HP W2072a

I use the HP w2072a monitors for a dual screen setup. I ended up buying the monitors at differnt times and they ended up having differnt Firmware virsions. One monitor has STM121 and the other has CTM111. When I connect the two monitors to the same computer their colors are sligly differnet.
Is there any way I can update the Firmware so the two monitors are the same?

Hello aburnette22,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand you are trying to update the firmware on your two HP w2072a monitors to be the same as the colors are off. Unfortunately, there is no BIOS update available for your monitors. There is however a tool the HP Adjustment Pattern Utility which you can use to try to match your monitors to be as close as possible.
***NOTE: There is no need to use the HP Adjustment Pattern utility if the attached monitor is connected to the computer using a digital video cable (HDMI, DisplayPort, or DVI-D connector on both ends of the cable).
I hope this helps to resolve your issue or at the very least answer your question. Thank you for posting on the HP Forums. Have a great weekend!
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Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
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"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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2nd monitor W2072a suddenly has no signal

2nd monitor W2072a suddenly has no signal, tried switching cables & rebooting but box comes up states Scanning then No Signal. I desperately need help since the only way I can use a computer is with 2 monitors due to a disability

Hi ToniClark,
Welcome to the HP Forums! I see that you have issues with your secondary monitor. What happens if you disconnect the first monitor that is currently work and just hook up the W2072a by itself? If it works then we know it is something with your computer system and if it still fails then their could be a problem with the monitor.
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
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Thank you,
BHK6
I work on behalf of HP

Hp w2072a monitor out of range problem

Hey reader, I'm using a hp w2072a monitor and hooked it up to my ps3 from a hdmi to dvi cable but when output to 1080 p resolution onto the w2072a it said out of range change setting to 1600 x 900 - 60Hz and tried changing it but couldn't find it through the monitor's main menu please help Thanks
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Hi,
you have to change the resolution at you ps3, not in the monitor's menu.
V.
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W2072a power adapter

I have 2 - W2072a (20') Monitors. At first only the one had a problem with the power adapter. I tried other adapters and they all were very "Fusy". Once I get the light to come one, it stays on, unless I have to move the monitor. Then I have to kepp jiggling it till the light stays on. Well I had to unhook the other Monitor today and it started doing the same thing, when I tried to plug it back in. It's a pain in he butt, till I get them to finally come on. Is there any tricks to get better contact? It seems like the chord has to almost be "loose" to work.
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Hello @DaveErving,
I understand that you are having issues with your HP W2072a LED Backlit LCD Monitor's power cords having to be loosely connected in order to work. The issue you are describing appears to be a physical issue. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html.
I would like to thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Hp w2072a with hdmi satelite receiver

I have a HP W2072a led monitor, itry to use my monitor with hdmi receiver (CVS DN 8530) with hdmi to dvi connector.
I tried plug monitor to receiver, monitor wrote "monitor going to sleep". I tried different definition but unfortunetly result same.
How van i use my monitor with hdmi receiver?
Bes regards.

I have looked at the specs for both the monitor and the receiver. You should be able to use any standard HDMI to DVI-D cable to connect them. I verified that the monitor HDCP compliant, so this shouldn't be an issue. I recommend trying a new/different cable just to eliminate this as a possible cause of the problem. The only problem that you will run into when connecting these components in this fasion might be sound. HDMI carries audio while DVI-D does not, you may need to find another source for sound than your monitor.
I work on behalf of HP, but my opinions are my own.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved. If both apply......do both.

Monitor w2072a

So my nephew and my son asked to play a game on my computer last night while my sister and I were talking. I have been told that my nephew is a whiz at computers so I felt comfortable allowing this. I am not sure what happened. He said that my computer froze and that he selected "Start" and "Shutdown". Only problem is, now my computer sounds like it turns on. However, my HP W2072a monitor turns on and says "No Signal" and then says "Monitor Going to Sleep". FIrst I have only had this monitor for about a month. I have tried to change out the cables. Nothing. I tried to connect my other monitor, it says, "No Signal". I don't know what to do to fix this. I have unplugged everything and replugged it in. (Although, the way that my desk is, they couldn't have reached any of the cables). PLEASE HELP!!! Of course I take classes online and I have to finals to take by tomorrow!

Hi,
With the information that you have provided about switching cables, and trying a different monitor. This suggests that the issue itself is with the computer not the monitor. To be able to troubleshoot this issue more accurately, please provide me with the full model number of the computer, as well the version of Windows that you do have. I have included the document 'Guide to finding your product number'.
Thank you.
I worked on behalf of HP

Computer Monitor HP W2072a

Computer Monitor HP W2072a el cheapo made in china. Bought it 3/28/14, it wen south a few days ago with green moss color and vertical broad lines. Tried it on another computer, same thing. Called store where I bought (no service plan) and of course they referred me to HP giving me a phone number. I have tried off and on for 3 days and continuously get a busy signal.
Any suggestions?
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Hello BaldOsprey,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand you are having a hard time getting in contact with HP Technical Support. I would like to ensure you have the proper contact information for HP Technical Support.
You can call HP technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region HP Technical Support Sitemap.
If you are still unsuccessfull in getting in contact with HP Technical Support please re-post. Thank you for posting on the HP Forums. I hope this information helps you out.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Will my W2072a monitor sound work with VGA to VGA connection?

HP guy said I need DVI to get sound. I used HDMI from PC to DVI on Monitor and still no sound No where in documentation does itr say VGA to VGA won't work for sound! Tried most everything in forums Sound vard ok as external speakers work fine. HELP!!!!

vga is a simple video signal, also most dvi will not support audio.
Some graphics card seems to support this now, see:
http://en.wikipedia.org/wiki/Digital_Visual_Interface#DVI_and_HDMI_compatibility
Normally you have to use a hdmi graphics card or a monitor which can be connected to the audio output of the pc.
HTH
V.
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Hp W2072a Monitor

Everytime i scroll up or down my screen makes multiple mini images of whats on my desktop. all horizonal to one another. How can i fix this? it also have blurry black bars inbetween the images. everytime i scoll up or down when browing the net this problem pops up.

Hi,
When did this first occur? Does this symptom only happen when scrolling while on the Internet?
What is the product number of your PC?
It may be a graphics driver problem. Have you updated the graphics drivers recently?
Do you have many browser helpers running and what web browser are you using?
Jaco
Errare humanum est.

Since update download monitor shows "No Signal" and "Monitor Going to Sleep" over and over

I have an HP w2072a Monitor and a Pavillion p7-1436s computer. I run Windows 8. Since downloading an update yesterday, I cannot get my monitor to work. I have unplugged it, plugged it in, tried another monitor, tried another cable, turned the computer off and on several times, played with the sleep button, tried all the buttons on the monitor--nothing works. If I hit the "On" button, the light turns to blue briefly, I get the screen showing "No signal" then "Monitor Going to Sleep" comes up and the light turns amber---over and over again. Could this be related to the update I received? I think the update said it was setting a restore point, but with no monitor, I am stuck!

Hi dianthus,
Sorry to hear about the issue after doing the update. Do you recall what the update was for? I have included a document regarding your issue.
Computer Starts but Monitor Remains Blank Windows 8:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03518095&tmp_task=solveCategory&cc=us&dlc=en&la...
Give those step a try and let me know how it goes.
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Connecting two monitors to my HP Pavilion p7-1415 destop

I just got this new p7-1415 and I decided to use my old HP w1858 monitor and a new HP w2072a monitor. The computer has two DVI ports so I tried to connect the second monitor with a VGA to DVI adapter like i did the first one but it didn't work. So I ordered a DVI-D dual link cable ( this one: http://www.amazon.com/gp/product/B000E8SY5G/ref=oh_details_o01_s00_i00 ).
But it still isn't connecting. Please help me.
I just got this computer brand new about over a week ago.

Hi kishap8,
Have you made changes in the display settings to make the PC use both monitors? It doesn't extend the screen on it's own.
Here is an HP Support document on how to change display settings: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03366869&cc=us&dlc=en&lc=en&product=5309983
And here are a couple videos (for Windows 7 that is very similar to Win 8) on how to work with multiple monitors:
https://www.youtube.com/watch?v=Nj0RT8yVlUA
https://www.youtube.com/watch?v=WDQCXOSJGM0
...an HP employee just trying to help where I can, but not speaking on behalf of HP.

Duel Monitor

I need to setup two VGA monitors but not sure if what i have in mind will work so just need a little advise..This PC is new out of the box Pavilion 500-205T CTO desktop with the nvida card, it has the standard DVI and HDMI ports, connecting one monitor to the DVI to VGA adaptor runs one monitor... Will purchasing a HDMI to VGA adapter work to get the second monitor running? Will this cause any issues with display (need both displays to match). Both monitors are exactly the same, new out of box HP W2072a 20" diagnoal led backlit LCD monitors.

Ok i purchased this Honeywell Active HDMI to VGA M/F Adapter Converter Dongle [White] backed up by Honeywell Limited Lifetime Warranty... i'll let you know if it works... unless someone already know....

Two monitor Hookup

I have an HP Pavilion Elite HPE 410f desktop computer and have purchased two HP W2072a monitors. Now I just need to know how to hook them up! The monitors came with VGA cables but the only "VGA" hookup I seem to have is with an adaptor to convert the VGA cord to DVI-D. The connector beside it is HDMI. The VGA connector and another one are covered so I assume there is nothing under them. How can I hook up both of my monitors? Please be gentle. I am only semi-literate in computer speak.
Would my best bet be to purchase a DVI-D cable for one monitor and a DVI-d to HDMI cable for the other?
Thanks for your help.
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Hi,
Well, that means HP has not updated this:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02481315&cc=us&dlc=en&lc=en&product=4330543
Anyway, you can use DVI-D and the HDMI-DVI adapter, no need any converter because from digital to digital.
Good luck.
BH
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Generic

HP desktop, Windows 8
Dual monitors, both W2072a
Issues:
display is only seeing Generic non-pnp display
display is fuzzy (not my eyesight), fuzzy as in fonts are not crisp and sharp
dual monitors worked for a day but now can not setup again
Everything worked a week ago. Hard drive had to be wiped clean and rebuilt. Starting from scratch. No cables or monitors were changed.
Have done the following:
Updated the driver
Used the HP support drivers to update
Used the AMD Vision Control Engine center to update
Changed the settings to 1600 x 900, 1600 x 1200, 1280 x 1024
Need:
Solution to have the monitors recognized, not the generics
Solution to have the display show in clear, crisp display
Solution to have the dual monitors working (not one thing has been changed, not the cables, not a new monitor, nothing).
Solution to have the dual monitors extend to be one large desktop,not two montitors with same image/taskbar/etc

Hey z23hitman,
I'm sorry I know it has been a while since you posted this issue, but I saw it and wanted to provide some advice, if I could (just in case you're still having the issue or if someone else may be).
I've had this issue before myself on my personal computer. When the text is fuzzy, it is called underscanning/overscanning. Here's a link for more information on that. Check out the picture attached for an example to compare yours to. View the picture on your notebook's internal monitor to really see what I'm referring to. If you look carefully, you'll probably also notice a black border around the screen, which of course is not normal and will be corrected by changing the scaling options (See 2.)
1. Here is the direct link for the monitors' drivers. That should cause them to be recognized in Device Manager.
2. a. & 3. I know you mentioned you got the drivers from the HP support site, but I would like to make sure you got the latest video driver because if you have the latest driver, your monitors should be automatically detected. If you could provide me with your product number, I could give you a direct link to the latest video driver for your particular computer. Here are the steps to get your product number.
b. There are a few steps to troubleshoot this issue. First try the steps in this document. Scroll down to the section called "Changing scaling options with ATI Catalyst Control Center", expand it and follow the steps.
4. To extend the displays
Right click on the desktop
Click Screen Resolution
Set Multiple displays to Extend these displays
Let me know what the results are and please let me know if you have any questions! I'll keep an eye out for your reply!
Attachments:
Effects_of_overscan_on_fixed-pixel_displays.png ‏1179 KB

Monitor picture upside down.

I brushed off my keyboard and when I looked at the monitor the picture was upside down.
I've tried shutdown, shutoff, pulling power cord, etc. When I restore power the picture is still upside down.
I have a W2072a hp Monitor but I suspect I managed to send a wrongfully command with out knowing.
Anything?
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View Solution.

try ctrl+alt+↑ If that doesn't work, right click on your desktop. Click Screen Resolution. Set Orientation to Landscape.(Instead of Landscape Flipped) Hopefully you have those options!

HP W2072a

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