HP x64 printer--won't take glossy photo paper

This printer will not take glossy photo paper--it simply grinds and message reads "Out of paper".  It will print matte photo paper and regular paper, but not glossy photo.  I bought HP glossy photo paper and that won't even work. 

Hi,
What is the exact paper type?
The printer specifications does not list Glossy Paper as a supported media, any supported media is listed under Paper-handling specifications > Supported photo paper:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c04085902&cc=us&dlc=en&lc=en&product=5367608&tas...
What is the exact media type and weight, that may also help identifyig the issue, the exact paper type should be listed on its packaging...
Shlomi
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