HP2540 A-i-O Scans but won't print. Windows 8.1

My new PC, running Windows 8.1, forced me to buy a new printer, as it doesn't support drivers for my old 6122!
I have installed the printer for wireless operation, through my home hub, and Diagnostic Results says "No problems found." All results are "Pass". The printer is listed in Devices and in the document print menu, and on trying to print a document, the doc appears in the Print Queue for about 10 seconds, and then disappears without registering on the printer's counter.
The printer scans perfectly!
Print & Scanner Doctor downloads, but stops during extraction, saying that it has encountered an (unspecified) error.
This has been frustrating me for several days, as I have tried everything.

Hello @Woolwinder , and weclome to the HP Forums!
I understand you're experiencing print issues. I would like to help!
I would suggest Uninstalling the Printer Software.
Once it is uninstalled, I would suggest putting your system into clean boot mode within the Microsoft configuration. You can do so by following this document: How to perform a clean boot in Windows.
Once the computer is in clean boot mode, I would suggest reinstalling the HP Printer Install Wizard for Windows.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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Hello @CazzoInMano , and welcome to the HP Forums, I hope you enjoy your experience!
I see you're running into print issues. I would like to help with that!
What version of mac are you using?
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Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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Run the print and scan doctor and check the results.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03275041
Let me know what happens.
Are you connected USB or wireless?
**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

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I'm helping someone with a printer problem, and I have a mystery on my hands.
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Hi, it's not clear... did you Rest the Printing system on the Mac?
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In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.
if you hold option and click the "-" tab it resets the printing system.
http://www.macosxhints.com/article.php?story=20031215144430486
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
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Resetting the printing system in Mac OS X 10.5.x+++
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http://support.apple.com/kb/ht1341
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RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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I was unable to find an answer to our issue...
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What operating system? What router?
Download and run this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&ju...
What does it say?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP2540 A-i-O Scans but won't print. Windows 8.1

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