HP ZR2240w Power Button lockout, monitor powers off
This is regarding a HP ZR2240w Monitor. Occasionally "Power Button Lockout" will apear on the screen and about 10 seconds later the monitor will lose power. This occurs with any type of input (VGA, HDMI, DVI). If the power is left plugged in, it will sometimes come back on at random times. Sometimes unplugging the power and plugging it back in will resolve the issue, but usually only stays on for a few minutes before repeating the process.
Hello nlbagley,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand you are having difficulty with the Power Button Lockout on the monitor. I would recommend you follow the steps I have set out below:
Step 1. Turn off the monitor
Step 2. Unplug the power cord from the wall and from the monitor
Step 3. Hold down the power button for 1 minute
Step 4. Plug the power cord back into the monitor and ensure it is plugged directly into the wall
*** If the issue persists try the next set of steps.
Step 5. Press the MENU button on the monitor
Step 6. Navigate to the Factory Reset Option and reset the monitor
If the problem persists after this the issue appears to be a physical issue and I think it would be best if you contact HP Technical Support for repair options.
I would like to thank you for posting on the HP Forums. Have a great weekend!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter
Similar Messages
-
How do I turn off the Power button Lockout on my HPw1858 monitor?
How do I turn off the Power button lockout on my HPw1858 monitor?
This question was solved.
View Solution.Hi,
Power Button Lockout is displayed.
The monitor's Power Button Lockout function is enabled.
Press and hold the Power button for 10 seconds to unlock the Power button function.
If the above doesn't work then try a monitor reset. Unplug the monitor’s power cord and hold down the monitor’s power button for 30-60 seconds. Plug the monitor back in and power it up.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT -
Can't turn my monitor off. I just get message "Power button lockout"
can't turn off my monitor....only get message "Power button lockout"
Hello imajo2,
When pressing the power button you get the message “Power button lockout”, is that correct? I will try to help you with this issue.
Press and hold the power button for 30 seconds and that should disable that function.
Let me know if this helps.
Clicking the White Kudos star on the left is a way to say Thanks!
Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem! -
Monitor message" Power Button Lockout"
New HP 23" monitor - HP 2310m Accidentally held down the power button too long; now I can't get the monitor to turn completely off. When the computer is shut off the monitor goes to the sleep mode with the orange LED (on/off switch) always lit orange. How can I turn the monitor off completely and clear the message "Power Button Lockout"? thank you
From the manual: Power Button Lockout— Indicates the power button is locked. If the power button is locked, the warning message Power Button Lockout displays. ◦ If the power button is locked, press and hold the power button for 10 seconds to unlock the power button function. ◦ If the power button is unlocked, press and hold the power button for 10 seconds to lock out the power button function. Cheers,
-
Monitor "Power Button Lockout" and shuts down all the time!
I have a HP 2009m 20" diagonial HD Ready LCD Monitor
I am using Windows Vista 64-bit
"Power Button Lockout" message
A few days ago, completely randomly, my monitor started flashing this message "Power Button Lockout". Now the message is projected on the screen all day every day, when I'm trying to use the computer, the monitor will shut off, the power button is practically useless, and none of the other function (menu, volume, or source) buttons work on the monitor. Please help!Try to reset monitor to factory configuration.
Unplug monitor from power and hold the power button for 60 sec.
Then plug the monitor back in and power it up.
Else - it sounds like the button or the switch under the button is damaged. Maybe you can repair/replace it with another mirco-switch?
V.
*** Say 'Thanks' with Kudos *** -
I have a power button lockout on my hp2311x. How do I unlock it. I upgraded to windows 7.
I have a problem with my hp2311x monitor. The words power button locked keeps coming up. How do I unlock it?
Hello 711high,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are experiencing a Power Button Lockout and require assistance. According to page 22 of the HP 2311x User Guide. Power Button Lockout indicates the power button is locked. If the power button is locked, the warning message Power Button Lockout appears.
If the power button is locked, press and hold the power button for 10 seconds to unlock the power button function.
If the power button is unlocked, press and hold the power button for 10 seconds to lock out the power button function
I hope I have answered your question to your satisfaction. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter -
I apologize for writing a book, but I think explaining the full story may possibly get me a correct answer. I hope that someone can give me some insight as to what is the problem with my MacBook Pro. I have a MacBook Pro (15-inch Early 2008), model identifier: MacBookPro4,1 running OSX Lion 10.7.5 with 6 GB memory. My wife first noticed a problem with the display. Every so often it would get fuzzy with jumping lines going across the screen making it vitually unviewable. The final time that incident took place the computer froze which required holding down the power button to restart the computer. The computer started up to the point of the Apple logo and the spinning gear for quite some time until the screen darkened from top to bottom displaying the following message in five different languages: "You need to restart your computer. Hold down the Power button until it turns off, then press the Power button again." I have read other blogs and support communities where people get the message intermittently, but my computer would not go past that point no matter what. Through research and the Apple Store I was told that this is a Kernel Panic. The so called "Apple Genius" at the local Apple Store was unable to get the computer to boot past that point even with his gadget. It would not startup in recovery mode, safe mode or off of a disc. I forget exacty what he told me, but he said it was getting past the first two startup steps, but it would not get past the third step which is to mount the desktop. He guessed that it may be a problem with the hard drive; a loose wire or something or other. I disconnected the hard drive completely and took it out. Everything appered to be connected properly. Then I installed it back correctly, but it did not solve the issue. So I guess I disproved his theory of a loose wire... I purchased ProSoft Data Rescue 3 and connected my MacBook Pro to another Apple computer using a firewire 400 cable. I was able to get everything I needed off of the hard drive. I did some more research and I decided to restart the MacBook Pro in verbose mode (holding down the command button and V button). The computer magically started up!!! I was upset that I wasted my money on the ProSoft Data Rescue 3. I managed to take additional items off of the computer and back it up on to an external hard drive. After some time the computer froze. I repeated the power button process to restart and received the same kernel panic. I managed to get the computer to startup approximately six or seven more times via verbose mode; each time the computer staying on for a shorter amount of time before it would freeze. I managed to run Disk Utitlity. I performed first aid to fix the hard drive and it said that the hard drive appeared to be fine. After first aid I erased the hard drive and booted off of a Lion disc to perform a clean install or an erase and install. Lion installed until the progress bar got the the end where I received a message that there was an error installing Lion, please try again. Each time I attempted to install the software I would receive the same message. Eventually the computer would not boot from the Lion disc. I went back to the Apple Store and the Apple Genius was able to get the computer to boot off of his gadget where Lion istalled completely. I set up the computer as a new computer. He said that he partitioned the hard drive as DOS and then back to Mac OS Extended (Journaled) which would get rid of any errors the drive may have had. He guessed that the problem was the hard drive, but was not exactly sure. When I brought it home I installed all of the software applications I had on it previously. Approximately three days later, which may have been the fifth of sixth time starting up the computer, the display became fuzzy again and the computer froze. The computer did restart once and I was able to retreive a "log" which I have pasted below. After if froze for the second time it restarted once using verbose mode and froze almost immediately. After holding down the power key to shut it down and then restart; I received the same kernel panic after the Apple logo and spinning gear which put me right back to square one. Now the computer will not boot via any method. It freezes at the end of verbose mode which forces you to hold down the power button to shut down. I also read that poorly seated ram may cause this issue, but I removed and installed the ram multiple times. I even purchased new ram from Other World Computing (Mac Sales) 6 GB, but that did not make a difference. I think I may see six possible problems on the verbose screen mode, five errors and one warning; I will type them out here:
1. SMC: :smcReadKeyAction ERROR: smcReadData8 failed for key $Num (kSMCKeyNotFound)
2. SMC: :smcReadKeyAction ERROR: $Num kSMCKeyNotFound(0x84) fKeyHashTable=0x0
3. SMC: :smcInitHelper ERROR: MMIO regMap ==NULL - fall back to old SMC mode
4. WARNING - ACPI_SMCCtrlLoop: :initCPUCtrlLoop - no sub-config match for MacBookPro4,1 with 8 p-states, using default stepper instead
5. SMC: :smcReadKeyAction ERROR: smcReadData8 failed for key MOTP (kSMCKeyNotFound)
6. SMC: :smcReadKeyAction ERROR: smcReadData8 failed for key BEMB (kSMCKeyNotFound)
I was hoping that someone could read my log to ascertain wether or not they see a problem that stands out. I was also hoping that someone could tell me if verbose mode provides any information that may be wrong with my computer. I just hope that someone can give me some insight as to what may be wrong with my computer. If it is the hard drive I will easily replace it, but I want to make sure that is the problem first before I waste money on a hard drive or anything else. Please let me know if anyone requires any other information from me.
Thank you!
Interval Since Last Panic Report: 21959 sec
Panics Since Last Report: 1
Anonymous UUID: B62D9AB4-53DD-4F76-90B2-32453302297E
Sat Aug 31 15:20:06 2013
panic(cpu 1 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f81d9d774, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000010, CR3: 0x0000000011d06000, CR4: 0x0000000000000660
RAX: 0x0000000000000004, RBX: 0xffffff809eb71000, RCX: 0xffffff8000892604, RDX: 0xffffff80b69d3aa8
RSP: 0xffffff80b69d3bd0, RBP: 0xffffff80b69d3bd0, RSI: 0x0000000000000000, RDI: 0x0000000000000000
R8: 0x0000000000000000, R9: 0x00000000010751b4, R10: 0xfffffffffffffff4, R11: 0xffffff8000640fd4
R12: 0xffffff809eb71000, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0x0000000000000010
RFL: 0x0000000000010202, RIP: 0xffffff7f81d9d774, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000000000000010, Error code: 0x0000000000000000, Faulting CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff80b69d3880 : 0xffffff8000220792
0xffffff80b69d3900 : 0xffffff80002c4794
0xffffff80b69d3ab0 : 0xffffff80002da55d
0xffffff80b69d3ad0 : 0xffffff7f81d9d774
0xffffff80b69d3bd0 : 0xffffff7f81d8913a
0xffffff80b69d3c20 : 0xffffff7f81d89928
0xffffff80b69d3c40 : 0xffffff7f81d5be8f
0xffffff80b69d3c70 : 0xffffff7f8087f832
0xffffff80b69d3cb0 : 0xffffff7f8087f93d
0xffffff80b69d3cd0 : 0xffffff7f8088b625
0xffffff80b69d3d40 : 0xffffff7f80889c76
0xffffff80b69d3d80 : 0xffffff80006245ca
0xffffff80b69d3dd0 : 0xffffff8000657d4e
0xffffff80b69d3e30 : 0xffffff80002a3851
0xffffff80b69d3e80 : 0xffffff8000223096
0xffffff80b69d3eb0 : 0xffffff80002148a9
0xffffff80b69d3f10 : 0xffffff800021bbd8
0xffffff80b69d3f70 : 0xffffff80002aef10
0xffffff80b69d3fb0 : 0xffffff80002daec3
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80874000->0xffffff7f808acfff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
com.apple.GeForce(7.3.2)[7E1D7726-416F-3716-ACCB-E1E276E35002]@0xffffff7f81d590 00->0xffffff7f81e1bfff
dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f808 bf000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f808ad000
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80874000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro4,1 (Mac-F42C89C8)
System uptime in nanoseconds: 62230646656
last loaded kext at 53384504695: com.apple.filesystems.autofs 3.0 (addr 0xffffff7f81efc000, size 45056)
loaded kexts:
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleHDAHardwareConfigDriver 2.2.5a5
com.apple.driver.AppleHDA 2.2.5a5
com.apple.GeForce 7.3.2
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AppleMuxControl 3.1.33
com.apple.driver.AppleBacklight 170.2.2
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d8
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleUSBTCKeyEventDriver 227.6
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.driver.AppleIRController 312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.iokit.AppleYukon2 3.2.2b1
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AirPortBrcm43224 501.36.15
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleUSBUHCI 5.1.0
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.nvidia.nv50hal 7.3.2
com.apple.nvidia.nvGK100hal 7.3.2
com.apple.nvidia.nvGF100hal 7.3.2
com.apple.NVDAResman 7.3.2
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginLegacy 5.0.0d8
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleFileSystemDriver 13
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOATAPIProtocolTransport 3.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IOATAFamily 2.5.1
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro4,1, BootROM MBP41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 6 GB, SMC 1.27f3
Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR2 SDRAM, 667 MHz, 0x7F7F7F7F7F9B0000, 0x4354353132363441433636372E4D31364643
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 667 MHz, 0x7F7FBAFFFFFFFFFF, 0xFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFF
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.15)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS543225L9SA02, 250.06 GB
Parallel ATA Device: MATSHITADVD-R UJ-867
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x820f, 0x1a110000 / 5
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0230, 0x5d200000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x5d100000 / 2I had already written a book and I did not want to bombard people with more information, but in my previous research I did come across the major issues with the NVIDIA card. I also was well aware that Apple offered a replacement program that ended in December of 2012. I was going to add that in my original post, but I discounted that theory because I put my faith in the so called "Apple Genius" when I made my second trip to the Apple Store. I brought the NVIDIA card issue to his attention and asked him if he thought that may be the problem, but he said no. He said if it was the NVIDIA card that the screen would be completely black and there would be no startup chime. When I experienced the screen issues I thought it was a problem with the NVIDIA card or the logic board. I asked myself, how can a flawed hard drive cause the screen to act funny.
nbar and Rick Warren, I thank you both for your help and insight; people like you are the real "Apple Geniuses." I was hoping there was a way I could wipe the hard drive before I dumped the computer or attempted to sell it. I guess I will look into purchasing a new machine when I have the funds. Again...thank you both! -
I did a factory reset on my late 2008 MacBook from a Snow Leopard disc. It installed fine, but as soon as I began to use the computer (safari) it froze. Couldn't even force quit. So I held down the power button to turn it off, and now it won't start up. It goes to the grey Apple screen and just sits there loud as can be. Help! Please keep in mind I've not done anything like this before and am going to need a little hand-holding. Thanks in advance.
Hi. Don't worry it's nothing serious. Insert the Instal Disc (Snow Leopard) and press the C button while turning on the computer. Once you see the desktop, go to Utility and choose Disk Utility. Select the Macintosh Partition on the left window pane and then click on Repair Disk and Repair Disk Permissions on the bottom right corner. Wait for both processes to finish. Click on the Apple icon (top left corner) and choose quit. Your computer should restart. See if it reboots normally. If not you can always reinstall the OS following the same steps. Good luck!
-
Power Button Lockout for HP2009f
Hi,
I tried all the possible ways to unlock Power Button Lockout.
I tried holding the power button upto 30sec., Still not working.
Anyone can help me with this problem, please?
Best Regards,Hi,
Please see this HP troubleshooting document on this issue.
If depressing the power button for ten seconds or more does not remove the lockout message you will have to contact HP Support.
Jaco
Errare humanum est. -
I have a mid-2011 iMac running Mavericks. When I click restart the computer goes to a white screen with a spinning circle and does not go any further until I hold down the power button to turn it off. What do I do?
Ok, sounds like the safe mode boot worked... You probably don't want to always be in safe mode though (some reduced functionality) so does it do a normal boot now? If not, you should then reboot into safe mode and run Disk Utility. Then select Macintosh HD on the left hand side, and click the Verify Disk button. If needed, it will ask you to Repair Disk. If there are errors found, Repair Disk again until there are none. Then try another normal boot and reply with result, wether good or bad.
-
I have purchased new MAC Book Pro recently. When connect to net using my datacard, net start's working after some time system fire a message saying that "Restart Your System. Hold power button until system turn off". I have configure network setting too even i am facing the problem.
Please suggest me were I am going wrong.
Bug Report Shown as :
Interval Since Last Panic Report: 12616 sec
Panics Since Last Report: 7
Anonymous UUID: 947C5556-58AF-4B93-886D-6EDB24957F96
Wed May 25 19:55:50 2011
panic(cpu 3 caller 0xffffff80002d11f4): Kernel trap at 0xffffff80002c5330, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x0000000000100000, CR4: 0x0000000000040660
RAX: 0xffffff800c5eac40, RBX: 0x0000000000000008, RCX: 0x0000000001000000, RDX: 0x0000000000000008
RSP: 0xffffff805f753cf0, RBP: 0xffffff805f753cf0, RSI: 0x0000000000000002, RDI: 0x0000000000000008
R8: 0x00000000418df000, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0xffffff80004f4e5e
R12: 0x0000000000000008, R13: 0x0000000000000246, R14: 0xffffff805f753d10, R15: 0x0000000000000010
RFL: 0x0000000000010286, RIP: 0xffffff80002c5330, CS: 0x0000000000000008, SS: 0x0000000000000010
Error code: 0x0000000000000000
Backtrace (CPU 3), Frame : Return Address
0xffffff805f753990 : 0xffffff8000204d15
0xffffff805f753a90 : 0xffffff80002d11f4
0xffffff805f753be0 : 0xffffff80002e3f1a
0xffffff805f753bf0 : 0xffffff80002c5330
0xffffff805f753cf0 : 0xffffff80002503c8
0xffffff805f753d10 : 0xffffff7f80852d23
0xffffff805f753f20 : 0xffffff7f8085325c
0xffffff805f753fa0 : 0xffffff80002c84f7
Kernel Extensions in backtrace (with dependencies):
com.apple.iokit.IOSerialFamily(10.0.3)@0xffffff7f80850000->0xffffff7f80859fff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10J3210
Kernel version:
Darwin Kernel Version 10.7.1: Mon Jan 31 14:55:53 PST 2011; root:xnu-1504.10.48~4/RELEASE_X86_64
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 965216859070
unloaded kexts:
com.apple.filesystems.cd9660 1.4.1 (addr 0xffffff7f80f3c000, size 0x32768) - last unloaded 555132792378
loaded kexts:
com.ZTE.driver.ModemDriverMacEx 1.0.6d1
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AGPM 100.12.31
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 2.0.2f9
com.apple.driver.AppleMikeyDriver 2.0.2f9
com.apple.driver.AudioAUUC 1.53
com.apple.driver.AppleUpstreamUserClient 3.5.3
com.apple.driver.AppleMCCSControl 1.0.17
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.ACPI_SMC_PlatformPlugin 4.6.0d12
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleBacklight 170.0.43
com.apple.kext.AppleSMCLMU 1.5.2d6
com.apple.driver.AppleIntelHDGraphics 6.3.0
com.apple.driver.AppleIntelSNBGraphicsFB 6.3.0
com.apple.driver.AppleUSBTCButtons 201.2
com.apple.driver.AppleUSBTCKeyboard 201.2
com.apple.driver.AppleIRController 303.8
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.SCSITaskUserClient 2.6.6
com.apple.iokit.IOAHCIBlockStorage 1.6.3
com.apple.driver.AppleSDXC 1.0.2
com.apple.driver.AppleUSBHub 4.2.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AirPort.Brcm4331 429.10.1
com.apple.iokit.AppleBCM5701Ethernet 3.0.2b8
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleAHCIPort 2.1.6
com.apple.driver.AppleUSBEHCI 4.2.0
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.4.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.iokit.CHUDUtils 364
com.apple.iokit.CHUDProf 366
com.apple.driver.AppleIntelCPUPowerManagement 142.4.0
com.apple.nke.ppp 1.5 - last loaded 520102234363
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.6
com.apple.iokit.IOUSBMassStorageClass 2.6.6
com.apple.driver.AppleThunderboltDPOutAdapter 1.1.1
com.apple.driver.AppleThunderboltDPInAdapter 1.1.1
com.apple.driver.AppleThunderboltDPAdapterFamily 1.1.1
com.apple.driver.AppleThunderboltPCIDownAdapter 1.0.5
com.apple.driver.DspFuncLib 2.0.2f9
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleThunderboltNHI 1.1.9
com.apple.iokit.IOThunderboltFamily 1.2.2
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.3f1
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.2f9
com.apple.iokit.IOHDAFamily 2.0.2f9
com.apple.iokit.AppleProfileFamily 41.4
com.apple.driver.IOPlatformPluginFamily 4.6.0d12
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.0
com.apple.driver.AppleSMC 3.1.0d5
com.apple.iokit.IONDRVSupport 2.2
com.apple.iokit.IOGraphicsFamily 2.2
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.3f1
com.apple.driver.AppleUSBBluetoothHCIController 2.4.3f1
com.apple.iokit.IOBluetoothFamily 2.4.3f1
com.apple.driver.AppleUSBMultitouch 207.5
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub 4.2.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.6
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.6
com.apple.iokit.IOUSBUserClient 4.2.0
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOAHCIFamily 2.0.5
com.apple.iokit.IOUSBFamily 4.2.0
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.iokit.CHUDKernLib 365
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.1
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro8,1, BootROM MBP81.0047.B04, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f96
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.10.1)
Bluetooth: Version 2.4.3f1, 2 service, 19 devices, 1 incoming serial ports
Serial ATA Device: Hitachi HTS545032B9A302, 298.09 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x8509, 0xfa200000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821a, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0245, 0xfa120000 / 4
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd110000 / 3
Thanks,I had already written a book and I did not want to bombard people with more information, but in my previous research I did come across the major issues with the NVIDIA card. I also was well aware that Apple offered a replacement program that ended in December of 2012. I was going to add that in my original post, but I discounted that theory because I put my faith in the so called "Apple Genius" when I made my second trip to the Apple Store. I brought the NVIDIA card issue to his attention and asked him if he thought that may be the problem, but he said no. He said if it was the NVIDIA card that the screen would be completely black and there would be no startup chime. When I experienced the screen issues I thought it was a problem with the NVIDIA card or the logic board. I asked myself, how can a flawed hard drive cause the screen to act funny.
nbar and Rick Warren, I thank you both for your help and insight; people like you are the real "Apple Geniuses." I was hoping there was a way I could wipe the hard drive before I dumped the computer or attempted to sell it. I guess I will look into purchasing a new machine when I have the funds. Again...thank you both! -
I was recently updating my phone to the newest software after ios7. It froze for quite a while so I tried holding down the home button and the power button and it shut off. Now it says I have to restore my whole phone but an Error keeps occurring? It brings me to a website saying the steps to possibly fix it but I don't find them helpful
http://support.apple.com/kb/TS1275
-
My BEATS speakers are connected to my Mac but I have no audio and do not understand how to turn off the speaker. I press the power button and not shut off. And the white light behind me indicating that this synchronized, does not turn off ever.
Hello Sabroso007
Check out the article below to troubleshoot the sound output to your Bluetooth speaker. Check in System Preferences > Sound to see what the output is set to.
OS X Mavericks: Set up Bluetooth audio devices
http://support.apple.com/kb/PH14217
Regards,
-Norm G. -
Macbook Pro is slow, freezes constantly and I'm forced to hold down the power button to turn it off.
Hey all,
This is my first post/discussion so hopefully I'm posting in the right section and all. Anyway, as of recently (few days) my Macbook Pro 15" (model previous to the one just released) has been been slow + lagging, also when this happens my computer freezes, but its kind of different: I can still move the cursor around and stuff, but for instance, if its google chrome that freezes I won't be able to close it, (tried force quit), after this, my whole computer kinda freezes and I can't close any of my programs, I can't click on the menu's at the top to shut down or doing anything really, eg. change internet connections. Closing my macbook, like shutting the lid doesn't solve anything, only turning it off by holding the power button for a few seconds, which I'm almost certain isn't a good thing. I've had to do this like 3 times today and its getting pretty frustrating.
Something tells me that it might be because of memory usage, but I'm not entirely sure, I only say this because when looking at the available/free memory using iStat sometimes, its really low, like 12mb, 30mb, etc.
Anyway, I know that's quite a lot of infomration but hopefully its useful, if there's any additional information you require that may be of help to you, please tell me and I'll do my best to provide it.
Thanks,
Roshen.Roshen,
There are a couple of things you can try, but it sounds to me as if it's a problem with your hard drive.
First, open Activity Monitor in your Utilities folder and see how much of your CPU % is being used by any one application (you can sort by %). If any one application/process is taking up more than 15% or so of your CPU, try killing (quitting) the process.
Second, since yours is a 2011 model, it will have come with Lion installed. Shut down your machine and boot up while holding down the Command and R keys. Open Disk Utility and verify your disk. If it comes up with errors, click repair.
If neither of these work, take your MBP into your local Apple Store. You should still be under warranty, even if you didn't purchase AppleCare. All beforehand and make an appointment.
Good luck,
Clinton -
What can I do! I know servers are busy but if its installing right now before the restart it means its finished downloading from apple servers so I don't understand why it has been installing with two minutes remaining for a really long time now :[ I'm afraid ill lose all my files if I do a hard turn off.
Thank you guys for your help!You may have no choice. If you hear no disk activity, you can hold down Command-Control-power button to force a restart. It should pick up where it left off.
No backup is always risky.
Maybe you are looking for
-
So I have a customer with one iMac and a user login on that iMac for each member of the family. Under each user login, iTunes is configured with the same Apple ID so any purchases are made on the one account. What they want is that no matter who pu
-
Is a Form locked while saving is in progress?
Hi, Is there a way to advice a user to not switch to another page while a form is saving? Or can I create a pop up form to appear while saving is in progress? I have observed that while a form is being saved, while the user switched the form to anoth
-
JSP precompilation ClassNotFoundException
Hi, I am facing a weird problem. I am using maven2.2.1(ant plugin) to build my portal project. Using Weblogic 10.3. Requirement is to precompile jsps duing build. I added an ant task to precompile jsps which uses weblogic jspc compiler. It generates
-
Hi guys, I'm making a report on the report where the user will choose the company code, a period and a fiscal year. And it'll show the totals by some accounts. The problem is that i need to print on the header the address of the chosen company code,
-
I have a windows 8 computer that is connecting poorly via wifi and my Apple time capsule to the internet. My IMac an another windows 7 based computer are connecting fine. This started 6 days ago. And, the windows 8 machine connects well via a hard Ca