE1784-F780-3E3F-A626-D9CBD38F20EE> /System/Library/PrivateFrameworks/IntlPreferences.framework/Versions/A/IntlPref erences
0x7fff924b2000 -
0x7fff924b9ff7 libcompiler_rt.dylib (35) <BF8FC133-EE10-3DA6-9B90-92039E28678F> /usr/lib/system/libcompiler_rt.dylib
0x7fff924e5000 -
0x7fff924f0ff7 com.apple.CommerceCore (1.0 - 376.0.5) <57E5C067-52F6-3854-86C0-D878EDA24B55> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff9252e000 -
0x7fff9259dfff com.apple.SearchKit (1.4.0 - 1.4.0) <BFD6D876-36BA-3A3B-9F15-3E2F7DE6E89D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff92602000 -
0x7fff9263bfff com.apple.AirPlaySupport (2.0 - 215.10) <E4159036-4C38-3F28-8AF3-4F074DAF01AC> /System/Library/PrivateFrameworks/AirPlaySupport.framework/Versions/A/AirPlaySu pport
0x7fff9263c000 -
0x7fff928a6ff7 com.apple.imageKit (2.6 - 838) <DDFE019E-DF3E-37DA-AEC0-9182454B7312> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff928a7000 -
0x7fff928a9ff7 com.apple.SecCodeWrapper (4.0 - 238) <F450AB10-B0A4-3B55-A1B9-563E55C99333> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff928aa000 -
0x7fff928b0ff7 libsystem_networkextension.dylib (167.1.10) <29AB225B-D7FB-30ED-9600-65D44B9A9442> /usr/lib/system/libsystem_networkextension.dylib
0x7fff928b1000 -
0x7fff933f2fff com.apple.AppKit (6.9 - 1343.16) <C98DB43F-4245-3E6E-A4EE-37DAEE33E174> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff933f3000 -
0x7fff933f5ff7 com.apple.securityhi (9.0 - 55006) <B1E09986-7AF0-3BD1-BAA1-B5514DFB7CD1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff933f6000 -
0x7fff93428ff3 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <C6DB0A07-F8E4-3837-BCA9-225F460EDA81> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff93429000 -
0x7fff9342afff libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-9959-5BA218D507FB> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff9342b000 -
0x7fff93436ff7 com.apple.AppSandbox (4.0 - 238) <BC5EE1CA-764A-303D-9989-4041C1291026> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x7fff93437000 -
0x7fff93437ff7 libkeymgr.dylib (28) <77845842-DE70-3CC5-BD01-C3D14227CED5> /usr/lib/system/libkeymgr.dylib
0x7fff93464000 -
0x7fff93466ff7 libsystem_coreservices.dylib (9) <41B7C578-5A53-31C8-A96F-C73E030B0938> /usr/lib/system/libsystem_coreservices.dylib
0x7fff934e5000 -
0x7fff9351dffb libsystem_network.dylib (411) <C0B2313D-47BE-38A9-BEE6-2634A4F5E14B> /usr/lib/system/libsystem_network.dylib
0x7fff93b86000 -
0x7fff93ca8ff7 com.apple.LaunchServices (644.12 - 644.12) <D7710B20-0561-33BB-A3C8-463691D36E02> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff93ca9000 -
0x7fff93d08ff3 com.apple.AE (681 - 681) <7F544183-A515-31A8-B45F-89A167F56216> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff93d10000 -
0x7fff93d1bff7 com.apple.DirectoryService.Framework (10.10 - 187) <813211CD-725D-31B9-ABEF-7B28DE2CB224> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff93d1c000 -
0x7fff93d1dffb libremovefile.dylib (35) <3485B5F4-6CE8-3C62-8DFD-8736ED6E8531> /usr/lib/system/libremovefile.dylib
0x7fff93d1e000 -
0x7fff940b4fff com.apple.CoreFoundation (6.9 - 1151.16) <F2B088AF-A5C6-3FAE-9EB4-7931AF6359E4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff94313000 -
0x7fff9433ffff com.apple.framework.SystemAdministration (1.0 - 1.0) <F2A164C7-4813-3F27-ABF7-810A5F4FA51D> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/Sys temAdministration
0x7fff94340000 -
0x7fff94389ff3 com.apple.HIServices (1.22 - 519) <59D78E07-C3F1-3272-88F1-876B836D5517> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff9438a000 -
0x7fff94392ff7 com.apple.AppleSRP (5.0 - 1) <01EC5144-D09A-3D6A-AE35-F6D48585F154> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff94393000 -
0x7fff94421ff7 com.apple.CorePDF (4.0 - 4) <9CD7EC6D-3593-3D60-B04F-75F612CCB99A> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff94422000 -
0x7fff944e5ff7 libvMisc.dylib (512) <A4E39464-52EA-34CB-9FFE-53E79B3C65F5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
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0x7fff94510fff com.apple.CoreDuet (1.0 - 1) <36AA9FD5-2685-314D-B364-3FA4688D86BD> /System/Library/PrivateFrameworks/CoreDuet.framework/Versions/A/CoreDuet
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0x7fff94536ff7 libJPEG.dylib (1231) <35F13BD9-AA92-3510-B5BB-420DA15AE7F2> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
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0x7fff94549fff libsasl2.2.dylib (193) <E523DD05-544B-3430-8AA9-672408A5AF8B> /usr/lib/libsasl2.2.dylib
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0x7fff946faff7 com.apple.QuartzCore (1.10 - 361.11) <7382E4A9-10B0-3877-B9D7-FA84DC71BA55> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff946fb000 -
0x7fff9471efff com.apple.Sharing (328.3 - 328.3) <FDEE49AD-8804-3760-9C14-8D1D10BBEA37> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff9471f000 -
0x7fff9Genieo Adware is installed. Removing it will help.
If you have another browser:
Use free AdwareMedic by clicking “Download ” from here
http://www.adwaremedic.com/index.php
Install , open, and run it by clicking “Scan for Adware” button to remove adware.
Once done, quit AdwareMedic by clicking AdwareMedic in the menu bar and selecting
“Quit AdwareMedic”.
or
If you don’t have another browser:
Use another Mac or an iPad.
Open the article,either print it or email the contents to yourself.
Remove adware manually by following the “HowTo” from Apple.
“Remove Genieo, also known as InstallMac”
http://support.apple.com/en-us/HT203987
Safari > Preferences > Extensions
Turn those off and relaunch Safari to test.
Turn those on one by one and test. -
"Adobe Illustrator cs5 quit unexpectedly" error message.
After I upgrated my imac from Snow Leopard to Mavericks I can't open Illustrator CS5. (No problem with PS)
Every opening attemp crashes. May this be possible because of third party plug-ins. (eg. Esko Artwork)
Help pls.
Thank you.Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
☞ If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
☞ Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
Archive Utility Quit Unexpectedly
Every time I try to unzip a file using Archive Utility, it says "Archive Utility Quit Unexpectedly". No, relaunching it does not do anything. I have restarted my computer to no prevail and several things I've tried on the internet do not work. Currently using a Macbook Pro, with OSX 10.9.3.
You need to update your OS X to v10.9.4
Click the Apple top left in your screen.
From the drop down menu click Software Update.
Restart your Mac.
Now, control click the folder you want to compress then click: "Compress (folder name"
To decompress, double click the folder.
OS X Mountain Lion: Compress and uncompress files and folders > Instructions work for v10.9 Mavericks as well. -
"sniffer_gpu quit unexpectedly" error happens every time I open Photoshop CC
I get the "sniffer_gpu quit unexpectedly" error every time I open Photoshop CC on my 15" Retina MacBook Pro. I'm running Mac OS X 10.8.4, and I have no updates available for Photoshop from the Creative Cloud menu bar icon.
The odd thing is this: Photoshop CC still works flawlessly. The error I get when I launch Photoshop CC is more of an annoyance, but also makes me wonder what *isn't* working flawlessly somewhere in the background that I'm not aware of – or at least not aware of it yet.
Here is a screenshot:
Any ideas on how to fix this?Sounds good, I'll try that.
But the weird thing is, I have the latest CUDA driver, and I'm running a compatible graphics card.
Premiere CC and After Effects CC both work flawlessly and with no error popups (I installed the CUDA driver primarily for Premiere and After Effects anyway.) It's really strange.
I don't really need any kind of boost from the GPU for Photoshop CC, so I'll try setting it to basic or something. I'll report back momentarily... -
How do I open safari after quit unexpectedly error message?
How do I open safari after quit unexpectedly error message?
Force quit Safari if required, then reopen while holding the Shift key.
Check the links below for options to remove the Adware
http://www.adwaremedic.com/index.php
Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support -
Help! How to fix "Acrobat quit unexpectedly (error code: 0x00000004)"?
Help! How to fix "Acrobat quit unexpectedly (error code: 0x00000004)"?
Customer service ask me uninstall - restart PC - CC cleaner tool - restart PC again - reinstall, but still useless.
Who also facing this problem?I already check the permission, but still can't run.
-
"Dreamweaver has quit unexpectedly" error
My Dreamweaver CS6 is suddenly quiting repeatedly. "Dreamweaver has quit unexpectedly" error. I'm also getting the trial thing now.
Hi Rmcatlin,
Might try resetting the user preferences for the quit unexpectedly behavior.
http://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html
For the trial issue are you able to use the license this software button and sign in with the Adobe ID for your Creative Cloud membership?
Convert CS6 trials for licensing with Creative Cloud Membership | CCM, CS6
http://helpx.adobe.com/creative-cloud/kb/convert-cs6-licensed-under-ccm.html
-Dave -
"PreferenceSyncClient quit unexpectedly" error
I keep getting a "PreferenceSyncClient quit unexpectedly" error. What is causing it, how do I fix the problem?? I have tried updating all programs.
Hi Connie Coffer,
Please specify which OS are you using and the product also?
Regards
Gurleen -
I am getting a "Quit Unexpectedly" Error every time i try to open "Pinnacle Video Capture" Program. It did work ok for about a week and then suddenly I get this error. I tried un-instaling it and re-instaling it but get the same error. I have sent the issue to Pinnacle support site a week ago but have had no response. I was thinking someone here might have a suggestion on what I might do to fix it.
I have tried contacting the developer and have had no response from them. It has been more then a week since I made my request to them, tat is why I asked here, thought someone might have a suggestion. I will check the link you provided, thanks.
Ian -
Disk Utility quits unexpectedly
Hi
I have recently noticed that disk utility quits unexpectedly whenever I open it. Here's what I've tried so far:
1. Boot in recovery mode, and repair permissions and verify the disk (I only have a single internal disk), which works fine and says it is successful.
2. Trash any DiskUtility preferences files (local and in /Library/Preferences)
3. Reset my PRAM
4. Try disk utility from a different user
but none of this has helped. When I click on the "send information to Apple" the relevant bit seems to be:
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000068
I'm running Lion 10.7.1 on a quad core MacPro with 12Gb RAM.
Any ideas?
Regards/Thanks
ShaunHi
I took your suggestion but with a slightly different twist and it worked... Rather than do a full re-install of Lion, I inserted the lion boot disk I had created, and righ-clicked on Packages/BaseSystemBinaries.pkg and just installed that, assuming that's where Disk Utility would live.
Took 3 or 4 minutes, and Disk Utility is now back! Yay!
Many thanks.
Shaun -
I just purchased the Acrobat XI Pro Subscription online. After downloading the software and receiving the message that the installation was complete I tried to open the software to no avail. It starts to open with a "please wait while we launch Acrobat..." screen, then I get an error message "Acrobat Quit Unexpectedly" with options to Ignor, Report, or Reopen. I've sent the report, but no matter how many times I try the 'Reopen' or 'Ignore' options the software will not open. I'm running a MacBook Pro with Mac OS X version 10.7.5.
Any suggestions on how to get the software to work. I've tried uninstalling and reinstalling to no avail.
Any help would be appreciated.Hi Ron,
Please try the steps below and let me know if it worked for you.
Delete all the files from following folders:
[Home]/Library/Application Support/Adobe/SLStore
[Home]/Library/Application Support/Adobe/SLCache
And, delete all files from following folder except cache.db
[Home]/Library/Application Support/Adobe/AdobePCD
Then launch Acrobat and try to activate and check.
Regards,
Rave
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