Hp2542 print job will not enter queue

I send a print job to the HP2542 printer using the cable the job doesn't queue up.  The HP 2542 works fine from laptops using a wireless connection.

Greetings @Borchcat 
Welcome to the community
I will certainly do my best to help you with your Deskjet 2542 not printing ! However, I am going to ask that you please let me know some more helpful information to help me research the problem for you.
Please respond to me with the following. If there are any steps here that you have not tried, please try them before responding and include the result:
How is the printer connected (USB/ wireless/ wired/ Bluetooth)?
What is the Operating System of the computer?
Have you tried printing from different programs?
Have you tried uninstalling and reinstalling the software?
What Firewalls and Anti-virus software are installed?
Have you tried disabling or uninstalling them?
If you're running Windows, run the Print and Scan Doctor and include the results.
Did you make any recent changes to your set up (physical move, upgrade, downgrade, new software installed, new router, etc)?
Is the printer plugged directly into the wall outlet (avoiding power bars and surge protectors)?
Have you completed all Windows/Mac OS Updates?
Have you tried using a different USB/Ethernet cable?
Thank you
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Similar Messages

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    This question was solved.
    View Solution.

    Hi,
    Please Download and Run the HP Print Scan Doctor from the Below Mentioned Link. That Should fix your Problem.
    Find and Fix Common Printer Problems Using HP Diagnostic Tools for Windows
    Regards,
    Salam_E
    I am a HP Employee
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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    Hi,
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    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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    Hi @browetally, 
    Thank you for being an active member of the HP Support Forums.  I gather that you have ePrint jobs that are pending and have not printed on your Officejet 8620 printer.
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    Regards,
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    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

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    On order to clear the Spool, the easiest way is to turn off your printer,
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    As the issue ocours more often, please let me know your printer model, how it is connected to your PC and your operating system version, it will help to better understand any possible cause.
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

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    Hi there,
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    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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    Hi,
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    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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    TechNote Details
    PRODUCTS AFFECTED:
    DID THIS RESOLVE
    YOUR PROBLEM?
    Yes
    No
    300 characters
    Acrobat Professional
    Acrobat Standard
    Acrobat 3D
    TechNote
    Home / Support /
    Your account o Y Contact United States (Change)
    Home Solutions Products Support Communities
    Company Downloads Store
    Error "Warning 20225..." or no Adobe PDF printer appears (Acrobat 8.0 and Acrobat 3D 8.0 on Windows)
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    6. Temporarily remove associated programs for the listed services.
    7. Contact the service vendor for removal information if removal of associated software does
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    I am having similar problems. After years of successful use, about a year ago, my printer (Epson stylus Photo R300) stopped working. After much investigation, it appears my computer no longer recognizes my printer. I've followed resets, safe boots, uninstalls, reinstalls, etc. This happened so long ago, I don't recall what I was doing when it happened. I'm figuring it happened shortly after a Software Update... So far none of the fixes recommended to me have solved the problem. I've been using Epson customer support, but they've stopped responding. None of their suggestions have seemed to work either.

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