HP Wireless Elite keyboards (2) not communicating at all.

My HP wireless elite keyboard (no mouse) worked with my old laptop and another computer, plug and play, even if I didn't install any software.   However, it won't connect with my new ones.    Both the laptop and the other desktop it worked on have since crashed. Today I tried 2 HP Wireless Elite keyboards on a different laptop and 2 new desktop computers with no success.
Plugging in the USB hub, the computer says it loads the driver fine, but no output from the keyboards at all. I've tried:
Pressing and holding the connect button on the keyboards multiple times.
I loaded the software and the icon sees that the batteries are full.
I changed the batteries, anyway, to no avail.
Checked the control panel. The keyboard is shown in devices and printers and the status shows it's working fine.
I tried to the update the driver through Device Properties but it says the latest one is already installed.
I went to the HP site and downloaded new software, anyway, but no luck.
I've tried the above on 3 different computers. Two have Windows 7 64 bit and one has Windows XP 64 bit. Same results. I also have another HP Wireless Elite keyboard bought a few years ago but never opened until today.   It’s showing the exact same symptoms.
I notice that the blue light on the USB hub only stays on for a few seconds when plugged in (both of them). It doesn't turn on when the connect button is pressed nor when any key is pressed.    I thought this light used to flash all the time, or at least when I was typing, though it was plugged into the back of the computer so I could be wrong about exactly when it came on. I just remember the blinking used to be distracting at night.
I hate to have to buy new keyboards when I have two of my favorites right here. They weren’t cheap, either.
This question was solved.
View Solution.

I was finally able to get the keyboards to work. Turns out it was the TYPE of battery used. Duracell copper top, brand new Energizer Ultimate Lithium ($$), and Energizer Industrial did NOT work. I used the batteries that came with the new keyboard and it works. They just say Energizer on them, no special titles or adjectives afterward.
That is incredibly picky.

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barrybear wrote: I have an HP Wireless Elite Keyboard that was working fine on my old Dell system that crashed.I have tried to hook it up to my new Dell Windows 7 64 bit system and can't get it to fire up. The batt looks OK and the software disc appears to be loaded OK. Does anyone have a suggestions on what could be wrong? Thanks bear
Hello barrybear, You might try going to the Control Panel, Devices and Printers, and in the upper menu bar, select add device.
Then see if the device can be found. If so, Windows 7 may install the drivers for it.
Even though the keyboard worked on an earlier system, it may not be compatible with the newer Dell system.
Bluetooth specifications have changed over the years.
Please click the White Kudos star on the left, to say thanks.
Please mark Accept As Solution if it solves your problem.

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Hello,
A Link 5 USB mouse can be used with some devices and HP has listed them at the following link:
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HP Wireless Elite Keyboard FQ480AA

I have an HP Wireless Elite Keyboard that was working fine on my old Dell system that crashed.
I have tried to hook it up to my new Dell Windows 7 64 bit system and can't get it to fire up. The batt looks OK and the software disc appears to be loaded OK.
Does anyone have a suggestions on what could be wrong?
Thanks bear

barrybear wrote: I have an HP Wireless Elite Keyboard that was working fine on my old Dell system that crashed.I have tried to hook it up to my new Dell Windows 7 64 bit system and can't get it to fire up. The batt looks OK and the software disc appears to be loaded OK. Does anyone have a suggestions on what could be wrong? Thanks bear
Hello barrybear, You might try going to the Control Panel, Devices and Printers, and in the upper menu bar, select add device.
Then see if the device can be found. If so, Windows 7 may install the drivers for it.
Even though the keyboard worked on an earlier system, it may not be compatible with the newer Dell system.
Bluetooth specifications have changed over the years.
Please click the White Kudos star on the left, to say thanks.
Please mark Accept As Solution if it solves your problem.

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i want ask to somebody know with this product
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@Connorkeyboard
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
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Omar
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HP Wireless Elite keyboards (2) not communicating at all.

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