HP2545 Prints blank or grey pages after cleaning, and changing the ink
Hello.
I just now happen to have a problem with my printer. I was doing some important scanning of files and all of a sudden the printer stopped printing (I got only blank pages). So I thought that the ink was used, so I changed it. Still nothing. So I cleaned the printer one time, then second. The test pages came in without the letters, the colors are OK but the intense black dots on test page are actually grey. I don't really know what I can do without giving the printer to service. The printer is actually pretty new, I think I bought it 2 months ago.
Thanks for replies,
Kitsu.
This question was solved.
View Solution.
Hi Kitsune_San.
If you purcahsed your printer 2 months ago, it is still under warranty. I would suggest contacting HP Support at 1-800-474-6836. Alternatively, you might consider going to HP.com and do a search on the model number of the printer you have. There are typically a number of technical documents, user manuals and support topics that might help you resolve your issue. In addition, there is a good diagnostic tool at Print and Scan Diagnostic which might be helpful.
If any of these helps resolve your problem, please update your post as Resolved so others might benefit from this.
I am an HP Employee.
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