HP3050A Printer - runs as if printing but no black ink....

Hi,
I have a Deskjet 3050A. When trying to print the printer looks like it is working but there is no black text.
I have cleaned printer heads and cleaned the printer - taken to three stages. New HP Cartridge in place.
Any one have any ideas before I go and get a new one?
Thank you very much....

Hello KP007,
Please try "Clean printhead" for 2-3 times.
If issue still exists, it could be an issue with the Printhead.
If so, please call HP Tech Support for further assistance.
Please call HP Tech Support for further assistance.
If you are in US , the toll free # is 1-800-474-6836 .
If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.
Regards,
Jabzi
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rooster2 wrote:
I am new here, and seek some help. My wife's i-Mac computer has a problem of not printing email with black ink. However, the printer will print email text in all colors, but not with black ink. The printer goes through all the motion/movements like it is printing in black, but only a blank sheet of paper is the result. However, it will print a black horizontal line (topic divider) across the paper in black ink, if that is shown in the email. Strangely, the printer will print using black ink when asked to print a word doc. The ink jet cartridge is new, so it is not an issue of being low on black ink.
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Hi berni7 ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Lilbai wrote:
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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Hi @RRGS,
Welcome to the HP Forums!
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RnRMusicMan
I work on behalf of HP
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Please read this post then provide some details. What printer model?
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I am not an employee of HP, I am a volunteer posting here on my own time.
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If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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I work on behalf of HP
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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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R a i n b o w 7000I work on behalf of HP
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Hi @jb-thom69
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HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check.
I hope this helps.
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